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2.0 - 3.0 years

14 - 18 Lacs

Mumbai

Work from Office

Location : Mumbai City : Mumbai State : Mah r shtra (IN-MH) Country : India (IN) Requisition Number : 40246 Business Title: Transformation Deployment Manager- HR Operations Role Purpose Statement: The transformation deployment manager is responsible for driving structural transformation projects ensuring their seamless deployment across HR. This role required balancing strategic alignment with operational execution, ensuring that structural changes are delivered on time, within scope, and with sustainable adoption. The ideal candidate will have expertise in deployment planning, stakeholder engagement, performance measurement and change management. Main Accountabilities: Develop deployment transformation plans including timelines, milestones, resource allocation, performance metrics and performance metrics. Coordinate with functional teams to ensure operational readiness and minimal disruption. Act as a liaison between external consults, senior leadership, project teams, and frontline HR customers and employees. Ensure that changes are embedded into the organization s culture and day-to-day operations. Collaborate with cross-functional teams to ensure smooth transitions and minimal disruptions during transformation path. Drives continuous improvement transformation projects in HR Ops. Knowledge and Skills: Behavior: Improve Bunges outcomes by making data-driven decisions, keeping the customer at the forefront of all they do, and proactively gaining insight into the global strategy. Collaborate, effectively communicate with others and take initiative to continually develop themselves. Pursue opportunities to solve problems and take action while maintaining the ability to manage work, even in times of challenge or change. Technical: Certifications as PROSCI (OCM), PMBOK, Agile, Lean six sigma and other governance, CI tools and methods. People soft skils to deal with changes and transformation across the organization Procurement knowlegde (negotiation, market reference, etc) and Human resources matter of subject (process including Payroll, Mobility, etc). Education & Experience: Education (degree or Master) in exact sciences such as business administration, economics, engineering, etc. Soft skills in dealing with stakeholders from different cultures and areas outside HR. Mandatory English. Portuguese and Spanish desirable. 2-3 years experience drive Transformation robust projects. Bunge is an Equal Opportunity Employer. Veterans/Disabled

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2.0 years

0 Lacs

Hyderabad, Telangana

On-site

About Harri: Harri is the first enterprise-ready workforce management platform built for the services vertical. The services vertical faces the greatest technological challenges that exist within the world of Human Capital Management and we believe they deserve a platform built from the ground up as a result. We have experienced a tremendous amount of growth since our 2012 inception and we have no plans on stopping that growth anytime soon. We are passionate about building a team of Service First-driven individuals who want to exceed the expectations of those who experience our brand. If you’re a builder, or problem solver, and love the fast pace of a startup, it’s time to meet the Harri family. Who yo u are: Fluent in written and spoken Spanish, with excellent communication skills. Proficient in English to effectively communicate with internal teams. Prior experience in customer support or technical support roles preferred. Experience in handling client calls (added advantage) Key Responsibilities: Maintain high customer satisfaction with primary focus on providing the best customer support Interact with customers in Spanish via phone, chat and email to proficiently and consistently troubleshoot and resolve basic issues Accurately capture case notes, document activities and manage cases in a way that is clear, concise and actionable by other internal resources and a customer viewing from the case portal Quickly identify when issues are more complex and gather appropriate information to triage to a senior member of the Support team to resolve. Author, edit and publish quality Knowledge Base content to improve customer self-service resources Accurately link and categorize cases upon case closure to help inform root cause of customer contacts Support job seekers and applicants on using the Harri marketplace platform Experience with an international company will be an added benefit Work on client issues within the SLA defined Analyze requests on Payroll, Sales and other critical issues of the client Work on time-sensitive projects and under pressure situation Should be able to handle project individually Should be able to invest time by themselves to learn the product Experience and Skills: 2+ years of applicable experience in product lead customer support Detail-oriented especially while troubleshooting client issues Ability to communicate concisely and impactfully with the client and internal stakeholders Strong verbal and written communication skills Familiarity with Zendesk and Jira platforms is a plus. *Please note this job description is not designed to cover or contain a complete listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time.* INDHEADOFFICE

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1.0 - 4.0 years

1 - 4 Lacs

Gurugram

Work from Office

About the Role: We are looking for a dynamic and enthusiastic Junior Trainee Account Manager with Spanish language proficiency to join our growing team. This is a great opportunity for someone who is eager to build a career in client servicing and account management, especially in the telecom/VAS domain. Key Responsibilities: Support the Account Management team in handling day-to-day client communications. Assist in managing accounts across Spanish-speaking territories. Translate and localize documents, presentations, and client communication as required. Learn and understand VAS offerings and help in pitching solutions to clients & maintain relationship with existing clients Requirements: Bachelor’s degree in business, Communications, or related field. Proficiency in Spanish (spoken and written) – B2 level or above preferred. 0–1 year of experience in account management, client servicing, or similar roles (internships count). Excellent communication and interpersonal skills. Basic understanding of digital/telecom/tech-based solutions is a plus. Quick learner with a collaborative mindset. What We Offer: Hands-on training and mentorship in VAS and telecom industry operations. Exposure to international markets, especially Spanish-speaking regions. Growth path to a full-time Account Manager role. A collaborative and energetic work environment.

