SME - LEGAL BACK OFFICE (ONLY TL)

The organization, a prominent player in the Business Process Management and Back Office Services sector, is known for providing robust operational solutions across various domains. They prioritize process excellence and client satisfaction, fostering a collaborative and high-performance work environment in India. This on-site role presents an exciting opportunity for you to lead and innovate in operational processes. As a leader in this role, your primary responsibilities will include leading and supervising the back office team to ensure the efficient execution of daily operational workflows. You will be tasked with monitoring, evaluating, and optimizing transactional processes to drive continuous improvement and ensure quality service delivery. Additionally, managing team training, performance evaluations, and professional development will be crucial in boosting productivity and employee engagement. Collaboration with cross-functional departments to streamline operations and drive process enhancements is also a key aspect of this role. Strict adherence to internal policies, industry compliance standards, and operational protocols is imperative. Generating accurate and timely reports for senior management, highlighting team performance and operational metrics, will also be part of your responsibilities. The ideal candidate for this role must have proven experience in managing back office or administrative operations within a process-driven environment. Strong leadership abilities, coupled with excellent team management and communication skills, are essential. Expertise in operational planning, resource allocation, and performance management is required. Proficiency in data analysis, report generation, and the use of process automation tools is a must. The ability to make effective decisions under pressure in a fast-paced setting is crucial. Fluency in English and relevant local languages is also necessary. Preferred qualifications include exposure to industry-specific ERP systems and back office software, as well as knowledge of compliance, regulatory frameworks, and risk management practices. In return, you can expect a competitive salary and comprehensive benefits package. The organization offers a collaborative and dynamic on-site work environment that emphasizes professional development and provides opportunities for career growth in a company committed to operational excellence. If you are an experienced leader with a passion for operational excellence and team development, we invite you to apply for this exciting opportunity and play a pivotal role in driving back office success.,