Position: Client Support Executive Roles and Responsibilities Work with a US based client (law firm/medical practice/insurance) Communicate with US clients via e-mail, message and phone call Schedule appointments, Client intakes over the call Assist with preparation of documents Management of client files Work on client software for data management Desired Candidate Profile Candidate should be Bilingual Should have certification in Spanish language Proficient in word/excel/Outlook emails Proficient in data entry and document management skills Fluent speaking, listening & Spanish understanding is MUST Location: Mahape, Navi Mumbai Shift Time: 9:00pm to 6:00am or 10:00pm to 7:00am IST or 7:00pm to 4:00am IST. Perks and Benefits : Medical Health Insurance PF + Gratuity as per compliance

Managing Day-to-Day tasks Maintaining reports Medical Records listing

Role Summary: Were seeking a motivated and dynamic Business Developer with 34 years of experience to join our growing team. This role will be responsible for identifying new business opportunities, building relationships with potential clients, and driving revenue growth for our solutions. Key Responsibilities: • Identify and pursue new business opportunities across target industries. • Generate leads through networking, market research, cold outreach, and digital platforms. • Develop and deliver impactful sales presentations and proposals tailored to client needs. • Manage CRM systems to maintain accurate and organized sales data. • Collaborate with channel partners to generate sales pipeline and drive deal closures. • Nurture relationships with prospective clients from initial contact through to contract closure. • Attend industry events, webinars, and client meetings to build brand awareness and generate leads. • Contribute to the development of strategic business plans and growth initiatives. Requirements: • Bachelors degree in Business, Marketing, or a related field. • 1–4 years of experience in business development, sales, or account management— preferably in BPO, IT, or Call Center. • Willingness to work in Night Shift. • Excellent communication, negotiation, and presentation skills. • Well-groomed with a professional presence • Exposure to international markets (Preferred: USA) What We Offer • Competitive base salary with attractive performance-based incentives • Opportunity to grow within a high-impact, fast-paced environment • Collaborative, supportive team culture

Role & responsibilities Company: Vitality BSS Location: Mahape, Navi Mumbai Website: https://vitalitybss.com/ About Vitality BSS: Vitality is a leading provider of business support solutions for healthcare organizations in India and the USA. As one of the reputed names in the attorney support, medico-legal, medical billing, medical records review and teleradiology services our firm has the expertise to maximize revenue and reduce operating costs for different organizations in this field. Key Responsibilities: • Team Management & Operations o Oversee day-to-day operations for MT, MR, and Coding teams. o Ensure adherence to client-specific guidelines, productivity benchmarks, and quality standards. o Monitor team performance, allocate work effectively, and manage schedules to ensure timely delivery. o Provide coaching and mentorship to team members to build skills and improve efficiency. • Process & Performance Monitoring o Conduct regular audits and quality checks. o Identify areas of improvement and implement corrective actions or process enhancements. o Generate and analyze performance reports (TAT, accuracy, error trends) and present them to management. • Client Coordination o Act as a key point of contact for client communications including updates, escalations, and feedback. o Ensure timely communication of requests, deadlines, and any changes in process. o Maintain professional and effective client relationships. Desired Skills: • Leadership and team-building skills • Problem-solving and analytical mindset • Client-centric approach with adaptability to changing requirements • Ability to multitask and prioritize under pressure

Responsibilities: Analyzing and listing of the medical records from raw documents provided by client. Cherry-picking/prepping the medical records. Summarizing the listed documents. Maintaining quality and accuracy as per client's instructions. Skill Set Requirement (competency) Excellent comprehension and analytical skills. Excellent knowledge of English (Grammar, punctuation, sentence structure, etc.) The person should be able to read and understand the medical document and summarize it using essential data from the medical document. Sound knowledge of Microsoft word and excel and good typing speed (Approximately 30-40 words per minute). Good searching skills. Good attention to detail. Knowledge of medical terminology is preferred but not mandatory