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1.0 - 2.0 years

0 - 0 Lacs

Okhla, Delhi, Delhi

On-site

Job Title : US Travel Sales Consultant Location : Mohan Estate, South Delhi Job Type : Full-time Shift: US shift (Rotational) Job Description: We are seeking a dynamic and customer-oriented Us Travel Sales Consultant to join our growing team. The ideal candidate will have 1 to 2 years of experience in the travel industry and a strong passion for helping clients plan and book their ideal trips. The Travel Consultant will be responsible for assisting customers with travel arrangements, providing expert advice on destinations, recommending travel packages, and ensuring a seamless travel experience from start to finish. Key Responsibilities: Client Consultation : Understand customer preferences, needs, and budget to recommend tailored travel itineraries, tours, and packages. Booking and Reservations : Handle flight, hotel, car rental, and other travel-related bookings for clients. Travel Advisory : Provide up-to-date information on destinations, local culture, weather, activities, and travel documentation (e.g., visas, vaccinations). Sales : Promote and upsell travel products, services, and packages to meet sales targets and ensure customer satisfaction. Documentation and Record-Keeping : Ensure accurate data entry, reservation records, and travel documentation. Market Research : Stay informed about the latest travel trends, destinations, and promotions to provide informed advice to customers. Relationship Management : Build and maintain strong relationships with customers Requirements: Experience : 1–2 years of experience in the travel industry, preferably in a customer-facing role such as a Travel Consultant, Travel Agent, or similar position. Skills : Strong communication skills (written and verbal). Excellent organizational and multitasking abilities. Proficiency in MS Office and travel booking software (e.g., Amadeus, Sabre, or other GDS systems is a plus). Basic knowledge of travel industry trends and popular destinations. Attention to Detail : Ability to handle complex travel arrangements while ensuring accuracy. Problem-Solving : Quick thinking and problem-solving skills to address any issues that may arise during the booking process or the trip itself. PPC campaign Call Handling Experience required. Benefits: Competitive salary and lucrative incentives. Opportunities for professional development and training. Free meals Cab services Loyalty Bonus Monthly outing/party Job Type: Full-time Pay: ₹50,000.00 - ₹80,000.00 per month Benefits: Flexible schedule Food provided Leave encashment Provident Fund Schedule: Rotational shift US shift Supplemental Pay: Performance bonus Experience: Travel Sales: 3 years (Required) Work Location: In person

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5.0 - 10.0 years

7 - 11 Lacs

Hyderabad

Work from Office

Executive sponsorship and governance, with newly appointed CDO & leadership team Digital & data culture in place with agile ways of working and a strong ecosystem (Sanofi Ventures, BD Partnerships) Unique diversity of medical & technical challenges, with mobility opportunities Hyderabad is one of the critical geographic locations for Digital R&D . Our local talent is focused on developing and delivering digital products to allow the R&D organization to manage its business efficiently and reach its strategic goals. Our team plays a critical role in delivering and maintaining fit for purpose products and solutions . The Digital R&D Hub Operations Lead will be responsible for enabling smooth operations and resource management for the Digital R&D Delivery Engine teams in Hyderabad. This role focuses on ensuring the successful onboarding, offboarding, space management, and equipment enablement for both internal and external resources. Acting as a central facilitator, the Operations Lead will coordinate closely with multiple stakeholders, including delivery engine leaders, Digital Tech, Facilities Management, and Vendor Partners, to support the dynamic growth of the Hub. Key Responsibilities: Operational Process & Resource Enablement Design, implement, and continuously improve operational processes and standards for resource onboarding, offboarding, and space management. Ensure seamless onboarding and offboarding experiences for internal employees and vendor resources, including coordination of workspace, equipment, and system access. Act as the primary point of contact for employees regarding operational needs related to onboarding, offboarding, workspace, and equipment. Space & Capacity Planning Own and manage local Digital R&D Hub space planning, including capacity forecasting and optimization in collaboration with delivery engine leadership (App CoE, Data Platform, Data Products). Partner with Facilities Management, Digital Tech, and vendor partners to ensure adequate workspace, equipment availability, and a smooth working environment for all team members. Financial Monitoring & Reporting Track and manage financial elements related to resource allocation, facilities, and equipment. Collaborate with Finance teams to ensure accurate budgeting, forecasting, and reporting of operational expenses. Performance Monitoring & Governance Support delivery engine leadership in monitoring key performance indicators (KPIs), Digital scorecards, and operational metrics. Prepare and communicate regular status updates and reports to the leadership team, ensuring transparency and proactive issue resolution. Stakeholder Collaboration & Communication Facilitate and lead regular HUB Operations meetings to update leadership on people enablement, space planning, and operational activities. Coordinate with external partners and internal teams to align on resource needs, operational priorities, and continuous improvement initiatives. Drive proactive and clear end-user communication regarding onboarding, offboarding, workspace, and equipment processes. Culture & Continuous Improvement Champion a service-oriented and continuous improvement mindset across the Hub operations. Embody and promote the Play to Win culture by demonstrating behaviors such as Stretch, Take Action, Act for Patients & Customers, and Think Sanofi First. Education & Experience bachelors degree in Business Administration, Operations Management, or a related field. 5+ years of experience in Operations Management, preferably within Digital R&D or technology teams. Skills & Competencies: Strong expertise in operational planning, resource enablement, budgeting, and reporting. Proven ability to manage multiple stakeholders and coordinate cross-functional teams to achieve aligned outcomes. Excellent problem-solving, negotiation, and influencing skills. Strong communication and interpersonal skills, capable of collaborating across technical, business, and finance domains. Results-oriented, self-motivated, and proactive with a continuous improvement mindset. Agile methodology and product lifecycle knowledge are a plus. Experience in Pharma R&D operations or digital healthcare environments is highly desirable. Fluent in English; proficiency in French, Spanish, or other languages is an advantage.

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5.0 - 10.0 years

20 - 35 Lacs

Vadodara

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As Sr. internal auditor, you mainly responsible for executing the annual audit plan that includes developing internal audit scope, performing internal audit procedures, preparing internal audit reports reflecting the results of the work performed. Required Candidate profile Contribute about 10 individual internal audit assignments per year which includes engagement planning (risk assessment), testing, documentation & report writing, while complying with quality standards

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2.0 - 7.0 years

4 - 8 Lacs

Noida

Hybrid

Job Description: Proficiency in Spanish Language: Job Role: Assist Adobes reseller/retailers in Americas/APAC and help them to effectively resolve issues via Phone, Emails, and Chats Assist Adobes strategy in Americas/APAC Interact with regional sales team in Americas/APAC Providing end-to-end Adobe Partner support Answer how-to questions and help Partners/Resellers navigate a variety of tools Diagnose Reseller issues and engage with our product and engineering teams using established processes Communicate thoughtful, customized solutions that help Partners move forward and grow their business Show composure, resilience, and flexibility as Reseller needs evolve and case volume changes You work with: Sales team and Sales Operations professionals in Americas and APAC Various business teams within Adobe Adobes retailers/resellers from across Americas Global Sales operations center Learning: Core business operations and Go to Market Strategy Understand processes, systems, policies & business Interaction with market and customers directly Cross cultural collaboration Skills Development: Practice language daily. Written and oral. Problem solving Team Player Business Comprehension skills Expectations Are self-motivated and eager to learn Adapt quickly to changing priorities and Adobe Partner needs Have a clear, professional, and informative communication style Thrive in a dynamic and collaborative environment and are comfortable with ambiguity Ability to work with people from across countries Ability to learn MS excel and translation Career Path Customer Support Management Operations Management Program Management Business Analysis System Analysis

