Soc Analyst/ L1 Support

Job Title: SOC Analyst

Location: Onsite/Mohali
Department: Security Operations Center (SOC)
Employment Type: Full-time

Role Overview

We are seeking a technically sound and detail-oriented SOC Analyst to join our Security Operations Center. The ideal candidate will have strong knowledge of networking, operating systems, and cloud environments, with a clear understanding of cybersecurity fundamentals.

This role involves real-time monitoring, triaging, and analysis of security and infrastructure alerts, as well as direct client interaction through professional communication channels. The SOC Analyst will play a key role in maintaining operational stability, ensuring proactive issue resolution, and contributing to the overall security posture of the organization.

Key Responsibilities

• Monitor, analyze, and triage alerts from SIEM and monitoring platforms (e.g., Sentinel, Splunk, OpenSearch, or other log management tools).
• Investigate and validate alerts related to network, system, and security events across on-premise and cloud environments.
• Perform root cause identification for incidents involving performance, connectivity, or security issues.
• Escalate verified incidents to senior analysts or specialized teams with clear, concise, and contextual details.
• Communicate effectively with clients through written and verbal channels, providing professional updates and clarifications.
• Conduct daily system checks, ensuring log ingestion, alert integrity, and platform health.
• Document incidents, actions taken, and resolutions in a structured and detailed manner.
• Follow established SOC procedures, escalation matrices, and response playbooks.
• Collaborate with internal teams to improve alert accuracy, operational workflows, and threat visibility.
• Contribute to continuous learning and process improvement initiatives within the SOC.

Required Skills and Knowledge

• Strong understanding of networking concepts — TCP/IP, DNS, DHCP, routing, switching, VLANs, VPNs, and firewalls.
• Familiarity with cloud fundamentals (AWS, Azure, or GCP) — IAM, access management, and logging.
• Basic knowledge of operating systems (Windows and Linux) including user management, services, and log review.
• Clear understanding of cybersecurity principles — authentication, encryption, common attack types, and threat lifecycle.
• Exposure to SIEM tools, ticketing systems, and infrastructure monitoring platforms.
• Fluent English communication (verbal and written) — ability to convey technical findings clearly, confidently, and professionally.
• Strong analytical and troubleshooting mindset with attention to detail.
• Willingness to work in 24×7 rotational shifts including weekends and holidays.
• Optional but preferred: Basic scripting knowledge (Python, Bash, or PowerShell) for automation or data parsing.

Preferred Certifications

• CompTIA Security+
• Certified Network Security Practitioner (CNSP)
• Certified Ethical Hacker (CEH)
• Cisco Certified Network Associate (CCNA)
• Microsoft Security Operations Analyst (SC-200) or Azure Fundamentals (AZ-900)
• Blue Team Level 1 (BTL1) or equivalent SOC-focused training

Soft Skills

• Exceptional communication and interpersonal skills.
• High sense of ownership, discipline, and attention to detail.
• Analytical thinker with the ability to prioritize and multitask effectively.
• Team-oriented and self-motivated, with eagerness to learn new technologies.
• Calm and professional demeanor under pressure.

Why Join Us

• Work on live SOC operations and enterprise-scale environments.
• Exposure to both infrastructure and cybersecurity monitoring.
• Hands-on experience with industry-leading tools and cloud platforms.
• Continuous learning opportunities and support for professional certifications.
• Collaborative, growth-driven culture with mentorship from experienced analysts

Job Types: Full-time, Internship

Pay: ₹200,000.00 - ₹300,000.00 per year

Work Location: In person