Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
5.0 - 10.0 years
3 - 6 Lacs
Hyderabad
Work from Office
About Worksoft: Worksoft empowers business and IT to deliver flawless applications faster and more efficiently with the ability to discover, document, test, and automate end-to-end business processes in pre-production and production environments. Our solutions ensure business process quality and resilience by automating tests for SAP, Oracle, and other enterprise applications. Recognized by global enterprise customers and top system integrators as the gold standard for SAP automated testing. Worksoft s automation is embedded into their ERP practices to support Agile, DevOps, and SAFe methodologies and accelerate digital transformations. About the Job: The Senior Software Support Engineer role is a role within the Customer Support team, taking care of the most complex customer issues and tackling the role and responsibilities of the subject matter expert in our software. It is the Support engineers responsibility to work towards root cause determination and expedite an action plan to resolve the problem. The role is a customer facing one, so strong customer skills are a requirement for being successful in this position. This position reports to the Customer Support Manager and is a remote position in India. Hyderabad or Bangalore area is preferred but not required. Key Responsibilities: Handling complex issues raised from the lower support tiers and recording all related activities in the ticketing system. Deep investigation of complex technical issues and the solution of support requests. Providing training, coaching and mentoring of the lower support tiers to improve product knowledge and issue handling skills. Actively developing and maintaining technical knowledge base content. Timely communication to customers with a focus on service and relationship building. Provide in depth pre and post sales technical assistance for internal and external customers, facilitating the investigation, identification, root cause and resolution of complex technical issues. Areas will include configuration, installation, environmental and application functionality, as well as other potential causes. Expedite timely resolutions to help maintain and reduce case closure times. Work with and advance issues to Engineering where required. Build positive relationships with our partners and end customers. Keep the customer updated on the status of work on their problems. Develop robust communication practices with a strong focus on customer service and solution quality. Support the knowledge-sharing mindset by contributing knowledge content for all new issues encountered and resolved at Tier 2 and improve existing content where necessary to ensure good visibility and re-usability of data on known problems. Keep the case handling system updated with current information on the support case, related activities and resolution. Maintain and extend product knowledge by self-study and by attending relevant training sessions. Regularly share product and problem-solving knowledge via coaching and training initiatives. Mentor agents in lower support tiers as part of the companys talent development and retention ethos. Required Skills and Experience: Minimum of 5 years in a role requiring troubleshooting and problem-solving skills - ability to quickly assess the impact, complexity and urgency of technical issues In-depth knowledge of corporate networks In-depth knowledge of remote computing (RDP, VM, AWS, RDS, Azure, VDI, RTS, Citrix, etc. ) Understanding of Windows servers, IIS, and software installations In-depth knowledge of access rights/security In-depth knowledge of Windows operating system Experience with software testing Excellent written and oral English communications skills technical writing, editing experience Desired Skills and Experience: Experience with Worksoft products - Worksoft Certification Microsoft Certified relevant to the role Experience with test automation Additional fluent languages: Spanish/German/French Cloud Certifications: Azure Administrator Associate, AWS Certification Google Cloud certification Experience with SQL server administration Mac troubleshooting Experience: 5+ years Mode of Work: Remote/Hybrid Location: Hyderabad Worksoft Values Team No egos here ... just great people, fun, flexibility, and trust. Respect We welcome, we include, and we respect everyone. Urgency Have the courage to take risks. Uncover Opportunities and seize the moment. 11 am - 8 pm IST
Posted 2 months ago
2.0 - 3.0 years
4 - 5 Lacs
Bengaluru
Work from Office
The Global Purchasing Team is responsible for creating purchase orders after reviewing purchase requisitions in accordance with Oracles procurement/supplier contracts to mitigate Oracle s risk and ensure compliance with Oracle legal guidelines and purchasing policy. Detailed Description s : - As Purchasing Lead Analyst your responsibilities include Reviewing approved requisitions and create purchase orders in accordance with Oracles Global Purchasing / Finance policy. Action on notifications for PO changes and PO extensions. Work close with the strategic team, requester and support processes for end-to-end solutions. Identify, propose and initiate implementation of process efficiencies/improvements. Job Requirements Any Graduate with 2-3 years of work experience along with excellent Spanish language skills. Detail oriented with the ability to follow desktop procedures and work instructions closely. Logical thought process with the ability to follow guidelines and documented procedures. Good analytical skills. Strong problem solver with ability to identify opportunities and develop effective solutions or identify workarounds. Challenges existing conventions and thinks outside the box Self-starter with the ability to take initiative. Strong communication skills and the ability to influence individuals up and down within the organizational hierarchy as well as within outside lines of business. Career Level - IC2 The Global Purchasing Team is responsible for creating purchase orders after reviewing purchase requisitions in accordance with Oracles procurement/supplier contracts to mitigate Oracle s risk and ensure compliance with Oracle legal guidelines and purchasing policy. Detailed Description s : - As Purchasing Lead Analyst your responsibilities include Reviewing approved requisitions and create purchase orders in accordance with Oracles Global Purchasing / Finance policy. Action on notifications for PO changes and PO extensions. Work close with the strategic team, requester and support processes for end-to-end solutions. Identify, propose and initiate implementation of process efficiencies/improvements. Job Requirements Any Graduate with 2-3 years of work experience along with excellent Spanish language skills. Detail oriented with the ability to follow desktop procedures and work instructions closely. Logical thought process with the ability to follow guidelines and documented procedures. Good analytical skills. Strong problem solver with ability to identify opportunities and develop effective solutions or identify workarounds. Challenges existing conventions and thinks outside the box Self-starter with the ability to take initiative. Strong communication skills and the ability to influence individuals up and down within the organizational hierarchy as well as within outside lines of business.
