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6.0 - 10.0 years
15 - 25 Lacs
Mumbai
Work from Office
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Kyndryl Project Managers oversee the delivery of major projects within scope, schedule, and budget. You’ll be the driving force for every aspect of a program’s success, and the “conductor” who orchestrates everyone’s efforts to make beautiful music together. As the single point of contact to the client, you’ll also be the living embodiment of Kyndryl’s reputation every day. As Project Manager, you have command of a very full and detail-oriented calendar. You’ll be constructing detailed project plans, managing teams, and leading meetings, status calls, and planning and cadence meetings. You will analyze and mitigate risks, manage finances, make sure the team has the right skills, then plan and delegate activity to hit deadlines, deliver on SLAs, and generally delight our clients. Of course, plans often evolve as a project unfolds, so you’ll need to practice continuous structural thinking and take ownership for value delivery, not just task scheduling. But as important as planning and organization are, communication is 90% of the job. You’re the single point of contact with the client, partners, and all stakeholders, supporting them and ensuring they get what they need. You’re also the bridge to every other team on the project, including both technical and account roles. The result is an exciting multicultural, often multilingual environment. Bottom line: You need to like interactions with other people and know how to be kind and empathetic but also assertive — and handle customer change requests with diplomacy. You’re going to be meeting a lot of people, networking, and forging relationships. Our “one team with the customer” concept means you’ll develop especially strong partnerships with the client and elsewhere. Some projects or clients even involve “embedding” with the client at their location. This puts more visibility on you personally, but it also gives you more opportunity to add value to the relationship. This is one of the things Kyndryls love about working here. It’s a great way to hone your service and people skills, and it lays the groundwork for career growth both laterally and vertically. Your future at Kyndryl Becoming a Project Manager at Kyndryl is an excellent gateway to many different paths. You’ll be creating a well-rounded skillset while gaining professional certifications and qualifications. You can evolve horizontally into other technical or non-technical areas such as Technical Service Architect, or you can move vertically to become a senior project manager or program manager. There are many different types and flavors of PM roles, so everyone can find the opportunity that suits them best. Who You Are Responsibilities Utilize PM profession skills to enhance the level of service and quality of deliverables. Exhibit project leadership in a shared services resource environment Ability to collect technical inputs from subject matter experts and create solutions to drive aggressive timelines Communicate complex issues to stakeholders with recommendations on the path forward. Allocate resources appropriately to meet program needs and minimize resource contention Coordinate stakeholder meetings to ensure all parties understand the deliveries and milestones and the resources that are assigned Facilitate/manage solution Maturing phase of the project by working with design/solution team Develop detailed implementation plans using MS Project or Account specific tool Conduct Project Definition Workshops with all the stakeholders and produce the written report - Project Definition Report Work with various delivery team to ensure that all relevant teams within Kyndryl and alliance teams/sub-contractors are engaged during implementation Close collaboration with the different Cloud teams ("Operations", "Architecture", etc.) and the business IT project teams Should be well versed with project management domains: Initiating, planning, executing, controlling and closing Lead a project team in delivering a solution to the customer and should have overall performance responsibility for managing scope, cost, schedule, and contractual deliverable, which includes applying techniques for planning, tracking, change control, and risk management Manage all project resources and establish an effective communication plan with the project team and the customer and provide day to day direction to the project team and regular project status to the customer Oversee all aspects of projects. Set deadlines, assign responsibilities and monitor and summarize progress of project. Prepare reports for upper management regarding status of project Required Professional and Technical Expertise: Education Qualification: Bachelor's Degree is MUST. Minimum 10+years of overall experience in IT industry with 5+ years of proven delivery managing increasingly complex projects Strong Cloud infrastructure background with Cloud (AWS/Azure/Google/IBM Cloud) migration experience Leadership competencies for team building, client relations, Negotiation, decision making, problem solving and conflict management Proficient in Agile methodology with an ability to adapt quickly to changing technology requirements Proven project management skill and an ability to navigate fast paced and rapidly evolving environments, # Knowledge of the PMI Process Groups; Initiating, planning, executing, controlling, and closing. Knowledge of current Project Management methodologies Strong working knowledge of project-planning tools like MS Project, MS Excel, MS Power point Knowledge of Data Center infrastructure management Knowledge of Cloud services delivery strategies and experience with implementations of all types of Cloud Deployment models Public, Private and Hybrid Experience in leading project teams across different countries and cultures. Proven ability to learn and grasp concepts quickly in a fast-paced environment. Effective Client & Stakeholder handling skills Excellent interpersonal, communication skills and attention to detail Preferred Professional and Technical Expertise: Project Management Professional certification You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work Intuitive individual with an ability to manage change and proven time management Proven interpersonal skills while contributing to team effort by accomplishing related results as needed Up-to-date technical knowledge by attending educational workshops, reviewing publications Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Posted 1 week ago
