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5.0 - 10.0 years
5 - 12 Lacs
gurugram, delhi / ncr, badaun,gurgaon
Work from Office
Role & responsibilities - Store Operations - Driving Sales & Customer service -People Management -Process & SOP Management -Inventory Management - Reduction of shrinkage & Total Loss - Monitor and control expenses through efficient store operations. -Impart training to store staff and equip them with the skills to understand and fulfill consumer - needs & Conduct time to time OJT for the respective team - To ensure timely flow of information to facilitate reviews, reporting and initiation of action. - To Maintain All Store reports and data analysis -To Maintain Hygiene: Ensure the store and store vicinity is neat and clean all the time Desired Skill-Set - Dynamic professional with excellent ...
Posted 1 month ago
6.0 - 8.0 years
3 - 6 Lacs
delhi / ncr, punjab, rajasthan
Work from Office
Role & responsibilities Job title: Department Manager Experience: 6-8 yrs Location: Rajasthan/ NCR / Delhi/ Punjab Role & responsibilities Timely opening of Store and adherence to all the processes at store opening Optimum utilization of manpower & Team Development Customer Satisfaction/ Service, Avoid stock outs, loss of sale Loss Prevention, Customer Satisfaction & Service Pilferage Control Asset Maintenance, customer convenience & service Team Building, Employee Engagement Space Management, Maintain the hygiene, customer service Safety of staff, Customers and assets, avoid loss of sale Smooth Stores operation Statutory Compliance Preferred candidate profile Candidates working with QSR/Res...
Posted 1 month ago
4.0 - 6.0 years
9 - 11 Lacs
gurugram
Work from Office
Manage 15–20 associates, drive performance, ensure smooth operations, and deliver top-notch customer satisfaction UK Insurance process preferred Should have knowledge of operations Metrics Voice process Experience is Must Contact- 9311035462 (Aman)
Posted 1 month ago
1.0 - 3.0 years
3 - 5 Lacs
gurugram
Work from Office
Key Responsibilities Team Leadership & Management Supervise, coach, and motivate a team of customer support representatives. Monitor team performance, set goals, and provide feedback through regular 1:1s and performance reviews. Manage schedules, workload distribution, and ensure adequate coverage across shifts. Customer Support Operations Oversee day-to-day customer support activities, ensuring timely resolution of inquiries, complaints, and service requests. Handle escalated issues and provide solutions that align with company policies while maintaining customer satisfaction. Ensure compliance with service standards, policies, and procedures. Process Improvement & Reporting Track KPIs such...
Posted 1 month ago
1.0 - 4.0 years
3 - 4 Lacs
hyderabad
Work from Office
Job Title: Team Lead Domestic Voice Process Location: Hyd Department: Customer Support / Operations Reporting To: Process Manager / Operations Manager Languages Required: Hindi & English (Mandatory) Key Responsibilities: Lead and manage a team of voice process executives handling inbound/outbound calls. Monitor team performance and ensure achievement of KPIs such as call quality, customer satisfaction, and productivity. Provide coaching, feedback, and training to team members to improve performance. Handle escalations and resolve customer issues efficiently. Prepare daily/weekly/monthly reports and share insights with management. Ensure adherence to company policies and process compliance. C...
Posted 1 month ago
2.0 - 4.0 years
2 - 4 Lacs
thane, navi mumbai
Work from Office
Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.
Posted 1 month ago
4.0 - 7.0 years
8 - 12 Lacs
bengaluru
Work from Office
Overview : As a Lead Associate - Buying, you will play a crucial role in the purchasing activities of the organization You will be responsible for overseeing buying processes, identifying procurement needs, and ensuring timely and cost-effective acquisition of goods and services Key Responsibilities: Lead and manage the buying team to achieve purchasing objectives. Develop and implement buying & merchandising strategies to optimize costs and improve procurement efficiency. Collaborate with suppliers to negotiate contracts, terms, and pricing. Monitor and analyze market trends to make informed purchasing decisions. Ensure compliance with company policies, procedures, and regulations. Evaluate...
