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2.0 - 7.0 years
2 - 5 Lacs
kolkata, pune, bengaluru
Work from Office
Kindly share your resume on Janhavee.jadhav@poonawallafincorp.com Principle Accountabilities: To manage a team of sales Associates To control shrinkage and attrition of sales team Team Lead needs to monitor calls and provide regular coaching and mentoring to sales associates and track low performers in team. Need to ensure CMS reports related to team staffing, AHT etc are maintained. Track AUX adherence and ensure discipline is maintained within the team. Drive sales and ensure achieving the same Month on Month. Identifying training requirements within the team and getting the training conducted To work on overall team development Desired Profile: Graduate/Postgraduate in any stream 2-3 year...
Posted 2 months ago
4.0 - 9.0 years
3 - 5 Lacs
noida, ghaziabad, delhi / ncr
Work from Office
Hiring Area collection manager who is managing the team for field Collections team for Banking field collection Bucket Collections Required Candidate profile Work from Office-Noida call,whatsapp cv Amit 8178259405/Neha 8287267407 Perks and benefits Salary no constraint for suitable candidate
Posted 2 months ago
2.0 - 6.0 years
4 - 8 Lacs
gurugram, mumbai (all areas)
Work from Office
Hello, Hiring for below positions for the Domestic BPO Voice process. Interested candidates, please share your profile who looking for an opportunity. Hiring for Gurgaon Mumbai Only Domestic BPO Exp candidates. Positions Hiring for Team Leader Trainer QA AM Quality AM Operations Domains Exp Hiring for: Sales / CS / Collection Business Hiring for : Real Estate / Bank / eCommerce / Consumer Goods Location: Thane / Vashi / Gurgaon Salary depends upon positions and Locations. Regards,
Posted 2 months ago
4.0 - 9.0 years
3 - 5 Lacs
chennai
Work from Office
Should have minimum 4+ years of experience in BPO. Inbound Voice experience is mandate. Should have been designated as a Team Lead for at least 2 years on papers. Candidate must be able to speak fluent with either Kannada or Malayalam or Telugu. Should be able to calculate Attrition, Shrinkage, AHT. Candidate should have good communication Should be aware of NPS, Repeat & Churn. Should be aware of Occupancy and Utilization formulas. Candidate should be good in communication. Location: Preferred Chennai based candidates. Interested candidates can share their CV to pavatharanip1@hexaware.com, 7305044617 Regards, Pavatharani
Posted 2 months ago
3.0 - 8.0 years
8 - 12 Lacs
gurugram, delhi / ncr
Work from Office
Responsibilities: Lead a voice process team of 15–20 associates. Ensure quality, performance, and process compliance. Handle client escalations and ensure timely resolution. Drive continuous improvement initiatives. Required Candidate profile Eligibility: Graduate in any discipline. Minimum 1 year of experience as a Team Leader in Voice/Customer Service. Strong communication, leadership, and people management skills.
Posted 2 months ago
2.0 - 7.0 years
2 - 5 Lacs
bangalore rural, bengaluru
Work from Office
Requirements of Team Leader Exp.in Social Media /email process / Chat Process / Voice Process . Must be aware of shrinkage, attrition, AHT, NPS, CSAT fair understanding of presenting MBR, QBR and WBR Must be from BPO industry. HR Deeksha 7697428237 Required Candidate profile Must have 1 years+ on paper experience in Same Designation Mandate 4 Years of Overall exp in BPO Graduation is mandate Need excellent communication in English Should have handled a team of 15+ people
Posted 2 months ago
1.0 - 6.0 years
3 - 4 Lacs
nagpur
Work from Office
Requirements of Team Lead for Domestic Voice Process Must be aware of shrinkage, attrition, AHT, NPS, CSAT Must have fair understanding of presenting MBR, QBR and WBR Must be from BPO industry HR Deeksha 7697428237 Required Candidate profile Must have 1+ years+experience in Same Designation Graduation is mandate Need excellent communication in English Should have handled a team of 15+ people
Posted 2 months ago
4.0 - 9.0 years
2 - 5 Lacs
bangalore rural, bengaluru
Work from Office
Requirements of Team Leader Exp.in E- Commerce inbound/email process / Voice Process . Must be aware of shrinkage, attrition, AHT, NPS, CSAT Must have fair understanding of presenting MBR, QBR and WBR Must be from BPO industry. HR Deeksha 7697428237 Required Candidate profile Must have 1 years+ on paper experience in Same Designation Mandate 4 Years of Overall exp in BPO Graduation is mandate Need excellent communication in English Should have handled a team of 15+ people
Posted 2 months ago
6.0 - 11.0 years
5 - 7 Lacs
bengaluru
Work from Office
Assistant Manager Operation Dom CS Voice Process Min 6 Yrs exp, 2yrs AM on paper SLA, AHT, Attrition, Shrinkage,CSAT GRADUATE Work from Office-Bangalore Must know-Englih and Hindi Required Candidate profile Work from Office-Bangalore only Call/WhatsApp cv to Neha 8287267407 Amit 8851792136
Posted 2 months ago
5.0 - 8.0 years
6 - 8 Lacs
chennai
Work from Office
Role & responsibilities To handle minimum of 3-5 team leaders with their team To achieve collection targets of the respective portfolios assigned . Co-ordinate with bank team with respect to day to day operations Continuously monitoring telecalling teams performance suggest and implement strategies to enhance productivity . Responsible for managing the attrition across assigned teams Responsible for smooth flow of process relating to collections Prepare and publish report on daily team performance. Minimum Qualification : Graduate Mandatory Total Work Experience : 5-6 Years salary - 4 to 6 lacs Job Location :Royapettah,Chennai.