9.0 - 14.0 years
27 - 32 Lacs
Chennai
Hybrid
Hiring Solution Architect Exp: 9+ Years Notice Period : Preferring Immediate Joiners - 30 Days(If Serving and have LWD Confirmation) - Candidate who are in bench or not serving notice period dont apply Location: Perungudi-Chennai Mode Of Work : Hybrid Mandatory Skills Required : Experience on designing and developing Cloud-native solutions Experience on Cloud migration, integration patterns, high availability patterns, etc. (e.g. REST APIs, Container platforms, Event-driven architecture, etc) Broad technical knowledge and experience across application, development frameworks and technologies Experience with Java/Spring/Angular, Oracle/PostgreSQL DB, Linux, API, Kafka etc. Functional/Business knowledge (of their current/past companies), ideally on core banking or portfolio management systems. Interest in Financial & Banking industry Experience working on a project or in an architecture team covering a large ecosystem of applications (30+) Experience in modeling activities (application maps, software design models, data modeling, infrastructure diagrams, etc.) Strong analysis skills with problem solving attitude Ability to communicate effectively in written documents and oral presentations, explaining concepts clearly to audiences at various levels of technical knowledge Effective leadership, planning and organization skills Plus Experience of Enterprise Architecture discipline, processes, concepts, and best practices Experience in Wealth Management, or Financial and Banking Industry Knowledge of a Wealth Management Core Banking System such as Temenos Transact, ERI Olympic or Avaloq SCRUM/Agile experience Experience running Request for Proposal and assessing solutions Specific Qualifications (if required) Bachelors Degree in Computer Science or Engineering 3+ years of experience architecting or developing solutions in a Cloud environment 5+ years of experience in IT either as an Enterprise Architect or Solution Architect Architecture certification (TOGAF) or Cloud Architect certification (AWS, IBM Cloud) Mode of interview - 1st technical virtual & 2nd technical face to face in perungudi chennai location - If you're available for face to face discussions on weekdays - Apply for this role. Interested candidates share your updated resume to suvetha.b@twsol.com
Posted 1 week ago
7.0 - 12.0 years
18 - 22 Lacs
Bengaluru
Work from Office
Consult with clients and propose architectural solutions to help move & improve infra from on-premises to cloud or help optimize cloud spend from one public cloud to the other. Be the first one to experiment on new age cloud offerings, help define the best practice as a thought leader for cloud, automation & Dev-Ops, be a solution visionary and technology expert across multiple channels. Good understanding of cloud design principles, sizing, multi-zone/cluster setup, resiliency and DR design. Solution Architect or similar certifications from Azure is must. Good business judgment, a comfortable, open communication style, and a willingness and ability to work with customers and teams. Strong communication skills and ability to lead discussions with client technical experts, application team & Vendors to drive collaboration, design thinking model towards reaching the desired objective Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Experience in participating in technical reviews of requirements, designs, code, and other artifacts and use your experience in Multicloud to build hybrid-cloud solutions for customers. Provide leadership to project teams and facilitate the definition of project deliverables around core Cloud based technology and methods. Define tracking mechanisms and ensure IT standards and methodology are met; deliver quality results. Sound knowledge of SRE principles and ability to address performance issues through design or coding is must. Implement observability, develop, and support pipeline model to deploy key features, changes. Security, Risk and Compliance - Advise customers on best practices around access management, network setup, regulatory compliance, and related areas Preferred technical and professional experience 10 - 15 years of experience with at least 5+ years of hands-on experience in Azure Cloud Computing and IT operational experience in a global enterprise environment. Experience in Azure Databricks is preferred. Must have Azure DevOps experience and expertise in all Azure services and Database and Operating Systems experience and good experience in Automation skills like Terraform Ansible etc. Should work in IBM Cloud project as and when needed
Posted 1 week ago
3.0 - 6.0 years
12 - 16 Lacs
Bengaluru
Work from Office
Your Role and Responsibilities As a DevOps Engineer in Hybrid Cloud Platforms, you'll be responsible for build, improve & delivering multi-tenant application platform based on RedHat OpenShift. You'll work in a team responsible for developing and maintaining microservices in Go, manage a portal built with React, Carbon, and Node.js, and ensure the platform's smooth operation that provides secure & complaint, productive and efficient experience to our users. Also, Collaboration with product owners and cross-functional teams will be key as you help scale and enhance the platform for both internal and external users. Responsibilities: Responsible for build, improve & delivering multi-tenant application platform based on RedHat OpenShift., etc. Develop and maintain microservices in Go, manage a portal built with React, Carbon, and Node.js Assisting developers in debugging application build, deployment, and connectivity issues Participate in software development lifecycle, specifically infra design, execution and debugging required to achieve successful implementation of integrated solutions within the portfolio. Automate OS and application deployments (server, configurations, application code) Knowledge on Agile methodology and practices, such as SCRUM, Extreme Programming (XP), Test-Driven Development (TDD), etc