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Providence India
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Sr. Engineering Program Manager

Sr. Engineering Program Manager

Providence India

6 - 10 years

0 Lacs

hyderabad telangana

Posted:2 weeks ago| Platform: Shine logo

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Skills Required

cmdb event management itsm spm service request management apm agile stakeholder management risk management change management itom discovery service mapping csdm mobile app waterfall methodologies servicenow configuration integration with thirdparty systems analyzing enhancing itbusiness processes leading crossfunctional teams managing vendors presenting reports business cases servicenow reporting tools

Work Mode

On-site

Job Type

Full Time

Job Description

As a ServiceNow Lead Developer at Providence Information Service, you will play a crucial role in transforming requirements into viable solutions by collaborating with the ServiceNow business analyst and development team. With 6-8 years of experience in ServiceNow product suites, you will be responsible for various aspects such as Service Operations Workspace, Employee Center Pro, ITSM, Service Request fulfillments, Mobile Solutions, and Service Portfolio Management (SPM). Your responsibilities will include leading end-to-end project delivery, managing projects using Agile and Waterfall methodologies, engaging stakeholders, mitigating risks, driving organizational change, and integrating ServiceNow with third-party systems. You will leverage your expertise in ITOM, ITSM, SPM, Service Request Management, Mobile App, and APM to ensure successful ServiceNow implementations. To excel in this role, you should have strong stakeholder management skills, the ability to align business and IT stakeholders, and experience in presenting reports and business cases to executives. Additionally, certifications such as ServiceNow Certified System Administrator, Implementation Specialist, PMP, or ITIL are preferred. Join us at Providence Information Service and be part of a dynamic team that is digitally enabling our vision of Health for a better world.,

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Sr. Engineering Program Manager