Manager/ Senior Manager - Sales Position Overview The Enterprise Account Executives primary responsibilities include prospecting, consulting, qualifying, and closing new business to new and existing customers. Job Responsibilities Account and Customer Relationship Management, Sales and Revenue, lifecycle management. o Annual Revenue - Achieve / exceed quota targets quarter on quarter. o Sales Strategies - Develops effective and specific account plans to ensure revenue target delivery and sustainable growth. Develop relationships and leverage to drive strategy through organization. o Trusted Advisor - Establishes strong relationships based on knowledge of customer requirements and commitment to value (value of counsel and expertise, value of solutions, value of implementation expertise). o Customer Acumen - Actively understand each customers technology footprint, strategic growth plans, technology strategy and competitive landscape, remain updated on key industry trends and issues impacting the prospect. o Territory and Account Leadership - Lead designated territory, accounts, account relationships, prospect profiling, and sales cycles. Encourage all accounts to become references. o Business Planning - Develop and deliver comprehensive business plan to address customer and prospects priorities and pain points. Demand Generation, Pipeline and Opportunity Management o Pipeline planning - Follow a disciplined approach to maintaining a rolling pipeline. Keep pipeline current and moving up the pipeline curve. o Pipeline partnerships - Leverage support organizations including Marketing, Inside sales, Partners and channels to funnel pipeline into the assigned territory. o Leverage Company s Solutions - Be proficient in and bring all offers to bear on sales pursuits o Advance and close sales opportunities - through the successful execution of the sales strategy and roadmap. Sales Excellence o Responsible for hunting and nurturing large enterprise business within assigned portfolio and territory www.ctrls.com o Maintain White Space analysis and execution of initiatives (up sell and cross sell) on customer base. o Orchestrate resources: deploy appropriate teams to execute winning sales. o Utilize best practice sales models, Understand competition and effectively position solutions against them. o Maintain system with accurate customer and pipeline information. Experience, Education & Language Requirements 10-15 years total work experience in Enterprise IT Sales / Business Development / Consulting Industry knowledge in Data Centre technologies, products and services Strong account & relationship management skills with good connects in ecosystem Proven track record in DC infrastructure migration / transformation business deals Experience in team-selling, cross-functional environment, customer handling Demonstrated success with large transactions and lengthy sales campaigns in a fast-paced, consultative and competitive market. Enterprise IT infrastructure products or services selling experience, preferably Datacentre Services or Solutions (with OEMs, Consulting Companies or System Integrators) Education Qualification Education: B.E / B.Tech / MBA Language: Excellent oral, written communication and presentation skills Business level English: Fluent Local language: Fluent, Business Level
CtrlS DataCenter is looking for Shift Manager 1 to join our dynamic team and embark on a rewarding career journey. The Shift Manager is responsible for overseeing daily operations and leading a team during a specific shift. They will ensure efficient and smooth operations, uphold quality standards, manage staff, and deliver exceptional customer service. The Shift Manager plays a critical role in maintaining a positive work environment and achieving business objectives. Key Responsibilities : Manage and supervise daily operations during assigned shifts, ensuring adherence to company policies, procedures, and quality standards. Coordinate and assign tasks to team members, ensuring proper staffing and smooth workflow. Train, mentor, and develop team members to enhance their skills, productivity, and customer service abilities. Monitor and maintain high levels of customer satisfaction by resolving customer complaints, addressing concerns, and ensuring excellent service delivery. Ensure compliance with health and safety regulations and maintain a clean and safe working environment. Oversee inventory management, including monitoring stock levels, conducting inventory counts, and placing orders as necessary. Monitor operational performance, track key performance indicators (KPIs), and take corrective actions to achieve operational targets. Conduct regular team meetings to communicate goals, provide updates, and foster a collaborative work environment. Handle cash management responsibilities, including cash handling, cash register reconciliation, and deposit preparation. Collaborate with other Shift Managers and senior management to implement process improvements, share best practices, and achieve overall business objectives. Qualifications and Requirements : High school diploma or equivalent. A college degree or relevant certifications in management or hospitality is a plus. Proven experience in a supervisory or managerial role, preferably in the retail, hospitality, or food service industry. Strong leadership and management skills, with the ability to motivate and inspire a team. Excellent communication and interpersonal skills, with the ability to effectively communicate with team members and customers. Exceptional customer service mindset with a focus on delivering a positive experience to customers. Ability to multitask, prioritize responsibilities, and work effectively in a fast - paced environment. Strong problem - solving skills, with the ability to make quick decisions and resolve issues effectively. Knowledge of health and safety regulations and the ability to enforce compliance. Basic understanding of inventory management and cash handling procedures. Proficiency in using computer systems and software for basic record keeping and reporting. Flexibility to work various shifts, including evenings, weekends, and holidays. Ability to work under pressure and handle stressful situations with composure. Commitment to creating a positive work environment that promotes teamwork and employee development.
