At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channelling the power of all, we make ordinary customer and employee experiences extraordinary.This is your opportunity to join one of our high-performing teams. Channel the power of YOU and begin the journey to becoming a CSGer.
We are looking for an Operational Engineer I who will:
As a Senior Software Development Engineer in one of our teams, you will have the opportunity to design, develop, test, and maintain software applications or systems. You’ll collaborate with cross-functional teams to create efficient and reliable software solutions, ensuring they meet project requirements and industry standards. Responsibilities may also include troubleshooting issues, optimizing code, and staying updated with emerging technologies.
- You will report to Scrum Master to contribute toward Encompass Engineering team.
- Design and implement custom Kubernetes controllers and operators using Go (Golang).
- Author and maintain Helm charts to standardize and simplify application deployments.
- Contribute to the evolution of our Kubernetes-based platform for delivering Encompass in production.
- Develop tooling, libraries, and frameworks to improve automation, testing, and reliability.
- Own and improve CI/CD workflows for delivering Encompass in production.
- Partner with external teams to define and support production-ready deployment patterns.
- Conduct code reviews, write automated tests, and ensure high engineering standards.
- Continually learn and stay on top of Kubernetes, cloud-native trends, and evolving best practices.
- Architect and design complex software.
- Providing coaching and technical support to others.
- Analyse and optimize code and system performance independently.
- Leverage and adopt of AI tools wherever possible to increase your efficiency and throughput.
Is this opportunity right for you? We are looking for candidates who have:
- Bachelor's degree in Computer Science, Computer Engineering, related field, or equivalent experience
- Proficiency in English in a business environment
- 5+ years of previous development experience
- Experience in Golang or other programming languages for systems programming or backend services.
- Well versed with Kubernetes concepts, architecture, and operations.
- Proficiency in writing custom Kubernetes controllers using the Operator SDK and controller-runtime.
- Proficiency with Helm for packaging and deploying Kubernetes applications.
- Deep understanding of Kubernetes in production, including observability, security, and scalability considerations.
- Understanding of high availability and fault tolerance concepts.
- Excellent knowledge of CI/CD pipelines, testing strategies, and environment promotion flows.
- Strong testing and debugging skills, with a focus on automation and reliability.
- Strong expertise in multiple programming languages and deep knowledge of software architecture.
- Adopter and advocate of AI tools to assist in various phases of SDLC.
- Working knowledge of Unix, SQL, C/C++, Perl, scripting.
Who will love this role?
- A trusted team player – you know how to connect and communicate with your audience(s) around the world and create safe environments to voice diverse opinions, foster diversity and belonging and above all treat people with respect.
- A growth driver – you have a mindset that anticipates and adapts to changing needs and can bring partners together to contribute and work toward a shared vision.
- A game changer – you dream big and push the limits of what's possible to improve for yourself and others.
- A leader – you excel leading your own projects and produce impactful outcomes while dedicating time to mentoring those around you to help them grow.
- A strategist – you're curious and find inventive ways to implement ideas that lead to business simplification outcomes and solutions.
Our Guiding Principles
Impact
Always help and empower others, whether they’re colleagues or customers. When ouremployees set their minds to something; great things happen.
Integrity
Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.
Inspiration
Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.Perks & Benefits
- Work from Home, in-office, or hybrid.
- Paid Vacation, Volunteer, Compassionate, and Holiday Time Off
- Insurance coverage for the family including in-laws, group personal accident and term life insurance policy.
- Employee Insurance Top-Up
- Tele consultation
- Meal allowance
- Emotional and Mental Well-being Support
- Parental Leave
- Education Assistance
- Internet reimbursement
- If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.
Our StoryCSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.By channelling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are.
Location(s):
India Remote
Accommodation:
If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.
Our Guiding Principles:
Impact:
Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.
Integrity:
Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.
Inspiration:
Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.
Our Story:
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.
