We are seeking an experienced and versatile Product & Multimedia Designer to serve as a critical bridge between our Product Design and Marketing teams. You will ensure a cohesive user experience across the RxTro platform while producing high-quality graphic and motion content that supports our commercial growth and education efforts. This role requires a strong generalist who can translate product features into compelling visual narratives. Key Responsibilities Product Design & UX Support UI/UX Execution: Work within the Product Design team to refine and implement user interface designs for new features and platform improvements. Design System Integrity: Ensure all new UI components are consistent with the established design system, maintaining a high standard of platform usability and visual clarity. Prototyping: Create wireframes, mockups, and interactive prototypes for design testing and stakeholder review. Multimedia Content Production (Marketing Support) Short-Form Video Production: Take ownership of the creation and editing of short-form video content (e.g., product demos, feature highlights, social media clips) to support Marketings content and growth campaigns. Graphic Design: Design high-quality visual assets for various marketing channels, including digital ads, social media collateral, website banners, and educational materials. Brand Alignment: Ensure all visual and video content is consistent with the RxTro brand guidelines, tone, and strategic messaging for both the Life Sciences and Healthcare Professional segments. Collaboration & Communication Cross-Functional Alignment: Act as the primary design liaison between the Product, Development, and Marketing teams, ensuring marketing needs are addressed efficiently and that all content accurately reflects product functionality. Feedback Integration: Incorporate feedback from both marketing performance data and user testing to continually iterate on and improve content effectiveness.
We are seeking a proactive and technically proficient Security Operations & Compliance Specialist to ensure the integrity and security of our IT infrastructure, while simultaneously developing and maintaining our compliance framework. This unique hybrid role requires a candidate who is equally comfortable writing a Policy as they are patching a server to enforce that policy. You will be the primary link between IT security governance and operational execution. Key Responsibilities Security Operations & Technical Execution (The "Hands-on") Vulnerability & Patch Management: Own the end-to-end vulnerability management lifecycle. This includes conducting regular scanning, prioritising remediation efforts based on risk, and hands-on implementation of security patches and updates across all servers, operating systems, and network devices. Infrastructure Hardening: Configure and maintain security controls on critical infrastructure components (servers, firewalls, and endpoints) to harden the environment against known threats and ensure alignment with security policies. Incident Response Support: Actively monitor core system logs, firewall alerts, and endpoint security console notifications for anomalous activity. Triage identified security events and participate in the initial forensic investigation and accurate documentation required for breaches. Access Administration: Oversee the secure administration of user accounts and access controls, ensuring that least privilege principles are enforced across all platforms (e.g., Active Directory, cloud services). Governance, Risk, and Compliance (The "Policy") Policy & Procedure Development: Research, draft, and implement internal IT security policies, standards, and operational procedures (e.g., acceptable use, data classification, and incident response plans) to meet business and regulatory requirements. Compliance Auditing: Conduct internal audits and gap analyses against key industry frameworks (e.g., ISO 27001, Essential Eight, or SOC 2 standards). Risk Assessment: Perform regular risk assessments on systems and processes to identify potential vulnerabilities (both technical and procedural) and recommend actionable mitigation strategies to management. Documentation: Maintain comprehensive and up-to-date documentation for all security controls, operational procedures, and compliance evidence for external audits. Collaboration & Communication Stakeholder Liaison: Serve as the subject matter expert for security to the wider business, translating complex technical risks into clear, non-technical language for management. IT Collaboration: Work closely with the IT operations and development teams to ensure new deployments and infrastructure changes adhere to security policy and control standards. Skills and Experience Experience: 48 years of experience, with a proven track record blending Systems Administration (SysAdmin) duties with IT Security/GRC principles. Certifications (Highly Valued): Holding certifications like Security+, CISSP (Associate), CISA/CRISC, or vendor-specific security certs. Technical Proficiency (Mandatory): Hands-on expertise in Vulnerability Management tools, Patching methodologies (e.g., WSUS, SCCM, or automated solutions), and core Windows/Linux server management. Compliance Knowledge: Solid understanding and practical experience working with a major security framework (e.g., ISO 27001, NIST CSF). Analytical Skills: Strong ability to analyse logs, audit data, and technical findings to determine compliance status and risk levels.
Remote (India) This role requires working full-time during Australian Eastern Standard Time (AEST/AEST-equivalent) business hours to ensure seamless collaboration with Australian leadership and clients. Leadership and People Management Direct Leadership & Team Development: Provide direct line management, mentorship, and coaching to the Inside Sales Team Leaders and their subordinate teams. This accountability includes managing performance, driving succession planning, and ensuring the continuous development and enablement of the entire commercial Inside Sales function. Performance Accountability: Own and manage the entire Inside Sales P&L/budget related to growth and adoption targets. Drive the team to achieve specific platform adoption, feature usage, and retention KPIs. 2. Strategic Planning and Execution Strategic Roadmap Ownership: Own the process of translating executive-level growth objectives (e.g., "Increase clinic sign-ups by 30%") into a detailed, executable 90-day operational roadmap. Define and resource the strategic experiments needed to unlock new growth channels. Account-Centric Optimisation: Oversee the analysis of key account and sales pipeline data (CRM and interaction insights). Design and enforce processes to maximise cross-platform engagement for both Life Sciences partners and medical professionals. Process and Quality: Standardise and enforce sales and account management methodologies, ensuring data integrity in the CRM and consistent quality in all in-person and remote engagements. 3. Cross-Functional Stakeholder Management Executive Reporting: Present high-level, data-driven performance reviews and strategic recommendations directly to senior leadership. Enablement: Ensure the sales teams are effectively enabled with the tools, training, and strategic focus needed to succeed in their account progression and retention activities. Product Feedback Loop: Collaborate with the Product team to ensure user insights gathered from the sales floor are integrated into platform development priorities.