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Team Lead - International Voice

Team Lead - International Voice

Tech Mahindra

4 - 8 years

5 - 7 Lacs

Pune Chennai

Posted:1 day ago| Platform:

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Skills Required

Team Handling Shrinkage Attrition International Voice Process Team Management KPI Team Leadership KRA People Management Skills SLA Management International BPO Stakeholder Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Team Lead

Experience: 4+ Years

Location: Pune/Chennai (Work form office)

Immediate Joiners only

Work Experience as Team Lead
Experience in handling international customers (voice) • People Management (Performance report, appraisal review)
Stakeholder management
Managing Shrinkage and attrition
Process improvement
Telecom / Telstra process (Preferred)
Willing to work from office and rotational shifts.

kindly share your updated resume to js001102065@techmahindra.com

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