15 Csdm Jobs

Greetings from ZCLUS INDIA LIMITED. We are looking for long term role with our CMMI Level V Client for all "ServiceNow" Roles Send your CV to "madan@zclus.com" Need only ServiceNow DEVELOPERS!! No Support / Admin Requirement for this Project Required Candidate profile 1 - 2 Implementations / Integration Exp in Any Module. ITSM / CMDB / HRSD / ITOM Intergration / CSDM / Service Mapping Developer / Lead 1st Round Virtual 2nd Round F2F in Nearest Client Office.

ServiceNow Developer (Remote – India) | 6-Month Contract | 6:30 PM-3:30 AM IST | Must have hands-on experience in CMDB, CSDM, Discovery, Integrations | Strong skills in CI data audits, governance, and workflow configs.

Position Responsibilities : Deltek is seeking a skilled and experienced ServiceNow Developer to support and enhance our Business Applications team within the Information Technology department. This role involves providing operational and end-user support for ServiceNow products , featuring fully integrated ITSM, ITOM, and HAM solutions. The ideal candidate will be responsible for ServiceNow administration, configuration, development, and support in an agile environment, creating new automations and enhancing existing workflows to meet evolving business needs. This position requires close collaboration with IT team members and stakeholders to design, develop, and implement innovative solutions that drive efficiency and add value across the enterprise. This role offers the opportunity to work both independently and alongside cross-functional teams , contributing to mission-critical systems that enhance the experience of Deltek end-users . If you thrive in a dynamic environment and enjoy leveraging ServiceNow to optimize business processes. **Qualifications:** **Education:** Bachelor's degree in technology or equivalent experience required. **IT Experience:** 6-8+ years in an IT environment, with extensive experience in **IT Service Management (ITSM)** and a deep understanding of **ITIL** frameworks. **ServiceNow Expertise:** 5-7+ years of **technical experience** in ServiceNow, including **administration, configuration, customization, development, enhancements, troubleshooting, end-user support, platform updates, and maintenance**. **Customization & Development:** 5-7+ years of **proficiency in customizing ServiceNow**, including: - Form customizations - Business rules - Workflows - Client scripts & script includes - UI policies/actions - Security rules - Other core ServiceNow constructs **ServiceNow Core Modules Mastery:** Proven expertise in **ITSM** (Incident, Problem, Change, Knowledge, Request) and **ITAM** (CMDB, HAM). **Data & Integrations:** Strong understanding of **CSDM and CMDB** , including the ability to integrate and import data using **ITOM discovery tools** such as **SCCM, JAMF, and Qualys**. **Development & Best Practices:** Advanced knowledge of **best practices** in development, testing, and production environments. **Project Life Cycle:** Experience in **full project life cycle development** for systems and applications. Technical Knowledge & Skills Certifications: ServiceNow CSA certification ( essential ) ServiceNow Administration: Review release/patch notes and perform impact assessments Clone management and upgrade scheduling Skipped record reviews, regression testing, and UAT execution CSDM & CMDB Expertise: Strong understanding of Common Service Data Model (CSDM) and Configuration Management Database (CMDB) Experience integrating and importing data using asset discovery tools such as SCCM, JAMF, and Qualys Software Development & Methodologies: Expertise in SDLC and/or Agile development methodology to conceptualize and deliver software ( essential ) Work Timings: 2:00 PM - 11:00 PM IST