If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 3- 6 years of experience with OpenShift or KubernetesHands-on experience in building, managing, or deploying multi-tenant platforms using RedHat OpenShift, Kubernetes, or similar technologies. Programming Skills in GoFamiliarity with developing and maintaining microservices in Go or a willingness to learn. Front-End Development Exposure (optional)Experience or familiarity with React, Carbon, and Node.js, with an eagerness to manage and improve user-facing portals. Preferred technical and professional experience Experience working on enterprise transformation of monolithic application architectures to microservices in GO. Experience using modern collaboration tools in a highly responsive environment Great planning and organizational skills, good time management, with the ability to manage and prioritize own workload and to deal with urgent deadlines and changes to requirements A passion for creative solutions to real user needs and business problems The logical approach to problem-solving and meticulous attention to detail Cloud ExperienceBasic experience with IBM Cloud or other cloud platforms, with a willingness to deepen your knowledge. CollaborationAbility to work effectively with product owners, cross-functional teams, and stakeholders to contribute to platform enhancements. Security AwarenessUnderstanding of security best practices and compliance standards, with an interest in learning more. Problem-Solving AptitudeStrong willingness to learn and develop analytical and troubleshooting skills in a multi-tenant environment
Posted 1 week ago
6.0 - 11.0 years
18 - 22 Lacs
Bengaluru
Work from Office
IBM Z GSI Solution Architects drive adoption of technology patterns for mainframe application and operations modernization. Therefore, all Solution Architects should be able understand, appreciate and advocate the hybrid, in-place modernization leveraging the latest software and hardware advancements and capabilities on IBM Z. As a Senior Solution Architect, you will have - 15+ years of industry experience with 5+ years of experience as a Solution Architect Demonstrated expertise to engage with Clients /Partners and communicate effectively as a subject matter expert (SME) on IBM Z Prior experience of working with a System Integrator and building solution offerings is a plus Ability to learn and articulate the value of modernizing applications and operations on Mainframe and influence clients and Partners to embark on this journey Experience in working with technologies and offerings around Data and AI, Security, Hybrid Cloud, DevOps and Cloud Native Application development, preferably on IBM Z platform. Hands-on skills with technology to be able create demo assets and showcase to customers, conduct PoCs/PoTs, conduct enablement sessions etc. Ability to collaborate with other parts of IBM to help GSIs embrace the hybrid, in-place modernization on IBM Z Ability to engage with Senior Executives, Practice /Vertical Heads of the top GSIs of IBM and IBM Consulting to create valueproposition, content and assets to drive Mainframe skills, capabilities and expertise for client engagements. Solution Architect for Z would primarily perform one or more of the following Co-creation of solutions with GSI partners Development of customizable solution offerings covering various SI personas GSI consumable collateral, Frameworks, Accelerators etc. that are subsequently customized by SIs for their use. Creation of Industry solution accelerators Education / Enablement of GSIs with new solutions or new offerings. Support GSIs during internal or client POCs Support joint technical engagements with clients. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Proficiency with middleware such as Db2, IMS, CICS, MQ, WAS Experience with DevOps, CI/CD pipelines, automation, and orchestration tools Understanding of AI/ML solutions, Python basics, data analytics and data modernization strategies on IBM Z Deep experience with IBM z/OS, z security (including RACF), z networking, and Linux on z (RHEL, Ansible, z/VM) Expertise in integrating applications and modernizing data environments using APIs and microservices Experience with enterprise automation, AIOps and observability tools Good knowledge of OpenShift, Cloud and container technologies, Knowledge of IBM Cloud Paks is a plus. Demonstrated communication skills in customer-facing environments at all levels (technical, business and executive leadership levels) Experience collaborating with cross-functional teams, stakeholders and ecosystem partners Ability to lead architectural design, conduct workshops, and mentor junior architects and engineers Preferred technical and professional experience Hands on skills on Software Installation / Maintenance on System Z , System Administration, Performance Tuning tasks would be a plus. Working knowledge of cloud services that are a key part of REST API driven integration architecture and administrative skills on cloud platforms preferred.
Posted 1 week ago
1.0 - 4.0 years
8 - 12 Lacs
Bengaluru
Work from Office
As a member of Data & AI Upgrade SWAT team, you will assist clients with upgrading their deployment of Cloud Pak for Data by working in partnership with IBM CSM (Client Success Manager) and, where applicable, Expert Labs, IBM Consulting, or other teams. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise The ideal candidate should have strong technical skills on Cloud Pak for Data which is a Data and AI platform on top of Red Hat OpenShift Container Platform and a passion to work challenging customer projects.Following are the skill requirements: Should have 5 - 7 Years working experience Linux and Red Hat OpenShift Container Platform. Expertise on Cloud technologies, such as IBM Cloud, AWS or Azure. Familiar with Python, JavaScript or other programming languages. Strong analytical and problem-solving skills. Good communication and project management skills in customer projects. Strong learning skills with new technologies and tools. Fluent level of English. Preferred technical and professional experience Knowledge and experience with IBM Data and AI technologies and products would be preferred. Experience with install or upgrade of Cloud Pak for Data would be a plus. Experience with IBM Software Support would be a plus.
