Spare Parts Assistant

Spare Parts Assistant

Job Description

Key Purpose

The Spare Parts Assistant provides support to the spare parts department and assists in various operational tasks related to inventory management, order processing, customer service, and documentation. They play a vital role in ensuring smooth operations and efficient delivery of spare parts to customers and internal departments.

Duties & Responsibilities

1. Inventory Management: Assist in maintaining and monitoring spare parts inventory, including stock levels, organization, and regular stock checks.

2. Order Processing: Receive and process customer orders for spare parts, verify part availability, generate invoices, and coordinate order fulfillment.

3. Customer Service: Provide assistance to customers in identifying and selecting the right spare parts for their vehicles. Address customer inquiries and provide information about pricing, availability, and delivery times.

4. Parts Catalog Assistance: Assist in maintaining an up-to-date and accurate parts catalog, including adding new parts, updating information, and ensuring easy access for customers and internal staff.

5. Documentation and Record Keeping: Maintain proper documentation of spare parts transactions, sales records, and inventory reports. Keep track of invoices, delivery notes, and other relevant documents.

6. Parts Handling and Packaging: Assist in receiving and inspecting incoming spare parts shipments. Properly handle, package, and store spare parts to ensure their integrity and prevent damage.

7. Stock Replenishment: Collaborate with the Spare Parts Incharge or Manager to identify stock replenishment needs and coordinate with suppliers for timely procurement.

8. Data Entry and Reporting: Assist in entering data into computer systems for inventory management and generating reports on stock levels, sales, and parts availability.

9. Technical Support: Provide basic technical assistance to customers and internal teams regarding spare parts identification and compatibility.

10. General Support: Assist in general administrative tasks, such as answering phone calls, responding to emails, and maintaining a clean and organized spare parts department.

SKILLS Requirement

a) Automotive Parts Knowledge: Basic understanding of automotive spare parts and their functions.

b) Inventory Management: Familiarity with inventory control techniques and the ability to assist in stock management tasks.

c) Customer Service: Strong interpersonal and communication skills to provide assistance and support to customers.

d) Attention to Detail: Accuracy and attentiveness in maintaining records, handling documentation, and processing orders.

e) Computer Skills: Basic computer literacy, including proficiency in using inventory management software and Microsoft Office applications.

f) Organizational Skills: Ability to organize and maintain spare parts inventory, ensuring proper labeling and storage.

g) Teamwork: Collaborative attitude and willingness to work as part of a team in a fast-paced environment.

h) Problem-Solving: Ability to assist in addressing customer inquiries and resolving basic issues related to spare parts.

i) Time Management: Efficiently manage tasks and prioritize responsibilities to meet deadlines.

Education

Bachelor's degree in Business Administration, Marketing, or a related field is typically required.

Additional certifications or training in supply chain management, inventory control, or related areas can be beneficial.

Experience

Minimum of 1-2 years of experience in spare parts management, inventory control, or related roles within the automobile industry.

Familiarity with spare parts operations, including procurement processes, inventory management, and parts catalog systems.

Job Type: Full-time

Pay: ₹10,000.00 - ₹16,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Work Location: In person