Key Responsibilities Technical Lead in implementing ServiceNow HAM Pro and SAM Pro modules along with CMDB, Discovery, Integrations, Model Management, lifecycle processes, normalization, workspace enablement, etc. Leading a team of other ServiceNow developers/administrators, guiding and mentoring junior team members, and developing solutions across the full suite of ServiceNow offerings: IT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro), IT Operations Management (ITOM Pro & CMDB), Planning, and implementing solutions for new features, capabilities, and system integrations with ServiceNow to address key user and/or system requirements. Following leading/best practices for configuring, enhancing, and maintaining ServiceNow platform implementations across multiple ServiceNow modules including IT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro), IT Operations Management (ITOM Pro & CMDB), Developing solutions across the ServiceNow platform to utilize automation and integration capabilities of ServiceNow, focused on leveraging business services using out of the box capabilities. Participate or Lead weekly meetings with clients to discuss their needs and ensure current work assigned to team is progressing Present, educate and persuade clients on best practices as it pertains to their ServiceNow environment Coordinate with Subject Matter Experts for requests from clients when needed Develop and execute ServiceNow roadmaps as defined and approved by the platform owner. Document development, configuration and technical details & prepare training material Required Experience / Skills ServiceNow CIS-HAM Certification ServiceNow CIS-SAM Certification ServiceNow CSA Certification ServiceNow CMDB MicroCerts Java Script - 4+ Years Additional Preferred Skills Use of ServiceNow HAM Pro and/or SAM Pro in day to day roles Additional ServiceNow Certifications Flow designer Business rules Script includes GlideRecord and how to build efficient queries Client scripting vs Server side AJAX GlideRecord and how to build efficient queries Previous experience with MS SCCM/Intune Previous experience with JAMF Previous experience with Tanium ITIL V3 or V4 Foundations Certification Strong understanding of ITSM Strong Understanding of Hardware Asset Management processes Strong Understanding of Software Asset Management Processes Strong Understanding of Procurement processes and how they create/update assets Previous experience with ServiceNow CMDB Previous experience with ServiceNow CSDM IAITAM CAMP, CHAMP, or CSAM certification Agile Scrum and/or Kanban experience

Job Description : Discovery and Event Management: Implement and manage ServiceNow Discovery to identify and maintain Configuration Items (CIs). Investigate issues with ServiceNow discovery and working on resolving them Add new attributes to CI classes based on requirements Configure and optimize ServiceNow Event Management, including integrations with third-party monitoring tools. Diagnose and resolve complex discovery and event management issues. CMDB Management and Enhancement: Manage and enhance the Configuration Management Database (CMDB), ensuring alignment with the Common Service Data Model (CSDM). Configure and maintain reports/dashboards (including CMDB health metrics & preferences configuration) Monitor data populated on CMDB health dashboard and CMDB & CSDM data foundations dashboard. Taking actions like working on deduplication tasks, stale tasks etc. to improve the data quality. Configure policies on CMDB data manager Implement advanced CMDB features, including Agent Client Collector (ACC) and service mapping for application and infrastructure components. Integration and Customization: Build and optimize integrations with external systems using REST, SOAP, and APIs for tools like AD, MID Servers, and cloud environments. Develop custom discovery patterns, workflows, and solutions tailored to specific business needs. Mandatory Qualifications: ServiceNow ITOM Expertise: Proven experience in implementing and managing ServiceNow Discovery and Event Management solutions. CMDB Knowledge: Strong understanding of the CMDB lifecycle, including discovery, service mapping, and CI data integrity. Integrations: Hands-on experience with REST, SOAP, and API integrations for systems like AD, MID Servers, and credential stores. Technical Skills: Proficiency in JavaScript and the ability to develop custom patterns and workflows. Cloud Infrastructure: Experience with cloud-native infrastructure and cloud discovery tools. CSDM Framework: Strong knowledge of the Common Service Data Model (CSDM). Overall minimum 5 years of experience

Role : Senior ServiceNow Developer Location: Hyderabad//Bangalore -Hybrid Job Description: Seeking a Lead Software Engineer in the ServiceNow Technology space who will design and develop ServiceNow solutions related to Workplace Service Delivery (WSD) for the Corporate Properties Group (CPG). Key responsibilities will include design, developing forms, loading data, developing UI policies and business rules. This will be a fingers to keyboard’ role requiring technical skills. Development will follow the Agile methodology. Required Qualifications: Minimum 12+ years of application development and implementation experience, out of which 10 + years of experience designing software solutions using software architecture design principles 5 + years of ServiceNow experience in building, implementing, and maintaining platform technologies, workflows, and integrations - ServiceNow Workplace Service Delivery experience will be a huge plus. Experience in technically leading ServiceNow development and implementations 2+ years of JavaScript development experience 2+ years of RESTful or SOAP web services 3+ years of Agile experience 2+ years of Java, C++, C#, C, or .NET 2+ years of SQL 5+ years SDLC experience 2+ years of Integration design experience Experience on working with different OS Knowledge of Scripting (JavaScript, Unix, Python etc.) Understanding on the Data model concepts Knowledge of XML and structural programming concepts Knowledge of ITIL processes Advanced problem-solving ability Change Management, Asset Management and Configuration Management Excellent verbal, written, and interpersonal communication skills Ability to interact effectively and confidently with senior management Experience supporting and technically directing teams, as required

