Sr. Manager Enterprise Business

As a dynamic and experienced Sr. Manager / AGM Enterprise Business, your role is crucial in leading strategic enterprise relationships, driving revenue, and expanding the company's presence within both existing and new accounts. You will need a mix of client-facing expertise, strong relationship management skills, and proven ability in cross-functional collaboration to succeed in this position. Key Responsibilities: - Build and maintain deep relationships with Points of Contact (PoCs) across multiple departments and levels within client organizations, including C-level executives. - Strategize and execute retention plans to reduce churn and identify upselling and cross-selling opportunities to maximize client value. - Develop and implement detailed account plans aligned with overall business goals and drive quarterly and annual revenue targets for assigned accounts. - Build and manage a robust opportunity pipeline with accurate forecasting and regularly update CRM for visibility and tracking. - Conduct regular check-ins, business reviews, and decision-maker meetings, presenting ROI, training outcomes, and strategic suggestions to stakeholders. - Identify new Points of Contacts (PoCs) across departments and geographies to deepen account penetration. - Coordinate with Pre-Sales, Operations, Finance, and Marketing teams to deliver client expectations and business objectives. - Ensure CRM hygiene and quality communication with high response rates. - Conduct competition analysis and stay updated on industry best practices. Desired Candidate Profile: - 7-10 years of experience in enterprise account management, B2B sales, or client success. - Proven ability to manage large corporate accounts and deliver consistent growth. - Strong experience in Corporate Training, EdTech, SaaS, or Learning Solutions preferred. - Excellent interpersonal, negotiation, and communication skills. - Strategic thinker with a hands-on, execution-driven mindset. - PG / MBA preferred. Graduates with exceptional track records are welcome. - Proficient in CRM tools and account management frameworks. - Open to travel as per business needs. Benefits: - Cell phone reimbursement - Food provided - Health insurance - Internet reimbursement - Leave encashment - Life insurance - Paid sick time - Paid time off - Provident Fund Schedule: - Fixed shift, Monday to Friday, Morning shift Additional Details: - Job Types: Full-time, Permanent - Joining bonus, Performance bonus, Quarterly bonus, Yearly bonus Application Question(s): - What is your current CTC - What percentage of your current role involves managing existing client accounts versus acquiring new clients - Have you ever been responsible for renewing contracts or expanding business with an existing account What was your success rate - Can you describe a time when you grew revenue from an existing client through upselling or cross-selling - Do you currently handle C-level or PoC relationships with existing clients How often do you interact with them Work Location: In person,