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Outpace Consulting Services logo

Sr Executive : Customer Service : Pune : 6 LPA : Apply Now

1 - 5 years

3 - 6 Lacs

Pune

Posted:1 week ago| Platform: Naukri logo

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Skills Required

iEnergizer Globiva Tech Mahindra Concentrix IGT Wipro Jindal Customer Service CNS Konexions Startek Continuum Cogent Infosys Sequential Quatrro Webhelp Airtel Artemis WNS Mattsenkumar Taskus Silaris Mynd Personiv IQOR Radical Minds 1point1 Knowlarity Conduent Teleperformance

Work Mode

Work from Office

Job Type

Full Time

Job Description

We Are Hiring For Leading IT MNC in Pune For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. Overview A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Skills a) Any Graduate b) Minimum 1 year International Customer Voice Support experience is required To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Pune ) Type : Job Code # 513 Roles and Responsibilities Minimum 1 year handle international customer calls, emails, and chats with a focus on providing excellent customer service. Resolve customer queries and concerns in a timely and professional manner. Work as part of a team to achieve daily targets and goals. Participate in training programs to improve communication skills and product knowledge. Maintain accurate records of all interactions with customers. Independent, flexible and open for new tasks, builds individual knowledge base based on experience from interactions with customers, shares knowledge with colleagues, willing to provide great customer service to the customers, spots and reports errors and customer feedback about needed improvements.

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Outpace Consulting Services
Outpace Consulting Services
www.outpaceconsulting.com

Consulting

Tech City

50-100 Employees

1425 Jobs

    Key People

  • John Doe

    CEO

  • Jane Smith

    COO

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