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3.0 - 7.0 years

5 - 9 Lacs

Gurugram

Work from Office

The objective of Operational Resilience is to protect our people, customers, and brand by sustaining critical customer services at acceptable levels while responding to expected and unexpected disruptions and adapting to changes in our operating environment Within the area of Security, Operational Resilience covers three separate but interconnected disciplines: Incident and Crisis Management (IM/CM), Business Continuity Management (BCM) and IT Service Continuity Management (ITSCM) These disciplines enable AXA XL to build and maintain appropriate levels of resilience and readiness for expected and unexpected risk events In this second line of defense responsibility, this position is accountable for supporting the ITSCM &ITR team in meeting the AXA Group, global regulatory and specific business requirements for Information Technology service continuity/disaster recovery and validating AXA XL s capabilities to respond to disruptive events impacting our information technology related services You will be assisting in the administrative and tactical execution of the global disaster recovery planning components of the overall OR program that are focused on the continuity/recovery of the information technology systems, infrastructure, and services supporting AXA XL business and administrative operations, including maintaining established local office, data center, Cloud and 3rd Party related disaster recovery plans and standards, assisting in business impact analyses/risk assessments, and assisting in the execution of tests/exercises with the business and IT teams in a global collaboration environment In our future focused Operational Resilience technology toolset, the position holds a pivotal role in managing the technology and associated data, producing key performance metrics, tracking risks and remediation plans, creating customized data visualizations, ensuring proper data quality, training users, and working across departments and within a large senior stakeholder network to streamline and strengthen our organizational response and recovery capabilities What you ll be doing What will your essential responsibilities include? Assist in the coordination and execution of medium to large-scale disaster recovery exercises/tests for data centers, offices, Cloud, and 3rd Parties ensuring proper processes and controls are followed, validated and reported Track and follow-up on issues and problems encountered during ITSCM/DR exercises Identify ITSCM/DR capabilities and areas of improvement while seeing risks/gaps to resolution and reporting progress on remediation plans Participate in the completion of an annual ITSCM/DR strategic analysis and risk assessment, which includes a company-wide business impact analysis to determine critical IT systems/applications and operational processes Assist IT incident/crisis team members in developing disaster recovery and incident management plan documentation, maintaining documentation in a central repository and in a constant state of readiness Execute on-going disaster recovery infrastructure and facilities monitoring, readiness and preparedness reviews Assist in the execution of ITSCM/DR certification process to keep plans current relative to changes in recovery team members, as well as the IT infrastructure, data centers, and systems/applications supporting the business Create, update, and evolve ITSCM/DR documentation and execute regular Quality Assurance reviews to ensure a robust IT Service Continuity Management System implementation Assist in performing data center operations and communications network disaster recovery capacity planning in coordination with AXA XL and AXA Group technology groups Perform and/or ensure that all relevant testing outputs are appropriately reviewed, approved and filed Assist in the implementation of ITSCM/DR methodologies and tools Adhere to external professional business continuity management standards and professional practices (e g, Disaster Recovery Institute International - DRII) Actively participate and manage the compliance towards AXA s Group Operational Resilience and local regulatory requirements (e g, specific Operational Resilience standards in UK, Ireland, Singapore, Australia, China, EU-DORA) Assist in IT recovery support and business resumption during a disaster/crisis or business interruption events, supporting the IT Incident Management Team directly and the larger Crisis Management structure through the input to relevant senior leaders You will report to the Head of ITSCM, Operational Resilience What you ll bring We re looking for someone who has these abilities and skills: Required Skills and Abilities: University Graduate/Postgraduate with relevant years of experience in Engineering, Computer Science, Information Technology, Professional Services Industry, or equivalent work experience Insurance, Reinsurance, Financial or Professional Services Industry (e g, Advisory, Consulting, Audit) experience is a plus Substantial Operational Resilience / IT Service Continuity Management / Disaster Recovery or related experience for a Senior Specialist designation, otherwise starting as Associated Specialist or Specialist based on other relevant qualification) Related IT experience of relevant years in IT Operations, Infrastructure and/or Change Management, Systems/Software management, 3rd Party Service Management, etc will be accounted towards required work experience Professional BCM (e g from BCI or DRII), relevant technical IT certifications in cloud landscape (e g, AWS or Azure solution Architect), and ITIL designation are a plus Knowledge of IT disaster recovery/service continuity management planning methodologies, tools, and data replication technologies Firm understanding of Azure Cloud environments; server technologies, virtualization, network and telephony, and ITSCM/DR testing requirements Examples include VMWare, Netapp and EMC Storage, RecoverPoint, Platespin, Veeam, MIMIX, and MS Cluster Ability to plan and manage multiple projects simultaneously, involving advanced project management skills Effective problem-solving and analytical skills, detail oriented, able to analyze and identify discrepancies Delivery and solution-oriented personality with excellence in serving clients/stakeholders and negotiating requirements with the IT service organization and 3rd party providers Excellent communication & interpersonal skills, professional level in spoken and written English language, proven track record of interacting with senior management Desired Skills and Abilities: English as business language and additional languages such as French or Spanish are a plus Computer literate including excellent command in Microsoft Excel, Outlook, Word, PowerPoint, Sharepoint, PowerBI and other commonly used software Passion and skills for developing professional reports and visualized presentation material that engages the audience (e g working with graphics, charts, layout components, movies, dynamic presentations, etc) Ability to travel up to 10% to domestic and international locations (e g, to our major locations in India, Poland, UK, France and US) Flexibility to respond to disasters or business interruption events through remote support