Posted 1 month ago
8.0 - 12.0 years
9 - 11 Lacs
bengaluru
Work from Office
Location: E-City BLR Work Timing: UK Shift (12:30 PM to 9:30 PM or 1:30 PM to 10:30 PM) Work Mode: Work from Office (5 Days per week from office) immediate Joiner Role. Team Leader Operations Role To lead a team of 15 including Pensions Calculations Analysts, Senior Process Executives and Process executives, utilising available resource in order to deliver a quality service to customers in line with agreed standards. Oversee and support the work of other colleagues where required. Contribute to the overall planning and workflow of the department. Business Function EQ India Operations as a team carries out a range of activities in accordance with the predetermined procedure and service standa...
Posted 1 month ago
2.0 - 7.0 years
2 - 5 Lacs
hyderabad, jaipur, bengaluru
Work from Office
Hiring for Team Lead & SME - Social Media Escalations (Non-Voice)Location: Bangalore Salary: 3.5 LPA to 4.5 LPA Working days: 6 days a week with rotational off Experience required: Prior experience in social media compliance or escalations (non-voice) is mandatory. Contact: Yamanur K HR - 9449900627 (Only WhatsApp Mention for which role your applying social media TL OR SME) yamanurappa.kuri@teleperformancedibs.com Joiner preference: Immediate joiners only. Overview We are seeking a highly experienced and motivated individual to join our team in Bangalore as a Team Lead and Subject Matter Expert (SME) for Social Media Escalations. The successful candidate will be responsible for overseeing a ...
Posted 1 month ago
5.0 - 10.0 years
3 - 6 Lacs
uttar pradesh
Work from Office
1- Store Sales Operations 2- Profitability Management 3- Store Handling, Store Management 4- People Management, Inventory Management, Shrinkage Control, VM, 5- Marketing - BTL activities 6- Strong in Analytics', Business Knowledge Required Candidate profile Only from Large format fashion Retail. Good in Communication & Presentable Must be Graduate Willing to relocate Anywhere in UP Perks and benefits Fooding+ Canteen Facilities
Posted 1 month ago
5.0 - 10.0 years
3 - 6 Lacs
srinagar, jammu
Work from Office
1- Store Sales Operations 2- Profitability Management 3- Store Handling, Store Management 4- People Management, Inventory Management, Shrinkage Control, VM, 5- Marketing - BTL activities 6- Strong in Analytics', Business Knowledge Required Candidate profile Only from Large format fashion Retail. Good in Communication & Presentable Must be Graduate Willing to relocate Anywhere in J&K Perks and benefits Fooding+ Canteen Facilities
Posted 1 month ago
5.0 - 10.0 years
7 - 14 Lacs
mumbai
Work from Office
Store Manager – Fashion Retail Location: Mumbai Lead a high-traffic fashion retail store in Mumbai, driving sales, managing the team, ensuring excellent customer experience, and maintaining store operations.
Posted 1 month ago
7.0 - 12.0 years
3 - 5 Lacs
thane, mumbai (all areas)
Work from Office
Job Description- Salon Manager Experience required : 7+ years as managerial role Education Qualification: Graduate or MBA Industry Preferred - Retail, Telecom , Hospitality , Customer service, Salon, Aviation, Beauty & Wellness. Location - Mumbai Number of Positions: 15 **Key Responsibilities:** - Manage daily salon operations, including scheduling, inventory control, and customer service. - Lead, mentor, and motivate the salon team to deliver excellent services and achieve performance targets. - Ensure the salon is clean, organized, and compliant with health and safety regulations. - Develop and implement strategies to increase salon revenue and customer retention. - Handle customer inquiri...
