11 Artemis Jobs

We Are Hiring For Leading IT MNC in Pune For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. Overview A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Skills a) Any Graduate b) Minimum 1 year International Customer Voice Support experience is required To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Pune ) Type : Job Code # 513 Roles and Responsibilities Minimum 1 year handle international customer calls, emails, and chats with a focus on providing excellent customer service. Resolve customer queries and concerns in a timely and professional manner. Work as part of a team to achieve daily targets and goals. Participate in training programs to improve communication skills and product knowledge. Maintain accurate records of all interactions with customers. Independent, flexible and open for new tasks, builds individual knowledge base based on experience from interactions with customers, shares knowledge with colleagues, willing to provide great customer service to the customers, spots and reports errors and customer feedback about needed improvements.

We Are Hiring For Leading IT MNC in Pune For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. Overview A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Skills a) Any Graduate b) Minimum 1 year International Customer Voice Support experience is required To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Pune ) Type : Job Code # 513 Roles and Responsibilities Minimum 1 year Handle international customer calls, emails, and chats with a focus on providing excellent customer service. Resolve customer queries and concerns in a timely and professional manner. Work as part of a team to achieve daily targets and goals. Participate in training programs to improve communication skills and product knowledge. Maintain accurate records of all interactions with customers. Independent, flexible and open for new tasks, builds individual knowledge base based on experience from interactions with customers, shares knowledge with colleagues, willing to provide great customer service to the customers, spots and reports errors and customer feedback about needed improvements.

We Are Hiring For Leading IT MNC in Pune For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. Overview A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Skills a) Any Graduate b) Minimum 1 year International Customer Voice Support experience is required To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Pune ) Type : Job Code # 513 Roles and Responsibilities Minimum 1 year handle international customer calls, emails, and chats with a focus on providing excellent customer service. Resolve customer queries and concerns in a timely and professional manner. Work as part of a team to achieve daily targets and goals. Participate in training programs to improve communication skills and product knowledge. Maintain accurate records of all interactions with customers. Independent, flexible and open for new tasks, builds individual knowledge base based on experience from interactions with customers, shares knowledge with colleagues, willing to provide great customer service to the customers, spots and reports errors and customer feedback about needed improvements.

We Are Hiring For Leading IT MNC in Kolkata For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. Overview A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Skills: a) Any Graduate b) Min 1 Year experience in international chat Process-Customer Support c) Excellent Verbal communication skills To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Kolkata ) Type : Job Code # 245 Job description: Any Graduate with a Minimum of 1 year of experience in Customer Service & Operations Management in ANZ Utilities is mandatory. Responsible for handling both outbound & in-bound calls from customers or authorized third parties regarding all process & contingency situations arising due to any issues Handle customer complaints during peak time and resolve the issues & advise the best resolution available Responsible for prompt and accurate responses to customer's needs and requests Ability to compare and evaluate possible customer service solutions, and decide which to recommend to customers to best meet their needs and circumstances. Input data and verify information as it pertains to related systems as and when required Properly document each customer interaction in the servicing systems as defined by the process Ensure successful customer support through the resolution of back-office tasks whenever not on calls Understanding of utilities and associated market participants The results of the analysis can be used to design targeted marketing campaigns, for example: 1. Sales Fulfilment : Retaining existing customers (antonym: customer attrition) & Gaining new customers 2. Information : Providing timely and regular information to customers Other examples of the applications of analyses include: 3. Evaluating and improving customer satisfaction 4. Risk assessment and management 5. Data collection and analysis are viewed as a continuing and iterative process. Ideally, business decisions are refined over time, based on feedback from earlier analyses and decisions. Identify factors important to clients Handle customer complaints Ensure customer-based quality parameters are measured and tracked Manage Vulnerable/Priority customer tasks/processes in the realm of the process Ensure privacy is for the customer-related information/assets Person Specification Knowledge/Experience: To be able to perform the following functions: Exceptional conversation skills Proficient in active listening skills Strong language skills; ability to articulate clearly and to be understood Demonstrated ability to adapt to diverse conversational styles Strong ownership skills Experience in managing ownership of issues and overall customer experience Demonstrate the ability to negotiate and properly handle objections with customers Ability to stay current on company policies, procedures Demonstrate ability to set proper expectations

