1646 Shrinkage Jobs - Page 36

About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: English(Domestic) - Expert What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or i...

Job Description - Senior Process Lead (Team Lead), SDU India at ReSource Pro Interested Candidates can share your CV to the below Contact Scope: Email - Prageeth_Kabilan@resourcepro.in Contact - 8147081772 Role & responsibilities I. Job Summary (describe in 2-3 sentences the purpose of this position) Acts as the first level of leadership within the Service Delivery Unit. The Senior Process Lead is responsible for processing client work, supporting operational excellence, coaching team members, and ensuring consistent service delivery. This role serves as a developmental opportunity for Specialists preparing for future leadership positions, while also helping to address engagement and retenti...

Minimum 2–3 years of experience as a Team Lead (on paper) in International BPO Minimum Graduation Immediate joiners preferred Rotational shifts only (no fixed shifts) Office-based role with 2-way cab facility 1 rotational weekly off

Role & responsibilities Major Job responsibilities Tele sales Management: Oversee day-to-day operations, ensuring the team meets B2C sales targets while maintaining a high level of customer service. Customer Relationship Management: Build and nurture relationships with customers to ensure operational alignment and establish a strong foundation for future growth. Team Oversight & Development: Lead and guide the telesales team, providing clear direction on strategy, goals, and performance metrics. Conduct regular performance reviews, coaching, and mentoring to develop team members. Sales Target Achievement: Set and manage daily, weekly, and monthly sales targets, ensuring the team delivers res...

Role & responsibilities Major Job responsibilities Tele sales Management: Oversee day-to-day operations, ensuring the team meets B2C sales targets while maintaining a high level of customer service. Customer Relationship Management: Build and nurture relationships with customers to ensure operational alignment and establish a strong foundation for future growth. Team Oversight & Development: Lead and guide the telesales team, providing clear direction on strategy, goals, and performance metrics. Conduct regular performance reviews, coaching, and mentoring to develop team members. Sales Target Achievement: Set and manage daily, weekly, and monthly sales targets, ensuring the team delivers res...

Leading BPO in Gurgaon Hiring For Team Leader/Assistant Manager International Voice Process CTC UPTO 12.5 LPA Require min 1 Year as Team Leader Experience in International BPO Strong in Operations Matrices like Attrition, Shrinkage, CSAT Shifts 24*7 Require Excellent Communication skills in Written & Verbal Call 8467054123 or mail CV at simmi@hiresquad.in The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability Description Essential Functions/Core Responsibilities • Responsible for the day-to-day supervision of a group of ...

Role & responsibilities Major Job responsibilities Tele sales Management: Oversee day-to-day operations, ensuring the team meets B2C sales targets while maintaining a high level of customer service. Customer Relationship Management: Build and nurture relationships with customers to ensure operational alignment and establish a strong foundation for future growth. Team Oversight & Development: Lead and guide the telesales team, providing clear direction on strategy, goals, and performance metrics. Conduct regular performance reviews, coaching, and mentoring to develop team members. Sales Target Achievement: Set and manage daily, weekly, and monthly sales targets, ensuring the team delivers res...

Job Description - Process Lead (Team Lead), SDU India at ReSource Pro Interested Candidates can share your CV to the below Contact Scope: Email - Hina_Taj@resourcepro.in Role & responsibilities I. Job Summary (describe in 2-3 sentences the purpose of this position) Acts as the first level of leadership within the Service Delivery Unit. The Senior Process Lead is responsible for processing client work, supporting operational excellence, coaching team members, and ensuring consistent service delivery. This role serves as a developmental opportunity for Specialists preparing for future leadership positions, while also helping to address engagement and retention challenges within the team. II. P...