Job Description : Discovery and Event Management: Implement and manage ServiceNow Discovery to identify and maintain Configuration Items (CIs). Investigate issues with ServiceNow discovery and working on resolving them Add new attributes to CI classes based on requirements Configure and optimize ServiceNow Event Management, including integrations with third-party monitoring tools. Diagnose and resolve complex discovery and event management issues. CMDB Management and Enhancement: Manage and enhance the Configuration Management Database (CMDB), ensuring alignment with the Common Service Data Model (CSDM). Configure and maintain reports/dashboards (including CMDB health metrics & preferences configuration) Monitor data populated on CMDB health dashboard and CMDB & CSDM data foundations dashboard. Taking actions like working on deduplication tasks, stale tasks etc. to improve the data quality. Configure policies on CMDB data manager Implement advanced CMDB features, including Agent Client Collector (ACC) and service mapping for application and infrastructure components. Integration and Customization: Build and optimize integrations with external systems using REST, SOAP, and APIs for tools like AD, MID Servers, and cloud environments. Develop custom discovery patterns, workflows, and solutions tailored to specific business needs. Mandatory Qualifications: ServiceNow ITOM Expertise: Proven experience in implementing and managing ServiceNow Discovery and Event Management solutions. CMDB Knowledge: Strong understanding of the CMDB lifecycle, including discovery, service mapping, and CI data integrity. Integrations: Hands-on experience with REST, SOAP, and API integrations for systems like AD, MID Servers, and credential stores. Technical Skills: Proficiency in JavaScript and the ability to develop custom patterns and workflows. Cloud Infrastructure: Experience with cloud-native infrastructure and cloud discovery tools. CSDM Framework: Strong knowledge of the Common Service Data Model (CSDM). Overall minimum 5 years of experience

Role & responsibilities Description: We are looking for Service now ITOM developer With below Skills. Required Skills: - Minimum of 7+ years of hands-on experience with ServiceNow development and administration. - Proficient in creating and managing ServiceNow workflows, business rules, UI actions, client scripts, and notifications. - Experience with ServiceNow modules such as Incident Management, Change Management, Problem Management, Service Catalogue, and Knowledge Management. - ServiceNow ITOM - CMDB, Event management to allow ServiceNow to receive, correlate, and manage alerts or events from monitoring tools like Grafana, Solve, ControlM, OEM. - Orchestration to automate workflows. - Knowledge of scripting languages like JavaScript, HTML, and CSS. - Proficiency in integrating ServiceNow with other monitoring, incident management, and IT operations tools using REST APIs, SOAP APIs, webhooks, and other methods to pull data from external systems into ServiceNow. - Experience integrating third-party monitoring tools like Grafana, Prometheus, Splunk, etc., with ServiceNows Event Management to automate incident creation. - Strong experience in configuring and maintaining ServiceNow integrations with other platforms. - Strong troubleshooting and problem-solving skills. - Excellent verbal and written communication skills. Preferred Skills: - ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD). - Experience with ServiceNow integration and REST API. - Knowledge of Agile methodologies. - Knowledge of advanced reporting capabilities in ServiceNow.

Seeking a CMDB expert to enhance governance, monitoring, and usability. Responsibilities include CSDM deployment, data quality dashboard, and adoption support. Expertise in CMDB, CSDM, and ITSM required.

ITSM, Custom App, Service Portal, Scripting APM + Custom Application BCM / CSM GRC/IRM SPM,ITBM MCO + ITSM + CSM

Servicenow Developer with different modules Service now CSDM ITSM + CMDB ITSM + Custom Apps ITOM + CMDB ServiceNow SecOps with Flow Designer, Integration and Scripting experience

