Job
Description
Role Overview: We are looking for a dynamic and detail-oriented E-Commerce Executive to manage and grow our presence across leading online marketplaces like Amazon, Flipkart, Nykaa, and more. The ideal candidate will be responsible for end-to-end operations related to product listings, order and inventory management, performance analysis, and marketplace coordination. Key Responsibilities: 1. Product Listing & Catalog Management Upload and manage product listings across multiple e-commerce platforms. Optimize product titles, descriptions, images, and keywords for enhanced visibility and SEO. Ensure all product content is accurate, up to date, and aligned with brand guidelines. 2. Order Fulfillment & Logistics Coordination Monitor and process online orders efficiently. Liaise with logistics and warehouse teams to ensure timely order dispatch and delivery. Handle return and refund requests promptly and professionally. 3. Inventory Oversight Track real-time inventory across platforms to prevent stock-outs or overselling. Work closely with the procurement or warehouse team to manage replenishment cycles. 4. Pricing & Promotional Strategy Develop competitive pricing strategies in line with market trends and profitability. Plan and execute discounts, promotions, and festive campaigns. 5. Customer Service Management Address customer inquiries, complaints, and feedback through platform dashboards and email. Maintain high levels of customer satisfaction and service quality. 6. Sales Analysis & Reporting Generate and analyze daily, weekly, and monthly sales reports. Identify trends, fast-moving SKUs, and areas for optimization. 7. Marketplace Communication Serve as the point of contact for marketplace category managers (Amazon, Nykaa, etc.). Stay informed about new policies, platform updates, and compliance changes. 8. Marketing Support Collaborate with the marketing team on paid campaigns and sponsored listings. Coordinate for banner placements, influencer tie-ups, and platform promotions. 9. Documentation & Compliance Ensure timely updates of documents like GST certificates, brand authorizations, and legal agreements. Coordinate with finance/legal teams for compliance requirements. 10. Platform Onboarding Set up and maintain new seller accounts on emerging marketplaces. Manage registration, KYC processes, and account configuration. Candidate Profile: Prior experience in e-commerce operations preferred (1-3 years). Proficiency in MS Excel and marketplace portals (Amazon Seller Central, Flipkart Seller Hub, etc.). Strong communication and coordination skills. Ability to multitask and work in a fast-paced environment. Interested Candidate Can contact on 9599191170 or email at hr@meadowswellness.com Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Rotational shift Work Location: In person
