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4.0 - 9.0 years
3 - 6 Lacs
nizamabad
Work from Office
Role Summary The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership. Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, includi...
Posted 1 month ago
4.0 - 9.0 years
3 - 8 Lacs
kolar, bangalore rural, bengaluru
Work from Office
Key Responsibilities Store Operations Driving Sales & Customer service People Management Process & SOP Management Inventory Management Reduction of shrinkage & Total Loss Monitor and control expenses through efficient store operations. Impart training to store staff and equip them with the skills to understand and fulfill consumer needs & Conduct time to time OJT for the respective team To ensure timely flow of information to facilitate reviews, reporting and initiation of action. To Maintain All Store reports and data analysis To Maintain Hygiene: Ensure the store and store vicinity is neat and clean all the time Desired Skill-Set Dynamic professional with excellent communication skills In-...
Posted 1 month ago
4.0 - 9.0 years
3 - 7 Lacs
hyderabad
Work from Office
Role Summary The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership. Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, includi...
Posted 1 month ago
2.0 - 7.0 years
5 - 8 Lacs
noida
Work from Office
Aakash Education Services Ltd looking for an experienced and dynamic Inside Sales Team Leader to lead a team of inside sales representatives. The TL will be responsible for driving sales performance, coaching the team, implementing strategies, and ensuring targets are achieved. Interested may share CV at chandarani@aesl.in / 9311723086 (whatsaap), in the below format 1) Current Location 2)Current CTC 3) Total Experience 4) Current Notice Period Requirement: 1. Good communication skills. (Fluency in English/Hindi both is must) 2. Highly organized and mature with respect to human relationships and can get the job done. 3. Candidate should be comfortable for target-based job. 4. Lead and manage...
Posted 1 month ago
4.0 - 9.0 years
5 - 8 Lacs
bengaluru
Work from Office
4 years in BPO International Customer Voice process,1 year as a Team Leader on the paper MUST Banking Voice Process Exp * Rotational Shifts *Knows performance metrics *Motivates team Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!
Posted 2 months ago
1.0 - 3.0 years
4 - 8 Lacs
mumbai, mumbai (all areas)
Work from Office
At Truemeds, our mission is to make healthcare affordable and accessible to all. No one should have to choose between their health and their healthcare costs. With this vision, we aim to make healthcare affordable and accessible. We are a technology-driven, telehealth platform that aims to reduce healthcare expenses and improve healthcare outcomes by democratising medicine purchases in India. We aim to become the go-to e-pharmacy for the Smart consumer to go for best-value medicines. If you are looking for exponential growth, read further. Short Job Description: We are looking for a motivated and experienced Team Lead to oversee and manage a team of over 60 call center executives. The ideal ...
Posted 2 months ago
4.0 - 9.0 years
5 - 11 Lacs
gurugram
Work from Office
BPO International Tech Support Voice process,1.5year as a Team Leader on paper * Rotational Shifts *Manage team *Knows performance metrics *Motivates team If Tech Support exp then Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!
Posted 2 months ago
1.0 - 6.0 years
3 - 5 Lacs
gurugram
Work from Office
Role Summary We are looking for an enthusiastic Team Leader for Content Moderation Process at IGT Solutions. In this role, you will be responsible for leading a team overseeing performance management, and ensuring high-quality standards are met for services. The ideal candidate will have a background in team management,, and a passion for maintaining safety and quality across digital platforms. You will drive team performance, handle escalations, and identify opportunities for process improvements. What You Would Be Doing? Team Leadership & Management : Leading and managed a team of 15-20 to ensure optimal performance in line with quality and productivity metrics. Performance Monitoring & Co...
Posted 2 months ago
5.0 - 10.0 years
5 - 10 Lacs
hyderabad
Work from Office
Job Title: Team Lead - Medical Coding (IP DRG) Location: Hyderabad Job Type: Full Time | Work from Office Shift: Rotational Shifts (Including Night) Candidate Requirements: Education: Any Graduate / Post Graduate Experience: Minimum 2 years of experience as Team Lead (on papers) Mandatory Strong background in IP DRG medical coding Certifications: CCS or CIC Certification is Mandatory Skills: In-depth knowledge of Inpatient DRG guidelines & regulations Excellent team management and leadership skills Strong communication skills verbal and written Work Model: Must be ready to work from office Shifts: Comfortable with rotational shifts (including night shifts) Notice Period: Immediate to 60 days...
Posted 2 months ago
5.0 - 10.0 years
5 - 10 Lacs
hyderabad
Work from Office
Job Title: Team Lead International Voice Process (US Healthcare Preferred) Location: Hyderabad, India Job Type: Full Time | Work from Office Shift: Rotational Shifts (Including Night Shifts) Desired Candidate Profile: Education: Any Graduate / Post Graduate Experience: Minimum 2 years of experience as Team Lead (on papers) Mandatory Experience: Background in International Voice Process US Healthcare domain experience preferred Skills Required: Excellent communication skills (spoken and written) Strong team management and leadership capabilities Good understanding of process optimization techniques Solid knowledge of metrics/KPIs and performance management Work Model: Must be willing to work ...