ServiceNow Consultant (ITSM, ITOM, GRC, CSDM/CMDB, Legal/SPM) - Job Description We are seeking a versatile and experienced ServiceNow Consultant with expertise in one or more of the following modules: IT Service Management (ITSM) , IT Operations Management (ITOM) , Governance, Risk, and Compliance (GRC) , Common Service Data Model/Configuration Management Database (CSDM/CMDB) , and Legal Service Delivery/Service Portfolio Management (Legal/SPM) . The ideal candidate will have a strong background in ServiceNow implementation, configuration, and integration, with a focus on delivering tailored solutions to meet business needs. Experience: 2-13 years (Analyst-Consultant-Sr Consultant-Manager) Compensation: 4-29 LPA Key Responsibilities: Module Implementation & Configuration: Lead the implementation, configuration, and customization of ServiceNow modules (ITSM, ITOM, GRC, CSDM/CMDB, Legal/SPM) based on client requirements. Design and deploy workflows, processes, and integrations to support IT service management , IT operations , governance, risk, compliance , security operations , legal operations , and service portfolio management . Stakeholder Collaboration: Collaborate with business stakeholders, IT teams, and process owners to gather requirements, define data models, and ensure alignment with organizational goals. Work closely with cross-functional teams to design and implement solutions that enhance operational efficiency and compliance. Integration & Automation: Integrate ServiceNow modules with other enterprise systems (e.g., discovery tools, monitoring systems, third-party applications) to enable seamless data flow and process automation. Implement ServiceNow Discovery tools to identify and map Configuration Items (CIs) and their relationships, ensuring accurate representation of the IT ecosystem. Data Governance & Quality: Establish and enforce data governance policies to ensure data accuracy, consistency, and completeness across the CMDB and other ServiceNow modules. Implement processes for ongoing data maintenance, reconciliation, and compliance with regulatory requirements. Training & Adoption: Provide training, documentation, and support to end-users and stakeholders to ensure effective adoption of implemented solutions. Drive the adoption of CSDM framework and other ServiceNow best practices across the organization. Performance Optimization: Monitor and optimize the performance of ServiceNow modules, ensuring scalability to meet organizational growth and evolving business needs. Identify opportunities for process improvement, automation, and enhanced functionality within the ServiceNow platform. Compliance & Reporting: Ensure that implemented solutions support compliance requirements and provide accurate reporting for audits, service impact analysis, and decision-making processes. Develop and enforce GRC policies to align with regulatory requirements and organizational goals. Continuous Improvement: Stay updated on ServiceNow's latest features, best practices, and industry trends to drive continuous improvement. Identify opportunities for automation, process enhancement, and cost optimization to improve organizational resilience and efficiency. Qualifications: Experience: Minimum of 2-13 years of experience in ServiceNow implementation, with at least 2-3 years of hands-on experience in one or more of the following modules: ITSM, ITOM, GRC, CSDM/CMDB, Legal/SPM . Certifications: Must have relevant ServiceNow certifications (e.g., Discovery, Service Mapping, ITSM, GRC, CSDM, or Legal/SPM ). Technical Skills: Strong understanding of ServiceNow Discovery, Service Mapping, Event Management, Service Graph Connectors, and integrations . Soft Skills: Excellent communication, collaboration, and problem-solving skills. Ability to work under close guidance and within standard procedures. Preferred Skills: Exposure to Event Management , Service Graph Connectors , and ITOM/ITSM integrations . Experience with IT Business Management (ITBM) , Project Portfolio Management (PPM) , and Enterprise Legal Management (ELM) . Knowledge of Integrated Risk Management (IRM) , Security Operations (SecOps) , and Vulnerability Management .

Immediate Opening!! Skills: SreviceNow, ITSM, Portal, Integration Hub,CMDB,CSDM Exp: 10 years Location: PAN India Notice Period: Immediate-30 days Mode: Contract

Immediate Opening!! Skills: SreviceNow, ITSM, Portal, Integration Hub,CMDB,CSDM Exp: 10 years Location: PAN India Notice Period: Immediate-30 days Mode: Contract

Job Description: The person should be experienced in designing, Implementing, solution various ServiceNow related applications and modules. Must possess technical knowledge and hands on experience in any 1 or 2 of these ITAM, ITOM, CMDB, HRSD, ITBM along with ITSM Experience in Implementing ServiceNow discovery solution. Experience in implementing ServiceNow Event Management Solution. Experience in integrating ServiceNow CMDB with different discovery tools. Experience in implementing Service Mapping solution. Experience with REST, SOAP, and JavaScript Good exposure to Configuration Management Lifecycle Good Team leader. Ability to perform under work pressure. Willingness to learn new skills. Translate requirements/stories and mock-ups into fully functional features by working closely with the implementation project team. Work in a Scrum-based, Agile development process that is light on documentation and meetings and heavy on coding. Strong documentation and communication skills Customer Facing Experience Hands-on experience in customizing or creating custom discovery patterns. Experience in Integrating ServiceNow Event Management with different third-party monitoring tools. Good exposure to CSDM. Good experience in troubleshooting discovery issues. Experience in integrating ServiceNow discovery with third party credential stores (i.e. CyberArk etc) Exposure on Linux/Windows server admin, Cloud and Cloud Native Infrastructure is plus. Strong experience in implementing cloud discovery. Certifications: CSA,CAD,CIS-ITSM (Good to have)