1593 Shrinkage Jobs - Page 14

1 Must have experience in International Team leading 2 US Sales/ International Sales 3 Team Handling 4 Good convincing power/ Problem Solver 5 Required to handle Customer Grievance 6 Comfortable with shifts timing 7 High Level of Patience is required

1 Must have experience in International Team leading 2 US Sales/ International Sales 3 Team Handling 4 Good convincing power/ Problem Solver 5 Required to handle Customer Grievance 6 Comfortable with shifts timing 7 High Level of Patience is required

1 Must have experience in International Team leading 2 US Sales/ International Sales 3 Team Handling 4 Good convincing power/ Problem Solver 5 Required to handle Customer Grievance 6 Comfortable with shifts timing 7 High Level of Patience is required

1 Must have experience in International Team leading 2 US Sales/ International Sales 3 Team Handling 4 Good convincing power/ Problem Solver 5 Required to handle Customer Grievance 6 Comfortable with shifts timing 7 High Level of Patience is required

1 Must have experience in International Team leading 2 US Sales/ International Sales 3 Team Handling 4 Good convincing power/ Problem Solver 5 Required to handle Customer Grievance 6 Comfortable with shifts timing 7 High Level of Patience is required

We are currently hiring for an exciting opportunity with IGT Solutions Pvt. Ltd. , a leading IT and BPM services provider focused on the Travel, Transportation, and Hospitality domain. Below are the details of the role and the company: Company Overview: IGT Solutions Pvt. Ltd. offers integrated IT-BPM services including Application Development and Maintenance, Mobility, Testing, Analytics, Contact Center Services, Back Office Services, and Consulting Services for global travel industry leaders. With 10,000+ travel industry experts, 15 delivery centers, and a global footprint, IGT is committed to delivering innovation, quality, and cost savings. Equal Opportunity Employer: IGT Solutions is pr...

Job description Opening_Team Leader - Operations (Domestic E-Commerce Inbound) _Coimbatore, Tamil Only Immediate joiner or with max 30 days of notice 5 days working with 24/7 rotational shift. Looking a candidate with overall Minimum 4-8 years of experience in those as a TL for voice Process should at least 1 to 2 year on paper. Voice Experience -Mandate E-Commerce Domain Experience - Added advantage. Good communication Budget - INR 4.3L Should know KPI/KRA/Attrition/Shrinkage/Occupancy/CSAT/DSAT/SLA/AHT. Graduation - Mandate Only immediate joiner. Inbound Should have prior experience of handling voice process Responsible for meeting the SLA targets Excellent real time management skills Ensu...

Dear Candidate We have urgent opening in 102/108 Ambulance services at Uttar Pradesh for the post of Team Leader .please find the details below & share your resume , if Interested. Company :102/108 Ambulance Services Location :Lucknow Responsibilities: Team Management, Attrition management, Shrinkage, AHT, CSAT, SLA Management, Briefing, Call flow Education : Any Graduate Must be comfortable to work in rotational shift Share your updated resume at the earliest up108_hr2@emri.in

Job description Opening_Assistant Manager- Operations (Domestic E-Commerce Inbound) _Coimbatore Only Immediate joiner or 15 to 30 days of notice 5 days working with 24/7 rotational shift. • Looking a candidate with overall Minimum 7-10 years of experience in those as an AM for voice Process should at least 1 to 2 year on paper. • Voice Experience -Mandate • E-Commerce Domain Experience - Added advantage. • Good communication • Budget - INR 6.5 L • Should know KPI/KRA/Attrition/Shrinkage/Occupancy/CSAT/DSAT/SLA/AHT. • Graduation - Mandate • Only immediate joiner. • Inbound • Should have prior experience of handling voice process • Responsible for meeting the SLA targets • Excellent real time ...

Hiring HRBP DM ROLE Min 10 years of exp in HRBP Salary: upto 20lpa Location: Noida Cab available Rotational shifts - Need 10 Years of experience - Please contact for JD and for more information Priyanka 882269056 Priyankaenvision123@gmail.com

{ Hiring for BPO- Resource Planner / Capacity Planner } #Location : Gandhinagar , Gujarat #Salary Upto 10LPA #Experience Required

{ Hiring for BPO- Resource Planner / Capacity Planner } #Location : Gandhinagar , Gujarat #Salary Upto 10LPA #Experience Required

Hiring for HRBP - Deputy Manager Note : Must have experience into US Healthcare as an HRBP Attrition Management, Shrinkage Employee Engagement Midyear Review Annual Appraisal 20 LPA max / WFO Rotational Shifts Contact Mohinder @ 9899487873

Role & responsibilities 1.Manage & motivate team of 20 operators. 2.Manage the Collection process for assigned campagin(s) 3.Ensure operator are delivering individual calls target, SLA & KPI 4.Maximize Productivity by increasing Kept/Call, RPC%,PTP%, & Kept% Monitoring calls, Coaching and Feedback,Bottom Quotile Management,Individual Target settings,Weekly and monthly one on ones,Analysing relevant reports,making reports and reporting to management on areas of improvement. 5.Conducting team meetings, pre/post/mid shifts. 6.To recruit, induct, develop and support a team delivering front line customer services to ensure resolution of enquiries, complaints and request for services at the earlie...