Events Manager - Cloud4C Position Overview We are seeking an experienced Events Manager to lead the planning and execution of high-impact B2B events that showcase our IT solutions and services. This role will be responsible for managing the complete lifecycle of corporate events, from conceptualization to post-event analysis. Key Responsibilities Develop and execute comprehensive event strategies aligned with business objectives and marketing goals Manage end-to-end planning of various events including trade shows, conferences, custom round tables, webinars, and client workshops Create and maintain event budgets, ensuring optimal resource allocation and ROI Work with internal stakeholders (Sales, Subject matter experts) to develop event content and messaging Source and manage relationships with vendors, venues, and service providers Oversee event logistics including venue selection, registration, catering, technical requirements, and materials Work on audience acquisition with internal and external stakeholders Develop compelling event content and collateral in collaboration with the content team Manage on-site event execution and troubleshoot issues in real-time Implement lead capture systems and coordinate with sales teams for effective follow-up Analyse event metrics and prepare post-event reports with actionable insights Required Qualifications Bachelors degree in Events Management, Marketing, Business Administration, or related field 5+ years of experience in B2B events management, preferably in the IT/Technology sector Proven track record of successfully managing large-scale corporate events Strong understanding of B2B marketing and sales processes Excellent project management and budgeting skills Superior stakeholder management and communication abilities Strong analytical skills for measuring event ROI and success metrics Preferred Qualifications Professional certification in events management Experience with virtual and hybrid event platforms Knowledge of IT industry trends and technical solutions International event management experience Proficiency in event marketing automation tools Required Skills & Competencies Strategic planning and execution Budget management Vendor negotiation Crisis management and problem-solving Team leadership and coordination Attention to detail Multi-tasking and time management Stakeholder management Data analysis and reporting
Shift Manager: Handling the shift operations smoothly Responsible to maintain power Uptime, Temperature and Humidity SLA in field. Able to handle customer requirements, escalation and timely closure. Collaboration with Internal team, Vendor, Customer, Auditor smoothly. Driving, Managing and completing PPM activities for all infrastructure Vendor governance Daily site round to find out critical snags, abnormalities, process violation, improvement areas. Supporting in Site audit, Customer visit and Client visit etc.. Preparation of Monthly Energy & Billing report Preparation of Presentation and report for Function review Preparation of daily reports for customers as per SLA Ability to handle service provider team and to guide them about their roles, duties and expectation. Supervise, Monitor daily activities in field and carry out necessary correction and modification. Able to implement lesson learnt from mistakes Quick and self learner, able to run site with lowest supervision. Sound knowledge on mission critical infrastructure and process. Hands on experience in MEP (Power Panels, LT and HT switchgears, Cables, Batteries, UPS, SMPS, BMS, DG sets, Pumps, Chillers, VFDs, Pipings, Cooling towers. Mindset towards Energy Efficiency and to run PUE and Energy saving projects. Ensure workplace safety, Quality in all field activities. Able to train technician to improve their skill set. - Project management and Third party inspection and advisory services in various industries. - Responsible for conducting product and Shop floor inspection based on IS/IEC/CE/EU codes and directives. - Developing Inspection test plan and forming strategy for overall quality assurance and control based on clients budget and requirement. - High-lighting risk and helping client about critical and non critical points in testing by simplifying things to support client for meaningful decision making for total COQ (Cost of Quality). - Conducted Inspection of large /Mid size equipments like Power transformer (ABB/Siemens) 1 MVA to 100 MVA, HT and LT breakers, PCC (power control centers), Motors, UPS, Inverters and VFD (Variable frequency drives), Cables (LT and HT), Structural inspection based on clients specification/BIS codes. - Advisory services for certification and country approvals - Shop floor audits
Oversee the maintenance and operation of critical physical infrastructure including power distribution ,cooling systems , and building mintoring systems Manage on site teams of technicians ,sub contractors and vendors drive safety and security culture in the team Engage in improvement to enhanxe facility efficiency perform routine and emergency services on critical systems such as DG sets , UPS systems and cooling systems Utilize RCA and trouble shooting skills to resolve issues
CtrlS DataCenter is looking for Shift Manager to join our dynamic team and embark on a rewarding career journey. Company Overview Salad Days, established in 2014, is a leader in Indias healthy food revolution. Were all about creating gourmet salads and delicious meals that nourish your body and taste buds. Our mission? To make healthy eating a way of life for everyone in India. We use fresh, high - quality ingredients, operate with sustainability in mind, and uphold the highest standards of excellence. Heres what makes working at Salad Days exciting : - Fast - paced Growth : Were expanding rapidly across Delhi NCR, Bengaluru, and Mumbai, and youll be part of the excitement! - Fresh & Healthy Focus : Be a part of a team passionate about creating delicious and nutritious meals. - Multiple Locations : Work in a vibrant kitchen environment across our cloud kitchens and organic farm. Are you ready to join our team and help us revolutionize healthy eating in India? Job Overview As a Shift Manager at Salad Days, you will play a pivotal role in our kitchen operations, ensuring the preparation of high - quality salads and other dishes. In addition to maintaining high standards of food safety, hygiene, and operational efficiency, you will be responsible for managing kitchen checklists, placing orders for raw materials, and filling out daily reports. Your role also includes ensuring proper grooming and hygiene of the staff, managing SOS riders for emergency deliveries, and leading the team effectively. Key Responsibilities Gain in - depth knowledge of Salad Days menu items, ingredients, and preparation methods. Participate in regular sanitization tasks to maintain a spotless kitchen. Efficiently handle peak times while adhering to prescribed KPT to maintain service standards. Manage daily inventory tasks, including conducting physical inventory counts and reporting stock - in - hand accurately. Monitor and minimize wastage in the kitchen, implementing best practices for efficient use of ingredients. Use computer software to manage kitchen operations, including filling out kitchen checklists, placing orders for raw materials, and filling out daily reports. Ensure proper grooming and hygiene of the staff, maintaining high standards of cleanliness. Maintain records of SOS riders and arrange deliveries in case of an emergency. Fill out and submit daily reports for the unit, ensuring accurate and timely information. Requirements High school diploma or equivalent. Culinary education is a plus but not required. Minimum 2 years of experience in a kitchen or food service environment, including hands - on experience with food preparation, cooking, inventory management, packaging, dispatching, and training. Advanced understanding of kitchen operations and food preparation techniques. Strong organizational skills for planning and managing mise - en - place activities. Ability to handle peak service times efficiently and meet performance targets. Proficiency in inventory management, including physical counts and accurate reporting. Demonstrated leadership abilities to motivate, and manage a team effectively. Proficiency in using computer software for kitchen management and reporting.