Posted 2 months ago
10.0 - 13.0 years
10 - 15 Lacs
chennai
Work from Office
Maatrum is India's first Online Real Estate Title Verification Company powered by technology. Established as a Real-Estate technology company in April 2015 in the Registrar of Companies in Chennai under the Companies Act 2013. Our team of real estate lawyers utilizes our robust and proprietary technology platform to procure real estate documents directly from government databases. Our software helps them create accurate reports faster than ever before. Role & responsibilities Responsible for driving the day-to-day operations to deliver high-quality services. Manage operations team (paralegal team) Coordinate and collaborate closely with the legal team (lawyers) Give inputs to the technology ...
Posted 2 months ago
4.0 - 9.0 years
4 - 7 Lacs
bengaluru
Work from Office
Total 4 yrs out of this 1yr TL exp ON PAPER, max CTC 5LPA Inbound Customer Support Voice Process DOMESTIC SLA, AHT, Attrition, Shrinkage, CSAT, Quality Immediate Joiner Graduate Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Work From Office-Bangalore Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Must Knows-English and Hindi Perks and benefits PF & ESIC plus Good Leave policy
Posted 2 months ago
3.0 - 8.0 years
3 - 5 Lacs
chennai
Work from Office
We Paisabazaar is hiring Team Leader (Outbound Telesales) for Chennai location. Candidate should have relevant experience in outbound Telesales (BPO Sales). Interested Candidates can call or WhatsApp their resume on 9667761607 - RASHI. Job Locations : Chennai (Taramani) Role description: 1) Assisting customers in sale of a range of financial products on phone. 2) Role entails working only in Day shift. 3) Fully responsible for meeting and exceeding targets as assigned periodically. 4) Reaching productivity that meets job standards, while working with speed and accuracy. 5) Flexible, able to shift priorities to accommodate changing demands. 6) Ensure no losses or errors occurred while assisti...
Posted 2 months ago
2.0 - 7.0 years
4 - 9 Lacs
visakhapatnam
Work from Office
1. Monitor Supply chain levels across Apollos retail pharmacy network to minimize stockouts and overstocks. 2. Forecast demand based on sales trends, seasonal patterns, and new product launches unique to Apollo’s pharmacy operations. 3. Execute replenishment, inter-store transfers, and returns in line with Apollo’s SOPs and cold chain requirements. 4. Liaise with store managers, warehouse, procurement, and vendors for timely stock movement and issue resolution. 5. Conduct regular stock audits for Apollo branches, reconcile discrepancies, and support audits by regulatory authorities. 6. Maintain compliance with healthcare and NDPS (Narcotic Drugs and Psychotropic Substances) regulations for m...
Posted 2 months ago
1.0 - 6.0 years
3 - 5 Lacs
gurugram
Work from Office
Role Summary We are looking for an enthusiastic Team Leader at IGT Solutions. In this role, you will be responsible for leading a team overseeing performance management, and ensuring high-quality standards are met for services. The ideal candidate will have a background in team management,, and a passion for maintaining safety and quality across digital platforms. You will drive team performance, handle escalations, and identify opportunities for process improvements. What You Would Be Doing? Team Leadership & Management : Leading and managed a team of 15-20 to ensure optimal performance in line with quality and productivity metrics. Performance Monitoring & Coaching : Reviewing and monitori...
