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1.0 - 3.0 years
2 - 3 Lacs
Chennai
Work from Office
Hi, We are hiring for Leading ITES Company for Customer Support Role . Please Apply through Naukri, We shall call back the relevant Profiles. Overview A Customer Support Specialist , also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Highlights: 1: Graduate Fresher/Experienced 2: Proficiency in Kannada / Malayalam / Telugu / Hindi Languages 3: 24x7 Shifts 4: Immediate Joiners Preferred Requirement • Any Graduates (Full Time) is Mandate • Must Read and Speak Kannada Language • Sal: 3 LPA • 20k in Hand • Good Communication • 6 Days Work • Rotational 1 day off • Day Shifts • Job Location - Chennai Required Candidate: > Candidate Should Have Descent Communication Skills > Candidate Should Have Basic Computer Knowledge > Candidate Should Have Inclination Towards Customer Service > Candidate Should Have Customer Centric Approach Perks and Benefits: PF : Cabs (As Per Company Policy and Process): Other Benefits
Posted 6 days ago
1.0 - 4.0 years
3 - 3 Lacs
Bangalore Rural, Chennai, Bengaluru
Work from Office
Hiring for Leading ITES Company In Bangalore/Chennai for Customer Support - Blended Process Interview Mode : Virtual Max Salary Chennai : 4.5 LPA Max Salary Bangalore : 3.6 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 6 days ago
1.0 - 3.0 years
2 - 3 Lacs
Chennai
Work from Office
Hi, We are hiring for Leading ITES Company for Customer Support Role . Please Apply through Naukri, We shall call back the relevant Profiles. Overview A Customer Support Specialist , also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Highlights: 1: Graduate Fresher/Experienced 2: Proficiency in Kannada / Malayalam / Telugu / Hindi Languages 3: 24x7 Shifts 4: Immediate Joiners Preferred Requirement • Any Graduates (Full Time) is Mandate • Must Read and Speak Kannada Language • Sal: 3 LPA • 20k in Hand • Good Communication • 6 Days Work • Rotational 1 day off • Day Shifts • Job Location - Chennai Required Candidate: > Candidate Should Have Descent Communication Skills > Candidate Should Have Basic Computer Knowledge > Candidate Should Have Inclination Towards Customer Service > Candidate Should Have Customer Centric Approach Perks and Benefits: PF : Cabs (As Per Company Policy and Process): Other Benefits
Posted 1 week ago
1.0 - 4.0 years
3 - 3 Lacs
Bangalore Rural, Chennai, Bengaluru
Work from Office
Hiring for Leading ITES Company In Bangalore/Chennai for Customer Support - Blended Process Interview Mode : Virtual Max Salary Chennai : 4.5 LPA Max Salary Bangalore : 3.6 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
1.0 - 3.0 years
2 - 3 Lacs
Chennai
Work from Office
Hi, We are hiring for Leading ITES Company for Customer Support Role . Please Apply through Naukri, We shall call back the relevant Profiles. Overview A Customer Support Specialist , also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Highlights: 1: Graduate Fresher/Experienced 2: Proficiency in Kannada / Malayalam / Telugu / Hindi Languages 3: 24x7 Shifts 4: Immediate Joiners Preferred Requirement • Any Graduates (Full Time) is Mandate • Must Read and Speak Kannada Language • Sal: 3 LPA • 20k in Hand • Good Communication • 6 Days Work • Rotational 1 day off • Day Shifts • Job Location - Chennai Required Candidate: > Candidate Should Have Descent Communication Skills > Candidate Should Have Basic Computer Knowledge > Candidate Should Have Inclination Towards Customer Service > Candidate Should Have Customer Centric Approach Perks and Benefits: PF : Cabs (As Per Company Policy and Process): Other Benefits
Posted 2 weeks ago
3.0 - 5.0 years
4 - 6 Lacs
Chennai
Work from Office
Hi, We are hiring for leading ITES Company for Associate/Sr Associate - Procure to Pay Profile . Overview The role requires experience in Accounts Payable, focusing on processing PO invoices, debit/credit memos, and validating data through Kofax. Key responsibilities include performing three-way match (GRIR), handling exceptions and mismatched invoices, following up on approvals, and supporting quality checks. The candidate will act as an SME and trainer for new joiners, manage client/vendor communications via email, chat, and calls, and coordinate issue resolution. Proficiency in ERP systems like Kofax, Lawson, Oracle, and Vendor Portals, along with strong MS Excel and communication skills, is essential. Experience in voice support and customer-centric inbound/outbound call handling is also required. Key Skills: a) Min 3 Years Exp in Accounts Payable b) Knowledge of P), Non