We Are Hiring For Leading IT MNC in Pune For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. *******Min 1 Year International Voice/Customer Support Experience Mandatory******** Exp : 1-5 Years Language : Proficient in English (Read + Write + Speak ) Job description: Candidate must be fluent in reading, writing and speaking English. Ability to communicate effectively with End Customers, Field Technicians and Personnel from other parts of the business. Possess effective problem-solving skills and have the ability to deliver timely resolution. Candidate needs to be Customer centric and should be committed to improve Customer experience. Ability to work under pressure and handle difficult Customers. Strong listening skills, being able to listen effectively and understand customers issues. Should be open to working in Shifts, Weekends and also participate in voluntary Overtime if there is a Business need. Should be a Team Player and contribute to Teams success. Support our operations by ensuring timely and efficient inbound call management to remove customer effort and to improve customer advocacy and experience throughout the activation process Provide first call resolution to support the management of the customers complaint or escalation when required. Ensure vulnerable customer issues are identified and acted upon or escalated accordingly. Engage customers by utilizing effective questioning techniques to identify the problem Ensure all legal & regulatory obligations are adhered to Work collaboratively with various stakeholders to resolve customer complaints and track escalations To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Pune Search : Job Code # 246

We Are Hiring For Leading IT MNC in Pune For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. *******Min 1 Year International Voice/Customer Support Experience Mandatory******** Exp : 1-5 Years Language : Proficient in English (Read + Write + Speak ) Job description: Candidate must be fluent in reading, writing and speaking English. Ability to communicate effectively with End Customers, Field Technicians and Personnel from other parts of the business. Possess effective problem-solving skills and have the ability to deliver timely resolution. Candidate needs to be Customer centric and should be committed to improve Customer experience. Ability to work under pressure and handle difficult Customers. Strong listening skills, being able to listen effectively and understand customers issues. Should be open to working in Shifts, Weekends and also participate in voluntary Overtime if there is a Business need. Should be a Team Player and contribute to Teams success. Support our operations by ensuring timely and efficient inbound call management to remove customer effort and to improve customer advocacy and experience throughout the activation process Provide first call resolution to support the management of the customers complaint or escalation when required. Ensure vulnerable customer issues are identified and acted upon or escalated accordingly. Engage customers by utilizing effective questioning techniques to identify the problem Ensure all legal & regulatory obligations are adhered to Work collaboratively with various stakeholders to resolve customer complaints and track escalations To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Pune Search : Job Code # 246

We Are Hiring For Leading IT MNC in Pune For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. *******Min 1 Year International Voice/Customer Support Experience Mandatory******** Exp : 1-5 Years Language : Proficient in English (Read + Write + Speak ) Job description: Candidate must be fluent in reading, writing and speaking English. Ability to communicate effectively with End Customers, Field Technicians and Personnel from other parts of the business. Possess effective problem-solving skills and have the ability to deliver timely resolution. Candidate needs to be Customer centric and should be committed to improve Customer experience. Ability to work under pressure and handle difficult Customers. Strong listening skills, being able to listen effectively and understand customers issues. Should be open to working in Shifts, Weekends and also participate in voluntary Overtime if there is a Business need. Should be a Team Player and contribute to Teams success. Support our operations by ensuring timely and efficient inbound call management to remove customer effort and to improve customer advocacy and experience throughout the activation process Provide first call resolution to support the management of the customers complaint or escalation when required. Ensure vulnerable customer issues are identified and acted upon or escalated accordingly. Engage customers by utilizing effective questioning techniques to identify the problem Ensure all legal & regulatory obligations are adhered to Work collaboratively with various stakeholders to resolve customer complaints and track escalations To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Pune Search : Job Code # 246

