Specialist /Senior Associate OTC

Job Description

Job Description : Key Responsibilities: Customer Invoicing: Generate and issue customer invoices accurately and on time based on sales orders, contracts, or delivery notes. Ensure compliance with contractual terms, tax regulations (e.g., VAT in KSA), and internal policies. Cash Application: Apply customer payments against invoices in ERP/SAP accurately. Investigate and resolve any unapplied cash or discrepancies. Accounts Reconciliation: Perform monthly reconciliation of customer accounts and resolve mismatches in coordination with customers and internal stakeholders. Maintain up-to-date records for all AR transactions. Collections Management: Monitor outstanding accounts and proactively engage customers for payments. Issue reminders, dunning letters, and escalate overdue accounts in line with company policy. Coordinate with the Legal team for escalated collections when necessary. Reporting: Prepare regular AR aging reports, collection status reports, and cash forecasting inputs. Support monthly, quarterly, and year-end close activities by providing AR-related data and analysis. Process Improvements: Identify inefficiencies in the O2C cycle and propose process improvements. Ensure all AR processes comply with internal controls, SOX (if applicable), and audit requirements. Stakeholder Management: Collaborate with Sales, Contracts, Operations, and Treasury teams to resolve billing issues and improve customer satisfaction. Support internal and external audit processes by providing necessary documentation.