PO Invoices c) Finance/Commerce Graduate Preferred To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Chennai ) Type : Job Code # 235 Job Description Minimum 3 yrs. experience in relevant Accounts Payable is mandatory Review and process the PO invoices/Debit Memo/Credit Memo/Validate Kofax data. Review GRIR / Perform three-way match. Handle Exceptions/ mismatch Invoices/Resolve issues. Follow up on exception Invoice Approvals for closure. Supporting transaction review/Quality check SME/ Train the new joiners Client (Vendor/Buyer) Handling via Email/Chats Document Creation (SOP) Coordinate with vendors and buyers in call (Inbound/Outbound) to resolve issues with the vendor payments/invoice status. Maintain professional communication to ensure timely resolution of concerns via email/call. Must work on Voice support applications. To have team coordination and create rapport with customers. Skills Required: Bachelor's Degree in Accounts Excellent communication / Basic understanding of Accounts Payable / Excellent skills in MS Office, especially MS Excel / Customer Centricity, Inbound/Outbound call handling (Account Payable). ERP: KOFAX, Vendor Portal, Lawson & Oracle, Macola.
Posted 3 weeks ago
1.0 - 4.0 years
3 - 5 Lacs
Bangalore Rural, Bengaluru
Work from Office
Hiring for Leading ITES Company In Bangalore for Customer Support - Blended Process Interview Mode : Virtual Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
1.0 - 4.0 years
3 - 5 Lacs
Bangalore Rural, Bengaluru
Work from Office
Hiring for Leading ITES Company In Bangalore for Customer Support - Blended Process Interview Mode : Virtual Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
0.0 - 5.0 years
5 - 5 Lacs
Pune, Bengaluru
Work from Office
Greeting from KVC CONSULTANTS LTD.!! We are looking for candidates interested to work in leading MNC for PUNE And BANGALORE Location. Job Title: Process Executive Location: Hinjewadi Phase 1 for Pune Location : Electronic City for Bangalore Job Type: Full-time Required Skills and Qualifications: Excellent verbal communication skills in English Should have knowledge in Customer Service . Any Graduates is eligible. Rotational Shift with rotational week off 5 days of working Salary:---- Rs.5 LPA For fresher Exp candidates -- Salary -- Rs 5.50 LPA Benefits: Both side cab facility How to Apply: Schedule your interview kindly call or drop your resume on the given numbers HR VANSHIKHA -- 9628373762 HR YAGVANSHI -- 9821182648 HR DIVYA - 9821182650 HR AREESHA - 9628373763 HR AAYSHA 9821182647 HR SIYA 7565006262
Posted 1 month ago
1.0 - 3.0 years
2 - 3 Lacs
Chennai
Work from Office
Hi, We are hiring for Leading ITES Company for Customer Support Role . Overview A Customer Support Specialist , also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Highlights: 1: Graduate with min 1 year experience in customer service 2: Proficiency in Kannada / Malayalam / Telugu / Hindi Languages 3: Day Shifts 4: 6 Days Working 5: Immediate Joiners Preferred To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Kannada ) Type : Job Code # 66 b) To Apply for above Job Role ( Malayalam ) Type : Job Code # 67 c) To Apply for above Job Role ( Telugu ) Type : Job Code # 68 d) To Apply for above Job Role ( Hindi ) Type : Job Code # 69 Requirement • Any Graduates (Full Time) is Mandate • Must Read and Speak Kannada Language • Sal: 3 LPA • 20k in Hand • Good Communication • 6 Days Work • Rotational 1 day off • Day Shifts • Job Location - Chennai Required Candidate: > Candidate Should Have Descent Communication Skills > Candidate Should Have Basic Computer Knowledge > Candidate Should Have Inclination Towards Customer Service > Candidate Should Have Customer Centric Approach Perks and Benefits: PF : Cabs (As Per Company Policy and Process): Other Benefits
Posted 1 month ago
1.0 - 5.0 years
6 - 9 Lacs
Noida
Work from Office
Hi, We are hiring for the Leading ITES Company for Pre Payroll (UK) Profile. Overview Pre-Payroll involves preparing and validating employee data and payroll inputs to ensure accurate and timely payroll processing. The role requires experience with HR systems, understanding data flows, and managing payroll-related processes such as leave administration, eligibility checks, and compliance with tax and labor regulations. Familiarity with US payroll, statutory requirements (e.g., National Insurance, tax laws, sick/maternity pay), and ERP tools is essential. Strong analytical skills, confidentiality, and attention to detail are key, along with ensuring adherence to SLAs and quality standards. Key Skills: a) Minimum 1 year of