Posted 1 month ago
2.0 - 7.0 years
5 - 11 Lacs
bengaluru
Work from Office
Job Title: Customer Support Team Lead Location: Bangalore Department: Customer Support Reports To: Customer Support Manager / Head of Customer Experience Job Type: Full-time Job Summary: We are seeking a proactive and customer-focused Customer Support Team Lead to oversee daily operations of our support team, drive performance, and ensure a seamless experience for our customers. You will lead by example, mentor team members, resolve escalated issues, and continuously improve support processes. Key Responsibilities: Team Leadership: Lead, motivate, and mentor a team of customer support representatives. Monitor team performance and provide coaching and feedback. Schedule shifts and manage work...
Posted 1 month ago
2.0 - 7.0 years
5 - 11 Lacs
bengaluru
Work from Office
Job Title: Customer Support Team Lead Location: Bangalore Department: Customer Support Reports To: Customer Support Manager / Head of Customer Experience Job Type: Full-time Job Summary: We are seeking a proactive and customer-focused Customer Support Team Lead to oversee daily operations of our support team, drive performance, and ensure a seamless experience for our customers. You will lead by example, mentor team members, resolve escalated issues, and continuously improve support processes. Key Responsibilities: Team Leadership: Lead, motivate, and mentor a team of customer support representatives. Monitor team performance and provide coaching and feedback. Schedule shifts and manage work...
Posted 1 month ago
5.0 - 10.0 years
3 - 5 Lacs
hyderabad
Work from Office
Position Name: Department Manager Experience: 5+ years Education: Graduate/ Any Degree Age: Max 32 Years Industry: QSR/ Manufacturing/ FMCG/ Hospitality/ Cinema/ Entertainment Skill Has good Leadership skills. Is good at planning, directing, delegating. Strong analytical skills. Is good at monitoring, follow-up & implementation. Is able to hand hold, guide and groom the team. Has good communication skills. Is strong on processes. Has good coordination skills and can take quick decisions for complex challenges in an effective manner. Should be computer Savvy MS Excel, SAP Job Role: Is responsible for store opening/closing based on the shift. Conduct Daily briefing, weekly meetings and weekly ...
Posted 1 month ago
10.0 - 14.0 years
10 - 14 Lacs
bhopal, indore, nagpur
Work from Office
Designation - Store Manager / Assistant Store Manager Experience: 10Years to 14 Years Location: Across MP Age- 36years (Max) Candidates from Production/ Assembly Line/ Manufacturing, QSR , Food Industry Roles and Responsibilities : Timely opening of Store and adherence to all the processes at store opening Optimum utilization of manpower & Team Development Customer Satisfaction/ Service, Avoid stock outs, loss of sale Loss Prevention, Customer Satisfaction & Service Pilferage Control Asset Maintenance, customer convenience & service Team Building, Employee Engagement Space Management, Maintain the hygiene, customer service, safety of staff & Customers, Avoid loss of sale Smooth Stores operat...
Posted 1 month ago
2.0 - 5.0 years
10 - 14 Lacs
bengaluru
Work from Office
This Position reports to: IS Manager Your role and responsibilities (Mandatory) In this role, you will have the opportunity to lead/manage/supervise a function/organization/department/team in the development, and/or implementation and/or execution in their own area of responsibility. Each day, you will be accountable for the delivery of solutions, and enhancements, creating technology roadmaps that align organizational plans with emerging technology solutions. You will also showcase your expertise by ensuring efficient service capabilities.The work model for the role is #LI #Onsite This role is part of the Security Risk and Compliance function of ABB and has global responsibilities. Main sta...
Posted 1 month ago
2.0 - 7.0 years
2 - 5 Lacs
amritsar
Work from Office
Team Supervision Customer Service Inventory Control Sales Growth Store Operations Staff Training Pet Care Oversight Cash Handling Visual Merchandising Conflict Resolution Event Coordination
Posted 1 month ago
3.0 - 8.0 years
6 - 8 Lacs
bengaluru
Work from Office
Directly responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short and long term planning, expense control, sales and service. Guarantee consistently high standards of customer experience within the Store in accordance with PUMAs Brand Values and service standards. Responsible for recruitment, training, development and succession of high performing, results driven Associates and Management. Hold each member of the store team accountable to meeting / exceeding company expectations through weekly productivity conversations, daily coaching in the moment, performance recognition, and performance action notices as ne...
