Team Lead

VitalityBSS

2 - 7 years

5 - 6 Lacs

Navi Mumbai

Posted:5 hours ago| Platform:

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Skills Required

Medical Transcription Medical Records Team Leading Medical Summarization Monitoring Team Coaching Coaching Healthcare Bpo US Healthcare

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Oversee day-to-day operations for Medical Transcription, Medical Record Listing and Medical Record Summarization.
Ensure adherence to client-specific guidelines, productivity benchmarks, and quality standards.
Monitor team performance, allocate work effectively, and manage schedules to ensure timely delivery.
Provide coaching and mentorship to team members to build skills and improve efficiency.
Conduct regular audits and quality checks.
Identify areas of improvement and implement corrective actions or process enhancements.
Act as a key point of contact for client communications including updates, escalations, and feedback.
Ensure timely communication of requests, deadlines, and any changes in process.
Maintain professional and effective client relationships.
Leadership and team-building skills
Problem-solving and analytical mindset
Client-centric approach with adaptability to changing requirements
Ability to multitask and prioritize under pressure

Preferred candidate profile

Male Candidates are more Preferred

Vinay - HR Recruiter

8309773532

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