Posted 2 months ago
0.0 - 4.0 years
2 - 6 Lacs
Hyderabad
Work from Office
The primary responsibility of the role is to perform analysis, quality checks on digital content of the e-book and to identify errors as well as validating errors reported by various systems and customers. The associate needs to have maturity and ability to review explicit adult content from a clinical perspective. This includes nudity and strong language. The role will require the candidate to quickly understand the e-book content quality standards, operation workflow tools and other supporting tools. Associate needs to continuously adapt to and learn the new features of various tools and systems and improve on their acumen to identify and report the errors. Associate has to follow SOP to catch errors in the content. Associate needs to perform content quality checks to qualify the customer experience for content viewing and Kindle device usage. Associate will need to use software tools for quality audit, content editing and data capture. The associate will need to be aware of operation metrics like productivity (number of titles processed per hour), quality (defect percentage) and delivery/latency SLA. Associate will be measured on their compliance to these metrics, SLA requirements, QA guidelines, team goals, personal goals and ability to ideate and drive process improvements for closure. The associate should be a team player and come up with ideas to improve the editing/QA process. Associate will need to often contact publishers and vendor managers to report errors identified and provide status update as and when required. Associate will be an individual contributor for this role. In addition, the associate must be able to pay close attention to minute details, have good communication skills, and a professional demeanor. Associate needs to continuously adapt to and learn the new features of various tools and systems and improve on their acumen to identify and report the errors. Associate has to follow SOP to catch errors in the content. Associate needs to perform content quality checks to qualify the customer experience for content viewing and Kindle device usage. Associate will need to use software tools for quality audit, content editing and data capture. The associate will need to be aware of operation metrics like productivity (number of titles processed per hour), quality and delivery/latency SLA. Associate will be measured on their compliance to these metrics, SLA requirements, QA guidelines, team goals, personal goals and ability to ideate and drive process improvements for closure. The associate should be a team player and come up with ideas to improve the editing/QA process. Associate will need to often contact publishers and vendor managers to report errors identified and provide status update as and when required. Associate will be an individual contributor for this role. In addition, the associate must be able to pay close attention to minute details, have good communication skills, and a professional demeanor. High level of skill in written Spanish, including spelling, grammar and punctuation. B1 certification in Spanish language. Ability to meet deadlines in a fast-paced work environment driven by complex software systems and processes. Should be self-motivated and a good team player. Good at problem solving, data analysis and troubleshooting issues related to content quality. Good interpersonal skills to manage ongoing relationships with software team and inter-operations teams. Ability to work seamlessly in MS Excel & MS Word. Knowledge about various aspects of written Spanish. Proof reading skill set will be an added advantage. Self starter, good team player. Strong attention to detail in editing content and deep dive and identify root causes of issues. Knowledge of or experience in Publishing industry is a big plus. Ability to drive new mechanisms within internal teams.
Posted 2 months ago
3.0 - 5.0 years
6 - 10 Lacs
Mumbai
Work from Office
: Job Title- Client Service Officer - CSO, AS Location- Mumbai, India Role Description The Working Capital (WoCA) team has overall responsibility for managing Financial Supply Chain Programs across our global locations. The WoCA Documentation team looks at the Supplier Finance Onboarding and Repapering Legal documentation and Static System set-ups for all the suppliers. The team liaises with the Program Managers and the Suppliers for finalization of the Contract and Legal Documentation. The Client Service Officer is focused on providing excellent customer service and customer-oriented solutions with respect to the Legal Documentation and system operations for suppliers. Candidate/Applicant supports suppliers in case of problems independently, proactively, and efficiently to ensure customer satisfaction, while providing guidance to Suppliers and Program Managers. The CSO provides feedback and best advice to team members, as appropriate, so that individual and shared performance reflects current and meets the future requirements of the bank. In some cases, CSO assists the Supplier Program process by connecting with suppliers, liaising with Program Mangers and operations departments to provide information to meet internal guidelines and external legal/regulatory frameworks. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy. Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities You work closely with key teams within the Bank throughout the supplier on-boarding processes to ensure suppliers are on-boarded efficiently and within agreed Service Level Agreements (SLA). You create standard supplier contracts and supplier contracts with limited complexity. You accompany the technical implementation of new suppliers from start to finish. You participate in discussions with customers and stakeholders to inform them on the on-boarding status or to answer questions about contract documentation, with guidance from Client Service Specialists for customized/ negotiated contracts You handle client complaints competently, including escalations of recurring incidents, with guidance from Client Service Specialists Your skills and experience Proficiency in German Language at least B2 level or equivalent MBA with 2 years experience. Preferably a Law Graduate. Experience in a legal documentation vetting and customer Service Spoken and written fluency in English and in one or more EU languages, preferably German Distinctive flexibility and ability to produce work results of the highest quality under time pressure and while prioritizing Tech savviness and good knowledge of MS Office applications Team player with strong interpersonal and communication skills, also in multi-cultural work settings. How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 2 months ago
0.0 - 2.0 years
4 - 6 Lacs
Noida
Work from Office
iEnergizer - 50 Location: iEnergizer - Noida We are seeking a detail-oriented and proactive #SpanishProcess Specialist to join our team. In this role, you will be responsible for managing and optimizing processes while providing exceptional support to Spanish-speaking clients and stakeholders. Your ability to communicate effectively in Spanish will be crucial in ensuring seamless operations and outstanding service. : 50 - Spanish - : Serve as the primary point of contact for Spanish-speaking clients. Translate and interpret documents, communications, and meetings as needed. Provide clear and effective communication in both Spanish and English. Address and resolve client inquiries and issues in a timely manner. Assist in developing and maintaining customer support materials in Spanish. Ensure high levels of client satisfaction and engagement. Prepare and present reports on process performance and improvements. Maintain accurate and up-to-date process documentation in both languages. Ensure compliance with relevant regulations and standards. : _ Fluency in #Spanish (Minimum B2 Level) Proven experience in process management, project management. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Contactperson Shreenanti- 8533834611 Palak- 9220336073
Posted 2 months ago
0 years
0 - 0 Lacs
Indira Nagar , Lucknow, Uttar Pradesh
On-site