Driving Hyperscale Data Centre Project Conceptualization, Design, Planning, Build and Acceptance Testing on a Phased development model end to end. Single Point owner for the Project covering multiple phases operating concurrently /sequentially as planned. Coordinating and facilitating necessary assistance and support to the supplier & contractor partners in expediting the work progress as well as local statutory approvals as applicable. Plan, Monitor and Track the work progress with each package / sub packages or Tasks. Managing the risks associated with each package/phase or the project as a whole and pro-actively alert and plan relevant measures. Administration of construction site, plan, and manage all activities in a safe, secure, and environment friendly manner. Involve and contribute in assessing the plot and concept planning with location specific inputs and suggestions adding value to the overall project plan. Ensures on-time successful delivery of each products / work packages through partners. Conducts the quality & quantity check and certification of partner deliverables at each stage to assure successful acceptability preferably Right at First time. Ensure weekly progress reporting with look-up completion time & cost as well as the issues and risks with mitigation plans. Act as the project SPOC for Customers in co-ordination with Business teams during the construction & fit out phase of the project. Leads sustainability initiatives for the Project. Education & Experience Credentials: 10+ years of technical infrastructure project management experience. Experience in datacenter project execution/large scale commercial building projects. Excellent communications and interpersonal skills. B.Tech./B.E./M.Tech. degree in Mechanical/Electrical stream or equivalent technical training Able to work independently, when required; able to work collaboratively, when required. Able to work across functional groups and with all levels of employees. Willing to travel for work requirements
The Design Operations Center (DOC) Engineer will play a key role in supporting the execution, monitoring, and optimization of design projects and workflows within the DCI Business Unit (BU). This position will help ensure efficient resource utilization, maintain consistent quality in deliverables, and contribute to the overall effectiveness of the design operations. The ideal candidate will have a strong attention to detail, excellent organizational skills, and a collaborative mindset, ready to assist in streamlining processes and improving design operations. Key Responsibilities: 1. Operational Support Assigning tickets : Ensuring the tickets are received with predefined check list and assigning them to correct persons . Response to originators with confirmation of WF number and also update the status of ticket with closer confirmation Design Workflow Management: Assist in implementing and maintaining streamlined systems to support design activities, improve team collaboration, and reduce inefficiencies in day-to-day operations. Tool and Process Support: Ensure the effective use of Inaxus and other tools for tracking deliverables, measuring performance, and supporting team productivity. Quality Assurance Support: Assist in adhering to design standards, guidelines, and best practices to ensure consistency and quality in all design outputs. 2. Collaboration and Coordination Cross-functional Support: Collaborate with teams in Design, C&E, Projects, Procurement, and other departments to help facilitate smooth communication and seamless transitions across project stages. Stakeholder Communication: Assist in communicating project updates, status reports, and deliverable timelines, ensuring that all stakeholders are informed and aligned with the project goals. 3. Monitoring and Reporting Performance Tracking Support: Monitor key performance indicators (KPIs) related to design operations, including cycle times, resource utilization, and on-time delivery, assisting in identifying areas for improvement. Data Collection and Reporting: collecting data, generating reports, and providing insights into the progress of design projects. Highlight potential bottlenecks. 4. Continuous Improvement Contribution Scalability Assistance: Support in executing strategies to scale design operations, including assisting in forecasting resource needs and planning capacity to ensure efficiency as the team grows. Innovation Support: Stay up to date on new tools and technologies, contributing to process improvements and helping the team integrate innovative solutions where applicable. Qualifications & Skills: Education: Bachelor s degree in Design, Engineering, Operations Management, or a related field (preferred). Experience: 1-2 years of experience in design operations, project coordination, or a related role. Skills: Familiarity with design management tools (e.g., Inaxus, other design software). Strong organizational and multitasking abilities, with a keen eye for detail. Good communication skills to collaborate effectively with cross-functional teams and manage basic reporting tasks. A proactive attitude with the ability to identify inefficiencies and support solutions. Ability to learn quickly and adapt to new tools and technologies in a dynamic environment. Tools & Platforms: Inaxus: For managing design workflows, tracking deliverables, and supporting team performance. Dashboards & Reporting Tools: Assist in tracking KPIs and creating reports on design project status. This role requires a proactive, detail-oriented team player who can support the operational efficiency of design processes, collaborate across teams, and contribute to ongoing improvements in design workflows.