Job Description - Senior Process Lead (Team Lead), SDU India at ReSource Pro Interested Candidates can share your CV to the below Contact Scope: Email - Prageeth_Kabilan@resourcepro.in Contact - 8147081772 Role & responsibilities I. Job Summary (describe in 2-3 sentences the purpose of this position) Acts as the first level of leadership within the Service Delivery Unit. The Senior Process Lead is responsible for processing client work, supporting operational excellence, coaching team members, and ensuring consistent service delivery. This role serves as a developmental opportunity for Specialists preparing for future leadership positions, while also helping to address engagement and retenti...

As a Textile Quality Control Technician, you will be responsible for conducting physical, chemical, and mechanical tests on fabrics, yarns, and garments in accordance with ISO, ASTM, and AATCC standards. Your main duties will include measuring key textile properties such as GSM, tensile strength, tear resistance, shrinkage, pilling, and colorfastness. You will be in charge of operating, calibrating, and maintaining lab equipment such as GSM cutters, tensile testers, spectrophotometers, and crock meters. In this role, it will be crucial to accurately record test data and prepare detailed reports for internal review and client submission. You will also be tasked with inspecting incoming raw ma...

Role Overview: We are seeking an experienced Team Lead to manage a blended international process , handling both voice and non-voice operations across multiple time zones. The ideal candidate will lead by example, manage KPIs, and ensure consistent performance and service delivery across the team. Key Responsibilities: Lead and manage a team supporting international clients across voice and non-voice channels (email, chat, and calls). Drive team performance against KPIs (CSAT, AHT, FCR, productivity) and SLAs. Create, manage, and publish team rosters and shift schedules. Monitor and control shrinkage , attrition , and ensure staffing levels align with business needs. Conduct regular team hud...

Job Description: As a Cutting Supervisor/Incharge at Indiana Textiles Mill, you will be responsible for overseeing and managing the garment cutting department. Your main duties will include supervising daily cutting operations to ensure accuracy and efficiency, planning and allocating fabric cutting based on production schedules, minimizing fabric wastage through optimal utilization, and coordinating with production, sampling, and design teams to maintain a smooth workflow. Additionally, you will be required to monitor machine and equipment maintenance in the cutting section. The ideal candidate for this position should have proven experience as a Cutting Supervisor/Incharge in the garment i...

As a skilled individual in the field of pattern making, grading, marker making, and garment production, you will be expected to possess a strong understanding of base pattern making techniques. Your expertise will also include proficiency in grading, marker creation, mini marker generation, and calculation of averages. It is essential to have a comprehensive knowledge of seams, shrinkage factors, needle types, and the attachment of various garment components such as zippers and buttons. Familiarity with garment folders and related equipment will be beneficial in executing your responsibilities effectively. Additionally, a mandatory requirement for this role is proficiency in utilizing Optite...

You are urgently hiring a Team Leader for Outbound Sales at the Noida sector 63 Location. The desired candidate should be a graduate with good communication skills and at least 1 year of experience as a Process Trainer in BPO Outbound sales. As a Team Leader, you will be responsible for hands-on experience in team management and key performance indicators such as AHT, Shrinkage, Attrition, Occupancy, and Rostering. BPO experience is mandatory, and you should have a proven track record of managing teams and improving performance metrics. This role requires you to work from the office in US Shifts, 5 days a week. Strong communication skills are essential for effective performance in this role....

We are looking for an organized, experienced store keeper to be responsible for all stock, staff management, and planning promotional campaigns for the store. To be successful as a store keeper you must be able to multitask and perform under pressure while remaining professional with customers. A good store keeper is able to manage stock by keeping a record of sales and ordering the required replacement items, occasionally making new product purchases that consumers may enjoy. Store Keeper Responsibilities: Keeping a record of sales and restocking the store accordingly. Managing and training store staff. Planning promotional campaigns for new products or specials. Ensuring that the store is ...