We are seeking an experienced Full-Stack Java Developer with expertise in developing telecommunication-grade software. The ideal candidate will have a strong background in Java development, and experience with modern backend and frontend technologies, message queuing systems, database management, containerization, and cloud orchestration tools. A solid understanding of networking basics and the ability to design, implement, and maintain REST and SOAP services is required. Key Responsibilities: Design and Development: Architect, design, and develop telecommunication-grade application components/modules using Java. Implement and maintain RESTful and SOAP web services for integration with other systems. Work on both the front-end and back-end to build efficient and scalable solutions. Front-end Development: Good command on front-end development using any of the modern client-side rendering frameworks like Angular or React.js or Vue.js or Bootstrap etc. Good command on establishing loosely coupled interface (strictly using REST only) between front-end and back-end. Familiarity with designing front-end-back-end interface in such a way that the interface is reusable for development of mobile applications, or the front-end technology can be easily replaced. Middleware Integration: Develop and manage middleware solutions. Good command on using WildFly. Implement messaging solutions using Artemis Message Queue for asynchronous communication. Database Management: Design, develop, and maintain database schemas for PostgreSQL or MySQL. Hand-on experience of ensuring data integrity, optimize database performance and data model normalization. Familiarity with database performance optimization using indexing, partitioning is required. Containerization and Orchestration: Develop and manage containerized applications using Docker. Deploy, manage, and scale applications using Kubernetes. Telecommunication Systems: Develop applications that meet telecommunication-grade reliability, performance, and scalability standards. Work closely with network engineers to integrate software with telecommunication hardware and services. Networking: Utilize basic networking concepts in the development and deployment of applications. Collaborate with the networking team to ensure proper communication between services. Basic understanding of IPv4 and IPv6 networking concepts is required. Basic network level fault-finding capabilities and knowledge of basic networking connectivity testing tools is essential. Testing and Maintenance: Write unit and integration tests to ensure the robustness of applications. Perform troubleshooting, debugging, and performance tuning of existing systems. Collaboration: Collaborate with cross-functional teams to define, design, and ship new features. Participate in code reviews and provide feedback to other developers. Communicate technical concepts to non-technical stakeholders when required. Required Skills: Java: Strong expertise in OpenJDK Java (JDK 8+), with experience in building enterprise-level applications. WildFly: Hands-on experience with WildFly application server for hosting Javabased applications. Artemis Message Queue: Knowledge of Artemis or similar messaging technologies for asynchronous communication. REST & SOAP: Proficiency in designing and consuming RESTful and SOAP web services. Must be hands on with Swagger and open-api definitions. Databases: Proficient in PostgreSQL or MySQL for database design, development, and optimization. Kubernetes & Docker: Strong experience with Kubernetes and Docker for containerization and orchestration. Networking Basics: Understanding of basic networking concepts, such as TCP/IP, DNS, firewalls, and load balancers. Version Control: Good command on Git (CLI) for version control and collaboration. Agile Development: Experience working in Agile environments with tools like JIRA or Trello. Linux: Good knowledge of using Linux system (using bash shell) is required. Ability to be able to write simple bash scripts is a must. Preferred Qualifications: Telecommunication Experience: Prior experience developing software for telecommunication systems. Cloud Platforms: Familiarity with cloud infrastructure (AWS, GCP, or Azure) and their container orchestration services. CI/CD Pipelines: Experience with CI/CD tools like Jenkins, GitLab CI, or CircleCI for automated testing and deployment. Security: Understanding of security best practices in software development, especially in telecommunication-grade systems. Soft Skills: Strong problem-solving skills with the ability to debug complex issues in real-time. Excellent communication skills to effectively collaborate with internal teams and stakeholders. Ability to work independently and manage multiple projects simultaneously. Attention to detail and commitment to delivering high-quality software.

Role overview We are looking for a highly skilled and motivated Architect to design and implement a modern cloud-based platform for insurance agents. The successful candidate will be responsible for leading the architectural development of our Platform for Insurance Agents (PruForce), which aims to streamline agent interactions, improve customer service, and enhance business performance. Key Responsibilities: Design and develop a scalable, secure, and highly available cloud-based architecture for PruForce, leveraging modern technologies such as Kubernetes, Docker, and containerisation. Collaborate with cross-functional teams to design and implement APIs using Kotlin/Java Spring Boot, ensuring they are robust, scalable, and aligned with industry standards (e.g., OpenAPI, JsonSchema). Create API schemas using OpenAPI and JsonSchema to ensure consistency and reusability of APIs across the platform. Have a deep understanding of relational and non-relational databases, including data modeling, schema design, and query optimisation. Design and implement an event-driven architecture that utilises asynchronous publish-subscribe messaging technologies such as Google PubSub, RabbitMQ, Artemis, or Kafka to enable real-time integration with various systems. Formulate and document a broad range of solution architectures to meet our Enterprise architecture requirements, including integrations with Salesforce (Financial Services Cloud), Core Systems, and Data Platform (UDP). Collaborate with the development team to ensure that the platform is properly tested, validated, and deployed in a cloud environment. Develop and maintain technical roadmaps, architecture designs, and standards for the PruForce platform. Key Requirements: 8+ years of experience as an architect or senior developer with expertise in modern cloud architectures, API development, and data modeling. Strong understanding of Kotlin/Java Spring Boot and its ecosystem. Experience with OpenAPI and JsonSchema for API schema design and documentation. Familiarity with relational and non-relational databases, including data modeling, schema design, and query optimisation. Knowledge of asynchronous publish-subscribe messaging technologies such as Google PubSub, RabbitMQ, Artemis, or Kafka. Excellent communication, collaboration, and problem-solving skills. Preferred: Experience working in an agile environment with Scrum or Kanban methodologies. Experience documenting architecture using the C4 model. Familiarity with DevOps practices, including continuous integration and delivery (CI/CD) pipelines. Knowledge of cloud-based storage solutions such as AWS S3, Azure Blob Storage, or Google Cloud Storage. Understanding of the Insurance domain and its specific requirements.