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5.0 - 7.0 years

7 - 9 Lacs

New Delhi, Bengaluru

Work from Office

About Us: Good Business Lab is an independent, non-profit labor innovation company. We use rigorous academic research to prove that worker well-being programs have business impacts. We develop market-ready, scalable interventions that benefit both workers and businesses. Our goal is to disrupt the traditional notion of business and show that worker well-being can be a good business practice. The founders of the lab are Ach Adhvaryu - Professor of Economics and Director of 21st Century India Center at the School of Global Policy and Strategy, UC San Diego ( www.achadhvaryu.com ), Anant Ahuja-head of Organization Development at Shahi Exports Pvt. Ltd., and Anant Nyshadham- Assistant Professor of Business Economics and Public Policy at the University of Michigan ( www.anantnyshadham.com ). Role: Company Secretary / Governance & Compliance Senior Associate Location: Delhi / Bengaluru / Remote in India Start date: ASAP (applications being accepted on a rolling basis) Salary: 10-12 LPA (depending on experience) Length of Commitment: Minimum of 12 months Application Deadline: 30th June 2025 About the role: The Company Secretary / Governance & Compliance Senior Associate will work closely with the GRC Manager to help establish and develop a tailored Governance, Risk, and Compliance team that fits GBL s size, structure, and operational requirements. This role will support the implementation of governance, risk management, and regulatory compliance strategies, ensuring GBL operates efficiently and meets all legal obligations while proactively managing risks across regions including the US, Colombia, and India. Key responsibilities include assisting in managing governance frameworks, supporting compliance with statutory requirements, and facilitating effective communication between the board of directors and company management. As a key collaborator and point of contact, the GRC Senior Associate will help align leadership with compliance goals and risk mitigation efforts on a global scale. GRC Evaluation & Implementation Assist in conducting an initial maturity assessment of GBL s current GRC practices to identify key risks and areas for improvement. Prioritize GRC s needs through a risk-based approach that aligns with GBLs overall business strategy and supports organizational growth and global expansion goals. Ensure GRC s frameworks, processes, and initiatives are scalable and adaptable to meet future growth and evolving regulatory demands across regions. Assist in establishing key performance indicators (KPIs) to measure the effectiveness and success of GRC initiatives. Governance Ensure compliance with applicable laws, regulations, and guidelines. Organize and prepare for board meetings, draft agendas, take minutes, and draft board resolutions. Advise the board and senior management on governance best practices. Maintain statutory registers and records as required by law. Liaise with external regulators and advisors, such as local lawyers. Monitor changes in relevant legislation and the regulatory environment and take appropriate action Identify, assess, and mitigate legal and regulatory risks. Develop, implement, monitor, and review company policies related to governance and compliance. Promote a culture of ethics and compliance within the organization Develop systems and procedures to monitor all Governance related activities Keep records of resolutions passed by the board and general meetings. Stakeholder Communication: Facilitate regular communication between stakeholders (board, senior management, and external regulators) regarding governance and compliance updates. Assist in Training: Develop and implement training programs on governance and compliance for board members and senior management. Risk & Compliance Prepare, review, and maintain legal documents, contracts, and agreements. Maintain a database to monitor all legal documents, contracts and agreements Develop systems and procedures to streamline contract management Provide guidance, advice, and support to teams on compliance-related queries Ensure compliance with Country requirements (India, US & Colombia) Oversee federal and state registrations and any other relevant business registrations Assist in FCRA application and all related compliance requirements Oversee and monitor the company s copyrights and data ownership Data Privacy Compliance: Ensure adherence to data privacy regulations Who are you? 5-7 years of experience with compliance, governance, and/or business administration Bachelor s degree in Law, Business Administration or related field In-depth knowledge of corporate law, governance, and regulatory requirements. Interest in GBL s vision and mission, belief in GBL s values Excellent written and verbal skills Ability to successfully manage multiple tasks with competing deadlines and work independently Flexibility to work within different time zones Proficiency in computer skills, excellent MS office knowledge Additionally: Chartered Secretary (ICSA) qualification or equivalent is a plus Work experience within a not-for-profit environment Spanish language skills are desirable but not essential Experience working with an international team is a bonus Also, we know it s tough, but please try to avoid the confidence gap . You don t have to match all the listed requirements exactly to be considered for this role. What should you be comfortable with? A dynamic environment with competing priorities. Working within a global team with shared responsibilities. Independently coordinating with coworkers to accomplish goals. Being resourceful in new environments and scenarios. Problem-solving in hi-pressure environments. Perks of working with us There are plenty of benefits at GBL, here are some examples: Flexible leave policy: Time away from work can be extremely helpful for maintaining a healthy work/life balance. GBL encourages managers and leadership to set the example by taking time off when needed and ensuring their team members do the same. We dont have a strict limit on paid leaves, only suggested ( extremely liberal) averages. Flexible working hours: We recognize that a better work-life balance can improve employee motivation, performance, productivity, and reduce stress. The basis of our norms pertaining to this is a system of trust in each other and our common goals. GBL Care Systems: As an organization, we are committed to ensuring the wellbeing of our team members and creating a thriving work environment- because that gives us, together, the best chance at achieving our shared mission and sparking joy at work. We do this by partnering with organizations such The Mindclan, Therapize among others for workshops and other wellbeing-related initiatives. Growth-oriented review policy: To foster collaboration, we have adopted regular reviews and check-ins among team members. We see a managers role beyond what is expected from them by conventional management thinkers. Apart from delivering high-quality work, managers are responsible for the holistic development of their team members. This can be achieved through practices inspired by coaching philosophy. Additional benefits Wellbeing budget: This includes an individual budget for each team member that they can claim reimbursement for things such as therapy, any physical-health related activity and home office setup. Additionally, theres a separate budget for Managers for care packages or any other team activities. Theres also a budget for our People Operations team to organize team-wide activities or provide mental health services in collaboration with organizations like Therapize and Mindclan. Informal virtual and in-person hangs and activities! Recent projects and blog posts: To acclimatize yourself with some of our work, you can read our blog posts on Medium , and also go through our LinkedIn , Facebook , Twitter , and Instagram. The process: We are glad you re interested in applying for this role! After each step, we decide whether to invite you to the next one. Our interview process for this role has the following steps: CV and Cover Letter screening - Please note, failure to provide a cover letter will result in your application not being considered. Introductory First-Round Interview Take-home assignment Fit Interview Depending on the candidate pool, we may add any additional interviews to make a well thought through decision. Our commitment to diversity: GBL is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed. We celebrate diversity and are committed to creating an inclusive environment for all employees. We offer traditional monetary workplace benefits such as insurance and travel allowance. We are a young and growing company making us the ideal ground for team members to experiment, take on dynamic roles, and grow with us. We focus on happiness, output, and quality of work. If you have a disability or special need that requires accommodation, please let us know during the recruiting process. Note : By clicking on the apply for this job button, you confirm that you understand and accept GBL s Privacy Policy . You also understand that GBL has zero-tolerance against sexual harassment/ exploitation /abuse/misconduct ("SEA"). You confirm and declare that you have never been convicted by any court of law and/or you have never been subjected to any sanctions or inquiry or proceedings (be it disciplinary, administrative, civil, or criminal) arising from an investigation in relation to sexual harassment/abuse/misconduct or left employment pending investigation and refused to cooperate in such an investigation.