experience in HR & Payroll domain is must b) Knowledge of US Payroll c) Understanding of National Insurance and Tax legislation d) Any Graduate Job Description: Preferred Experience and Competencies required : Minimum 4 years of experience with minimum 1 year in HR & Payroll domain is must, prior experience in Global payroll management preferred. Initiate Process Controls, Quality plans and Risk Mitigation Initiatives. Managing processes and the metrics on a day to day basis. Understanding of HR systems including interfaces/ data flow in and out and issues that arise from that. Knowledge of US Payroll process and system, Employee eligibility requirements, understanding of payroll processing and associated tools. Knowledge of Employee Document Services, Policies and Tools. Knowledge of Leave Administration, data management tools, disability management system and pay practices. Extensive knowledge of leading ERP and Data Maintenance Practices. Knowledge of HR process administration. Ability to create/present HR training materials. Analytical Skills The primary task is to ensure all Payslips are generated accurately and on time. efficient and timely HR transactional services in line with agreed SLA's (including Payroll Schedules), Regulatory guidelines and Statutory / Legal requirements. Process-specific Responsibilities Experience of handling a wide range of diverse, sensitive and confidential activities within a customer facing environment. An understanding of National Insurance and Tax legislation. An understanding of Statutory Sickness and Maternity pay. An understanding of manual payroll calculations
Posted 1 month ago
1.0 - 5.0 years
3 - 6 Lacs
Pune
Work from Office
We Are Hiring For Leading IT MNC in Pune For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. Overview A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Skills a) Any Graduate b) Minimum 1 Year Voice Support experience in Telecom/ ISP Industry c) Telecom Networking Knowledge d) CCNA Certificate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Pune ) Type : Job Code # 246 Roles and Responsibilities Candidate must be fluent in reading, writing and speaking English. Ability to communicate effectively with End Customers, Field Technicians and Personnel from other parts of the business. Possess effective problem-solving skills and have the ability to deliver timely resolution. Candidate needs to be Customer centric and should be committed to improve Customer experience. Ability to work under pressure and handle difficult Customers. Strong listening skills, being able to listen effectively and understand customers issues. Should be open to working in Shifts, Weekends and also participate in voluntary Overtime if there is a Business need. Should be a Team Player and contribute to Teams success. Support our operations by ensuring timely and efficient inbound call management to remove customer effort and to improve customer advocacy and experience throughout the activation process Provide first call resolution to support the management of the customers complaint or escalation when required. Ensure vulnerable customer issues are identified and acted upon or escalated accordingly. Engage customers by utilizing effective questioning techniques to identify the problem Ensure all legal & regulatory obligations are adhered to Work collaboratively with various stakeholders to resolve customer complaints and track escalations
Posted 2 months ago
1.0 - 5.0 years
4 - 6 Lacs
Pune
Work from Office
We Are Hiring For Leading IT MNC in Pune For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. Overview A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Skills a) Any Graduate b) Minimum 1 year International Customer Voice Support experience is required To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Pune ) Type : Job Code # 513 Roles and Responsibilities Minimum 1 year handle international customer calls, emails, and chats with a focus on providing excellent customer service. Resolve customer queries and concerns in a timely and professional manner. Work as part of a team to achieve daily targets and goals. Participate in training programs to improve communication skills and product knowledge. Maintain accurate records of all interactions with customers. Independent, flexible and open for new tasks, builds individual knowledge base based on experience from interactions with customers, shares knowledge with colleagues, willing to provide great customer service to the customers, spots and reports errors and customer feedback about needed improvements.
