77 Csdm Jobs

Location : Hyderabad Key Responsibilities : Design, implement, and maintain a comprehensive ServiceNow CMDB ensuring data accuracy, completeness, and compliance. Define CI class structures, data models, and relationships. Configure and optimize ServiceNow Discovery and Service Mapping to enhance CI population and visibility. Troubleshoot discovery challenges and enhance coverage and accuracy. Integrate CMDB with external systems using APIs, MID Servers, and ETL tools. Monitor CMDB health via dashboards, audits, and reports. Define and enforce CMDB governance processes and compliance. Align with ITIL best practices and work closely with Incident, Problem, Change, and Asset Management teams. P...

Kindly only apply if Experience and skillset are both matching the role. CMDB Management • New CMDB Class design and its CI end-to-end Lifecycle Management • Maintain accurate, complete, and up-to-date data for all Configuration Items (CIs) and their relationships. • Establish, document, and enforce CMDB data management standards and processes. • Integrate CMDB activities with change, incident, and problem management processes. • End-to-End Application CI management as per CSDM Guidelines • Minimise the existing Technical Debt by leveraging or adopting the latest and greatest features available OOB. Data Quality and Governance Develop and execute strategies to ensure data quality, including ...

Home ServiceNow Architect ServiceNow Architect by HR Neev Systems October 21, 2025October 21, 2025 Experience: 8 + Years Ob Description Key Responsibilities Own the overall ServiceNow architecture Defining platform strategy, governance standards, and roadmap aligned with business and IT goals. Design and implement scalable solutions across multiple ServiceNow modules, including: ITSM (Incident, Problem, Change, Request, CMDB) CSM (Customer Service Management) ITOM (Discovery, Event, Service Mapping, Cloud Management) ITAM (Hardware, Software, and Cloud Asset Management) SecOps (Security Incident, Vulnerability, Threat Intelligence) GRC (Policy, Risk, Audit, and Compliance Management) APM (Ap...

Job Title ServiceNow Architect Contract Seniority Level Senior Employment Type Contract 6 Months Work Location Remote India (must be able to work in Pacific Standard Time zone ) Position Overview Our client, a leading ServiceNow Implementation Partner, is expanding their delivery team and seeking an experienced ServiceNow Architect for an urgent requirement to lead the design, architecture, and governance of enterprise ServiceNow solutions. This role is responsible for shaping solution roadmaps, defining platform architecture, and ensuring best-practice adoption across ITSM, ITOM, CSM, ITAM, IRM, and related ServiceNow modules. The ServiceNow Architect will act as a trusted advisor to stakeh...

Roles & Responsibilities 5+ years of experience in implementing or architecting ServiceNow solutions Experience in designing, configuring, and customizing ITOM , CSDM , and CMDB modules Must have experience in the design and implementation of the following modules: ITOM : Design, setup, and configuration of ServiceNow ITOM modules such as: Discovery , Service Mapping , Event Management , Cloud Management , Health Log Analytics , Certificate Management , and Orchestration/Integrations CSDM : Implementing and maintaining the Common Service Data Model (CSDM) framework within the ServiceNow platform Defining data requirements, configuring CMDB classes, and establishing relationships between Conf...

* CMDB configuration and customization: Design, develop, and maintain the CMDB, including configuring Configuration Item (CI) classes, attributes, and relationships according to the Common Service Data Model (CSDM) framework. * Discovery and service mapping: Implement, manage, and configure ServiceNow Discovery to automate IT asset identification and track CIs. Configure and maintain Service Mapping to build and visualize relationships between CIs. * Identification and reconciliation: Configure and use the Identification and Reconciliation Engine (IRE) to manage data imports from multiple sources and ensure data integrity within the CMDB. Integrations: Develop and maintain integrations betwe...

* CMDB configuration and customization: Design, develop, and maintain the CMDB, including configuring Configuration Item (CI) classes, attributes, and relationships according to the Common Service Data Model (CSDM) framework. * Discovery and service mapping: Implement, manage, and configure ServiceNow Discovery to automate IT asset identification and track CIs. Configure and maintain Service Mapping to build and visualize relationships between CIs. * Identification and reconciliation: Configure and use the Identification and Reconciliation Engine (IRE) to manage data imports from multiple sources and ensure data integrity within the CMDB. Integrations: Develop and maintain integrations betwe...

Description: Position overview We are seeking a highly experienced and skilled Senior ServiceNow ITOM Developer to act as a technical leader in our team. The ideal candidate will be a subject matter expert in the design, development, implementation, and optimization of ServiceNow's IT Operations Management suite, including CMDB, Discovery, Service Mapping, Event Management, and Orchestration. This role requires the ability to architect complex, scalable solutions and mentor less-senior developers. Key responsibilities Solution architecture and design: Act as a technical lead in designing, developing, and implementing ServiceNow ITOM solutions that align with business strategy and best practi...