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1.0 - 2.0 years

3 - 8 Lacs

Pune

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Roles & Responsibilities: Handle inbound/outbound calls in Spanish to communicate with international clients or customers Interpret and respond to queries, complaints, or information requests efficiently Accurately record case details and update systems Ensure customer satisfaction by providing timely and effective resolutions Coordinate with internal departments for case follow-ups and documentation Maintain call quality standards and performance benchmarks Candidate Requirements: Minimum 1 year of experience in a Spanish voice process Proficient in Spanish (speaking, reading, writing) Strong verbal and written communication in English Certification in Spanish (e.g., DELE/SIELE) preferred Comfortable working in night shifts Strong interpersonal skills and problem-solving ability Immediate joiners preferred

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4.0 - 5.0 years

0 Lacs

Mumbai, Maharashtra

On-site

The SMB KYC Ops is an AML/KYC support and control function within the ISG O&T group responsible for the due diligence and approval of the KYC Record and associated documentation in partnership with Relationship Management and Compliance. Job Background/context: Citi AML/KYC policy requires due diligence to be conducted for every Customers of Citi. This Due Diligence is to be performed for all new and existing customers. The Due Diligence is documented on Customer Acquisition Due Diligence (KYC RECORD) form. The KYC RECORD Document outlines important information about the customer’s KYC profile. The KYC Checker will be responsible for checking the KYC records submitted by KYC maker for accuracy and adherence to Global KYC policy and local requirements. Key Responsibilities Organizational Support Operations Head, Team Lead, and case managers in the completion of KYC records. Support Ops Manager in the performance appraisals process for junior staff and assess their developmental needs Develop coverage/succession plan for out of office/ holidays and vacation scenarios Provide continuous support for SMB KYC Ops colleagues, RMs, Sales Assistants in KYC related questions Operational Responsible for the execution/completion of KYC Records assigned to the pod and quality control of the completed KYC Records Responsible for checking all assigned KYC records within defined SLA, and capturing rejection reasons appropriately in the workflow tool Meet Case Managers on daily basis to discuss WIP KYC records and provide constructive feedback to improve the overall quality of the KYC records Acts as expediter for chasing up 1st level escalations within the BSU organization Ensure that relationship/coverage team gets the expected service within the agreed timelines and facilitate calls where deemed necessary Act as the country coordinator (or participate actively when the CM is the country coordinator – a) coordinate periodic country calls; b) liaise with compliance; c) be the primary contact for country management for KYC related matters Monitor workflow database daily and ensure that various KYC activities are getting competed in-time and as expected Resolve any issues in performance or in quality of KYC records and escalate to Team Lead / Operations Head wherever necessary Proactively identifies and resolves any other execution risks and issues, escalating Issues to RM Supervisor, Compliance, Operations Head etc. to ensure KYC record progress and approved on time Conduct calibration sessions to standardize knowledge across SCMs Review/implement feedback from Compliance and Quality team (as applicable) to ensure continuous improvements Review the Post execution quality review findings on time and ensure to maintain 90% post execution quality review (PEQR) each month Ensure KYC workflow tool is kept up to date, ensuring all mandatory fields, status and commentary reflect an accurate representation of the current status at all times As a coordinator, liaise with Local Compliance to identify new local requirements or changes in local requirements Monitor and track KYC documentation completion to ensure minimal past dues Monitor metrics and provide information to respective business regarding coming due, past due, expired cases. Monitor the pipeline of work daily (e.g. coming due) and ensure actioned as per agreed timelines Provide support and cover to the SCMs within BSU on generic activities such as Checker Hub Communication / Reporting Manage upward communication – Huddle updates, escalations, issues/ concerns etc. Track and report time log (CMs and Case Researcher) daily Monitor operational metrics required for management level reporting Accurate time tracking in the PTS system Knowledge/Experience: 4-5 years of work experience with basic understanding of relevant banking practices, corporate policies, and compliance requirements. Good command of reading and writing English. Good PC skills with ability to pick up new software systems. Co-operative, proactive with high sense of responsibility & teamwork Ability to work under pressure and in a volatile environment Attention to details with high accuracy in work; Strive for process improvement. Display the ability to prioritize effectively to meet routine processing deadlines Flexible enough to work as per Business timings. ACAMS certified (an advantage) Language proficiency in either Spanish, Dutch, French, German, Portuguese or Greek Qualifications: University degree preferably in Business/Finance, Math, Economics, Engineering, Optimization, or Law. Skills: Proven ability to work independently and be self-starter Exceptional organization and process management ability Intermediate technical skills including intermediate working knowledge of Microsoft Office (Excel, Word, PowerPoint, etc.) Demonstrated ability to prioritize, multi-task and work within tight and changeable timeframe while still maintaining high level of accuracy Strong analytical skills and time management skills, excellent attention to details Excellent written and verbal communication skills and aptitude in communicating with senior management Ability to work with internal stakeholders (e.g. Coverage, Quality Assurance, Compliance) & partners (e.g. Training, Communications, Senior Management) to develop and execute on process enhancements and simplifications Demonstrated effectiveness process management – in particular target setting, prioritization and operational effectiveness Ability to work well under pressure and tight time frames MIS and metrics and efficiency analysis skills – ability to benchmark and track performance improvement Pro-active, flexible, have good organizational skills and must be team player. Ability to work in a dynamic environment - Job Family Group: Operations - Services - Job Family: Business KYC - Time Type: Full time - Most Relevant Skills Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation. - Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