Posted 2 months ago
1.0 - 5.0 years
4 - 6 Lacs
Pune
Work from Office
We Are Hiring For Leading IT MNC in Pune For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. Overview A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Skills a) Any Graduate b) Minimum 1 year International Customer Voice Support experience is required To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Pune ) Type : Job Code # 513 Roles and Responsibilities Minimum 1 year Handle international customer calls, emails, and chats with a focus on providing excellent customer service. Resolve customer queries and concerns in a timely and professional manner. Work as part of a team to achieve daily targets and goals. Participate in training programs to improve communication skills and product knowledge. Maintain accurate records of all interactions with customers. Independent, flexible and open for new tasks, builds individual knowledge base based on experience from interactions with customers, shares knowledge with colleagues, willing to provide great customer service to the customers, spots and reports errors and customer feedback about needed improvements.
Posted 2 months ago
1.0 - 5.0 years
3 - 6 Lacs
Pune
Work from Office
We Are Hiring For Leading IT MNC in Pune For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. Overview A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Skills a) Any Graduate b) Minimum 1 year International Customer Voice Support experience is required To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Pune ) Type : Job Code # 513 Roles and Responsibilities Minimum 1 year handle international customer calls, emails, and chats with a focus on providing excellent customer service. Resolve customer queries and concerns in a timely and professional manner. Work as part of a team to achieve daily targets and goals. Participate in training programs to improve communication skills and product knowledge. Maintain accurate records of all interactions with customers. Independent, flexible and open for new tasks, builds individual knowledge base based on experience from interactions with customers, shares knowledge with colleagues, willing to provide great customer service to the customers, spots and reports errors and customer feedback about needed improvements.
Posted 2 months ago
1.0 - 5.0 years
4 - 6 Lacs
Kolkata
Work from Office
We Are Hiring For Leading IT MNC in Kolkata For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. Overview A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Skills: a) Any Graduate b) Min 1 Year experience in international chat Process-Customer Support c) Excellent Verbal communication skills To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Kolkata ) Type : Job Code # 245 Job description: Any Graduate with a Minimum of 1 year of experience in Customer Service & Operations Management in ANZ Utilities is mandatory. Responsible for handling both outbound & in-bound calls from customers or authorized third parties regarding all process & contingency situations arising due to any issues Handle customer complaints during peak time and resolve the issues & advise the best resolution available Responsible for prompt and accurate responses to customer's needs and requests Ability to compare and evaluate possible customer service solutions, and decide which to recommend to customers to best meet their needs and circumstances. Input data and verify information as it pertains to related systems as and when required Properly document each customer interaction in the servicing systems as defined by the process Ensure successful customer support through the resolution of back-office tasks whenever not on calls Understanding of utilities and associated market participants The results of the analysis can be used to design targeted marketing campaigns, for example: 1. Sales Fulfilment : Retaining existing customers (antonym: customer attrition) & Gaining new customers 2. Information : Providing timely and regular information to customers Other examples of the applications of analyses include: 3. Evaluating and improving customer satisfaction 4. Risk assessment and management 5. Data collection and analysis are viewed as a continuing and iterative process. Ideally, business decisions are refined over time, based on feedback from earlier analyses and decisions. Identify factors important to clients Handle customer complaints Ensure customer-based quality parameters are measured and tracked Manage Vulnerable/Priority customer tasks/processes in the realm of the process Ensure privacy is for the customer-related information/assets Person Specification Knowledge/Experience: To be able to perform the following functions: Exceptional conversation skills Proficient in active listening skills Strong language skills; ability to articulate clearly and to be understood Demonstrated ability to adapt to diverse conversational styles Strong ownership skills Experience in managing ownership of issues and overall customer experience Demonstrate the ability to negotiate and properly handle objections with customers Ability to stay current on company policies, procedures Demonstrate ability to set proper expectations
