Sr. Process Associate - Chat Process Accounts and Billing

1 - 2 years

2 - 4 Lacs

Posted:5 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Overview

We are looking for Chat Process Associates with strong communication and sales skills to join our customer Chat Support Team.

Work Location: Thoraipakkam, OMR Chennai

Shift: Night Shift

Responsibilities

Responsibilities:
Handle customer queries via chat with professionalism and empathyPromote and upsell products/services wherever applicableEnsure high-quality customer experience with timely responsesAchieve sales and support targets

Requirements

Requirements:
Graduate in any streamExcellent written communication skills (English proficiency required)Strong persuasion & sales aptitudeAbility to multitask and work in a fast-paced environmentMinimum 1 to 2 years of prior experience in sales/chat support.

Telecom Billing is preferred.

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Prodapt Solutions

Software Development

Chennai Tamilnadu

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