Posted 1 week ago
2.0 - 5.0 years
4 - 8 Lacs
Hyderabad
Work from Office
IBM Infrastructure is a catalyst that makes the world work better because our clients demand it. Heterogeneous environments, the explosion of data, digital automation and cybersecurity threats require hybrid cloud infrastructure and enterprise automated intelligence that only IBM can provide. As a critical member of the team tasked with delivering on above promise, your day-to-day activities will include but may not be limited to the following: Developing knowledge of major cloud and as-a-service technologies, and additional knowledge or experience in the areas of IT and/or cloud technology architecture (service management and/or resiliency is a plus) Implementing modern tools and techniques to develop clean, efficient and reusable code and actively participating in code and design reviews Identifying and addressing design, development and delivery performance bottlenecks Leveraging monitoring tools to gain insight into performance or potential failure points and taking corrective action Coordinating with support and development teams with which IBM Infrastructure Platform interacts to follow up on dependencies and issues and resolving them Defining, implementing and executing unit tests (including automation) Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise A minimum of a bachelor’s degree in computer science, Software Engineering or equivalent At least 3 years of hands-on development experience building applications with one or more of the followingJava, Node.js, Golang, NoSQL DB, Redis, distributed caches, containers etc. At least 3 years of experience building and operating highly secured, distributed cloud services with one or more of the followingIBM Cloud, AWS, Azure, Docker, container orchestration, performance testing, DevOps etc. At least 1 years of experience in web technologiesHTTP, REST, JSON, HTML, JavaScript etc. Solid understanding of the micro-service architecture and modern cloud programming practices. Strong ability to design a clean, developer-friendly API. Passionate about constant, continuous learning and applying new technologies as well as mentoring others. Keen troubleshooting skills and strong verbal/written communication skills. Preferred technical and professional experience Knowledge of the IBM Cloud platforms or another as-a-service platform and its architecture Experience as technical lead managing team of engineers in driving development of highly scalable distributed system Proficient with one or more project management tools – Jira, Git, Aha, etc
Posted 1 week ago
2.0 - 6.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Review and implement functional business requirements and non-functional technical requirements Research and analyze new technologies to be used (e.g., Libraries, IDE’s, tools) Assist engineering and operational teams in debugging production problems Perform application code review, ensure creation and maintenance of appropriate artifacts for architecture and design work You will primarily focus on building backend REST API services. You will work to implement server-side or application logic and design architectures. Create and talk to REST services. Write clean code and test it throughout the development process to ensure the quality is up to standards. Work on software that is used by millions of people all around the world is a challenge that you're willing to tackle. Encourage a self-motivated squad model of working from handling development, test and operations for the micro services. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise Should have 3-5 years of experience in Back end services development and Microservices Architecture. Strong background in software development,object-oriented design principles and patterns, with solid knowledge of REST and gRPC Expertise in one or more programming languages such as Golang, Java, Python, or C++ Experience with cloud-based technologies, showcasing familiarity with modern cloud ecosystems and tools – Docker, Kunernetes, OpenShift, REST API development Knowledge / hands-on experience with DevOps tools like Jenkins/Travis/Shell Familiarity with Ubuntu/RHEL/CoreOS Exposure toagile development environments, engineering best practices, including coding standards, code reviews, source control management, build processes, testing, and operations. Demonstrated excellence in problem-solving, with the ability to tackle complex issues and find effective solutions. Proven experience using version control systems such as GitHub. Familiarity with Cloud infrastructure (AWS/Azure/GCP/IBM Cloud), CI/CD & DevOps Familiarity in any Databases like Postgres or any No SQL DB. Experience working in agile development environments. Preferred technical and professional experience Understanding of cloud storage concepts and experience in cloud storage development. Understanding of Networking concepts Prior experience working with Terraform to manage infrastructure. Demonstrated initiative, flexibility, and ability to adapt to changing priorities and work environments. Knowledge of security and compliance standards & requirements
Posted 1 week ago
3.0 - 6.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Advanced Programming Skills in Python,Scala,GoStrong expertise in developing and maintaining microservices in Go (or other similar languages), with the ability to lead and mentor others in this area. Extensive exposure in developing Big Data Applications ,Data Engineering ,ETL and Data Analytics . Cloud ExpertiseIn-depth knowledge of IBM Cloud or similar cloud platforms, with a proven track record of deploying and managing cloud-native applications. Leadership and CollaborationAbility to lead cross-functional teams, work closely with product owners, and drive platform enhancements while mentoring junior team members. Security and ComplianceStrong understanding of security best practices and compliance standards, with experience ensuring that platforms meet or exceed these requirements. Analytical and Problem-Solving Skills: Excellent problem-solving abilities with a proven track record of resolving complex issues in a multi-tenant environment. Required education Bachelor's Degree Required technical and professional expertise 4-7 years' experience primarily in using Apache Spark, Kafka and SQL preferably in Data Engineering projects with a strong TDD approach. Advanced Programming Skills in languages like Python ,Java , Scala with proficiency in SQL Extensive exposure in developing Big Data Applications, Data Engineering, ETL ETL tools and Data Analytics. Exposure in Data Modelling, Data Quality and Data Governance. Extensive exposure in Creating and maintaining Data pipelines - workflows to move data from various sources into data warehouses or data lakes. Cloud ExpertiseIn-depth knowledge of IBM Cloud or similar cloud platforms, with a proven track record of developing, deploying and managing cloud-native applications. Good to have Front-End Development experienceReact, Carbon, and Node for managing and improving user-facing portals. Leadership and CollaborationAbility to lead cross-functional teams, work closely with product owners, and drive platform enhancements while mentoring junior team members. Security and ComplianceStrong understanding of security best practices and compliance standards, with experience ensuring that platforms meet or exceed these requirements. Analytical and Problem-Solving Skills: Excellent problem-solving abilities with a proven track record of resolving complex issues in a multi-tenant environment. Preferred technical and professional experience Hands on experience with Data Analysis & Querying using SQLs and considerable exposure to ETL processes. Expertise in developing Cloud applications with High Volume Data processing. Worked on building scalable Microservices components using various API development frameworks.
Posted 1 week ago
5.0 - 8.0 years
15 - 27 Lacs
Bangalore Rural, Chennai, Bengaluru
Work from Office
Skytap, Azure, cloud service for creating, managing, and sharing virtual machine environments, IBM Power and x86 workloads
Posted 1 week ago
3.0 - 5.0 years
5 - 7 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Redhat OpenShift Experience : 3-5 Years.