Posted 2 months ago
0.0 - 3.0 years
2 - 3 Lacs
Chennai
Work from Office
We Are Hiring For Customer Support Role With Leading ITES Company. ( Immediate Joining) Job Location : Chennai Pls Apply Through Naukri, We Shall Call Back The Relevant Profiles Language: Proficient in English (Read + Write + Speak ) Roles and Responsibilities Provide exceptional customer service to clients through phone, email, or chat support. Handle international voice process calls with a focus on resolving customer queries efficiently. Work in a fast-paced environment with multiple priorities and deadlines. Collaborate with team members to achieve daily targets and goals. Maintain accurate records of all interactions with customers using CRM software. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Sr Associate Position in Chennai Search : Customer Support Chennai (Job Code # 60) b) For Associate Position in Chennai Search : Customer Support Chennai (Job Code # 59)
Posted 2 months ago
1.0 - 5.0 years
3 - 5 Lacs
Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon/Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : 7523848937 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts 4: Customer Support 5: 5 Days Working 6: Max 5.8 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred
Posted 2 months ago
- 3 years
2 - 3 Lacs
Chennai
Work from Office
We Are Hiring For Customer Support Role With Leading ITES Company. ( Immediate Joining) Job Location : Chennai Pls Apply Through Naukri, We Shall Call Back The Relevant Profiles Language: Proficient in English (Read + Write + Speak ) Roles and Responsibilities Provide exceptional customer service to clients through phone, email, or chat support. Handle international voice process calls with a focus on resolving customer queries efficiently. Work in a fast-paced environment with multiple priorities and deadlines. Collaborate with team members to achieve daily targets and goals. Maintain accurate records of all interactions with customers using CRM software. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Sr Associate Position in Chennai Search : Customer Support Chennai (Job Code # 60) b) For Associate Position in Chennai Search : Customer Support Chennai (Job Code # 59)
Posted 2 months ago
1 - 5 years
3 - 5 Lacs
Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon/Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : 78988 22545 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts 4: Customer Support 5: 5 Days Working 6: Max 5.8 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred
Posted 2 months ago
1 - 5 years
3 - 5 Lacs
Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon/Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : 78988 22545 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts 4: Customer Support 5: 5 Days Working 6: Max 5.8 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred
Posted 2 months ago
1 - 5 years
3 - 6 Lacs
Pune
Work from Office
We Are Hiring For Leading IT MNC in Pune For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. *******Min 1 Year International Voice/Customer Support Experience Mandatory******** Exp : 1-5 Years Language : Proficient in English (Read + Write + Speak ) Job description: Candidate must be fluent in reading, writing and speaking English. Ability to communicate effectively with End Customers, Field Technicians and Personnel from other parts of the business. Possess effective problem-solving skills and have the ability to deliver timely resolution. Candidate needs to be Customer centric and should be committed to improve Customer experience. Ability to work under pressure and handle difficult Customers. Strong listening skills, being able to listen effectively and understand customers issues. Should be open to working in Shifts, Weekends and also participate in voluntary Overtime if there is a Business need. Should be a Team Player and contribute to Teams success. Support our operations by ensuring timely and efficient inbound call management to remove customer effort and to improve customer advocacy and experience throughout the activation process Provide first call resolution to support the management of the customers complaint or escalation when required. Ensure vulnerable customer issues are identified and acted upon or escalated accordingly. Engage customers by utilizing effective questioning techniques to identify the problem Ensure all legal & regulatory obligations are adhered to Work collaboratively with various stakeholders to resolve customer complaints and track escalations To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Pune Search : Job Code # 246
Posted 2 months ago
1 - 5 years
3 - 6 Lacs
Pune
Work from Office