Program Manager for Edge DCs Requirements & Responsibilities Work closely with project sponsor, cross-functional teams, and assigned project managers to plan and develop scope, deliverables, required resources, work plan, budget, and timing for new initiatives Ensure adherence to committed timelines, solution validation, and successful customer project delivery. Meeting committed CDD timelines (New Deals) Provide regular updates on project status, milestones, and performance metrics. Maintain comprehensive documentation of Service Delivery, projects, procedures, and evidences. Monthly reports to share with client post collection from team Focus on revenue collection and monthly customer engagement. Identify and mitigate risks associated with colocation projects to ensure successful and secure operations. Participate in customer audits and assessments. Manage relationships with clients or customers, ensuring satisfaction and addressing concerns in a timely manner Manage program and project teams for optimal return-on-investment, and coordinate and delegate cross-project initiatives Identify key requirements needed from cross-functional teams and external vendors Review budget for projects and be accountable for delivering against established business goals/objectives Work with other program managers to identify risks and opportunities across multiple projects within the department Analyze, evaluate, and overcome program risks, and produce program reports for management and stakeholders Participate in training sessions to stay updated on emerging technologies and industry best practices. Education & Experience Credentials: Bachelors degree in a relevant field (Information Technology, Business, or Project Management). 8 to 10 years of experience in project or program management, preferably in a colocation or data center environment. Strong understanding of colocation services, data center infrastructure, networking, and related technologies. Exceptional leadership, time management, facilitation, and organizational skills. Certifications: Relevant certifications in project management (e.g., PMP), ITIL, and/or data center management are advantageous.
Exp : 4 - 8 Years Location Hyderabad Role : Billing & Collections Executive Designation : Assistant Manager Billing / Collections JOB Description : Highly energetic and collaborative for Collections Executive with working experience in large scale projects. Billing Executive Role Should ensure that each billign and Collection team have their Master Control customer list by OPF and PO with all control check list and parameters and are kept updated as of date Sign off that all bills are raised as per master control check list and OPF billable report. Master Control Check list count on OPF, PO, Amount should reconcile with invoice generated report and the count of OPF live and billable as per OPF portal report should match with the count in invoice generated report and masater control check list All collection over due with 30 days and more are coordinated and collected in time T oensure that coordination is done with account manager and SD manager to ensure that PO are renewed in time, degrades are triggered in time, deactivation are raised in time to show correct outstanding in system All OPF released for next stage (to SD ) for implementation of service as per PO , are having all key terms available as per PO/contract/order/agreement Ensure that collection team is entering receipt of all collections and TDS in the billing portal and the same is reconciling with the entries in Tally A monthly reconciliation between all OPF in OPF portal and the bills raised as per billing system, only OPF under implementation should not have been billed. At the end of the month a report of all bills not raised due to Po not renewed will be sent to sales team and will be confirmed that these are still pending. KRA should be linked to this activity to ensure timely invoicing. At the end of each month all bills raised will be reconciled with OPF portal live status and it should be signed off by SD, Billing, collection and Sales account manager.KRA should be linked to this activity to ensure timely invoicing. At the end of each month, all bills raised should be reconciled with accounting system and ensure that the billing amount, tax, no of bills raised, no of customer billed is reconciling with the accounting data and should be signed off by both accounting team and billing team. KRA should be linked to this activity to ensure timely invoicing and data base updation. Collections Executive To maintain the customer master check list for all customer by OPF and PO for the list of customers being overviewed To sign off on a monthly basis that all invoices to be raised by customer by OPF/PO are raised and collectible. KRA should be linked to this activity to ensure timely invoicing. To enter the receipt and TDS on a timely basis to ensure that the outstanding is correct and accurate To have full clarity on all PO terms and ensure that the billing is accurate as per PO terms Each invoice has to be as per PO and PO reference is there for each invoice and line item wise To the have the SOA for each customer and follow up with the customer basis the same To coordinate with Account Manager on all invoice outstanding for more than 30 days To coordinate with Manager Billing and Collection and Account Manager and SD manager and ensure timely raising of credit note for degrade, deactivation, service consumption etc KRA should be linked to this activity to ensure timely action for accuracy of invoicing and outstanding, also save on GST and tax and delays on collection. KRA should be linked. To coordiante with Sales heads and account manager for renewing PO on a timely basis and ensure that bills are collected as per renewed PO and its terms. KRA should be linked If there is any information from customer on service issues, degradation request already made, deactivation request already made and if there is any billing done for the same from system, then they should raise it with SD, billing and Account manager and seek clarification as to why the billing was raised in the system. No billing should be raised for services not provided as per PO, degraded or deactivated. These results in payment of taxes nor required to be done, non-receipt of billing raised but shown as due, resources spent on bills not due, impact on image, branding and credibility of the company for accurate billing, books of accounts being shown inaccurately, cash flow projection of company is not accurate, additional income tax or advance tax on revenue wrongly reflected. To have customer wise invocie wise report and invocie wise line itemwise report To have the ageing report and sent to customer for all overdues above 30 days To have clarity and ensure that the credit terms are as per PO To ensure that customer is not asking for credit terms in case of invoice revision and old credit terms are maintained as per old invoice only To ensure that billing is done for all OPF which are being serviced by the company
