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Kotak Mahindra Bank
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Sky Service Cards - RM-Sky Channel-Contact Centre Inbound

Sky Service Cards - RM-Sky Channel-Contact Centre Inbound

Kotak Mahindra Bank

0 - 4 years

2 - 6 Lacs

hyderabad

Posted:-1 days ago| Platform:

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Skills Required

customer relationship team management customer management customer service banking operations banking products cross selling sales customer support branch operations relationship management solving queries customer handling communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced professional to join our team as a Sky Service Cards - RM-Sky Channel-Contact Centre Inbound in Kotak Mahindra Bank Limited. The ideal candidate will have a strong background in customer service and sales, with excellent communication and problem-solving skills.

Roles and Responsibility

Handle inbound calls from customers and provide timely and effective solutions to their queries.
Respond to customer complaints and concerns professionally and courteously.
Provide product information and promote banking services to customers.
Collaborate with internal teams to resolve customer issues and enhance overall customer experience.
Maintain accurate records of customer interactions and transactions.
Identify opportunities to upsell and cross-sell banking products to customers.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

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Kotak Mahindra Bank

Banking

Mumbai Maharashtra

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Sky Service Cards - RM-Sky Channel-Contact Centre Inbound