Sr. Account Management Executive / Asst Manager Account Management

As an Account Manager at our company located in Noida, your primary responsibility will be to ensure the overall growth of the accounts assigned to you. You will be managing all stakeholders associated with the account, both internally and externally. Key Responsibilities: - Foster Client Relationship Management by engaging with the clients regularly, building strong and lasting relationships, and spreading awareness effectively. - Conduct Market Research to gather intelligence on clients, their markets, competitors, and industry trends. - Manage Account by ensuring smooth and timely delivery of all requirements to clients, managing client satisfaction, and handling delivery management processes. - Track Contract signing, Agreement receipt, overdue collections, and work towards improving customer engagement. - Collaborate with internal teams such as Technology, SEO, Social Media, and Content Teams to enhance the Account Management process. - Serve as the lead point of contact for all matters specific to the assigned account and work towards closing sales by explaining product/service capabilities and building rapport with existing clients. - Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors. Qualifications: - Bachelor's Degree in any field (B Tech in Computer Science or equivalent preferred). - MBA or other management qualification (Regular MBA preferred). Experience Required: - Minimum 2+ years of relevant work experience as an Account Manager in the International/Domestic domain. - In-depth knowledge of IT Services or SAAS Product Delivery Account Management and Digital Marketing client management. - Thorough understanding of IT services like web development, mobile application development, and digital marketing. Skills and Abilities: - Proficiency in MS Office, especially MS Excel. - Understanding of Account performance matrix. - Excellent communication and organizational skills. - Business acumen with a problem-solving attitude. - Strong presentation skills and competencies. - Integrity, sincerity, accountability, and proactive nature. - Ability to think out of the box, attention to detail, and building partnerships. - Building trust, agile in nature, and a customer-centric approach.,