We are looking for a detail-oriented Foreign Language Proofreader to review and correct translated content for grammar, spelling, punctuation, consistency, and cultural accuracy. The role ensures high-quality, error-free content in [Spanish, French, Italian, German, Arabic, Japanese, Chinese]. Key Responsibilities: Proofread translated documents in [Spanish, French, Italian, German, Arabic, Japanese, Chinese, English] for linguistic accuracy. Ensure consistency in tone, style, and terminology Identify and correct grammar, spelling, and punctuation errors Collaborate with translators and editors to improve quality Follow brand guidelines and localization standards Requirements: Native or near-native proficiency in [Spanish, French, Italian, German, Arabic, Japanese, Chinese] and strong English skills Proven experience in proofreading, editing, or translation Excellent attention to detail and language nuance Familiarity with CAT tools and style guides (preferred) Degree in Linguistics, Translation, or a related field. Job Type: Full-time Pay: ₹13,000.00 - ₹20,000.00 per month Schedule: Day shift Work Location: In person
Posted 2 months ago
0 years
0 - 0 Lacs
Mohali, Punjab
On-site
Home Tutor / Online We are seeking a passionate and experienced Spanish teacher for personalized, in-home tutoring. The ideal candidate will have a strong command of the Spanish language and a proven ability to teach students of various age groups and proficiency levels. The tutor will provide engaging, tailored lessons to help the student(s) develop speaking, listening, reading, and writing skills in Spanish. Job Type: Part-time Pay: ₹10,000.00 - ₹15,000.00 per month Expected hours: No less than 12 per week Benefits: Flexible schedule Internet reimbursement Schedule: Day shift Work Location: In person
Posted 2 months ago
0 years
0 - 0 Lacs
Indira Nagar , Lucknow, Uttar Pradesh
On-site
Job Title: Foreign Language Proofreader Company: EduGorilla Location: Munsipuliya Indira Nagar Near Arvindo park lucknow 226016 Job Type: Full-Time Job Summary: We are looking for a detail-oriented Foreign Language Proofreader to review and correct translated content for grammar, spelling, punctuation, consistency, and cultural accuracy. The role ensures high-quality, error-free content in [Spanish, French, Italian, German, Arabic, Japanese, Chinese]. Key Responsibilities: Proofread translated documents in [Spanish, French, Italian, German, Arabic, Japanese, Chinese, English] for linguistic accuracy. Ensure consistency in tone, style, and terminology Identify and correct grammar, spelling, and punctuation errors Collaborate with translators and editors to improve quality Follow brand guidelines and localization standards Requirements: Native or near-native proficiency in [Spanish, French, Italian, German, Arabic, Japanese, Chinese etc] and strong English skills Proven experience in proofreading, editing, or translation Excellent attention to detail and language nuance Familiarity with CAT tools and style guides (preferred)Degree in Linguistics, Translation, or a related field. Interested candidate can share there resume at: 9559830375 Or E mail: [email protected] Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹50,000.00 per month Schedule: Day shift Monday to Friday Morning shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person Speak with the employer +91 9559830375
Posted 2 months ago
1.0 - 3.0 years
0 Lacs
Bengaluru, Karnataka
On-site
At The United Firm, our people are our most important resource. We're looking for a Legal Talent Acquisition, Attorney Recruiter to become one of them and to help us find more talented individuals. As a key member of our Talent Acquisition team, you will play a vital role in scheduling interviews, managing the recruiting process, and fostering candidate relationships. Responsibilities: Schedule phone, video-conference, and in-person interviews; liaising directly with candidates and hiring managers Serve as the candidates' primary point of contact throughout the recruiting process Assess candidate qualifications through resume reviews, phone screens, and in-person interviews Provide timely status updates to candidates via phone, email, and text Conduct initial phone interviews with potential candidates Collaborate with Department Managers to understand staffing needs Assist in coordinating various recruiting activities Manage our Applicant Tracking System (ATS - Greenhouse), including creating new positions, writing/updating job descriptions Review inbound candidate applications to determine qualifications Proactively source candidates through social media, direct sourcing, networking, and other channels Build a pipeline of qualified candidates using passive sourcing, job boards, career fairs, community network events, and social media Employ creative methods for talent discovery Conduct background and reference checks Qualifications 1 to 3 years of office experience Attorney recruiting experience preferred Greenhouse experience preferred Bilingual (English/Spanish) preferred, but not required Proficient with Microsoft Office Suite or Google Suite Ability to manage confidential information with integrity Demonstrated ability to maintain composure under stressful conditions The United Firm, APC is an equal employment opportunity employer, and we welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status or genetics. We are dedicated to providing an inclusive, open, and diverse work environment.
Posted 2 months ago
11.0 - 12.0 years
13 - 15 Lacs
Bengaluru
Work from Office
Job Title - Finance Deal Pricing in Service Industry (Preferably IT Industry) + CTS Manager + Entity Corporate Functions DSP Management Level: 07 CTS Manager Location:Bengaluru Must have skills: Finance Deal Pricing in Service industry (Preferably IT Industry). Good to have skills:Core Finance/ FP&A, Excellent communication skills, MS Excel skills Job Summary :The Avanade Deal Shaping & Pricing Team provides professional financial and commercial leadership and resources focused on the development and approval of large, complex deals, ensuring accuracy in financial evaluation and compliance with external regulatory and internal requirements. The purpose of the role is to lead pricing, commercial structuring and provide comprehensive complex financial support for Managed Services and Consulting deals in Europe and Growth Market Roles & Responsibilities: Why Join ADSP? Work in fast paced sales environment with a global commercial team. Gain an insight into Avanade sales organisation. Play a key role in supporting Avanade growth. Receive comprehensive commercial, pricing and financial modelling training. Learn new pricing tools and deal processes. The major areas of responsibility for the role are: Own the commercial and financial aspects for shaping, structuring, and closing of large and complex transactions. Developing and/or supporting the structuring of detailed financial models using bespoke tool set. Interpreting detailed financial models and providing detailed analysis. Preparing detailed pricing responses for Customer submissions and contributing content for Customer deliverables. Identifying areas of risk and opportunities for margin improvement Understanding impacts of key financial elements or contractual terms, including COLA, FX, Contingency, Payment Terms Improve consistency and quality of pricing of deals. Preparing detailed Accounting Treatment Memorandums consistent with US GAAP. Developing Global Rate Cards and Commercial Frameworks. Drafting and negotiation contract commercial Terms and Conditions. Developing materials for management approvals and participating Commercial Deal Reviews Managing a portfolio of deals across a region and developing relationships with Area and Regional Solution and Sales Teams. Leading, managing, coaching, developing and training junior members of the team. Supporting Strategic Pricing and Commercial Initiatives. Maintain price benchmarking and competitive pricing information. Enable the transition of financials at point of sale to delivery contract finance. Work with the BD and Solution Architect organizations to develop the costing and pricing of the opportunities to be presented to customers. Engage as part of a larger team working with Sales Teams, Finance Leadership, CFM, Controllership, Tax and Legal. Working with Delivery organization and other members of Finance in having regional compliance of finance and revenue recognition policies, internal controls and contract checklists. Professional & Technical Skills: - Able to lead or support in a project management capacity on developing pricing initiatives Experience in Deal Pricing Reviews Able to provide innovative thinking Able to work in a team with executive level members to drive out deliverables Able to prepare business case presentations with clear objectives, scope, and work plan Able to produce or support creation of high-quality deliverables Experience in working in technology companies and/or consulting companies Can work independently, used to resolving issues on his/her own Excellent organization and prioritization skills in a pressured commercial environment Fluency in English, Spanish and Portuguese Strong analytical skills Interact with all members of the Avanade Deal Shaping and Pricing teams Experience dealing with executives regarding financial reporting and accounting matters Strong communication skills to discuss "issue" areas with appropriate parties Excellent working knowledge of Excel and good knowledge of MS Windows based software packages:Word, Outlook, Teams and SharePoint. Working knowledge of SAP Financials preferred but not required. Working knowledge of CRM preferred but not required Additional Information: - This position is based at our Bengaluru office. Qualifications Experience: Minimum 11 to 12 year(s) of overall experience of which 7 to 8 years in IT service industry deal pricing experience is required. Educational Qualification: CA /CWA / MBA (Accurate educational details should capture)