CtrlS is Asia s largest Tier 4 Datacenter operator India s first Tier 4 certified data center providing a penalty backed SLA of 99995% uptime It has been enabling over 3,500 customers (including Fortune 500 and ET 500) through various services The company offers its customer s a host of IT infrastructure services viz: VPS, Data Centre, Disaster Recovery, Managed Services, Mailing services, Back-up, Storage and Cloud CtrlS has engaged in 200 innovations over the last eight years to introduce new product, service Offering s including DR as a Service, Cloud (Private, Public and Hybrid) and CDN (Content Delivery Network) Overview This role requires someone with strong Sales and Marketing background with excellent communication skills, established client network, inter personal and problem solving skills. Building and maintaining healthy business relations with CXO level. very good market knowledge to drive end to end sales, manage key accounts, add new logos and serve as a point of contact between Prospects and CtrlS. Requirements & Responsibilities Responsible for Managing portfolio of key accounts in / Enterprise vertical in local region. Cross selling and up-selling within assigned patch specifically for Network, platform and storage, Hyper convergence Infrastructure, Cloud, Data Centre and Solutions Business development for new identified offerings, presenting solutions and business cases to customer key decision makers. Meeting key decision makers like CIO s/ CXO s of the organization to understand their current requirement and proposing solutions for the same. Gathering Market intelligence by generating information from various stakeholders to increase business opportunity leads. Adequate understanding of Contract Framework including Technical, commercial and legal Terms. Responsible for owning the End to End Stages in Sales cycle. Managing partners and vendors for various cases and handling post sales operations for smooth transition from sales to project team. Education & Experience Credentials: At least 10+ Years years of experience in Sales. Strong negotiation and relationship building skills across all levels Driving new business through Enterprise accounts. Participation in Events and representing the brand and generate business opportunities. Expert knowledge of the local region and market. Forward thinking with the ability to identify potential customers, competitors associated businesses. Brings new ideas and innovative approach. Strong interpersonal and excellent communication skills. Able to influence and engage people to affect a positive culture of safety across the project and operations. Strong analytical, presentation and management skills. Excellent verbal and written communication skills. Competencies: Competent in the use of MS tools Excellent knowledge of Datacenter Industry or related Industries. Excellent tactical skills, self-awareness, communication and presenting skills Able to challenge, influencing and mediate to deliver results in high pressure environments Gravitas and Resilience
Job Title: Revenue Assurance & MIS Analyst Department: Finance Position Overview: We are seeking a highly motivated and detail-oriented Revenue Assurance & MIS Analyst to join our team. This role combines responsibilities in both Revenue Assurance and Management Information Systems (MIS) to ensure the accurate and timely monitoring, analysis, and reporting of revenue and operational performance. The ideal candidate will have a strong background in financial operations, data analysis, and reporting, with a keen eye for identifying discrepancies and opportunities for process improvements. Key Responsibilities: Revenue Assurance: - Monitor and review revenue generation processes across various departments to identify and mitigate potential revenue leakage. - Perform regular audits of billing, payments, and collections to ensure accuracy and completeness of revenue recognition. - Analyze customer data, billing systems, and contracts to ensure proper billing and service usage. - Work closely with finance, sales, and operations teams to address any discrepancies or irregularities in revenue processes. - Develop and implement strategies to improve revenue assurance processes and reduce financial risks. - Generate and maintain reports related to revenue assurance such as revenue trends, customer billing issues etc. - Collaborate with internal teams to resolve operational inefficiencies or gaps in revenue assurance controls. - Identify root causes of revenue leakage and recommend corrective actions. Management Information Systems (MIS): - Create and manage routine and ad-hoc reports on revenue, operational performance, PPT s - Ensure timely and accurate reporting of financial and operational data to senior leadership. - Work with cross-functional teams to gather and validate data for MIS reports, ensuring consistency and integrity. - Automate manual reporting processes using tools like Excel, Power BI, Tableau, or other relevant software. - Support system enhancements and integration initiatives related to revenue assurance and reporting tools. - Perform data validation and reconciliation tasks to ensure data quality and consistency across systems. Required Qualifications: - Bachelor s degree in