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8.0 - 10.0 years

8 - 11 Lacs

Mumbai

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Role Title: Food Safety Expert Department: Quality, Supply Chain Location: Mumbai HO Work Level: 1D Travel: Yes, 20 % of the Time Overview Quality is a key driver of competitive advantage in the Ice Cream business. The Food Safety Expert is responsible for ensuring that all products meet Ice Cream highest food safety standards in alignment with global policies. This role is critical in leading and implementing food safety initiatives, conducting risk assessments, and developing preventive and corrective strategies to ensure product safety and quality throughout the production and supply chain. Key Responsibilities: Food Safety Management: Coordinate and implement food safety policies, standards, and procedures for the ice cream category across the Latin America region. Ensure compliance with local and international food safety regulations, such as ANVISA, Codex Alimentarius, FDA, among others. Conduct internal and external audits, monitoring and evaluating manufacturing processes to ensure product integrity. Participate in consumer safety and corporate (global) audits as a Quality expert. Design and manage food safety programs for the ice cream category, aligning with Unilever s global standards and local regulations. Implement safety practices and protocols to monitor microbiological risks and other contaminants, ensuring all products meet food safety requirements. Process Development and Validation: Collaborate with Research and Development (RD) teams to ensure new products meet food safety requirements. Coordinate the validation and verification of critical processes, such as pasteurization, allergen management, metal detection, storage, and distribution, to mitigate potential contamination risks Training and Development: Develop and implement food safety training programs for operational and leadership teams across the region. Serve as a technical reference, providing guidance and support to local factories and suppliers. Incident and Recall Management: Contribute to food safety incident investigations, identifying root causes and implementing corrective and preventive actions. Regional Strategy Development: Contribute to the development of food safety strategies aligned with Unilever s global goals and the specific needs of the Latin American market. Analyze market and regulatory trends in food safety, adapting global best practices to local operations. Risk Management and Preventive Assessment: Conduct risk assessments on processes and facilities to identify potential critical points that may compromise food safety. Develop and implement preventive strategies and risk mitigation measures to reduce the likelihood of recalls and food safety incidents. Audits and Compliance with Food Safety Standards: Conduct regular food safety audits in factories, suppliers, and manufacturing partners, ensuring compliance with certifications such as FSSC 22000, ISO 22000, HACCP, and Unilever Guidelines. Monitoring Food Safety Indicators and Continuous Improvement: Define and monitor food safety KPIs, using data to adjust and enhance food safety protocols and practices. Identify opportunities for innovation in food safety and promote continuous process improvement by integrating new technologies and preventive approaches. Global Quality Programs: Allergen Management and Contaminants Program in line with global guidelines : Responsible for developing, implementing and monitoring allergen management throughout the production chain, ensuring that all manufacturing, storage and distribution processes are aligned with the companys global norms and standards. Managing the contaminants program, identifying and monitoring potential chemical, physical and biological contaminants, as well as ensuring that all safety controls are implemented to meet global regulations and requirements. Work in an integrated manner with the technical interface areas (RD, production and quality) to carry out risk assessments and define preventive practices that minimize exposure to allergens and contaminants. Member of the Specialist Leadership Team (Cross BGs and BUs): Actively participate in the expert leadership team, made up of senior professionals from different business areas (Cross BG and Bus), promoting the exchange of knowledge and experience between the business divisions. Contributing to the development of global and regional food safety and quality strategies, providing technical insights and proposing continuous improvements. Representing the food safety team in strategic decisions and innovation initiatives, promoting the implementation of best practices to ensure the safety and quality of the companys products. LATAM Quality Program Manage and ensure the implementation of global quality programs for Latam (Icemic, Vision System, Product Superiority, CD Validation, Vital 3 Implementation, CCPMU Reduction, Contaminants Program) Professional Skills Competencies: - Education: Degree in Food Science, Food Engineering, Biology, Chemistry or related areas. A postgraduate degree in related areas is a plus. - Experience: Minimum of 8 to 10 years in food safety, preferably in food and beverage industries, with strong experience in auditing and regulation. - Technical Skills: Deep knowledge of HACCP, GMP, ISO 22000, FSSC 22000, BRC and other food safety systems. Experience with microbiology and quality control in frozen products is a plus. - Languages: Fluency in Portuguese, Spanish and English to communicate with teams in different countries in the region. - Personal Skills: Strong communication, leadership, problem-solving and decision-making skills. Ability to work collaboratively and lead teams in a multicultural environment.

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2.0 - 6.0 years

0 - 1 Lacs

Bengaluru

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Job Description: We are seeking a passionate and experienced Spanish Teacher to join our dynamic team for the upcoming academic session. The ideal candidate will have in-depth knowledge of the IBDP /IGCSE curriculum and a proven track record of delivering engaging and effective Spanish lessons at the DP and IGCSE level. This position is spread across grade 6 to Grade 12. Key Responsibilities: Plan and deliver high-quality Spanish lessons aligned with IGCSE and IBDP standards. Prepare students for internal and external assessments, including IBIGCSE and IB examinations. Maintain accurate records of student progress and achievement. Engage actively in curriculum planning, collaborative meetings, and school events. Support the holistic development of students through co-curricular and pastoral initiatives. Provide timely feedback to students and communicate effectively with parents. Contribute to the growth of the language department and the IBDP team. Candidate Requirements: Minimum 3 years of teaching experience in IGCSE and IBDP Spanish IB Certification (preferred) with C1 or C2 certification Excellent communication and classroom management skills Commitment to the philosophy of international education Familiarity with the IB learner profile and ATL skills