Posted 2 months ago
3.0 - 5.0 years
5 - 7 Lacs
Gurugram
Work from Office
Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Business Advisory Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: Spanish - Proficient What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Platform and software contact centers use to provide customer support. The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance.You will be aligned with our Business Process Delivery. As the Support Center Query Controller responds to client and supplier requests (Tier 1) and operates in the functional aspect of a client Accounts Payable system and T&E system as well as the Accenture ticket tracking system. You should be proficient in the foreign language and use translation tools to meet the clients' needs. You should also have at least a B1/B2 certification from a recognized institution. The Foreign language team aids in translating process documents, reports and presentations from Foreign Language to English and vice versa, as required. The Support Center Agent acts on behalf of the client as main contact for supplier queries and answers questions regarding invoice payment status, remittance, T&E reports and reimbursements, researches and resolves non-complex problems/issues and escalates complex problems/issues. The Support Center Agent provides support for BSS Support Center customers and uses prescribed tools and processes for issue resolution. What are we looking for? Handle, research, and resolve phone and email inquiries for BSS Support Center customers regarding non-complex payment and T&E reimbursement issues Escalate issues as needed to other Accenture teams or customer contacts Develop strong working relationships to work effectively with these teams to achieve timely resolution Identify urgent and sensitive issues and inform and involve supervisor where required Document and update customer contacts and customer issues in the Ticket Tracking System Complete any follow-up work related to customer issue resolution. Answer questions, provide advice, and offer service to customers in a professional and courteous manner. Adhere to current understanding of policies and procedures, new products, services and processes of the client and the call center. Maintain acceptable attendance, punctuality, and respond to policy and procedures for communicating any schedule changes and preferences. Meet productivity and quality performance expectations as established by BSS Support Center management Focus on achieving defined KPIs and SLAs Conduct self-evaluations using quality-coaching tools to assess personal skill development and review results with Supervisors. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation
Posted 2 months ago
2.0 - 7.0 years
1 - 5 Lacs
Gurugram
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support, Spanish Language Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide efficient Service Desk Voice Support. Utilize Spanish Language skills effectively. Maintain client satisfaction through prompt issue resolution. Document and escalate complex technical issues. Collaborate with cross-functional teams to enhance system performance. Professional & Technical Skills: Must To Have Skills: Proficiency in Service Desk Management, Service Desk Voice Support, Spanish Language Strong understanding of IT service management principles. Experience in troubleshooting software and hardware issues. Knowledge of remote desktop applications and help desk software. Excellent communication and customer service skills. Additional Information: The candidate should have a minimum of 2 years of experience in Service Desk Management. This position is based at our Gurugram office. A 15 years full-time education is required. Qualifications 15 years full time education
Posted 2 months ago
3.0 - 5.0 years
2 - 5 Lacs
Gurugram
Work from Office
Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Service Delivery Ops Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: Spanish - Proficient What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Platform and software contact centers use to provide customer support. The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance. Support additional duties as necessary in high volume periods in the Support Center.This job description reflects management s assignment of essential functions; it does not prescribe or restrict responsibilities that may be assigned. What are we looking for? Handle, research, and resolve phone and email inquiries for BSS Support Center customers regarding non-complex payment and T&E reimbursement issues Escalate issues as needed to other Accenture teams or customer contacts Develop strong working relationships to work effectively with these teams to achieve timely resolution Identify urgent and sensitive issues and inform and involve supervisor where required Document and update customer contacts and customer issues in the Ticket Tracking System Complete any follow-up work related to customer issue resolution. Answer questions, provide advice, and offer service to customers in a professional and courteous manner. Adhere to current understanding of policies and procedures, new products, services and processes of the client and the call center. Maintain acceptable attendance, punctuality, and respond to policy and procedures for communicating any schedule changes and preferences. Meet productivity and quality performance expectations as established by BSS Support Center management Focus on achieving defined KPIs and SLAs Conduct self-evaluations using quality-coaching tools to assess personal skill development and review results with Supervisors. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 months ago
7.0 years
0 - 0 Lacs
Gurugram, Haryana
On-site
About Us: VEV Travels is a leading travel agency with over 7 years of experience in the industry. With a strong team of 150+ employees, we specialize in providing top-notch travel solutions, ensuring seamless experiences for our customers. Job Role & Responsibilities: Handle inbound and outbound PPC calls for US, UK, and Spanish markets. Assist customers with car rental and hotel bookings. Convert leads into successful sales with exceptional customer service. Utilize in-depth knowledge of US geography to recommend the best travel solutions. Meet and exceed sales targets to maximize earnings through lucrative incentives. Requirements : Experience: Minimum 1-2 years in the travel industry (preferred), especially in the US market. Freshers Welcome: If youre new to the industry but have strong communication skills and a willingness to learn, you can still apply! Skills : Strong communication skills and a deep understanding of US geography. Flexibility : Willingness to work in rotational and night shifts. Perks & Benefits: Competitive salary with unlimited incentives Meals included during shifts Cab facility for convenient commuting Flexible shifts timings (Day and Night both) Opportunity to work in an international travel sales environment Submit your application to our HR Team - [email protected] Contact - +91 7428879323 (Drop Your Resume on Whatsapp with cover letter) Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹50,000.00 per month Benefits: Commuter assistance Food provided Application Question(s): Did you read the job description properly? Experience: Travel Agent: 1 year (Required) Work Location: In person Application Deadline: 12/06/2025
Posted 2 months ago
0 years