Posted 2 months ago
4.0 - 9.0 years
4 - 6 Lacs
gurugram
Work from Office
People / Management To take responsibility for the day-to-day supervision of any direct reports. To delegate tasks as and when appropriate to team members to ensure the effective and efficient running of the department. To develop staff through coaching, advice, and motivational techniques to help the Call Centre and Guest Services teams to maximize customer experience from inbound calls. To hold regular one-to-one meetings and performance reviews with Support Advisors. To quickly identify and address any staffing issues with or between Team Members when appropriate, or on Page 2 refer any such circumstances to the appropriate department or manager for resolution. To performance manage all t...
Posted 2 months ago
2.0 - 7.0 years
5 - 7 Lacs
gurugram, chennai
Work from Office
Email your resume to Raveena@wissenpro.com or call/WhatsApp at 703-204-6318 Job Description: We are seeking an experienced Team Leader to oversee day-to-day operations in our BPO/KPO environment. The ideal candidate will be responsible for driving team performance, managing key metrics such as Attrition, Shrinkage, AHT (Average Handle Time), CSAT, and SLA compliance , and ensuring high levels of employee engagement and client satisfaction. Key Responsibilities: Lead and manage a team of associates to achieve defined KPIs. Monitor and control Attrition, Shrinkage , and ensure optimal resource utilization. Track and improve AHT , FCR (First Call Resolution), and quality scores. Conduct regular...
Posted 2 months ago
8.0 - 12.0 years
0 Lacs
tiruppur, tamil nadu
On-site
As a Fabric Sourcing Manager for our Captive Factory specializing in Knits & T-Shirts in Tiruppur, your role will involve leading and managing fabric procurement operations. You will be tasked with identifying reliable fabric suppliers, negotiating pricing, ensuring timely deliveries, and maintaining quality standards while optimizing costs. Your key responsibilities will include: Fabric Sourcing & Procurement: - Identifying, evaluating, and onboarding fabric suppliers for knits and T-shirts. - Developing strong relationships with mills and fabric suppliers for long-term partnerships. Cost & Supplier Management: - Working on cost reduction strategies while maintaining fabric quality. - Track...
Posted 2 months ago
5.0 - 10.0 years
5 - 7 Lacs
mysuru, bengaluru
Work from Office
Job Description For TL-Sales: Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction Insurance Sales (Health/Motor/Life) Establish & Manage Relationships / Engagement with the Clients. Oversight of team organizes resources, sets goals, call out strategy from Executives and client on a day to day basis, reporting responsibilities Managing day to day Sales targets (B2C Sales) To monitor and document the work schedule of staff and absences. Build strong partnership with the client by growing and nurturing the existing relationships to ensure operational cohesion & effective foundation for future growth ...
Posted 2 months ago
10.0 - 17.0 years
8 - 10 Lacs
bengaluru
Work from Office
Hiring for Operation Manager for E commerce Business Domestic 6 days working Role & responsibilities Manage Day-To-Day Activities Of The Team And Ensure Compliance To Procedures And Policy Guidelines Encourage And Motivate Team To Meet Organizational Goals Develop Team Skill Sets And Manage Personal Development Goals For The Team Proactively Updates On New Procedure Responsible For Staff Retention Within The Team Presents Detailed Information And Responds To Questions From Managers, Clients And Customers Responsible For Maintaining Discipline / Absenteeism Of Team On The Floor Responsible For Feedback And Coaching Good MS Office Knowledge Work Closely With The Teams To Achieve Qualitative Ta...
Posted 2 months ago
3.0 - 8.0 years
3 - 7 Lacs
chennai
Work from Office
We Paisabazaar is hiring Team Leader/Senior Team Leader (Outbound Telesales) for Chennai, Tharamani Location. Candidate should have experience in outbound sales in Banking products only with good team handling experience. Interested Candidates can call or WhatsApp their resume on 7982112501 (Brijesh Kumar) or Share resume on given email Id - Brijeshkumar@paisabazaar.com Job Locations : Chennai, Tharamani Language - English, Tamil, Malayalam Role description: 1) Assisting customers in sale of a range of financial products on phone. 2) Role entails working only in Day shift. 3) Fully responsible for meeting and exceeding targets as assigned periodically. 4) Reaching productivity that meets job...
Posted 2 months ago
2.0 - 5.0 years
10 - 12 Lacs
noida
Work from Office
Hiring for HRBP - Team Lead Note : Must have experience into US Healthcare as an HRBP Attrition Management, Shrinkage Employee Engagement Midyear Review Annual Appraisal 12 LPA max / WFO Rotational Shifts Contact Mohinder @ 9899487873
Posted 2 months ago
3.0 - 8.0 years
8 - 12 Lacs
hyderabad
Work from Office
About the Job The Senior Real Time Analyst position will be responsible for providing Workforce Management (WFM) as a service (RTA role) for a client command center. This person will be managing the vendor network. As Senior Real Time Analyst (RTA), You Will Act as shift point of contact: Overlook the team in the absence of the Manager/Supervisor Conduct RTA huddles and pass updates to the team Act as SME and train new members in the team Queue management: Monitor client enterprise service KPIs (service level) and staff performance across all vendors throughout the day Situational management (vendor level) BCP situations: Tools issues, WFM Systems issues, etc. Routing / downtime issues - Cre...