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2.0 years

0 - 0 Lacs

Gurugram, Haryana

On-site

Job Summary: The Continental Commis 1 is responsible for preparing and cooking food items under the supervision of senior chefs, primarily focusing on Continental cuisine (European-style dishes such as Italian, French, Spanish, etc.). This role involves basic cooking, food preparation, maintaining hygiene standards, and assisting in kitchen operations. Key Responsibilities: Assist in the preparation, cooking, and presentation of continental dishes (pastas, grills, sauces, pastries, etc.). Follow standard recipes and plating guidelines as set by the chef. Ensure all mise-en-place is done before service. Maintain cleanliness and organization in the assigned kitchen section. Practice food safety and hygiene standards as per HACCP or local health codes. Support Chef de Partie and Sous Chef in daily kitchen operations. Monitor food stock levels and notify senior chefs of shortages. Assist in receiving and storing deliveries. Handle basic kitchen equipment and utensils properly and safely. Follow all kitchen SOPs, safety guidelines, and waste control procedures. Requirements: 1–2 years of experience in a professional kitchen, preferably in continental cuisine . Culinary diploma or certification preferred. Knowledge of Western food preparation techniques. Ability to work in a fast-paced kitchen environment. Strong attention to detail and willingness to learn. Basic knife skills and understanding of kitchen hygiene. Team player with a positive attitude. Working Conditions: Shift-based work, including weekends and holidays. Long hours on foot in a hot kitchen environment. Occasional lifting of heavy kitchen items. Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Schedule: Day shift Work Location: In person

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2.0 years

0 - 0 Lacs

Alwar, Rajasthan

On-site

Job Summary: The Continental Commis 1 is responsible for preparing and cooking food items under the supervision of senior chefs, primarily focusing on Continental cuisine (European-style dishes such as Italian, French, Spanish, etc.). This role involves basic cooking, food preparation, maintaining hygiene standards, and assisting in kitchen operations. Key Responsibilities: Assist in the preparation, cooking, and presentation of continental dishes (pastas, grills, sauces, pastries, etc.). Follow standard recipes and plating guidelines as set by the chef. Ensure all mise-en-place is done before service. Maintain cleanliness and organization in the assigned kitchen section. Practice food safety and hygiene standards as per HACCP or local health codes. Support Chef de Partie and Sous Chef in daily kitchen operations. Monitor food stock levels and notify senior chefs of shortages. Assist in receiving and storing deliveries. Handle basic kitchen equipment and utensils properly and safely. Follow all kitchen SOPs, safety guidelines, and waste control procedures. Requirements: 1–2 years of experience in a professional kitchen, preferably in continental cuisine . Culinary diploma or certification preferred. Knowledge of Western food preparation techniques. Ability to work in a fast-paced kitchen environment. Strong attention to detail and willingness to learn. Basic knife skills and understanding of kitchen hygiene. Team player with a positive attitude. Working Conditions: Shift-based work, including weekends and holidays. Long hours on foot in a hot kitchen environment. Occasional lifting of heavy kitchen items. Job Type: Full-time Pay: ₹20,000.00 - ₹22,000.00 per month Schedule: Day shift Work Location: In person

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2.0 - 5.0 years

3 - 5 Lacs

Gurugram, Delhi / NCR

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US Travel Process Executive 20 Spanish/ Bilingual PPC sales 10 English PPC Sales 5 QA PPC Travel Experience 5 Bilingual ( English + Spanish )Retention Executive 3 Cruise T L For Cruise Division 1 Year Exp In Travel Industry Drop CV 7011890554

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0 years

0 - 0 Lacs

Kolkata, West Bengal

On-site

Webvio Technology is Hiring for Spanish Travel Sales (Fresher) Location - Kolkata Ecospace Building Experience - Fresher Salary - 15k to 20k (Based on experience & skills) Working - 5 Days With Rotational shift (Both sides Cabs) Proficiency in Amadeus Experience in Travel Sales Strong sales & communication skills Recruitment Process: Face to face Perks & Benefits: Paid Birthday Leave Unlimited Incentives (Performance-Based) Salary Credited on the 1st of Every Month Apply Now! Send your CV to [email protected] Job Types: Full-time, Fresher, Internship Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Provident Fund Schedule: Monday to Friday Night shift Rotational shift US shift Weekend availability Supplemental Pay: Performance bonus Work Location: In person

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1.0 years

0 - 0 Lacs

Delhi, Delhi

On-site

✈ Join Webvio Technologies as a Travel Sales Agent (PPC Calls Flight Sales)! ✈ UrgentHiring for US Travel Sales (PPC Process) – English & Spanish Speakers Location: Okhla Phase 3, Delhi Shift: Night Shift (5 Days a Week) Perks: Both side Cab Facility Provided Salary: Up to ₹55,000/month + Lucrative Incentives (Up to ₹6,00,000/month) Requirements: Minimum 1 year of experience in PPC International Calling Hands-on experience with GDS tools (Amadeus, Galileo, Sabre) Travel industry experience is a plus Contact Us: 7011929026 Apply now & take your career to new heights in the travel industry! ✈ Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹60,000.00 per month Benefits: Paid sick time Paid time off Provident Fund Schedule: Night shift Rotational shift US shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

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1.0 years

0 - 0 Lacs

Kolkata, West Bengal

On-site

Hiring For Spanish Travel Sales location - Kolkata (Newtown / Ecospace) Salary - Upto 15000 Per month Experience and Fresher Both can Apply Incentives - Upto 6 lacks incentive you can earn in a month .Responsibility- Manage incoming Spanish Speaking Customer calls Identify Customer needs and provide solutions Handle customer queries and follow up on resolution Requirement 0 to 6 month Experience in Spanish Excellent Spanish communications skills Strong phone handling and customer service skills minimum 10+2 Interested Drop your resume at 7011929026 Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Night shift Rotational shift US shift Supplemental Pay: Performance bonus Quarterly bonus Yearly bonus Experience: total work: 1 year (Preferred) Work Location: In person