0 Lacs
Mumbai, Maharashtra
On-site
TAS - Loan Agency Administrator Job ID: R0347650 Full/Part-Time: Full-time Regular/Temporary: Regular Listed: 2025-06-04 Location: Mumbai Position Overview Job title: TAS - Loan Agency Administrator Corporate title: Associate Location: Mumbai, India Role Description This role is exciting and broad ranging: the successful candidate will be a part of the EMEA Syndicated Loan Agency team, providing services as facility agent and security agent on a wide portfolio of deals, originated both by Deutsche Bank AG and third-party originating banks. The DIPL Mumbai middle-office team will have extensive interaction across the transaction value chain supporting the end-to-end service delivery to the client and ensuring that the business fulfills all regulatory obligations. The successful candidate will be required to cover European working hours supporting the EMEA business. Corporate title will depend on the relative experience of candidate. Overview: Business Division Deutsche Bank’s Corporate Bank (CB) a market leader in cash management, trade finance & lending, securities services, and Trust & Agency Services. Focusing on the treasurers and finance departments of corporate and commercial clients and financial institutions across the globe, our universal expertise and global network allows us to offer truly integrated and effective solutions. Overview: Business CB’s Trust and Agency Services (TAS) team, with offices in New York, California, London, Frankfurt, Milan, Lisbon, Dublin, Hong Kong, Singapore, and Tokyo has long been recognized as a leader in the provision of administrative and fiduciary services to the global debt and equities markets. It supports structures from the simplest to the most complex, covering Asset Backed Securities, CLOs and Managed accounts, Corporate Debt, Escrows, Project Finance, Loan Agency, and Depositary Receipts. What we’ll offer you: As part of our flexible scheme, here are just some of the benefits that you’ll enjoy. Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Supporting the administration of a portfolio of Syndicated Loans transactions across a variety of loan sectors (Leveraged, Emerging Markets, Islamic, Structured Credit, Investment Grade, Workouts) Daily liaison with all internal parties (front office, finance, loan-operations) and external transaction parties (Investors, Advisers, Lenders, Syndicate Banks) and other interested parties Reviewing agency and related documentation following check-list procedures in line with standard Loan Market Association (LMA) templates and writing summary/comments thereto Maintain internal databases (register of credit contacts) & external data rooms (Debtdomain / Intralinks) Ensuring the timely billing and chasing of revenue clients Managing any deal-related cash accounts (e.g., Project Financing) Monitor financial reporting and compliance requirements & margin adjustments. Facilitate/verifying letter of credit and guarantee issuances. Tracking/monitoring lenders’ feedback on waiver and amendment requests Verifying prepayments & resolving client queries Assist with the primary syndication process. Maintaining relationships with key clients & service providers Timely escalation of client or operational problems to team leaders / department head as relevant Supporting fellow team members, team leaders and department head on an ongoing basis Any other duties or ad-hoc projects as required. Your skills and experience Relevant experience in a similar role in investment banking or corporate banking administration A good understanding of the global financial services industry, Fixed income and Debt Capital Markets Experience in loan administration and/or loan operations Experience with syndicated loan agency market infrastructure (DebtDomain, Intralinks, Finestra/Ls2) would be beneficial. A practical understanding of market practice and procedures relating to Syndicated Loans agency administration. Experience at interacting widely through a financial service organization. A demonstrated ability to build and manage business relationships. The ability to work under pressure, handle multiple priorities and work as part of a team as well as individually. Fluent written and spoken English is essential. Additional European language skills including German, Spanish, Italian, French, and Russian would be beneficial but not essential. You will be: An effective and concise communicator, both verbal and written Numerate and analytical with strong attention to detail Able to interact with people from different business/disciplines acting consistently throughout the organization. A team player with strong communication skills, a proactive mind-set and a professional attitude to delivery and client-focus Able to work in a challenging and rapidly changing business environment. Able to adapt to complex financial and operational matters. PC literate with good working knowledge of Microsoft Office products particularly MS Excel. Parts of the role will be using internal systems for which training will be provided. Educated to degree level or similar. How we’ll support you Training and development to help you excel in your career. Coaching and support from experts in your team A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 2 months ago
3.0 - 5.0 years
5 - 7 Lacs
Bengaluru
Work from Office
Accounts Receivable is part of the Global Finance Information Center located in Bangalore. The Accounts Receivables team is primarily engaged in processing of all types of invoices, credit memo s, rebills, revenue accounting, reporting and its delivery to Oracles customers on timely manner.The hired Spanish language resource would be part of the LAD Invoice delivery team and shall be managing LAD Customers, ~ 2,500+ Incidents & transactions per quarter that include OSvC - Customer queries, Customer cut-offs, updating and maintaining contact details for dunning notifications. Working with sales on Manual invoice drafts to collect the required invoicing documentation for processing and releasing the invoices to the customer, assisting in web Invoicing onboarding for countries ORCL & OFSS CL, CR & BR. In addition, this role would involve having regular cadence calls with stakeholders to resolve any disputes raised by the Customer Candidate must possess: Proficient in the Spanish Language (Written and Verbal). Degree in Accounting | Work experience 3-5 years Sound accounting knowledge Good MS Office skills (Excel, Word & PowerPoint) Good interpersonal / communication skills Should be willing to work in the afternoon shift and other business-driven shift timings. Key Responsibilities: Complete the day-to-day activities assigned, setting priorities to ensure task completion. Demonstrates ability to work independently and resolve problems. Attend conference calls with internal and external stakeholders Ability to analyze data and provide meaningful information for decision making. Career Level - IC2 Accounts Receivable is part of the Global Finance Information Center located in Bangalore. The Accounts Receivables team is primarily engaged in processing of all types of invoices, credit memo s, rebills, revenue accounting, reporting and its delivery to Oracles customers on timely manner.The hired Spanish language resource would be part of the LAD Invoice delivery team and shall be managing LAD Customers, ~ 2,500+ Incidents & transactions per quarter that include OSvC - Customer queries, Customer cut-offs, updating and maintaining contact details for dunning notifications. Working with sales on Manual invoice drafts to collect the required invoicing documentation for processing and releasing the invoices to the customer, assisting in web Invoicing onboarding for countries ORCL & OFSS CL, CR & BR. In addition, this role would involve having regular cadence calls with stakeholders to resolve any disputes raised by the Customer. Candidate must possess: Proficient in the Spanish Language (Written and Verbal). Degree in Accounting | Work experience 3-5 years Sound accounting knowledge Good MS Office skills (Excel, Word & PowerPoint) Good interpersonal / communication skills Should be willing to work in the afternoon shift and other business-driven shift timings. Key Responsibilities: Complete the day-to-day activities assigned, setting priorities to ensure task completion. Demonstrates ability to work independently and resolve problems. Attend conference calls with internal and external stakeholders Ability to analyze data and provide meaningful information for decision making.