Posted 2 weeks ago
3.0 - 5.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Redhat OpenShift. Experience: 3-5 Years.
Posted 2 weeks ago
5.0 - 8.0 years
14 - 20 Lacs
Bengaluru
Work from Office
3 to 5 years of experience in IBM Technologies. Customer Facing resource, with good communication skills. Experience in IBM IIB, with experience in working on different protocols Experience in developing routing logic using ESQL, Mapping Nodes, and experience in delivering Schemas, WSDLs. Experience in using MQ Nodes, SOAP, HTTP, RESTAPI, Data Base, File nodes, Error Handling, Transformation and Routing Nodes and common frame works for auditing, file logging. ODBC Connection for database Knowledge of Adapters for the ESB platform. Experience or Knowledge of microservices would be added advantage. Experience or Knowledge of IBM API Connect would be added advantage. Exposure to the latest deployment architecture of Open Shift, IBM Cloud etc., would be added advantage. Roles and Responsibilities Develop routing logics using ESQL, Mapping Nodes, Schemas Deliver SOAP, REST services MQ on the IBM IIB platform. Proper customer interaction related to the IBM IIB Delivery Understand the customer requirements and translate that to the Services / APIs Document the requirements, get sign offs, and prepare detailed design documents with the Message Flows
Posted 2 weeks ago
1.0 - 4.0 years
3 - 7 Lacs
Bengaluru
Work from Office
We’re looking for a UI/UX Designer who can bring some serious (and fun) design chops to our team of product designers. As a User Experience Designer at IBM Cloud, you will work with your team to create human-centered experiences by designing the structural and informational foundation for products, services, and systems. You will help facilitate the delivery of all elements, interactions, and decisions that add value to the total user experience. You’ll join IBM Studios Bangaluru, where we work in a hybrid environment and spend 3 days per week in office to collaborate, learn from each other, and build our design community. Work with UX researchers to test concepts with users and integrate findings into the design direction through low and high-fidelity mockups, patterns, prototypes and development-ready specifications Analyze and creatively solve complex user problems through user interface design, providing a usable, intuitive, efficient experience that has high standards in functionality and aesthetics Work with your team to design information architecture, interactions, content, and navigation throughout the product experience, leveraging IBM's well-established design systems to create consistent and delightful client experiences Collaborate with cross-functional teams and multiple stakeholders, including product management, engineering, sales, marketing to craft UX solutions that aligns with business objectives and user needs Participate with your team in agile and design thinking methodologies Participate in UX reviews, critiques and guilds to help develop more effective and rich designs in our community Demonstrate committed and respectful collaboration between members of cross-functional teams and be part of promoting a positive team culture and work environment As an UI/UX designer, you might expect your week to look something like this75% product design (Product, Storytelling, & Presentations), 15% team collaboration & coordination, 10% personal training and learning Required education Bachelor's Degree Required technical and professional expertise A portfolio of work samples that demonstrate an understanding of user-centered design, interaction design, visualizations of complex experiences and demonstration of delivering exceptional user-centered outcomes Bachelor’s Degree in User Experience Design, Human Computer Interaction, Human Factors, Information Architecture, Computer Development, Software Development or a related field Familiarity of design and prototyping tools such as Figma Strategic thinking with ability to align design goals with business goals A drive to embrace technical domains and explain the problem space Solid understanding of fundamental design principles (typography, layout, grid systems, hierarchy, color, composition) Excellent communication and storytelling skills in English Ability to work from the office in Bangaluru 3 days per week Preferred technical and professional experience Awareness of inclusive design practices and accessibility standards Advanced Degree in User Experience Design, Human Computer Interaction, Human Factors, Information Architecture, Computer Development, Software Development or a related field Familiarity with design systems, agile practices, design thinking and human-centered design principles Desire to make the best products in the industry hands-down Infectious curiosity — always looking for opportunities to learn new things Self-motivation, an open mind and a sense of humor
Posted 2 weeks ago
10.0 - 15.0 years
13 - 18 Lacs
Bengaluru
Work from Office
In your role as a technical architect, you will be primariliy responsbile for designing customer solutions that will be deployed on IBM Cloud. You will closely work with project managers, architects, product managers and customers to architect the solution. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 10+ years of experience in building, deploying and managing large scale services / platforms for Cloud Platforms like AWS, Azure, IBM Cloud or Google Cloud. Python, Go Lang, Terraform and Schematics experience Hands on experience on Design, Build and Manage of Storage, Servers, Network, Backup, Monitoring etc. Knowledgeable in software engineering including API and microservice development Performing technical Cloud architect role. Management of large Hybrid Cloud end-to-end deals. Hands on expertise of IaaS, SaaS services Ability to solution across all hyperscalers – AWS/Azure/Google Hands on experience of integration of Infrastructure tools. Experience on Automation, Infrastructure cost optimization. Works closely with project management to ensure alignment of plans with what is being delivered. Challenges conventional thinking and traditional ways of operating and invites stakeholders to identify issues and opportunities. Helps others overcome resistance to change Preferred technical and professional experience Experience with Packer, Kubernetes, and/or Tekton Experience with OO programming languages (Golang, Python, C#) Experience with serverless computing (FaaS, Lambda) Experience with Ansible, Puppet, Chef, or other configuration management tool Knowledge of VPC and networking fundamentals/components MS Windows and/or SQL administration experience"" Designed & delivered large complex project on Cloud Infrastructure. Client Management and acted as an advisor for the client."
