Innova ESI logo

Splunk administration

6 years

0 Lacs

hyderabad telangana india

Posted:3 weeks ago| Platform: Linkedin logo

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Skills Required

splunk architecture query monitoring troubleshooting resolve orchestration puppet automation aws linux analysis communication support model documentation rollback engineering servicenow compliance engagement tracking configuration reporting power itil ansible certification

Work Mode

On-site

Job Type

Full Time

Job Description

Skill Name

Exp

Location Preference

Notice Period


JD:


Role Requirements

Splunk Proficiency -

Orchestration Tools -

Cloud & Operating system -

Incident Handling -

Process & Runbook Usage -

Communication –

Support Model –

Documentation -

Experience -

  • 3–6 years in Splunk administration, engineering, or support
  • ServiceNow workflows
  • Splunk Search, Dashboards, ITSI (optional), troubleshooting, and maintaining systems
  • Familiar with working in a compliance-driven engagement model

Key Responsibilities:

  • Execute change requests as per Splunk TechOps runbooks and compliance standards.
  • Use ServiceNow workflows and IA tickets for tracking and executing changes.
  • Review and validate proposed Splunk configuration changes before implementation.
  • Develop and maintain Splunk runbooks.
  • Follow second-person review protocols and maintain documentation per guidelines.
  • Provide ad hoc reporting and support customer escalations or incident investigations.
  • Update and maintain supplier engineering runbooks with clear rollback instructions.
  • Track KPIs and SLAs including successful execution rates of approved changes.
  • Execute production-grade changes via ServiceNow

  • Preferred Certifications

    • Splunk Core Certified Admin / Power User
    • ITIL Foundation (for change process understanding)
    • Puppet/Ansible certification (desirable)

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