Posted 2 months ago
2.0 - 7.0 years
4 - 9 Lacs
Hyderabad
Work from Office
About the Role: Grade Level (for internal use): 07 The TeamTranslations department is part of the Financial Data Intelligence domain within the Market Intelligence division at S&P Global. The team is responsible for delivering accurate and timely translated content to internal financial and non-financial data collection teams within the division. It also supports translation requirements for other divisions as well as Corporate, Technology, Legal and News groups within the company.The ImpactAs a translator/linguist, you are responsible for producing quality translation in the target language. You will also be responsible for relevant and market specific research; data collection and analysis of the financial industry and other-related activities in the covered region through key processes established. Additionally, you will also maintain the most up-to-date market knowledge document through collaboration with relevant stakeholders and participate in projects to ensure the data integrity. This is reflected directly on the product that our clients use and support the company’s strategy in making S&P products available in target regions and industries. What is in it for you Have the opportunity to be a part of a large and growing Translations operation with over 300 employees across over 5 operating sites, that uses state-of-the-art translation processes and tools to deliver on the needs of internal customers not just within the division but the entire company. Be widely exposed to multiple data collection processes with a dependency on translation services within S&P Global. Be able to work with diverse and multicultural teams working out of Ahmedabad, Hyderabad, Manila, Penang, and Buenos Aires offices to achieve a common set of goals; andHave insight into our clients and/or C-level executives at companies whose data we cover, collect and present. Responsibilities Convert (translate/localize) high-level documents in the source language to the target language (Hebrew to English and vice-versa) by relaying the style and tone of the original language. Collect relevant financial information through primary research and secondary research. Ensure that queries from both internal and external clients are addressed accurately, comprehensively, and timely. Provide quality assurance of translated and localized materials. Create and maintain language glossaries, dictionaries, and translation memories utilized for translation, and draft language-specific style guides based on project requirements. Deliver on predefined individual and team targets including delivering outcomes with quality and excellence. Stay abreast of updated translation and research guidelines and policies. Daily reporting of work performed during the day in the reporting tools, including fixing of errors as per quality feedback within specified time and report back after completion. Participate in developing and executing projects as assigned from time to time as per company requirements. This encompasses expanding the market information and additional data coverage. Participate in testing new tools and application that would enhance individual and team productivity and efficiency. Ideate and execute Process Improvement and Automation projects. Escalate concerns on time and with correct line of communication and appropriate response to mails from co-workers & management team. Collaborate with other data sets and stakeholders in support of the team’s expansion and transformation goals. What We are Looking For: Basic Qualifications: Proficiency or native competency in specified language (Russian) and English. Other languages are a plus. At least 2 years of relevant experience as translator Excellent verbal and written communication skills in English and specified language (Hebrew and familiarity with Hebrew financial markets). Knowledge of Accounting and Financial subject matter, concepts, and terms. Preferred knowledge of financial statements (IS, BS, CF etc.), Key Ratios and other market-related data. Should have good analytical skills to conduct thorough objective research, and with good attention to detail. Well-versed with information research on the internet and desktop applications such as Microsoft Office 365 (MS Word, Excel, Teams, Outlook). Ability to interact with various levels and deal with issues in a mature and professional manner (excellent interpersonal skills to facilitate effective communication across teams) Must have the ability to work in a team as well as independently. Strong time management skills – must be able to prioritize, multi-task, and deliver regarding work deadlines, service level agreements, and targets set. Must have an inquisitive and investigative nature, and be proactive, highly motivated and have a positive attitude. Must be comfortable with learning modern technologies, processes, and tools.Preferred Qualifications Language proficiency certification is desirable. Proven experience of active participation on translation and localization projects particularly related to financial industry/markets. Experience with Lean principles, automation, and machine translation. Knowledge in SQL, Python and VBA Macro is a plus. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.For more information, visit www.spglobal.com/marketintelligence . What’s In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Were more than 35,000 strong worldwide—so were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Flexible DowntimeGenerous time off helps keep you energized for your time on. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIt’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Diversity, Equity, and Inclusion at S&P Global: At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email toEEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), DTMGOP203 - Entry Professional (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)
Posted 2 months ago
2.0 - 7.0 years
4 - 9 Lacs
Hyderabad
Work from Office
About the Role: Grade Level (for internal use): 07 The TeamTranslations department is part of the Financial Data Intelligence domain within the Market Intelligence division at S&P Global. The team is responsible for delivering accurate and timely translated content to internal financial and non-financial data collection teams within the division. It also supports translation requirements for other divisions as well as Corporate, Technology, Legal and News groups within the company.The ImpactAs a translator/linguist, you are responsible for producing quality translation in the target language. You will also be responsible for relevant and market specific research; data collection and analysis of the financial industry and other-related activities in the covered region through key processes established. Additionally, you will also maintain the most up-to-date market knowledge document through collaboration with relevant stakeholders and participate in projects to ensure the data integrity. This is reflected directly on the product that our clients use and support the company’s strategy in making S&P products available in target regions and industries. What is in it for you Have the opportunity to be a part of a large and growing Translations operation with over 300 employees across over 5 operating sites, that uses state-of-the-art translation processes and tools to deliver on the needs of internal customers not just within the division but the entire company. Be widely exposed to multiple data collection processes with a dependency on translation services within S&P Global. Be able to work with diverse and multicultural teams working out of Ahmedabad, Hyderabad, Manila, Penang, and Buenos Aires offices to achieve a common set of goals; andHave insight into our clients and/or C-level executives at companies whose data we cover, collect and present. Responsibilities Convert (translate/localize) high-level documents in the source language to the target language (Hebrew to English and vice-versa) by relaying the style and tone of the original language. Collect relevant financial information through primary research and secondary research. Ensure that queries from both internal and external clients are addressed accurately, comprehensively, and timely. Provide quality assurance of translated and localized materials. Create and maintain language glossaries, dictionaries, and translation memories utilized for translation, and draft language-specific style guides based on project requirements. Deliver on predefined individual and team targets including delivering outcomes with quality and excellence. Stay abreast of updated translation and research guidelines and policies. Daily reporting of work performed during the day in the reporting tools, including fixing of errors as per quality feedback within specified time and report back after completion. Participate in developing and executing projects as assigned from time to time as per company requirements. This