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0 years

0 - 0 Lacs

Kharar, Punjab

On-site

Overview We are seeking a dynamic Sales Executive to join our team. The ideal candidate will be fluent in both English and Spanish, possess excellent communication skills, and have a background in sales and telemarketing. Responsibilities Communicate with clients in both hindi and english to promote products or services Utilize telemarketing techniques to generate leads and secure sales Demonstrate proficiency in using sales software such as Salesforce to manage customer interactions Achieve sales targets by effectively pitching products or services to potential customers Experience Proven experience in a sales role Familiarity with telemarketing strategies Proficiency in using sales software, particularly Salesforce Fresher & Experienced Preferred Gender Male Must Have Own bike Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,033.38 per month Work Location: In person

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3.0 - 6.0 years

6 - 10 Lacs

Gurugram

Work from Office

Budget Adherence & Cost Allocation: Maintain stringent allocated budget through end-to-end project cycle. Risk Mitigation & Operational Security: Proactively identify and address potential risks to ensure successful completion of the projects. Project Delivery & Timeline Management: Ensure timely project completion by managing milestones, resource allocation, and inter-departmental dependencies throughout the project lifecycle. Stakeholder Engagement & Satisfaction: Maintain transparent communication, delivering timely updates, and ensuring alignment with strategic business objectives. Expertise in Spanish Language Well versed in Spanish language

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2.0 - 7.0 years

4 - 8 Lacs

Pune

Work from Office

Exp - Min 2 Years in Spanish Language With Hands on exp on Service Desk Domain- Technical Support Must Have a Certification of Spanish Location- Pune CTC - UPTO 6 to 8LPA Immediate Joiners WFO | 5 Dday's working | 2 Day's Rotational off US Shifts

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5.0 years

0 Lacs

Panchkula, Haryana

On-site

Role Overview We are seeking a high-performing Sales Representative who thrives in a fast-paced SaaS environment. You will be responsible for executing product demos over Zoom, nurturing inbound/outbound leads, managing your pipeline through HubSpot, and consistently closing deals with US and European clients. A strong understanding of martech, affiliate marketing, and paid traffic strategies like Search Arbitrage and Pay-Per-Call is essential. Key Responsibilities Conduct engaging Zoom-based demos tailored to performance marketers, affiliates, and media buyers Manage full-cycle sales: from prospecting to closing and onboarding Build and maintain a strong pipeline via HubSpot CRM; own your quota and forecast accurately Work with clients in the US and Europe, understanding their time zones and marketing cultures Collaborate with the marketing team on campaign feedback and lead quality Clearly articulate FabFunnel’s value proposition across different use cases (search arbitrage, lead gen, ecommerce, etc.) Provide insights on competitive tools and suggest product improvements based on market feedback Educate prospects on campaign rotation, postback setup, ROI tracking, and user journey visualization Maintain high standards of communication in English (written and verbal) Requirements 2–5 years of B2B SaaS sales experience, preferably in martech, affiliate, or adtech space Proven experience conducting product demos using Zoom Experience working with clients in the US and Europe markets Fluency in English with excellent communication and presentation skills Hands-on experience managing pipelines with HubSpot CRM Strong grasp of affiliate marketing, search arbitrage, pay-per-call, and multi-channel campaign tracking Comfortable meeting and exceeding sales quotas Self-starter, well-organized, and performance-driven Bonus Skills (Nice to Have) Proficiency in German, Spanish, Russian, or Portuguese Previous experience selling to agencies, media buyers, or affiliate networks Familiarity with ad platforms (Google Ads, Outbrain, Taboola, etc.) and attribution models What We Offer Competitive compensation with uncapped commissions Opportunity to grow with a high-velocity SaaS startup Collaborative and fast-moving environment Tools and training to help you succeed from day one

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3.0 years

0 - 0 Lacs

Undri, Pune, Maharashtra

On-site

Location: Pune, India Company: Petros® Stone LLP Petros® Stone LLP is a leading manufacturer and exporter of premium granite, marble, and quartz. We’re hiring a charismatic and driven International Sales Executive with a background in civil engineering or construction-related fields . Key Requirements: Degree in Civil Engineering or related field Excellent English communication; Spanish/French is a plus Confident personality with strong sales and negotiation skills 1–3 years of international sales experience preferred Knowledge of stone materials, measurements, and global trade Ability to convert international leads and maintain client relations What We Offer: Competitive salary + incentives Global exposure and client interactions Travel and growth opportunities Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹50,000.00 per month Schedule: Day shift Work Location: In person Application Deadline: 30/06/2025

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3.0 - 6.0 years

3 - 10 Lacs

Mumbai, Maharashtra, India

On-site

Job Description : Analyze all technical claims/treaty documentation received from clients ensuring compliance with contractual conditions and where necessary assist with the preparation of these documents for / with the client, resolving any queries where appropriate Processing and monitoring of Client figures into our systems in line with specified key performance indicators and contractual conditions Prepare presentations for client and markets including assisting our Placement Support team with providing renewal information, statistics and any technical advice as required Receive and action client's cash call instructions in a timely manner and communicate pertinent information as necessary to obtain prompt agreement Manage and resolve queries from clients and reinsurers, seeking assistance as required ensuring escalation where necessary and resolution with minimum delay Use experience to provide support, advice and guidance to other team members Build, develop and maintain strong client, third party and reinsurer relationships with assigned portfolio, liaising closely with Client Service Manager and/or Operations Director along with our Overseas offices as necessary Work closely with Placement Support and own team to ensure effective delivery of client service to Gallagher Re clients Ensure internal, client and market correspondence is e-filed as necessary Support Accounting and Settlement associates to ensure that all financial aspects are handled in a timely manner for the secure, efficient and auditable handling of client monies The Requirements : Reinsurance or Industry knowledge ideally with a claims background Intermediate IT skills (Microsoft Office) Good communication skills (Written and Verbal) Attention to detail Ability to organize and prioritize Ability to work in a team and autonomously; and general willingness to learn and grow both yourself and others Ability to build strong working relationships with both clients and brokers Good time management skills Technical knowledge of reinsurance policies pertinent to your business unit Spanish language proficiency required

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