Finance, Accounting, Business Administration, or related field. - 3-5 years of experience in revenue assurance, financial analysis, or MIS reporting roles. - Strong proficiency in Microsoft Excel; experience with data visualization tools (Power BI, Tableau) is a plus. - Familiarity with revenue recognition principles and financial operations. - Experience working with large datasets and performing data analysis. - Strong analytical, problem-solving, and critical-thinking skills. - Ability to work with cross-functional teams and communicate complex information in a clear, concise manner. - Attention to detail and strong organizational skills. Preferred Qualifications: - Familiarity with financial ERP systems (e.g., SAP, Oracle, or similar). - Experience with data automation tools or scripting for report generation. Key Competencies: - Analytical Thinking - Problem Solving - Data Management - Revenue Optimization - Communication and Presentation Skills - Process Improvement - Attention to Detail
Job Overview: We are looking for a dedicated and detail-oriented Billing Executive to join our Billing Team. The ideal candidate will be responsible for managing the entire billing cycle, ensuring accurate and timely invoicing, maintaining billing records, and assisting in financial reporting. The Billing Executive will work closely with the Collections and sales teams to resolve any discrepancies, answer customer queries, and maintain smooth billing operations. Key Responsibilities: Generate Invoices: Prepare and issue accurate invoices for products/services provided in line with company policies and client agreements. Billing Queries: Respond to customer inquiries regarding billing issues, payment terms, and discrepancies, providing resolutions in a timely manner. Record Maintenance: Maintain accurate billing records, including contracts, payment history, and invoicing documentation. Reconciliation: Perform periodic reconciliations of billing accounts and assist in the identification and correction of discrepancies. Coordination with Other Departments: Work closely with the sales, operations, and finance teams to ensure billing accuracy and resolve any client issues. Report Generation: Assist in generating financial and billing reports as required by management for auditing or forecasting purposes. Compliance: Ensure compliance with internal policies and legal regulations concerning billing, taxes, and payments. Required Skills and Qualifications: Education: A bachelor s degree in Finance, Accounting, Business Administration, or a related field. Experience: Proven experience as a Billing Executive, Billing Coordinator, Technical Skills: Proficiency in accounting software (e.g., Tally, ERP applications) Attention to Detail: Strong focus on accuracy and detail in managing financial data. Problem-Solving: Ability to address and resolve billing discrepancies efficiently. Communication Skills: Strong verbal and written communication skills to interact with clients, teams, and management. Time Management: Capable of handling multiple tasks and deadlines in a fast-paced environment. Preferred Qualifications: Experience with billing software or ERP systems. Knowledge of accounting principles and tax regulations
Shift Manager: Handling the shift operations smoothly Responsible to maintain power Uptime, Temperature and Humidity SLA in field. Able to handle customer requirements, escalation and timely closure. Collaboration with Internal team, Vendor, Customer, Auditor smoothly. Driving, Managing and completing PPM activities for all infrastructure Vendor governance Daily site round to find out critical snags, abnormalities, process violation, improvement areas. Supporting in Site audit, Customer visit and Client visit etc.. Preparation of Monthly Energy & Billing report Preparation of Presentation and report for Function review Preparation of daily reports for customers as per SLA Ability to handle service provider team and to guide them about their roles, duties and expectation. Supervise, Monitor daily activities in field and carry out necessary correction and modification. Able to implement lesson learnt from mistakes Quick and self learner, able to run site with lowest supervision. Sound knowledge on mission critical infrastructure and process. Hands on experience in MEP (Power Panels, LT and HT switchgears, Cables, Batteries, UPS, SMPS, BMS, DG sets, Pumps, Chillers, VFDs, Pipings, Cooling towers. Mindset towards Energy Efficiency and to run PUE and Energy saving projects. Ensure workplace safety, Quality in all field activities. Able to train technician to improve their skill set. - Project management and Third party inspection and advisory services in various industries. - Responsible for conducting product and Shop floor inspection based on IS/IEC/CE/EU codes and directives. - Developing Inspection test plan and forming strategy for overall quality assurance and control based on clients budget and requirement. - High-lighting risk and helping client about critical and non critical points in testing by simplifying things to support client for meaningful decision making for total COQ (Cost of Quality). - Conducted Inspection of large /Mid size equipments like Power transformer (ABB/Siemens) 1 MVA to 100 MVA, HT and LT breakers, PCC (power control centers), Motors, UPS, Inverters and VFD (Variable frequency drives), Cables (LT and HT), Structural inspection based on clients specification/BIS codes. - Advisory services for certification and country approvals - Shop floor audits
S. No KRA Measures Weightage 1 Permissions and Consulting Requirements Worflow of Permissions and Regulatory Requirements 25% Collection of Technical Information required for the Submissions Weekly Reports of Permissions and CtrlS Pending Items 2 Inspections and Certifications List of Required Inspections and Certifications Needed while Design Team Sends the PRF to Procurement 40% Factory Inspections Inspection Certifications and Calls 3 Manufacturing Clearance/Pre bid Queries Arrange meetings with vendors for timely resolution and finalisation of the vendor documents relating to Manufacutring Clearances. Vendor Documents as per the project Schedule 25% 4 Manager Inputs and Site Team Feedback Feedback /comments received from Site Team on the Execution related to Inspection/Permissions 10%