Company Name: Vitality Business Support Services LLP Job Type: Full-time Shift Time: 8:30pm to 5:30am (Night Shift) Salary: 25 CTC Roles & Responsibilities: Draft, review, and edit legal documents Assist in the preparation and filing of legal documents Provide administrative support to attorneys Assist in trial preparation and other necessary materials. Excellent written and communication skills. No Pick up and Drop facility

Role & responsibilities Managing and Administration in Windows Server 2008 R2 & 2012 R2. User ID access management (Creation. Deletion, password change, User management, folder access, group policies, drive mapping, mail box management, delegation of rights). Administration in Active Directory. Administration in DHCP, DNS. Updating windows security patches as per requirement Server reboots and checks Checking Firewall VPN connection and ISP Internet Connection. Monitoring Real time network bandwidth. Creating Domain Mail IDs in cPanel. Managing and administration in Sophos Firewall. Assign appropriate access to the Users Computer. Resolved issue by taking remote connection. Endpoint Antivirus update check with help of AV Team. Inventory management. Ensure security through access controls, Backups, and Firewalls. Pricing comparison and buy products as per requirement (Computer hardware/ graphic card/Basic needs) Installation & Troubleshooting of Windows OS. (XP, 2007, 2010) Installation & Upgrade of Drivers. Updating antivirus, troubleshooting virus issue. Handling user related queries. Solving queries of homebased users, and creating FTP account with Remote Access (TeamViewer/Ammyy admin/Anydesk) Installing other software Configuring outlook express for users. Installing K7 antivirus and Weekly Scanning. Troubleshooting of Hardware, Network and Support Applications. Troubleshooting LAN problems. Troubleshooting the network printers. Troubleshooting Printer related issue. Setup new computers.

Draft, review, and edit legal documents. Assist in the preparation and filing of legal documents Provide administrative support to attorneys Assist in trial preparation and other necessary materials. Excellent written and communication skills. Preferred candidate profile : Night Shift Vinay HR - 8309773532

Company: Vitality BSS Location: Mahape, Navi Mumbai Website: https://vitalitybss.com/ About Vitality BSS: Vitality is a leading provider of business support solutions for healthcare organizations in India and the USA. As one of the reputed names in the attorney support, medico-legal, medical billing, medical records review and teleradiology services our firm has the expertise to maximize revenue and reduce operating costs for different organizations in this field. Key Responsibilities: Oversee day-to-day operations for Medical Transcription, Medical Record Listing and Medical Record Summarization. Ensure adherence to client-specific guidelines, productivity benchmarks, and quality standards. Monitor team performance, allocate work effectively, and manage schedules to ensure timely delivery. Provide coaching and mentorship to team members to build skills and improve efficiency. Conduct regular audits and quality checks. Identify areas of improvement and implement corrective actions or process enhancements. Act as a key point of contact for client communications including updates, escalations, and feedback. Ensure timely communication of requests, deadlines, and any changes in process. Maintain professional and effective client relationships. Desired Skills: Leadership and team-building skills Problem-solving and analytical mind-set Client-centric approach with adaptability to changing requirements Ability to multitask and prioritize under pressure

Role & responsibilities Oversee day-to-day operations for Medical Transcription, Medical Record Listing and Medical Record Summarization. Ensure adherence to client-specific guidelines, productivity benchmarks, and quality standards. Monitor team performance, allocate work effectively, and manage schedules to ensure timely delivery. Provide coaching and mentorship to team members to build skills and improve efficiency. Conduct regular audits and quality checks. Identify areas of improvement and implement corrective actions or process enhancements. Act as a key point of contact for client communications including updates, escalations, and feedback. Ensure timely communication of requests, deadlines, and any changes in process. Maintain professional and effective client relationships. Leadership and team-building skills Problem-solving and analytical mindset Client-centric approach with adaptability to changing requirements Ability to multitask and prioritize under pressure Preferred candidate profile Male Candidates are more Preferred Contact Details : Vinay - HR Recruiter 8309773532