encompasses expanding the market information and additional data coverage. Participate in testing new tools and application that would enhance individual and team productivity and efficiency. Ideate and execute Process Improvement and Automation projects. Escalate concerns on time and with correct line of communication and appropriate response to mails from co-workers & management team. Collaborate with other data sets and stakeholders in support of the team’s expansion and transformation goals. What We are Looking For: Basic Qualifications: Proficiency or native competency in specified language (Italian) and English. Other languages are a plus. At least 2 years of relevant experience as translator Excellent verbal and written communication skills in English and specified language (Hebrew and familiarity with Hebrew financial markets). Knowledge of Accounting and Financial subject matter, concepts, and terms. Preferred knowledge of financial statements (IS, BS, CF etc.), Key Ratios and other market-related data. Should have good analytical skills to conduct thorough objective research, and with good attention to detail. Well-versed with information research on the internet and desktop applications such as Microsoft Office 365 (MS Word, Excel, Teams, Outlook). Ability to interact with various levels and deal with issues in a mature and professional manner (excellent interpersonal skills to facilitate effective communication across teams) Must have the ability to work in a team as well as independently. Strong time management skills – must be able to prioritize, multi-task, and deliver regarding work deadlines, service level agreements, and targets set. Must have an inquisitive and investigative nature, and be proactive, highly motivated and have a positive attitude. Must be comfortable with learning modern technologies, processes, and tools.Preferred Qualifications Language proficiency certification is desirable. Proven experience of active participation on translation and localization projects particularly related to financial industry/markets. Experience with Lean principles, automation, and machine translation. Knowledge in SQL, Python and VBA Macro is a plus. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.For more information, visit www.spglobal.com/marketintelligence . What’s In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Were more than 35,000 strong worldwide—so were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Flexible DowntimeGenerous time off helps keep you energized for your time on. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIt’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Diversity, Equity, and Inclusion at S&P Global: At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email toEEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), DTMGOP203 - Entry Professional (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)
Posted 2 months ago
0.0 - 5.0 years
4 - 5 Lacs
Hyderabad
Work from Office
Amazon Business Biz Operations (ABBO) is part of WW PSME/ Self-Service Registration (SSR). Our operations span across India (HYD/BLR), Costa Rica (SJO), and Japan (CTS). We collaborate seamlessly with cross-functional teams, constantly exploring new avenues to expand our scope and delivering innovative solutions that provide greater value to the business and customers. Team supports WW AB Marketplaces 24/7 on operational tasks encompassing manual verification, risk & abuse management and assists WW AB teams on tasks that require human intervention. Primarily, team verifies legitimacy of potential customers to onboard business/corporate customers at Amazon platform providing additional benefits such as bulk ordering, expedited delivery etc. In order to protect platform from abusive actors, team combines technology, machine learning and human ingenuity to identify threat vectors that can be utilized to perpetrate abuse. Team seamlessly develop mechanisms to reduce the impact of abuse. Alongside, we assist WW AB team on manual tasks in order to reduce cost to serve while improving efficiency and maintaining the highest quality standards. If you are one who is self-driven, look for new challenges and strive to raise standard under a fast-moving environment, all you need is the ABBO platform. We are inviting applications for the Investigation Specialist (Spanish Language Support) position, where you will interact with Spanish -speaking customers and internal ABV operations to meet business requirements. The ideal candidate should demonstrate excellent decision-making abilities, strong verbal and written communication skills in Spanish, and analytical problem-solving capabilities. Graduate in any discipline is required. Proficiency in Spanish language (written and spoken) - Minimum requirement: Graduate/Advance Diploma/ B1+ Certification in Spanish Ability to call customer in Spanish language with fluency and accuracy Excellent interactive skills, with the ability to write & communicate complex issues appropriately and evidently to both internal and external stakeholders. Proactive, self-disciplined, quick-learning, diligent and detail oriented. Effectively prioritizes work time to ensure quality and fulfills department standards for time spent. Willingness to take initiatives & responsibilities to reduce customer efforts. Strong verbal and written communication skills in Spanish for investigative and operational matters. Creative and analytical problem solvers with a passion for operational excellence. Experience with Microsoft Office, including Outlook, Word, and Excel. Ability to engage with internal/external customers in Spanish language confidently. Experience in customer call using Spanish language
Posted 2 months ago
0.0 - 5.0 years
4 - 5 Lacs
Bengaluru
Work from Office
Amazon Business Biz Operations (ABBO) is part of WW PSME/ Self-Service Registration (SSR). Our operations span across India (HYD/BLR), Costa Rica (SJO), and Japan (CTS). We collaborate seamlessly with cross-functional teams, constantly exploring new avenues to expand our scope and delivering innovative solutions that provide greater value to the business and customers. Team supports WW AB Marketplaces 24/7 on operational tasks encompassing manual verification, risk & abuse management and assists WW AB teams on tasks that require human intervention. Primarily, team verifies legitimacy of potential customers to onboard business/corporate customers at Amazon platform providing additional benefits such as bulk ordering, expedited delivery etc. In order to protect platform from abusive actors, team combines technology, machine learning and human ingenuity to identify threat vectors that can be utilized to perpetrate abuse. Team seamlessly develop mechanisms to reduce the impact of abuse. Alongside, we assist WW AB team on manual tasks in order to reduce cost to serve while improving efficiency and maintaining the highest quality standards. If you are one who is self-driven, look for new challenges and strive to raise standard under a fast-moving environment, all you need is the ABBO platform. We are inviting applications for the Investigation Specialist (Spanish Language Support) position, where you will interact with Spanish -speaking customers and internal ABV operations to meet business requirements. The ideal candidate should demonstrate excellent decision-making abilities, strong verbal and written communication skills in Spanish, and analytical problem-solving capabilities. Graduate in any discipline is required. Proficiency in Spanish language (written and spoken) - Minimum requirement: Graduate/Advance Diploma/ B1+ Certification in Spanish Ability to call customer in Spanish language with fluency and accuracy Excellent interactive skills, with the ability to write & communicate complex issues appropriately and evidently to both internal and external stakeholders. Proactive, self-disciplined, quick-learning, diligent and detail oriented. Effectively prioritizes work time to ensure quality and fulfills department standards for time spent. Willingness to take initiatives & responsibilities to reduce customer efforts. Strong verbal and written communication skills in Spanish for investigative and operational matters. Creative and analytical problem solvers with a passion for operational excellence. Experience with Microsoft Office, including Outlook, Word, and Excel. Ability to engage with internal/external customers in Spanish language confidently. Experience in customer call using Spanish language
Posted 2 months ago
1.0 - 6.0 years
3 - 7 Lacs
Noida
Work from Office
1.Converting the inbound Spanish calls(U.S PAX) into a sales. 2.Knowledge of GDS (Amadeus) with Airport Codes. 3. Responsible for providing clients with some of the best flight deals. 4. Meeting targets while maintaining quality and accuracy. Required Candidate profile 1. Min 1 Year experience in Spanish Travel sales. 2. Proficient in Spanish speaking and writing. 3. Excellent Geographical knowledge of US. 4. Must be flexible with shift timing.