Requirements & Responsibilities Responsible for Managing portfolio of key accounts in / Enterprise vertical in local region. Cross selling and up-selling within assigned patch specifically for Network, platform and storage, Hyper convergence Infrastructure, Cloud, Data Centre and Solutions Business development for new identified offerings, presenting solutions and business cases to customer key decision makers. Meeting key decision makers like CIO s/ CXO s of the organization to understand their current requirement and proposing solutions for the same. Gathering Market intelligence by generating information from various stakeholders to increase business opportunity leads. Adequate understanding of Contract Framework including Technical, commercial and legal Terms. Responsible for owning the End to End Stages in Sales cycle. Managing partners and vendors for various cases and handling post sales operations for smooth transition from sales to project team. Education & Experience Credentials: At least 10+ Years years of experience in Sales. Strong negotiation and relationship building skills across all levels Driving new business through Enterprise accounts. Participation in Events and representing the brand and generate business opportunities. Expert knowledge of the local region and market. Forward thinking with the ability to identify potential customers, competitors associated businesses. Brings new ideas and innovative approach. Strong interpersonal and excellent communication skills. Able to influence and engage people to affect a positive culture of safety across the project and operations. Strong analytical, presentation and management skills. Excellent verbal and written communication skills. Competencies: Competent in the use of MS tools Excellent knowledge of Datacenter Industry or related Industries. Excellent tactical skills, self-awareness, communication and presenting skills Able to challenge, influencing and mediate to deliver results in high pressure environments Gravitas and Resilience
Shift Operations.-Alarm Monitoring, Reporting & time bound escalation Customer tickets, Acknowledge, coordination with Shift Engineers , Ticket closure Access Activation, creation & Deletion ( To be checked with Security scope) BMS Servers Storage & Back up availability checks Daily/Monthly logbooks Report Generation as per the standard formats . Adherence to Standard Operating procedures , Emergency reporting Procedures & MOPs. Adherence to all safety procedures- Awareness. Minimum 5 years experience in Handling BMS, EPMS systems. Data center experience with MNC client The post holder will work closely with the other system supervisors, engineers and managers to deliver continued support of building services, to ensure minimum down time, increased efficiency and end user satisfaction Support to Maintenance teams, OEMS during Scheduled maintenance of Preventive, and Breakdown maintenance activities. First level trouble shooting along with fault diagnosis and rectification on the BMS related Field Devices. Identify potential systems software and hardware issues that may lead to unnecessary failure of services, thereby minimizing risk, disruption and inconvenience to customer. Train other staff in the operation and use of the BMS and metering systems. Ensure documentation is completed accurately and on time. Provide information as requested for risk registers, condition surveys and databases. Escalate issues found during maintenance requiring capital investment, e.g. replacement items following repeat maintenance visits. Maintain the health and safety of self and others at all times by adhering to Health and Safety legislation Ensure Company Safety Rules are followed with any Deviations You will, from time-to-time, be required to undertake other duties of a similar nature as reasonably required by your line manager. Demonstrable post training experience in the maintenance, repair, installation and fitting of BMS/ automated controls To have a working knowledge of motors, pumps and air extract systems. Provide technical assistance to introduce condition based maintenance and run time maintenance in agreed areas, using the BMS. Reduction of system alarms, lockouts, overrides, disables, off-lines, by accurate calibration and adjustment of field sensors, switches etc. Communicate all maintenance and repair actions in writing for information to management as required.
Job : We are looking for a skilled Network Firewalls and Load Balancer Engineer with 7 + years experience. The ideal candidate will have extensive experience in managing and securing network infrastructure, with a focus on firewalls and load balancing technologies. Responsibilities: Design, implement, and manage firewall and load balancing solutions to ensure network security and optimal performance. Monitor network traffic and performance, identifying and mitigating potential threats and bottlenecks. Configure and maintain firewalls, including rule sets, VPNs, and security policies. Implement and manage load balancing solutions to distribute network traffic efficiently. Conduct regular security audits and vulnerability assessments, implementing corrective actions as needed. Collaborate with network engineers and other IT staff to develop and maintain network security protocols. Provide technical support and troubleshooting for firewall and load balancing issues. Stay updated with the latest security trends, technologies, and best practices. Document network configurations, changes, and incident response activities. Requirements: Bachelors degree in Computer Science, Information Technology, or a related field. Relevant certifications (e.g., CCNA, CCNP, CISSP, F5 Certified BIG-IP Administrator). Proven experience in network security, firewall management, and load balancing. Strong knowledge of network protocols, firewall technologies, VPNs, IDS/IPS, and load balancing solutions (e.g., F5, Citrix ADC). Excellent problem-solving and analytical skills. Ability to work independently and as part of a team.