Posted 2 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
Bengaluru
Work from Office
As a Full Stack Software Developer, you will be a critical part of our Adobe & Marketing IT Delivery team, responsible for designing, developing, and maintaining scalable applications. You will contribute using technologies such as Java, Node.js, JavaScript/TypeScript and frameworks like Angular & React while collaborating with cross-functional teams to ensure that solutions meet business requirements and Required education Bachelor's Degree Required technical and professional expertise 3+ years of experience in full stack development. Strong proficiency in Java, NodeJS, JavaScript and TypeScript. Experience with front-end frameworks like Angular and React. Experience with IBM Carbon Design system. Strong understanding of RESTful APIs and microservices architecture. Experience working in Agile/Scrum/SAFe environments. Strong analytical, problem-solving, and communication skills. Preferred technical and professional experience Familiarity with CI/CD pipelines and DevOps practices. Experience with IBM Cloud. Knowledge of automated testing frameworks and practices (e.g., Jest , JUnit , Jasmine ). Experience with containerization tools like Docker and orchestration tools like Kubernetes .
Posted 2 weeks ago
1.0 - 5.0 years
8 - 12 Lacs
Bengaluru
Work from Office
As a member of Data & AI Upgrade Tiger team, you will assist clients with upgrading their deployment of Cloud Pak for Data by working in partnership with IBM CSM (Client Success Manager) and, where applicable, Expert Labs, IBM Consulting, or other teams. The objective is to ensure a smooth upgrade for clients through high quality of planning and execution. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise The ideal candidate should have strong technical skills on Cloud Pak for Data which is a Data and AI platform on top of Red Hat OpenShift Container Platform and a passion to work challenging customer projects. Following are the skill requirements: Linux and Red Hat OpenShift Container Platform. Expertise on Cloud technologies, such as IBM Cloud, AWS or Azure. Familiar with Python, JavaScript or other programming languages. Strong analytical and problem-solving skills. Good communication and project management skills in customer projects. Strong learning skills with new technologies and tools. Fluent level of English. Preferred technical and professional experience Knowledge and experience with IBM Data and AI technologies and products would be preferred. Experience with install or upgrade of Cloud Pak for Data would be a plus. Experience with IBM Software Support would be a plus.
Posted 2 weeks ago
10.0 - 15.0 years
16 - 20 Lacs
Bengaluru
Work from Office
A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. You will collaborate with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you will be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground-breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Consult with clients and propose architectural solutions to help move & improve infra from on-premises to cloud or help optimize cloud spend from one public cloud to the other. Be the first one to experiment on new age cloud offerings, help define the best practice as a thought leader for cloud, automation & Dev-Ops, be a solution visionary and technology expert across multiple channels. Good understanding of cloud design principles, sizing, multi-zone/cluster setup, resiliency, and DR design. Solution Architect or similar certifications from AWS is a must. Good business judgment, a comfortable, open communication style, and a willingness and ability to work with customers and teams. Strong communication skills and ability to lead discussions with client technical experts, application team & Vendors to drive collaboration, design thinking model towards reaching the desired objective Preferred technical and professional experience 10 - 15 years of experience with at least 5+ years of hands-on experience in AWS Cloud Computing and IT operational experience in a global enterprise environment. Experience in ROSA (Redhat on AWS) is preferred or should at least know the concepts of ROSA, expertise in all AWS services and Database and Operating Systems experience. Also, good experience in Automation skills like Terraform Ansible etc. Should work in IBM Cloud project as and when needed
Posted 2 weeks ago
7.0 - 12.0 years
7 - 12 Lacs
Bengaluru
Work from Office
As a Full Stack Software Developer, you will be a critical part of our Adobe & Marketing IT Delivery team, responsible for designing, developing, and maintaining scalable applications. You will contribute using technologies such as Java, Node.js, JavaScript/TypeScript and frameworks like Angular & React while collaborating with cross-functional teams to ensure that solutions meet business requirements and quality standards. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise 7+ years of experience in full stack development. Strong proficiency in Java, NodeJS, JavaScript and TypeScript. Experience with front-end frameworks like Angular and React. Experience with IBM Carbon Design system. Strong understanding of RESTful APIs and microservices architecture. Experience working in Agile/Scrum/SAFe environments. Strong analytical, problem-solving, and communication skills. Preferred technical and professional experience Familiarity with CI/CD pipelines and DevOps practices. Experience with IBM Cloud. Knowledge of automated testing frameworks and practices (e.g., Jest , JUnit , Jasmine ). Experience with containerization tools like Docker and orchestration tools like Kubernetes .
