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Sr. Officer Collection - FI - Housing EM

Sr. Officer Collection - FI - Housing EM

Tata Capital

2 - 7 years

5 - 9 Lacs

Mumbai

Posted:1 week ago| Platform:

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Skills Required

auditing financial services collections vendor npa business loan credit collection team management housing debt recovery personal loans collection management team handling recovery sales recovery operations team leading debt management finance

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced professional to join our team as a Sr. Officer Collection - FI - Housing in Mumbai (All Areas). The ideal candidate will have 2-7 years of experience in collections, preferably in the banking or financial services industry. Roles and Responsibility
Handle collections for assigned areas and achieve targets on parameters like resolution, flows, credit cost, and roll rates.
Ensure NPA''s are within budget and minimize them through active efforts.
Increase fee income/revenue and develop initiatives to control vendor payouts.
Conduct asset verifications and possession as per SARFESI/Section 9 process through court receivers.
Track and control delinquency, focusing on non-starters.
Build relationships with key clients to ensure timely collections and monitor defaulting customers.
Represent the organization in front of legal/statutory bodies as required by the legal team and ensure the collection team adheres to legal guidelines.
Allocate work to field executives and ensure agencies perform as per defined SLA, with payments and audit receipts deposited within the defined SLA.
Ensure adequate Feet on Street availability area-wise/bucket-wise/segment-wise and obtain daily updates from all collection executives on the delinquent portfolio, initiating detailed account-level reviews of high-ticket accounts.
Ensure compliance with all Audit/NHB/IRB regulations and company policies and procedures.

Job
GraduateYes.
Masters/Postgraduate is optional.
Strong knowledge of collections, auditing, and financial services is required.
Experience in managing teams and controlling delinquency is essential.
Ability to build relationships with key clients and represent the organization in front of legal/statutory bodies is necessary.
Strong analytical and problem-solving skills are needed, along with attention to detail and the ability to meet deadlines.
Familiarity with auditing, financial services, and management principles is expected.

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Tata Capital

Financial Services

Mumbai Maharashtra

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Sr. Officer Collection - FI - Housing EM