Posted 2 months ago
1.0 - 2.0 years
1 - 3 Lacs
hyderabad
Work from Office
referred candidate profile Experience as Team Lead on papers of 1years on papers. Experience in banking collections process is a must. Experience in BPO is a must. Comfortable with 6 days working Details 6 days working Day rotational shifts loction - Hyderabad
Posted 2 months ago
5.0 - 7.0 years
2 - 3 Lacs
lucknow
Work from Office
Dear Candidate We have urgent opening in 102/108 Ambulance services at Uttar Pradesh for the post of Team Leader .please find the details below & share your resume , if Interested. Company :102/108 Ambulance Services Location :Lucknow Responsibilities: Team Management, Attrition management, Shrinkage, AHT, CSAT, SLA Management, Briefing, Call flow Education : Any Graduate Must be comfortable to work in rotational shift Share your updated resume at the earliest up108_hr2@emri.in
Posted 2 months ago
4.0 - 9.0 years
3 - 8 Lacs
ahmedabad, vadodara
Work from Office
Key Responsibilities Store Operations Driving Sales & Customer service People Management Process & SOP Management Inventory Management Reduction of shrinkage & Total Loss Monitor and control expenses through efficient store operations. Impart training to store staff and equip them with the skills to understand and fulfill consumer needs & Conduct time to time OJT for the respective team To ensure timely flow of information to facilitate reviews, reporting and initiation of action. To Maintain All Store reports and data analysis To Maintain Hygiene: Ensure the store and store vicinity is neat and clean all the time Desired Skill-Set Dynamic professional with excellent communication skills In-...
Posted 2 months ago
4.0 - 9.0 years
3 - 8 Lacs
kochi/ cochin, kollam, tirur
Work from Office
Key Responsibilities Store Operations Driving Sales & Customer service People Management Process & SOP Management Inventory Management Reduction of shrinkage & Total Loss Monitor and control expenses through efficient store operations. Impart training to store staff and equip them with the skills to understand and fulfill consumer needs & Conduct time to time OJT for the respective team To ensure timely flow of information to facilitate reviews, reporting and initiation of action. To Maintain All Store reports and data analysis To Maintain Hygiene: Ensure the store and store vicinity is neat and clean all the time Desired Skill-Set Dynamic professional with excellent communication skills In-...
Posted 2 months ago
4.0 - 9.0 years
3 - 5 Lacs
bengaluru
Work from Office
Total 4 yrs out of this 1yr TL exp ON PAPER, max CTC 5LPA Inbound Customer Support Voice Process DOMESTIC SLA, AHT, Attrition, Shrinkage, CSAT, Quality Immediate Joiner Graduate Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Work From Office-Bangalore Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Must Knows-English and Hindi Perks and benefits PF & ESIC plus Good Leave policy
Posted 2 months ago
4.0 - 9.0 years
5 - 11 Lacs
gurugram
Work from Office
BPO International Tech Support Voice process,1.5year as a Team Leader on paper * Rotational Shifts *Manage team *Knows performance metrics *Motivates team If Tech Support exp then Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!
Posted 2 months ago
4.0 - 9.0 years
6 - 8 Lacs
chandigarh, pune
Work from Office
This role will be an essential part of the WFM Program in the Customer Operations Vertical. He/she should have the ability to quickly and efficiently assimilate process knowledge and be good at problem-solving and root cause analysis. They must be professional in conduct/behaviour, appearance and communication. An understanding of web technology and cable setup is necessary. They must possess the ability to analyse information and evaluate results to choose the best solution and solve problems. He/she needs to have the ability to adapt to perpetual changes as per business needs and reliability in terms of attendance and timing is necessary. The ideal candidate must possess strong communicati...
Posted 2 months ago
3.0 - 7.0 years
5 - 11 Lacs
bengaluru
Work from Office
Job Description 8+ years’ experience in International Customer Service, Experience in managing international voice clients preferably in Banking/Insurance/Healthcare Experience in managing large teams with 125+ frontline staff
Posted 2 months ago
5.0 - 8.0 years
8 - 12 Lacs
navi mumbai
Work from Office
Skill required: User-Generated Content Moderation - Content Moderation Designation: Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: English(Domestic) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you d...
Posted 2 months ago
5.0 - 8.0 years
8 - 12 Lacs
navi mumbai
Work from Office
Skill required: User-Generated Content Moderation - Content Moderation Designation: Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: English(Domestic) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you d...
Posted 2 months ago
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