Alcor Solutions is seeking a highly skilled Lead ServiceNow Developer with deep expertise in Discovery, Service Mapping, CMDB/CSDM, and integrations . This role requires both hands-on technical delivery and leadership in guiding junior developers and peers . What You'll Do You will play a critical role in driving Discovery, CMDB governance, integrations, and service mapping implementations . The Lead Developer will ensure our CMDB is a reliable foundation for Event Management, AIOps, and IT Operations. Key Responsibilities: Discovery & Service Mapping Lead the implementation and optimization of ServiceNow Discovery and Service Mapping. Create and troubleshoot patterns and probes for complex ...

Requirements and Analysis: Gather and document business requirements for CMDB and CSDM initiatives. Analyze current processes and identify areas for improvement within the CMDB. Act as a subject matter expert for CSDM, aligning data structures with business capabilities. Translate business needs into functional specifications for development teams. CMDB and CSDM Management: Define, implement, and maintain CSDM data models and standards. Identify and remediate gaps in the existing CMDB structure. Define and enforce CMDB governance policies and data quality metrics. Develop and maintain documentation, including data dictionaries and process flows. Contact number : 9136498982

Role: ITSM Asset Management Lead Location: Hyderabad or ready to relocate to Hyderabad Working Model: Hybrid - 2 days WFO Exp: 7 to 10 Years Education: Any Technical Graduate Mandatory Skillsets: Asset Management, CMDB, CSDM Model and Service Mapping knowledge Job Description- Role: Asset Management The Team: The SPGI Ratings Asset Management team has process oversight, governance and execution management of the CMDB/Asset Management framework within the division. As in the other CMDB role responsibilities in the region have increased, support required for app on/off boarding, managing application lifecycle, 70+ dashboards for compliance and data accuracy, number of applications on boarded h...

Job Description Role & Responsibilities: Lead the design, development, and implementation of ServiceNow ITOM solutions aligning with best practices. Customize and develop advanced ITOM functionalities including Discovery, Service Mapping, Event Management, and Orchestration. Maintain CMDB health, CSDM compliance, and data integrity. Architect integrations with monitoring and cloud platforms like Splunk, SolarWinds, AWS, and Azure. Troubleshoot complex ITOM issues and optimize performance. Collaborate with stakeholders to translate business needs into technical solutions. Maintain documentation and ensure adherence to governance standards. Preferred Candidate Profile: 58 years of ServiceNow d...

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl We are always moving forward always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you passionate about solving complex problems Do you thrive in a fast-paced environment Then there's a good chance you will love being a part of our Software Engineering Development team at Kyndryl, where you will be able to see the immediate value of your work. As a Software Engineering - Developer at Kyndryl, you will be at the forefront of ...

Description: Position overview We are seeking a highly experienced and skilled Senior ServiceNow ITOM Developer to act as a technical leader in our team. The ideal candidate will be a subject matter expert in the design, development, implementation, and optimization of ServiceNow's IT Operations Management suite, including CMDB, Discovery, Service Mapping, Event Management, and Orchestration. This role requires the ability to architect complex, scalable solutions and mentor less-senior developers. Key responsibilities Solution architecture and design: Act as a technical lead in designing, developing, and implementing ServiceNow ITOM solutions that align with business strategy and best practi...

Minimum qualifications: Bachelor's degree in Computer Science, Management Information Systems, or other technical field, or equivalent practical experience. Certification in ServiceNow Configuration Management Database (CMD), Certified Service Desk Manager (CSDM) (e.g., CIS - Data Foundations). 12 years of experience in IT. 5 years of experience in ServiceNow CMDB design and implementation. Experience in data modeling, normalization, and reconciliation techniques. Experience in the ServiceNow platform, including CMDB, CSDM, Discovery, Service Mapping, and IntegrationHub and experience with The Information Technology Infrastructure Library (ITIL) principles, such as Service Asset and Configur...

Overview of Providence: At Providence, we use our voice to advocate for vulnerable populations and needed reforms in health care. We pursue innovative ways to transform health care by keeping people healthy, and making our services more convenient, accessible and affordable for all. In an increasingly uncertain world, we are committed to high-quality, compassionate health care for everyone-regardless of coverage or ability to pay. We help people and communities benefit from the best health care model for the future-today. Together, our 119,000-plus caregivers/employees serve in 51 hospitals, more than 1000 clinics and a comprehensive range of health and social services across Alaska, Califor...

Job Title: ServiceNow Business Analyst Order Management Contract Type: Contract Location: Offshore Full Remote from India Start Date: ASAP Language Requirement: Fluent English Experience Level: Minimum 8 years experience Education: Master's degree (Bac+5) preferred from top universities Engineering degree / University degree in Computer Science, Ergonomics, or related field Key Responsibilities Act as the link between stakeholders, product managers, and the implementation team. Gather, analyze, and review customer requirements; maintain backlog in collaboration with product owners and vendors. Ensure solutions align with ServiceNow best practices and propose alternatives where necessary. Pro...