Posted 2 weeks ago
4.0 - 9.0 years
9 - 14 Lacs
Bengaluru
Work from Office
The IBM Engineering team is looking for a Software Engineer to join us from Bangalore/Pune, India. In this role, you will help build and maintain the infrastructure used by Ceph Engineering software developers, QE, and Performance engineers. You’ll work as part of a fast-paced, highly experienced, and exciting engineering team distributed across the globe. You’ll participate in a vibrant open-source culture. In addition, you’ll help promote quality and innovation in the IBM Storage team. More experienced applicants will have the opportunity to contribute code upstream and contribute to projects related to continuous integration (CI), continuous delivery (CD), as well as package and container building automation. Primary Job Responsibilities: Participate on a team focused on delivering packages and containers for a large-scale software product; learn and understand the technologies involved Manage engineering lab infrastructure software Write stellar documentation Automate repeatable tasks Work with upstream communities as well as internal IBM departments Take on new responsibilities as directed by your management chain Required education Bachelor's Degree Required technical and professional expertise Continuous integration (CI) and delivery (CD) (e.g., Jenkins or similar, GitHub) Good understanding of Linux operating systems Ability to comprehend Bash and Ansible Familiarity with containers technology (building, deploying, and managing) Ability and desire to learn new programming languages Solid written and verbal communication skills in English Preferred technical and professional experience Python programming experience is a plus Building Linux packages (RPM/DEB) Software compilation experience Deploying Kubernetes/OpenShift environments Public Cloud (e.g., AWS, Azure, IBM Cloud) Configuration-as-Code development (e.g., Ansible, Packer) Infrastructure-as-Code development (e.g., Terraform)
Posted 2 weeks ago
2.0 - 6.0 years
5 - 8 Lacs
Hyderabad
Work from Office
What you’ll do Work closely with senior engineers to define requirements. Plan out pieces of work alongside the technical leadership team to help us maintain delivery velocity. Write secure, performant and well-tested code. Regularly deploy using automated CI and CD pipelines. Be a part of improving how we work. Perform code reviews. Work with our Support organisation to help resolve customer issues. What you’ll bring Experience in one or more modern backend programming languages (eg Go, Python, Rust, Java). Experience of using source code management tools such as git and GitHub/GitLab/Bitbucket. Comfort working in a command line environment. Enthusiasm for learning about databases and Kubernetes. Confidence working in an environment that prioritises written communication. Fluent English. Capability to work in a global, multicultural and diverse environment. Strong candidates may have experience in Troubleshooting and problem solving issues in a live environment. Kubernetes, and technologies such as Istio. Working with public cloud platforms like IBM Cloud, AWS, Azure or others. Developing and/or operating, complex mission-critical production applications. Required education Bachelor's Degree Required technical and professional expertise Strong candidates may have experience in Troubleshooting and problem solving issues in a live environment. Kubernetes, and technologies such as Istio. Working with public cloud platforms like IBM Cloud, AWS, Azure or others. Developing and/or operating, complex mission-critical production applications.
Posted 2 weeks ago
3.0 - 8.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Role: As a key member of our dynamic team, you will play a vital role in crafting exceptional software experiences. Your responsibilities will encompass the design and implementation of innovative features, fine-tuning and sustaining existing code for optimal performance, and guaranteeing top-notch quality through rigorous testing and debugging. Collaboration is at the heart of what we do, and you’ll be working closely with fellow developers, designers, and product managers to ensure our software aligns seamlessly with user expectations Responsibilities: Design, review, and maintaining high-quality API specifications that drive the development and consumption of our cloud services. Developing Terraform resources/data-sources for IBM-Cloud features, utilizing latest Hashicorp terraform plugin SDKs Developing CLI interfaces, packer plugin and SDKs for IBM-Cloud features Develop cloud infrastructure templates using tools like Terraform Develop automation templates/tools for infrastructure provisioning, configuration & change management in a toolset such as Terraform, Ansible / Chef and puppet. Develop testcases, checklists etc. for validation/enforcement of best practices w.r.t cloud infrastructure management Develop CI/CD automation for the cloud native applications using Jenkins and Travis. Required education Bachelor's Degree Required technical and professional expertise Bachelor’s degree in computer science, information technology, or a related field. 3-8 years of experience in front-end development. 3+ years of relevant experience with strong programming experience in Golang and Python Strong experience / expertise with service-oriented architecture and REST API, developing and maintaining code generators from Open API specifications Hands on experience with Infrastructure as Code toolset (Terraform, Ansible, Puppet, etc.) Extensive knowledge of Cloud/ SaaS architecture using IBM Cloud/Azure/ AWS/ SoftLayer/ OpenStack/Google Cloud Platform Hands on Experience/Experience with test automation Experience working with distributed Agile development team and its methodologies. Hands on experience with CI/CD tools like Jenkins, Travis Excellent problem solving and troubleshooting skills. With good written and verbal communication skills Preferred technical and professional experience Knowledge of Java and Node JS Knowledge about cloud infrastructure layers like Compute, Network, Storage, etc. Knowledge about cloud infrastructure governance and policy Experience with large scale cloud infrastructure deployments Experience using Container management technology such as Kubernetes and Docker Experience with IBM Cloud Platform
Posted 2 weeks ago
5.0 - 8.0 years
7 - 10 Lacs
Pune
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: IBM CLOUD PAK for Integration Experience: 5-8 Years
Posted 2 weeks ago