Job Title: Assistant Manager Outbound Sales Location: Pune Function: Sales & Business Operations Experience: 6 -12 years Role Overview : We are looking for a high-performing Assistant Manager from a outbound contact center space to lead a large tele-sales team focused on driving business results through outbound calling efforts. The ideal candidate brings deep experience in managing outbound sales teams, strong command over performance metrics, and the ability to drive execution excellence while maintaining service quality . Key Responsibilities: Tele-Sales Team Management Manage and lead a team of 1520 outbound tele-sales executives Ensure daily performance targets (logins, calls, conversio...

Job description Job Title: Team Lead International Voice Process (US Healthcare Preferred) Location: Pune, India Job Type: Full Time | Work from Office Shift: Rotational Shifts (Including Night Shifts) Desired Candidate Profile: Education: Any Graduate / Post Graduate Experience: Minimum 2 years of experience as Team Lead (on papers) Mandatory Experience: Background in International Voice Process US Healthcare domain experience preferred Skills Required: Excellent communication skills (spoken and written) Strong team management and leadership capabilities Good understanding of process optimization techniques Solid knowledge of metrics/KPIs and performance management Work Model: Must be willi...

Hello Job-Professionals! Greetings of the Day! Join a leading multinational BPO as a Team Leader, where your 3+ years of BPO experience and 1+ year as a Operations Team Lead. Location - Lucknow Salary -4 lpa ( Depending upon last drawn) Responsibilities: Lead, coach, and motivate a team of BPO professionals to achieve operational goals. Monitor team performance, track key performance indicators (KPIs), and ensure individual and team targets are met or exceeded. Conduct regular team meetings to communicate targets, performance feedback, and process updates. Provide ongoing training and development opportunities to team members to enhance their skills and knowledge. Identify performance gaps a...

We are hiring for "DEPUTY MANAGER (HRBP) for NOIDA Location. Salary : 15LPA - 20 LPA 5 days Cab & Meals available Shift : Night/Mid Shift Must have 10 yrs of exp. as a Deputy Manager/Manager on paper from any reputed BPO. Required Candidate profile Plan, execute & implement the internal communication & employee engagement programs. Support such as recruitment, HR Operations, Payroll, L&D, cross functional collaboration teams, Call : 9335906101

Urgent Hiring | Team Lead Support | Immediate Joiners Preferred Location : Mumbai (Kalina / Seawoods) - (No relocation candidates) Notice Period : Immediate to 15-20 Days only Experience : 5+ years in Support (Voice, Chat & Email) + Team Leadership Domain : Banking / Fintech preferred Key Responsibilities: Leading and motivating a team (~15 FTEs) to meet and exceed personal targets and team SLA expectations (e.g. KPIs, productivity & quality) Managing Workflow in order to maintain overall department expected service delivery, including regular schedule and capacity planning Managing and being a POC for all customer and team related escalations Conducting regular one to ones, team meetings an...

Requirements : Graduation Mandate . Must be aware of shrinkage, attrition, AHT, NPS, CSAT , DSAT , SLA etc. Must have 2 year exp in the same role & 2-5 years total in a domestic voice process. Salas exp for outbound process HR Deeksha 7697428237 Required Candidate profile Must have 2 years+ on paper experience in Same Designation Mandate. 2 -5 Years of Overall exp in BPO. Graduation is mandate . Need excellent communication in English Should have handled a team of 15+

Role Summary We are looking for an enthusiastic Team Leader at IGT Solutions. In this role, you will be responsible for leading a team overseeing performance management, and ensuring high-quality standards are met for services. The ideal candidate will have a background in team management,, and a passion for maintaining safety and quality across digital platforms. You will drive team performance, handle escalations, and identify opportunities for process improvements. What You Would Be Doing? Team Leadership & Management : Leading and managed a team of 15-20 to ensure optimal performance in line with quality and productivity metrics. Performance Monitoring & Coaching : Reviewing and monitori...

We're Hiring: Team Leader Data Annotation Location: Gurgaon | Shifts: Flexible | Experience Required: 1+ year as a Team Leader (on paper) Join IGT Solutions Pvt Ltd , a global leader in IT & BPM services for the Travel, Transportation, and Hospitality industries, and help us shape a safer digital world through effective content moderation. What Youll Be Doing: • Lead a team of 1015 agents handling image and video moderation (including afflictive content) • Drive productivity (>1000 cases/agent/day) and maintain 99% accuracy • Conduct 1:1s, weekly reviews, EWS & IDP discussions • Provide actionable data-driven insights to improve team performance • Deliver regular coaching, audits, and feedba...

Mega Job Opening for the Team Lead Customer Support (Voice Process) role in Lucknow. Job Title: Team Lead Customer Support (E-commerce Voice Process) Location: Lucknow/Bangalore Job Type: Full-Time | Work from Office Industry: BPO / E-commerce Voice Support About the Company: We are a top BPO service provider working with leading e-commerce brands across India. Focused on quality support and customer satisfaction, we are expanding our operations in Lucknow and hiring experienced team leaders to manage high-performing support teams. Roles and Responsibilities: Lead a team of customer service executives for a domestic voice process. Drive team performance by monitoring KPIs such as AHT, CSAT, ...

RTA Shrikage/ AHT/ SLA's Excel WFM formulas Good communication skills

Hiring for Outbound Sales Team Leader for Gurgaon Purely Day Shifts & 6 days Working Call or WhatsApp to Suhaan @ 888-274-7284 Required Candidate profile B2B Experience is needed 1-3yrs, CRM Tools, Shrinkage, Attrition Must have decent Communication Skills Call or WhatsApp to Suhaan @ 888-274-7284 Perks and benefits Unlimited Incentives