Specialist - HR Service Delivery

Job Description

Requirements Description and Requirements Position Summary This position is for an individual contributor role in HR Service Delivery wherein the incumbent will be responsible for the successful end-to-end delivery and management of the HR Systems like HCM Cloud & processes, Crunchr Report, HR report on annually/ monthly/adhoc and associated the updating internal systems like MGCC1Hub for all employees of MetLife services East Private Limited & its affiliates Job Responsibilities Workforce Management of HCM Cloud activities through maintaining rigorous tracking. Monitoring PeopleSoft transactions and interact with US counterparts. Daily Audit of HCMS transaction HCMS Head Count Reconciliation with Functions. End-to-End process of internal HR system and Automation includes UAT Testing Managing multiple frequency of management and adhoc reports Compliance reports and audits Periodical report out of metrices – specifying the effectiveness of the function Process improvements, removal of non-value adds and stakeholder management Data Analytics to establish trends and to report out Regular Personal File audit on completion of documentation About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less