SMB Sales with existing customers - Account Manager

About iMocha:
iMocha Skills Intelligence Cloud- is One unified platform that delivers "Skills-first" for Talent Acquisition (FTE & Contingent) and Talent Management for Upskilling, Reskilling, and Internal Mobility- any job role, any industry and at scale.We help enterprises make intelligent talent decisions and build strong teams, from hire to retire. Today, iMocha is serving more than 400 customers and has helped organizations in acquiring or upskilling more than 200k+ employees with more than 3 million+ assessments.Job Title: Customer Success Partner Account ManagerLocation: Must be based in Pune or willing to relocate.Department: Customer SuccessMode of work: WFO - HybridKey Responsibilities:- Own the existing relationships within the assigned territory- Expand into existing account (new teams, new locations, new use cases) to achieve expansion and revenue growth goals.- Maintain strong business relationships with clients.- Work with internal teams to develop effective marketing and nurturing plans.- Maintain accurate client records, keeping track of any contract updates and renewals.- Ensure customer satisfaction- Develop a thorough understanding of our products and service offerings to better serve the clients.- Accurately forecast monthly quarterly and annual opportunities and maintain CRM hygiene.-. Build highly motivated team. Prior experience of building team will be an added advantage.- Leverage partners to meet assigned revenue goals.What you bring to the table -- 6-8 years of demonstrated successful Software Sales Experience (SaaS / Cloud) and sold to IT services company/Product companies/Mid-Enterprises/high growth start-ups.- Computer Engineer with MBA- HR Tech sales experience is a plus- Solution or consultative sales experience- Data management experience using HubSpot or similar CRM- Proven ability to develop and maintain an effective network of contacts and build relationships at all levels of the customer / prospect organization.