Posted 2 months ago
5.0 - 10.0 years
6 - 12 Lacs
noida
Work from Office
Hiring for HRBP in Noida for an International KPO Location: Noida Salary: Up to 12 LPA Shift: Rotational with 2 Days off Cab: One side drop Interested candidates can call at 9205503253 / 9953262467 or mail at sumit@shadowplacements.com Required Candidate profile Min 5 Years of experience in HRBP role in a healthcare sector (mandatory) Knowledge of Shrinkage, Attrition Open to work rotational shifts PG Mass Communication / Mass Media / Public Relations / HR
Posted 2 months ago
2.0 - 7.0 years
3 - 8 Lacs
bengaluru
Work from Office
Job Title: Team Leader BPO Department: Operations Job Type: Full-time Location: Bangalore Shift: Rotational / Night / Day / Fixed Experience: 01 to 10 years (with minimum 1 year in a TL role) Job Summary: We are looking for a motivated and experienced Team Leader to manage a team of customer service executives in our BPO process. The ideal candidate will ensure operational efficiency, team performance, and high levels of customer satisfaction, while meeting all client KPIs and internal targets. Key Responsibilities: Lead, supervise, and support a team of 10 customer service associates in delivering excellent service across voice processes. Monitor team performance through KPIs such as AHT, F...
Posted 2 months ago
1.0 - 5.0 years
3 - 7 Lacs
kolkata, bengaluru
Work from Office
Hello Job-Professionals! Greetings of the Day! Join a leading multinational BPO as a Team Leader, where your 3+ years of BPO experience and 1+ year in outbound sales leadership will drive team success and business growth. Location - Kolkata Salary -4.5 lpa ( Depending upon last drawn) Location - Bengaluru Salary - 6 lpa ( Depending upon last drawn) Responsibilities: Lead, coach, and motivate a team of BPO professionals to achieve operational goals. Monitor team performance, track key performance indicators (KPIs), and ensure individual and team targets are met or exceeded. Conduct regular team meetings to communicate targets, performance feedback, and process updates. Provide ongoing trainin...
Posted 2 months ago
3.0 - 12.0 years
3 - 6 Lacs
bangalore rural, bengaluru
Work from Office
Roles and Responsibilities : Lead a team of telesales agents to achieve daily targets and improve customer satisfaction. Develop and implement effective strategies to reduce shrinkage and attrition rates. Monitor team performance, identify areas for improvement, and provide coaching to enhance sales skills. Ensure compliance with company policies, procedures, and regulatory requirements. Job Requirements : Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction Insurance Sales (Health/Motor/Life) Establish & Manage Relationships / Engagement with the Clients. Oversight of team – organizes resources, s...
Posted 2 months ago
1.0 - 2.0 years
0 - 3 Lacs
noida
Work from Office
Hiring For Team Leader Pure Day Shift Profile Salary : 35 k in hand salary , We are looking for a dynamic Team Leader with a strong sales background to lead our high - performing team . Key Responsibilities Drive Sales performance and ensure target achievement Mentor & Motivate the team to maximise conversions Monitor daily KPIs, share performance insights & drive improvements Handle client escalations with a solution - oriented approach Maintain discipline ,quality and process compliance If you have proven experience in sales + Team leader you can apply for this job. Contact HR SHRISHTI KHANNA 8595632441
Posted 2 months ago
2.0 - 7.0 years
4 - 5 Lacs
navi mumbai
Work from Office
Company: Vitality BSS Location: Mahape, Navi Mumbai Website: https://vitalitybss.com/ About Vitality BSS: Vitality is a leading provider of business support solutions for healthcare organizations in India and the USA. As one of the reputed names in the attorney support, medico-legal, medical billing, medical records review and teleradiology services our firm has the expertise to maximize revenue and reduce operating costs for different organizations in this field. Key Responsibilities: Oversee day-to-day operations for Medical Transcription, Medical Record Listing and Medical Record Summarization. Ensure adherence to client-specific guidelines, productivity benchmarks, and quality standards....
Posted 2 months ago
4.0 - 12.0 years
4 - 7 Lacs
mumbai city, maharashtra, india
On-site
Role and Key Responsibilities: Responsible for the day-to-day supervision of a group of call centre associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements Regularly impart effective coaching to direct reports, enabling consistent high performance delivery Identify performance related issues, develop an action plan for improvement andimplement corrective action Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations Communicate expectations to employees and provide timely updates Provide subject matter expertise in handling escalated customer calls as needed Co...
Posted 2 months ago
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