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Johnson Controls
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Sr. Analyst Invoicing - BSNA

Sr. Analyst Invoicing - BSNA

Johnson Controls

5 - 10 years

7 - 12 Lacs

Pune

Posted:19 hours ago| Platform:

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Skills Required

Business process Career development SAP Data management Sales operations Revenue assurance Analytical Billing Continuous improvement OTC

Work Mode

Work from Office

Job Type

Full Time

Job Description

What will you do?

Prepare and run daily team briefings/weekly team meetings
Plan team capacity, assign team work accordingly and address proactively potential bottlenecks, backlogs for Billing / Credit and Refund process
Coach team members and ensure they receive orientation and appropriate development opportunities
Conduct weekly review of invoices pending for submission for team members and escalate to respective departments for resolution
Support team on creating and maintaining process documentation in standard format
Ensure accuracy and timely delivery of all reports shared by team with stakeholders
Ensure adherence to internal and external guidelines as well as to a standardized process landscape
Contribute ideas and actions towards continuous improvement of process within area of influence
Acting as a Billing Subject Matter Expert on projects / initiatives that could impact the end-to-end billing and dispute process.
Liaise and influence business on issues of business performance related to revenue assurance across Sales, Operations, IT/Technology, Legal, and Finance teams.
Lead the calls and forums as agreed with Sales, , Customer, and Business Managers, as well as the collection team
Adhere to JCI Policies & Procedures, which includes SOX compliance

Skill Set

Expertise in Core AR knowledge with strong analytical skills
Ability to work in a high-pressure, fast-moving, and challenging environment
Team handling experience
Ability to work effectively under critical deadlines
Capability to analyze issues and apply resources to achieve workable solutions
Organized and detail-oriented

What we look for?

Bachelor s/master s degree in accounting, Business, or Finance required, other disciplines considered with relevant experience
7-10 years of work experience with a minimum experience of 5 years in OTC Billing, Dispute and escalation Management
Team Handling experience will be an advantage
Strong Analytical and data management skills
Ability to handle complex situations and resolve difficult or non-routine issues/escalations.
Strong Business Process documentation skills.
Desired work experience in SAP, ServiceMAX , different customer portal.
English proficiency required written and verbal communication.

Please read following eligibility conditions

Have been in your position for not less than 12 months.
FY24 Performance should be minimum Consistently Meets Expectations or higher
Employees on active warning letters and in PIP for last 6 months are not eligible to apply
Employees with required education/qualification background can only apply which meets the
Upon selection in one IJP, employee will not be considered for another role and application will cease to exist
Applicants undergoing company sponsored certification program are not eligible to apply
Fresh graduates/postgraduates during their training period are not allowed to apply.

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