Role Overview We are seeking a dynamic and experienced Team Lead to manage our International Customer Support operations, delivering excellence across chat, call, and email channels. The ideal candidate will bring a blend of strategic thinking and hands-on leadership to guide a team that provides top-tier customer experience to our global clients. Key Responsibilities Lead and manage a team of international customer support specialists handling blended support (chat, voice, and email). Ensure timely and high-quality resolution of customer queries, technical issues, and service-related requests. Monitor and analyze support metrics to ensure SLAs, KPIs, and customer satisfaction targets are co...

Hi, We are looking for Team Leader !!Desired Candidate Profile! Minimum 2-3 years experience as a team lead operation in an inbound customer service process at any reputed Domestic or International call Centre. Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat. Should have knowledge of Lean six sigma green belt certification content. Minimum 1.5 years experience as Team Lead (On papers) Should have managed Team and worked towards bottom quartile. Joining Date : Immediate joiner> 30 Days. Must be a graduate WhatsApp me your CV HR at 9322083802

Hi We are looking for Operations Manager - International & Domestic Domain Are you an experienced operations leader with a passion for the telecom industry and a strong background in BPO/BPM We are seeking a dynamic and results-oriented Operations Manager to join our team in Airoli, Navi Mumbai / Pan India. This role is open to diverse candidates who meet the specified criteria. As an Operations Manager, you will be crucial in managing and optimizing our international contact center operations, ensuring exceptional client service and achieving corporate goals. What You'll Do: Lead and manage a large team, including Assistant Managers and Team Leaders, fostering a high-performance culture. Ov...

BPO International Banking Support Voice process,1 year as a Team Leader on paper * Rotational Shifts *Manage team *Knows performance metrics *Motivates team If Tech Support exp then Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!

About the Job Were changing the way people think about customer care, and we need your help! Were looking for a Team Lead (Supervisor) to provide front-line direction to our Customer Service Representatives (CSRs), ensuring quality service is provided with every customer interaction. This role involves learning and maintaining the knowledge of our partners’ brand, philosophy, products, promotions and processes. This position will also promote professional and personal development through performance evaluations, training and career pathing plans. As Team Lead (Supervisor), You Will Manage and supervise CSRs Ensure proficient training, professional development and employee engagement is susta...

Company Overview Reliance Retail is India's largest, fastest growing and most profitable retailer with a diversified omni-channel presence. Founded in 2006, the company has revolutionized retail in India by perfecting capabilities across people, processes, and technology. Serving more than 193 million loyal customers through 15,000+ stores in over 7,000 cities, Reliance Retail continues to enhance stakeholder value via superior quality products and unmatched shopping experiences. This opportunity is with METRO Cash & Carry India (MCCIN) . MCCIN , a unit of Reliance Retail Ventures Ltd., is India's leading wholesale company, with food and non-food assortments, and specializes in serving the n...

Role Summary The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership. Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, includi...

Team Lead Experience: 4+ Years Location: Pune/Chennai (Work form office) Immediate Joiners only Work Experience as Team Lead Experience in handling international customers (voice) • People Management (Performance report, appraisal review) Stakeholder management Managing Shrinkage and attrition Process improvement Telecom / Telstra process (Preferred) Willing to work from office and rotational shifts. kindly share your updated resume to js001102065@techmahindra.com

Required US travel sales ppc/ car rental/ flight booking/ hotel sales /Travel cruise sales/ Spanish US travel sales ppc/ UK travel sales ppc/ UK holidays packages sales Exp. min..yr Location:- Gurgaon, Delhi, Noida, Chandigarh DROP CV9931176310

Role Summary We are looking for an enthusiastic Team Leader for Content Moderation Process at IGT Solutions. In this role, you will be responsible for leading a team overseeing performance management, and ensuring high-quality standards are met for services. The ideal candidate will have a background in team management,, and a passion for maintaining safety and quality across digital platforms. You will drive team performance, handle escalations, and identify opportunities for process improvements. What You Would Be Doing? Team Leadership & Management : Leading and managed a team of 15-20 to ensure optimal performance in line with quality and productivity metrics. Performance Monitoring & Co...