Role overview We are looking for a highly skilled and motivated Architect to design and implement a modern cloud-based platform for insurance agents. The successful candidate will be responsible for leading the architectural development of our Platform for Insurance Agents (PruForce), which aims to streamline agent interactions, improve customer service, and enhance business performance. Key Responsibilities: Design and develop a scalable, secure, and highly available cloud-based architecture for PruForce, leveraging modern technologies such as Kubernetes, Docker, and containerisation. Collaborate with cross-functional teams to design and implement APIs using Kotlin/Java Spring Boot, ensuring they are robust, scalable, and aligned with industry standards (e.g., OpenAPI, JsonSchema). Create API schemas using OpenAPI and JsonSchema to ensure consistency and reusability of APIs across the platform. Have a deep understanding of relational and non-relational databases, including data modeling, schema design, and query optimisation. Design and implement an event-driven architecture that utilises asynchronous publish-subscribe messaging technologies such as Google PubSub, RabbitMQ, Artemis, or Kafka to enable real-time integration with various systems. Formulate and document a broad range of solution architectures to meet our Enterprise architecture requirements, including integrations with Salesforce (Financial Services Cloud), Core Systems, and Data Platform (UDP). Collaborate with the development team to ensure that the platform is properly tested, validated, and deployed in a cloud environment. Develop and maintain technical roadmaps, architecture designs, and standards for the PruForce platform. Key Requirements: 8+ years of experience as an architect or senior developer with expertise in modern cloud architectures, API development, and data modeling. Strong understanding of Kotlin/Java Spring Boot and its ecosystem. Experience with OpenAPI and JsonSchema for API schema design and documentation. Familiarity with relational and non-relational databases, including data modeling, schema design, and query optimisation. Knowledge of asynchronous publish-subscribe messaging technologies such as Google PubSub, RabbitMQ, Artemis, or Kafka. Excellent communication, collaboration, and problem-solving skills. Preferred: Experience working in an agile environment with Scrum or Kanban methodologies. Experience documenting architecture using the C4 model. Familiarity with DevOps practices, including continuous integration and delivery (CI/CD) pipelines. Knowledge of cloud-based storage solutions such as AWS S3, Azure Blob Storage, or Google Cloud Storage. Understanding of the Insurance domain and its specific requirements.

Role overview We are looking for a highly skilled and motivated Architect to design and implement a modern cloud-based platform for insurance agents. The successful candidate will be responsible for leading the architectural development of our Platform for Insurance Agents (PruForce), which aims to streamline agent interactions, improve customer service, and enhance business performance. Key Responsibilities: Design and develop a scalable, secure, and highly available cloud-based architecture for PruForce, leveraging modern technologies such as Kubernetes, Docker, and containerisation. Collaborate with cross-functional teams to design and implement APIs using Kotlin/Java Spring Boot, ensuring they are robust, scalable, and aligned with industry standards (e.g., OpenAPI, JsonSchema). Create API schemas using OpenAPI and JsonSchema to ensure consistency and reusability of APIs across the platform. Have a deep understanding of relational and non-relational databases, including data modeling, schema design, and query optimisation. Design and implement an event-driven architecture that utilises asynchronous publish-subscribe messaging technologies such as Google PubSub, RabbitMQ, Artemis, or Kafka to enable real-time integration with various systems. Formulate and document a broad range of solution architectures to meet our Enterprise architecture requirements, including integrations with Salesforce (Financial Services Cloud), Core Systems, and Data Platform (UDP). Collaborate with the development team to ensure that the platform is properly tested, validated, and deployed in a cloud environment. Develop and maintain technical roadmaps, architecture designs, and standards for the PruForce platform. Key Requirements: 8+ years of experience as an architect or senior developer with expertise in modern cloud architectures, API development, and data modeling. Strong understanding of Kotlin/Java Spring Boot and its ecosystem. Experience with OpenAPI and JsonSchema for API schema design and documentation. Familiarity with relational and non-relational databases, including data modeling, schema design, and query optimisation. Knowledge of asynchronous publish-subscribe messaging technologies such as Google PubSub, RabbitMQ, Artemis, or Kafka. Excellent communication, collaboration, and problem-solving skills. Preferred: Experience working in an agile environment with Scrum or Kanban methodologies. Experience documenting architecture using the C4 model. Familiarity with DevOps practices, including continuous integration and delivery (CI/CD) pipelines. Knowledge of cloud-based storage solutions such as AWS S3, Azure Blob Storage, or Google Cloud Storage. Understanding of the Insurance domain and its specific requirements.