We Are Hiring For Leading IT MNC in Pune For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. *******Min 1 Year International Voice/Customer Support Experience Mandatory******** Exp : 1-5 Years Language : Proficient in English (Read + Write + Speak ) Job description: Candidate must be fluent in reading, writing and speaking English. Ability to communicate effectively with End Customers, Field Technicians and Personnel from other parts of the business. Possess effective problem-solving skills and have the ability to deliver timely resolution. Candidate needs to be Customer centric and should be committed to improve Customer experience. Ability to work under pressure and handle difficult Customers. Strong listening skills, being able to listen effectively and understand customers issues. Should be open to working in Shifts, Weekends and also participate in voluntary Overtime if there is a Business need. Should be a Team Player and contribute to Teams success. Support our operations by ensuring timely and efficient inbound call management to remove customer effort and to improve customer advocacy and experience throughout the activation process Provide first call resolution to support the management of the customers complaint or escalation when required. Ensure vulnerable customer issues are identified and acted upon or escalated accordingly. Engage customers by utilizing effective questioning techniques to identify the problem Ensure all legal & regulatory obligations are adhered to Work collaboratively with various stakeholders to resolve customer complaints and track escalations To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Pune Search : Voice Support Pune (Job Code # 246)
Posted 2 months ago
1 - 5 years
4 - 6 Lacs
Pune
Work from Office
We Are Hiring For Leading IT MNC in Pune For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. *******Min 1 Year International Voice/Customer Support Experience Mandatory******** Exp : 1-5 Years Language : Proficient in English (Read + Write + Speak ) Job description: Candidate must be fluent in reading, writing and speaking English. Ability to communicate effectively with End Customers, Field Technicians and Personnel from other parts of the business. Possess effective problem-solving skills and have the ability to deliver timely resolution. Candidate needs to be Customer centric and should be committed to improve Customer experience. Ability to work under pressure and handle difficult Customers. Strong listening skills, being able to listen effectively and understand customers issues. Should be open to working in Shifts, Weekends and also participate in voluntary Overtime if there is a Business need. Should be a Team Player and contribute to Teams success. Support our operations by ensuring timely and efficient inbound call management to remove customer effort and to improve customer advocacy and experience throughout the activation process Provide first call resolution to support the management of the customers complaint or escalation when required. Ensure vulnerable customer issues are identified and acted upon or escalated accordingly. Engage customers by utilizing effective questioning techniques to identify the problem Ensure all legal & regulatory obligations are adhered to Work collaboratively with various stakeholders to resolve customer complaints and track escalations To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Pune Search : Job Code # 246
Posted 2 months ago
1 - 5 years
4 - 6 Lacs
Pune
Work from Office
We Are Hiring For Leading IT MNC in Pune For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. *******Min 1 Year International Voice/Customer Support Experience Mandatory******** Exp : 1-5 Years Language : Proficient in English (Read + Write + Speak ) Job description: Candidate must be fluent in reading, writing and speaking English. Ability to communicate effectively with End Customers, Field Technicians and Personnel from other parts of the business. Possess effective problem-solving skills and have the ability to deliver timely resolution. Candidate needs to be Customer centric and should be committed to improve Customer experience. Ability to work under pressure and handle difficult Customers. Strong listening skills, being able to listen effectively and understand customers issues. Should be open to working in Shifts, Weekends and also participate in voluntary Overtime if there is a Business need. Should be a Team Player and contribute to Teams success. Support our operations by ensuring timely and efficient inbound call management to remove customer effort and to improve customer advocacy and experience throughout the activation process Provide first call resolution to support the management of the customers complaint or escalation when required. Ensure vulnerable customer issues are identified and acted upon or escalated accordingly. Engage customers by utilizing effective questioning techniques to identify the problem Ensure all legal & regulatory obligations are adhered to Work collaboratively with various stakeholders to resolve customer complaints and track escalations To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Pune Search : Job Code # 246
Posted 2 months ago
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