Posted 1 month ago
2.0 - 7.0 years
2 - 5 Lacs
new delhi, hyderabad, bengaluru
Work from Office
Job description Job description: Team Lead & SME - Social Media Escalations (Non-Voice) Location: Bangalore Salary: 3.5 LPA to 4.5 LPA Working days: 6 days a week with rotational off Experience required: Prior experience in social media compliance or escalations (non-voice) is mandatory. Contact: Charlie HR - 7330616341 (Only WhatsApp Mention for which role your applying social media TL OR SME) Joiner preference: Immediate joiners only. Overview We are seeking a highly experienced and motivated individual to join our team in Bangalore as a Team Lead and Subject Matter Expert (SME) for Social Media Escalations. The successful candidate will be responsible for overseeing a team of specialists ...
Posted 1 month ago
2.0 - 5.0 years
10 - 14 Lacs
bengaluru
Work from Office
Your role and responsibilities (Mandatory) In this role, you will have the opportunity to lead/manage/supervise a function/organization/department/team in the development, and/or implementation and/or execution in their own area of responsibility. Each day, you will be accountable for the delivery of solutions, and enhancements, creating technology roadmaps that align organizational plans with emerging technology solutions. You will also showcase your expertise by ensuring efficient service capabilities.The work model for the role is #LI #Onsite This role is part of the Security Risk and Compliance function of ABB and has global responsibilities. Main stakeholders are senior IS leaders withi...
Posted 1 month ago
2.0 - 5.0 years
5 - 6 Lacs
jaipur
Work from Office
Role & responsibilities Candidate should have international exposure with team handling experience. Be responsible for the teams overall performance. Ensure timely and effective completion of assigned tasks. Resolve queries in exceptional situations and escalate them, when required (by following proper channels). Compile and publish reports on teams’ performance reports on set frequencies (Daily/Weekly/Monthly etc.). Coordinate periodic and regular meetings with other Team Leaders, and Managers to discuss process impediments, needed resources or issues/delays in completing the task. Provide the team with a vision of the process objectives. Should have experience on shrinkage, attrition, CSAT...
Posted 1 month ago
10.0 - 15.0 years
8 - 12 Lacs
pathankot, damtal
Work from Office
Job Summary: We are seeking a motivated and experienced Store Manager to oversee the daily operations of our beverage retail outlet. The ideal candidate will have a strong background in retail or FMCG (Fast-Moving Consumer Goods), with a particular focus on beverages (alcoholic and/or non-alcoholic). This role requires strong leadership, operational excellence, and a customer-first mindset to drive sales, manage inventory, and ensure compliance with industry regulations. Key Responsibilities: Operations & Store Management Oversee daily store operations to ensure efficiency and profitability. Implement and enforce company policies, procedures, and standards. Maintain store cleanliness, organi...
Posted 1 month ago
3.0 - 4.0 years
3 - 4 Lacs
bengaluru, karnataka, india
On-site
Hiring for TEAM LEADER.. Looking for an Immediate joiner.. Designation : Team Leader Salary : 3.25 to 4.0 LPA Process : BPO Outbound Sales Roles and Responsibilities 1+ years of Experience into BPO Outbound/Inbound Sales Candidates can apply Qualification: Any Graduation Languages: English + 2 South language is manadatory 6 days working /training with 1 rotational week off Gender: M/F applicable. General Shift :10am to 7pm. Experience: 3+ year experience into BPO as Team leader or senior team leaders can apply Age limit: 35 Should have knowledge on KRA and KPI Parameters
Posted 1 month ago
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