JOB Description : Highly energetic and collaborative for Collections Executive with working experience in large scale projects. Billing Executive Role Should ensure that each billign and Collection team have their Master Control customer list by OPF and PO with all control check list and parameters and are kept updated as of date Sign off that all bills are raised as per master control check list and OPF billable report. Master Control Check list count on OPF, PO, Amount should reconcile with invoice generated report and the count of OPF live and billable as per OPF portal report should match with the count in invoice generated report and masater control check list All collection over due with 30 days and more are coordinated and collected in time T oensure that coordination is done with account manager and SD manager to ensure that PO are renewed in time, degrades are triggered in time, deactivation are raised in time to show correct outstanding in system All OPF released for next stage (to SD ) for implementation of service as per PO , are having all key terms available as per PO/contract/order/agreement Ensure that collection team is entering receipt of all collections and TDS in the billing portal and the same is reconciling with the entries in Tally A monthly reconciliation between all OPF in OPF portal and the bills raised as per billing system, only OPF under implementation should not have been billed. At the end of the month a report of all bills not raised due to Po not renewed will be sent to sales team and will be confirmed that these are still pending. KRA should be linked to this activity to ensure timely invoicing. At the end of each month all bills raised will be reconciled with OPF portal live status and it should be signed off by SD, Billing, collection and Sales account manager.KRA should be linked to this activity to ensure timely invoicing. At the end of each month, all bills raised should be reconciled with accounting system and ensure that the billing amount, tax, no of bills raised, no of customer billed is reconciling with the accounting data and should be signed off by both accounting team and billing team. KRA should be linked to this activity to ensure timely invoicing and data base updation. Collections Executive To maintain the customer master check list for all customer by OPF and PO for the list of customers being overviewed To sign off on a monthly basis that all invoices to be raised by customer by OPF/PO are raised and collectible. KRA should be linked to this activity to ensure timely invoicing. To enter the receipt and TDS on a timely basis to ensure that the outstanding is correct and accurate To have full clarity on all PO terms and ensure that the billing is accurate as per PO terms Each invoice has to be as per PO and PO reference is there for each invoice and line item wise To the have the SOA for each customer and follow up with the customer basis the same To coordinate with Account Manager on all invoice outstanding for more than 30 days To coordinate with Manager Billing and Collection and Account Manager and SD manager and ensure timely raising of credit note for degrade, deactivation, service consumption etc KRA should be linked to this activity to ensure timely action for accuracy of invoicing and outstanding, also save on GST and tax and delays on collection. KRA should be linked. To coordiante with Sales heads and account manager for renewing PO on a timely basis and ensure that bills are collected as per renewed PO and its terms. KRA should be linked If there is any information from customer on service issues, degradation request already made, deactivation request already made and if there is any billing done for the same from system, then they should raise it with SD, billing and Account manager and seek clarification as to why the billing was raised in the system. No billing should be raised for services not provided as per PO, degraded or deactivated. These results in payment of taxes nor required to be done, non-receipt of billing raised but shown as due, resources spent on bills not due, impact on image, branding and credibility of the company for accurate billing, books of accounts being shown inaccurately, cash flow projection of company is not accurate, additional income tax or advance tax on revenue wrongly reflected. To have customer wise invocie wise report and invocie wise line itemwise report To have the ageing report and sent to customer for all overdues above 30 days To have clarity and ensure that the credit terms are as per PO To ensure that customer is not asking for credit terms in case of invoice revision and old credit terms are maintained as per old invoice only To ensure that billing is done for all OPF which are being serviced by the company
JOB Description Overview We are seeking a motivated and technically proficient Civil Quality Manager with 10 to 12 years of experience to join our dynamic QC team. As a Quality Manager, you will be responsible for the developing & implementation of Quality Management systems, ensuring its adherence and improvements. The ideal candidate will have a solid foundation in Civil & Interiors Quality, troubleshooting skills, and a passion for staying current with industry best practices. Requirements & Responsibilities Quality Assurance: Establish Quality Assurance plan at project site and Review, share comments and give approval for work methodologies, inspection and test plans, checklists, TDS submitted by vendors / contractors in consultation with CtrlS. Reviewing & sharing feedback on technical specifications & BOQ for new projects Reviewing & sharing feedback on drawings. Conducting assessment of new & existing vendors on quality parameters and sharing feedback to senior management and procurement Kick-off meeting with new on-boarded vendors to set quality expectations. Certifying work completion after closure of QC snags and tests. Quality Control: Ensuring Civil & Interior works inspections at project site and checking Quality Control in all ongoing works. Ensure regular thorough inspections, to monitor the correct filling of checklists and effectiveness of Quality checking and supervision by the contractor s site team. Inspection shall be done as per drawings, technical specifications and purchase order as provided by CtrlS. Ensuring daily checks on materials brought by vendors and CtrlS. handling, storage and protection at site and approve Material Inspection Requests (MIRs). Ensuring inspection of pre, during and post activity checks for maintaining best workmanship standards and approve checklist / Site Inspection Requests (SIRs). Review, comment and approve work mock-ups and do sample approvals from quality perspective. Witnessing and approval of soil, materials testing, concrete mix trials, designs and concrete batch sheets. Witnessing of on-site and external laboratory QC testing to be done as per contractor agreed Inspection and test plan and CtrlS direction. Factory inspections and preparing reports as per CtrlS QC requirements. Ensuring that Daily observations & non Conformance report (NC report) should be shared with CtrlS project head and management with photos Frequent checks on calibration of measuring and testing devices used by CtrlS and vendors. Pre-customer handover snagging and tracking of closure should be carried out as applicable. Report of same shall be updated and shared in excel. Conducting on-site trainings and tool box meetings on technical topics and work methodologies for vendor s staff and workers. Carry out analysis of snags and NCs basis probable root cause identified after discussion of site and present same in weekly / monthly reports. Documentation: Maintain comprehensive documentation of QAP, work methodologies, checklist and ITPs. All records as per MIR, SIR, NCs, observations and snags- Issue and closure along with evidences. Weekly and monthly quality reports as per management formats. Education & Experience Credentials: Bachelors degree in Civil Engineering / Construction Technology, or a related field/ Diploma in Civil Engineering / Construction Technology. 10 to 12 years of hands-on experience in Quality Management of commercial / industrial construction works. Minimum 15 yrs. experience required for a Diploma holder. Certifications: Desirable: Microsoft office, Quality Management, Six Sigma Green Belt, Statistical QC, Auto-CAD, CDCP - Certified data center professional (not mandatory) If you are a Quality Control Manager looking to grow your career in a dynamic environment, we encourage you to apply and contribute to the success of our organization. We provide a supportive environment for learning and growth.