Work from Office
Full Time
• Design realistic HR journeys across all functions.
• Write policy-aligned prompts/responses with clear prerequisites and actions.
• Maintain reusable content libraries and editorial standards.
• Partner with Experts & Raters to refine tone, compliance, and guardrails.
• Proven SOP/KB authorship and ability to translate policy into steps.
• Strong grasp of DEI language, PII handling, and regional terminology.
• Effective collaboration with HR teams.
Bachelor’s Degree, Human Resources or equivalent combination of education, training and or relevant work experience.
2–4 years in HR domain with experience reviewing HR content.
Strong consulting skills with all levels of management and the ability to articulate concepts and organizational perspectives in a clear and concise manner.
Ability to work independently, achieve deliverables within tight timeframes, and work effectively in a diverse, collaborative environment.
Strong focus on quality of work and attention to detail.
Excellent written, verbal and presentation communication skills.
Exposure to core HR processes , Working knowledge of HR and CMS systems
Familiarity with HR systems, case tools, and content platforms.
Strong fluency in English and analytical review skills.
Cognizant
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