Posted 2 months ago
1.0 years
0 - 0 Lacs
Dehradun, Uttarakhand
On-site
We are urgently hiring for Spanish Travel sales consultant, If you or anyone you know is interested in joining a strong team and amazing company. Mail your CV on [email protected] Exp= Freshers to 1year into travel sales Job Type: Full-time Salary: ₹20,000.00 - ₹35,000.00 per month Benefits: Food provided Schedule: Evening shift Night shift US shift Supplemental pay types: Performance bonus Language: English (Required) Spanish (Required) Shift availability: Night Shift (Required) HR TEAM WHATSAPP ONLY 8865048599 Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Compensation Package: Performance bonus Schedule: Monday to Friday Night shift Education: Bachelor's (Preferred) Experience: Travel Sales: 1 year (Required) Language: Spanish (Required) Work Location: In person
Posted 2 months ago
1.0 - 2.0 years
2 - 6 Lacs
New Delhi, Gurugram
Work from Office
Hiring For US Travel Sales Process 10 Spanish Bilingual 20 Flight Sales 10 Cruise Booking 10 Meta / PPC Calls 5 Days Working Location - Delhi ,Gurugram Drop Your CV 7011890554
Posted 2 months ago
0.0 - 2.0 years
0 - 0 Lacs
Delhi, Delhi
On-site
Share resume at - [email protected] Job Overview: We are seeking a creative and talented Junior Website Spanish Content Writer to join our Content team. As a Content Writer, you will play a vital role in our content creation efforts, producing engaging and high-quality website copy in Spanish for SMBs. Overall Objective: Write high-quality, engaging website copy in Spanish that increases leads and conversions for SMB lead generation websites, adhering to Spanish language standards and cultural nuances. KRAs: Content Engagement and Readability: KPI: Flesch-Kincaid Reading Ease Score: Maintain above 70 score for all content (targeting easier readability for Spanish audiences). Accuracy and Cultural Nuances: KPI: Zero spelling and grammar errors in all content (as evaluated by a professional editor or reputable grammar checking tool). KPI: Content adheres to Spanish spelling, punctuation, and grammar conventions. KPI: Content avoids cultural references or slang not understood by the Spanish target audience. Website Brief Adherence: KPI: All content adheres to the agreed-upon website brief (word length, tone, target audience, key messages, etc.). SEO Optimization: KPI: Keyword density within the recommended range for targeted keywords. KPI: Meta descriptions optimized for click-through rates and include relevant keywords. KPI: Compelling calls to action (CTAs) that encourage conversions. Qualifications: Bachelor's degree in Spanish language, literature, or a related field. Must have studied in English /Spanish medium in school. Class 12 English /Spanish score to be a minimum of 90/100. Software Knowledge: Proficient in word processors (Microsoft Word, Google Docs). Grammar and spell-check tools i.e Grammarly Knowledge of Plagiarism checkers i.e. Copyscape, Turnitin Essential Requirements: Strong command of grammar & punctuation. Excellent research abilities. Should have a portfolio showcasing diverse and well-crafted written content. Familiarity with SEO principles and best practices. Preferred Skills / Requirements: Ability to adapt writing style to different audiences and platforms. Ability to collaborate effectively in a team environment. Content writing/ creative writing certificate will be preferred. Spanish Language Proficiency Certification (DALF/DELF). Experience : 0-2 years of work experience in the similar role. Career Path: As a Junior Content Writer, you will have the opportunity to grow and advance within our organization. Continued dedication and successful content creation may lead to potential progression into roles such as Content Writer or other leadership positions within the content department. Adaan Digital Solutions Pvt. Ltd (www.adaan.com) Adaan Digital Solutions is a full-service digital agency specializing in visual communication design, content creation, content curation, and digital marketing. We offer consultation for digital transformation and fulfilling digital marketing services and solutions for businesses of all sizes and scales. As a digital fulfillment partner for leading publishers and digital agencies across Australia, India, Europe, Canada, the USA, and the Caribbean, we have built over 1 million websites for SMBs in the last 18 years of our operations. Our USP is creating Total Internet Marketing Environments (TIME) utilizing Technology, Innovation, Measurement & Experience across the web and mobile. We are proud to carry forward the legacy of the 100-year-old publishing group, Tej Bandhu Group. Job Types: Full-time, Permanent, Fresher, Internship Pay: ₹15,080.98 - ₹25,000.00 per month Benefits: Paid time off Schedule: Day shift Morning shift Language: English (Preferred) Work Location: In person
Posted 2 months ago
0 years
0 Lacs
Hyderabad, Telangana
On-site
- High level of skill in written Spanish, including spelling, grammar and punctuation. - B1 certification in Spanish language. - Ability to meet deadlines in a fast-paced work environment driven by complex software systems and processes. - Should be self-motivated and a good team player. - Good at problem solving, data analysis and troubleshooting issues related to content quality. - Good interpersonal skills to manage ongoing relationships with software team and inter-operations teams. - Ability to work seamlessly in MS Excel & MS Word. The primary responsibility of the role is to perform analysis, quality checks on digital content of the e-book and to identify errors as well as validating errors reported by various systems and customers. The associate needs to have maturity and ability to review explicit adult content from a clinical perspective. This includes nudity and strong language. The role will require the candidate to quickly understand the e-book content quality standards, operation workflow tools and other supporting tools. - Associate needs to continuously adapt to and learn the new features of various tools and systems and improve on their acumen to identify and report the errors. - Associate has to follow SOP to catch errors in the content. Associate needs to perform content quality checks to qualify the customer experience for content viewing and Kindle device usage. - Associate will need to use software tools for quality audit, content editing and data capture. The associate will need to be aware of operation metrics like productivity (number of titles processed per hour), quality (defect percentage) and delivery/latency SLA. - Associate will be measured on their compliance to these metrics, SLA requirements, QA guidelines, team goals, personal goals and ability to ideate and drive process improvements for closure. - The associate should be a team player and come up with ideas to improve the editing/QA process. - Associate will need to often contact publishers and vendor managers to report errors identified and provide status update as and when required. - Associate will be an individual contributor for this role. In addition, the associate must be able to pay close attention to minute details, have good communication skills, and a professional demeanor. Key job responsibilities - Associate needs to continuously adapt to and learn the new features of various tools and systems and improve on their acumen to identify and report the errors. - Associate has to follow SOP to catch errors in the content. Associate needs to perform content quality checks to qualify the customer experience for content viewing and Kindle device usage. - Associate will need to use software tools for quality audit, content editing and data capture. The associate will need to be aware of operation metrics like productivity (number of titles processed per hour), quality and delivery/latency SLA. - Associate will be measured on their compliance to these metrics, SLA requirements, QA guidelines, team goals, personal goals and ability to ideate and drive process improvements for closure. - The associate should be a team player and come up with ideas to improve the editing/QA process. - Associate will need to often contact publishers and vendor managers to report errors identified and provide status update as and when required. - Associate will be an individual contributor for this role. In addition, the associate must be able to pay close attention to minute details, have good communication skills, and a professional demeanor. Knowledge about various aspects of written Spanish. Proof reading skill set will be an added advantage. Self starter, good team player. Strong attention to detail in editing content and deep dive and identify root causes of issues. Knowledge of or experience in Publishing industry is a big plus. Ability to drive new mechanisms within internal teams. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 2 months ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
39817 Jobs | Dublin
Wipro
19388 Jobs | Bengaluru
Accenture in India
15458 Jobs | Dublin 2
EY
14907 Jobs | London
Uplers
11185 Jobs | Ahmedabad
Amazon
10459 Jobs | Seattle,WA
IBM
9256 Jobs | Armonk
Oracle
9226 Jobs | Redwood City
Accenture services Pvt Ltd
7971 Jobs |
Capgemini
7704 Jobs | Paris,France