As a member of the high-performing team working on ServiceNow's Telecommunication Service Management (TSM) platform for Communication Service Providers (CSPs), you will play a crucial role in delivering cutting-edge solutions for the global telecom industry. Your telco experience, especially in TSM/OMT/FSM, will be essential for success in this role. **Key Responsibilities:** **Developer:** - Configure and extend TSM modules such as Service Order Management, Technical Service Catalog, and Service Inventory. - Develop workflows, integrations using REST/SOAP/TMF Open APIs, and scripts for telecom service orchestration. - Implement CSDM-aligned models for CFS/RFS/resource layers and support lif...

Role Overview: You will be joining the Foundational Platforms team responsible for strategy and development for the core, cross-technology software tool sets of IT Service Management, Asset Management, and Risk Management. Your role as a CMDB Lead (SACM) will involve managing day-to-day execution of Configuration management policies and processes, including managing Data hygiene and audits. You will collaborate with various teams across Technology to ensure the integrity and compliance of the CMDB that supports global teams and processes. Additionally, you will utilize your specialist knowledge of the ServiceNow conceptual and logical data model to develop meaningful dashboards and identify ...

As a Product Owner for IT Asset Management in ServiceNow, your role involves: - Responsible for the functional architecture, process landscape, and implementation of the existing ServiceNow product ITAM. - Planning, coordinating, and controlling product functionalities in collaboration with the platform owner, platform architect, and business stakeholders. - Continuous improvement of the overarching module implementation. - Providing dashboards and reporting on the process KPIs of ITAM processes in coordination with the business. - Providing consultancy and supporting the business in planning, process design, evaluation, and implementation of new and existing ITAM product services. - Respons...

At Technzois, we provide premium professional services across various tech stacks, helping companies accelerate innovation and scale efficiently. As a trusted technology partner, we assist businesses in building, deploying, and operating with high-performance engineering teams. Our expertise covers end-to-end development, deployment, and operations, ensuring that businesses have the necessary technical foundation to thrive. Partner with Technzois to create future-ready solutions with cutting-edge technology and top-tier engineering talent. **Role Overview:** As a PA ITOM Specialist (CMDB, Service Mapping, CSDM) on a freelance basis, you will be utilizing your expert skills in ServiceNow ITOM...

Job Responsibilities Experience 5-9 years Responsibilities Minimum 5 years of experience working as Business Analyst/ BSA on any one of ITSM, ITOM, SPM, EA(APM) modules in ServiceNow Must have exposure to end to end ITOM(Discovery, Service Mapping, CSDM, Event Management) implementations and well versed with ITOM functionalities. Work with business and IT stakeholders to gather requirements. Familiar won ServiceNow upgrades, Platform performance. Analyze business problems to design and document solutions up front with technical and creative teams During requirements sessions, provide recommendations to streamline and optimize processes and align with the overall Catalog framework. Document f...

As a Lead Developer with ITSM & ITBM experience and HRSD knowledge, your role will involve leading the configuration, maintenance, and optimization of the ServiceNow platform. You should have 10+ years of hands-on experience in ServiceNow administration, specializing in ITSM, ITBM, and custom application development. Additionally, your responsibilities will include collaborating with the HR team for new enhancement requests, developing workflows for onboarding and offboarding use cases, and establishing custom bots for ServiceNow. Key Responsibilities: - Administer, configure, and maintain ServiceNow instances (production, test, and development). - Lead upgrades, patches, and migrations with...

Job Description: You are an experienced Lead Developer with expertise in ITSM, ITBM, HRSD, ITAM, ITOM, and CSDM, seeking to lead the configuration, maintenance, and optimization of the ServiceNow platform. With over 10 years of hands-on experience in ServiceNow administration, you excel in custom application development and have in-depth knowledge of various ServiceNow modules. Key Responsibilities: - Platform Management: Administer, configure, and maintain ServiceNow instances (production, test, and development environments). - Upgrades & Patching: Lead upgrades, patches, and migrations to ensure minimal downtime and smooth transitions. - Workflow Automation: Design and implement workflows,...

Responsibilities:Design and maintain CMDB structure aligned with CSDM.Configure CI classes, relationships, and reconciliation rules.Implement Discovery and Service Mapping to populate CMDB.Develop reports and dashboards for asset visibility.Ensure CMDB data integrity and governance. Requirements:6+ years with CMDB/Configuration Management.Expertise in CSDM, Discovery, Service Mapping.Experience integrating CMDB with external tools.CMDB certification preferred. Location - Remote,Bengaluru,Hyderabad,Delhi / NCR,Chennai,Pune,Kolkata,Ahmedabad,Mumbai