5.0 - 8.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Exp - 8+ Band - B3 CBR - 120K Location Pan india Job Title: IBM MQ Architect (Automation & Scripting) Experience Required: 8+ years in IBM MQ technologies Job Summary: We are seeking an experienced IBM MQ Architect to lead the design, implementation, and optimization of enterprise messaging solutions using IBM MQ. The ideal candidate will have deep technical knowledge of IBM MQ, strong scripting and automation capabilities, and a proven ability to architect resilient, scalable, and secure messaging infrastructures. Key Responsibilities: Design and architect IBM MQ infrastructure to support enterprise-wide messaging requirements. Lead installation, configuration, and administration of IBM MQ on various platforms (Windows, Linux, UNIX). Develop automation scripts using tools such as Bash, Python, PowerShell, or Ansible to streamline deployment, monitoring, and maintenance. Implement and manage high availability (HA) and disaster recovery (DR) configurations for MQ environments. Collaborate with application teams to define messaging requirements and ensure best practices for integration. Troubleshoot and resolve complex issues in MQ environments, including message flow, connectivity, and security. Monitor MQ systems for performance, availability, and capacity; implement proactive tuning and scaling. Maintain and enforce MQ security policies including SSL/TLS, authentication, and authorization. Document architectures, configurations, processes, and procedures. Stay up-to-date with the latest IBM MQ versions, features, and industry trends. Required Qualifications: 8+ years of hands-on experience with IBM MQ (including MQ v8 and above). Strong background in MQ architecture, administration, clustering, and tuning. Proficiency in automation and scripting (Bash, Python, PowerShell, Ansible, etc.). Experience with containerization (Docker/Kubernetes) and cloud-based MQ deployments (AWS MQ, Azure, IBM Cloud). Solid understanding of messaging concepts (JMS, topics/queues, pub/sub, etc.). Strong troubleshooting skills with experience analyzing MQ logs and dumps. Working knowledge of SSL certificates, keystores, and secure messaging protocols. Familiarity with DevOps tools and CI/CD pipelines is a plus. Preferred Skills: IBM Certified MQ Administrator or MQ Developer certifications. Experience with IBM Integration Bus (IIB) or App Connect. Exposure to Kafka, RabbitMQ, or other messaging platforms. ITIL, Agile/Scrum, or SAFe methodologies. Soft Skills: Excellent verbal and written communication. Strong leadership and stakeholder management. Ability to work independently and as part of a cross-functional team. Problem-solving and decision-making mindset Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: IBM MQ Infra Admin. Experience: 5-8 Years.
Posted 3 weeks ago
8.0 - 10.0 years
13 - 17 Lacs
Pune
Work from Office
Role Purpose The purpose of the role is to create exceptional integration architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do 1. Define integration architecture for the new deals/ major change requests in existing deals a. Creates an enterprise-wide integration architecture that ensures that systems are seamlessly integrated while being scalable, reliable, and manageable. b. Provide solutioning for digital integration for RFPs received from clients and ensure overall design assurance i. Analyse applications, exchange points, data formats, connectivity requirements, technology environment, enterprise specifics, client requirements to set an integration solution design framework/ architecture ii. Provide technical leadership to the design, development and implementation of integration solutions through thoughtful use of modern technology iii. Define and understand current state integration solutions and identify improvements, options & tradeoffs to define target state solutions iv. Clearly articulate, document and use integration patterns, best practices and processes. v. Evaluate and recommend products and solutions to integrate with overall technology ecosystem vi. Works closely with various IT groups to transition tasks, ensure performance and manage issues through to resolution vii. Document integration architecture covering logical, deployment and data views mentioning all the artefacts in detail viii. Validate the integration solution/ prototype from technology, cost structure and customer differentiation point of view ix. Identify problem areas and perform root cause analysis of integration architectural design and solutions and provide relevant solutions to the problem x. Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture xi. Tracks industry integration trends and relates these to planning current and future IT needs c. Provides technical and strategic input during the project planning phase in the form of technical architectural designs and recommendations d. Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture. e. Identifies implementation risks and potential impacts. 2. Enable Delivery Teams by providing optimal delivery solutions/ frameworks a. Build and maintain relationships with technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor b. Develops and establishes relevant integration metrics (KPI/SLA) to drive results c. Identify risks related to integration and prepares a risk mitigation plan d. Ensure quality assurance of the integration architecture or design decisions and provides technical mitigation support to the delivery teams e. Leads the development and maintenance of integration framework and related artefacts f. Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams g. Ensures integration architecture principles, patterns and standards are consistently applied to all the projects h. Ensure optimal Client Engagement i. Support pre-sales team while presenting the entire solution design and its principles to the client ii. Coordinate with the client teams to ensure all requirements are met and create an effective integration solution iii. Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor 3. Competency Building and Branding a. Ensure completion of necessary trainings and certifications on integration middleware b. Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas and solve new customer problems based on market and customer research c. Develop and present a point of view of Wipro on digital integration by writing white papers, blogs etc. d. Help in attaining market recognition through analyst rankings, client testimonials and partner credits e. Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) f. Mentor developers, designers and Junior architects in the project for their further career development and enhancement g. Contribute to the integration practice by conducting selection interviews etc. 4. Team Management a. Resourcing i. Anticipating new talent requirements as per the market/ industry trends or client requirements ii. Support in hiring adequate and right resources for the team through conducting interviews b. Talent Management i. Ensure adequate onboarding and training for the team members to enhance capability & effectiveness c. Performance Management i. Provide inputs to project manager in setting appraisal objectives for the team, conduct timely performance reviews and provide constructive feedback to own direct reports (if present) Mandatory Skills: IBM CLOUD PAK for Integration. Experience: 8-10 Years.
Posted 3 weeks ago
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