674 Shrinkage Control Jobs - Page 26

Exclusive Walkin Drive - US Health care - Team Lead Date : 24th May 2025 Venue : HCL Tech, 138, 602/3, Medavakkam High Road, Elcot Sez, Sholinganallur, Chennai, Tamil Nadu 600119 POC : Shinaz JOB SUMMARY The Candidate is responsible for overseeing daily operations for a team of 15 to 25, ensuring production targets are met with quality output. Additionally responsible for maintaining compliance, standards and following regulations. The Team Lead will coordinate between Front End users, management and client for streamlined performance ESSENTIAL RESPONSIBILITIES : Responsible for the day-to-day management of 15 25 front level employees Adhering to agreed Key Performance Indicators, Service Level Agreements and quality standards to maximize customer satisfaction Minimize errors/feedback and increase first touch resolution through effective coaching, support, supplemental training and understanding of departmental procedures to maximize utilization of resources Provide feedback on performance, monitoring attendance, leave requests, ensure accuracy of hours worked and adherence to company policies and procedures Recommend and/or make decisions in personnel related matters (Attrition, disciplinary actions, and terminations). Assist with attendance documentation, weekly timesheet validation and schedule adherence. Monitor and adjust staffing levels to ensure service levels are being met with continued focus on exceeding performance requirements. Act as point of contact for escalated account issues or problems that occur by directly responding to escalated calls from customers Timely response to mails SKILLS AND COMPETENCIES Microsoft Office (Excel and PPT Preferred) High proficiency in communication (Written and spoken) Focuses on delivering a positive customer experience Proven leadership experience. Should be a team player. Ability to develop, lead and motivate a team. Ability to identify process improvement ideas for implementation Ability to provide and support a vision and direction. Proficiency to assemble, organize and sequence work. FORMAL EDUCATION AND EXPERIENCE Bachelors degree in any stream and progressive work experience in Healthcare RCM Minimum 1-2 year of experience in current role 4-6 years of overall experience

Experience required: Minimum 18 months experience as a Team Lead in voice process Minimum 5 year of overall work experience in premium contact centers. Responsibilities: Supervise and manage the daily activities of the operations team members Develop and implement operational procedures to improve efficiency and effectiveness Ensure appropriate staffing levels are maintained to meet organizational objectives Develop and oversee training programs to enhance the skills and knowledge of operations team members Manage and track team KPIs and ensure goals are met or exceeded Coordinate with other departments to ensure seamless flow of operations Provide regular reports on team activities, successes, and challenges to senior management Identify process improvement opportunities and lead initiatives to implement Should be flexible with rotational shifts, and rotational week off. Interested, please share your updated resume to matildad@hexaware.com /WhatsApp - 9082299130

Role & responsibilities Optimal utilization of resources Operational strategizing Process defining, implementing and monitoring Long-term planning including an initiative geared approach towards operational excellence Identifying training needs Breaking down silos to create integrated processes Define and document customer business functions and processes To act as a liaison between departmental end-users, Team Members, Stakeholders in the analysis design to ensure optimal operational performance Ensure effective allocation and utilization of resources across the team Conduct coaching sessions with the team focusing both on tasks and behavioral issues Shift Management Measure performance of the team against SLAs and KPIs Motivate and coach the team towards achieving goals Formulate long term plans for the development of the team Conduct coaching sessions with the team and SMEs focusing both on tasks and behavioral issues Create and maintain a culture of empowerment and professionalism within the team Keep the team informed of strategic developments within the business area Measure performance of the team against SLAs and KPIs Motivate and coach the team towards achieving goals Preferred candidate profile Excellent verbal communication, and the ability to convey information clearly and effectively. Proficiency in Performance & People management. Excellent Task Management and Organizing skillS. Inter-department coordinating and collaborating skills. Exceptional Analytical & Decision Making skills. Strong leadership abilities and initiative. Excellent delegator and mediator. Great interpersonal skills. Quick decision-making and problem-solving abilities. Fantastic organizational and time management skills. Strategic and creative mindset. Meticulous attention to detail. Great people and Performance Management skills Critical thinker with innovative problem solving skills, Multitasking ability

Strategy and Planning * To drive the business by tagging the potential customers * To increase store sales and forecast the upcoming store opportunity * To drive the profitability of the store * To maintain the Store Service Level Agreement(SLA) Project Management, Financial Planning & Budgeting * To achieve the store target and focus on gross margin of categories * To control the shrinkage and perform periodic audit * To maintain the break even business and also focus in bottom line of store * To control the Operational Expenditure of store * To optimize age of inventory and ensure stock turns * To maintain a competition mapping matrix and communicate timely feedback w.r.t product, price and promotions. * To implement marketing plans for the store and drive sales promotion and events for the store People Management * To control Attrition * To recognize and develop talent * To optimize manpower resource for category * To aid in functional and behavioral training * To mentor sales assistance through training and career planning * To update category and store associates on latest development in new product/brands and presentation/selling technique * To ensure timely review and feedback takes place for all store employees Policies, Processes & Procedures * Monitor sales figure/ inventory planning * Adhere to Mockshop guidelines * 100% Standard Operating Procedure (SOP) Implementation and Adherence by team * Ensure Negative Inventory Control * Statutory Compliance To ensure adherance of Store SOP. * Conduct Store SOP training frequently. * Maintain Store Ranking Customer * To ensure that the stores follow the Visual Merchandising (VM) guidelines * To ensure that sales team meets customer’s need * To understand customer needs and fulfil required gaps by suggesting the most optimal solution w.r.t. product, services and customer care in a timely manner * To maintain the customer index and connect with customer timely and promote the store activities and promote the sales * To ensure Conversion, Available To Ship (ATS) and NOB as per target. * To ensure NPS achievement should be more than 85% objectives.

Responsibilities 1. Driving Sales a. Drive retail sales at the store level. b. Developing business strategies to raise our customers pool, expand store traffic and optimize profitability c. Meeting sales goals by training, motivating, mentoring and providing feedback to sales staff. d. Train and Motivate staff to do Cross, Up and Link Selling of products. 2. Customer Service: a. Ensuring high levels of customers satisfaction through excellent service b. Practice and train staff on the service models by creating welcoming, inspiring, and personalized experiences with all guests. c. Create an amazing experience for all clients with exemplary custom service. 3. Product Knowledge: a. Offer extensive beauty and cosmetic information to staff and train them to advise better. 4. Marketing Promotion a. Liaising with the marketing team to initiate activities at store for increasing the footfalls at retail store. b. Liaising with mall management for any promotional events or activities at the store. 5. Reporting a. Prepare reports on returned and / or damaged beauty products. b. Working on daily sales report, cash & card report, petty cash reports. c. Competition Analysis. 6. Inventory Management a. Maintaining optimum stock: Ordering by setting & changing norms for all brands. b. Create effective displays to sell seasonal and promotional beauty products. Regards Swati Suman 7677321404

Email your resumes: Khushi : | Khushi@wissenpro.com Raveena : Raveena@wissenpro.com Apply now! Job Description: We are seeking an experienced Team Leader to oversee day-to-day operations in our BPO/KPO environment. The ideal candidate will be responsible for driving team performance, managing key metrics such as Attrition, Shrinkage, AHT (Average Handle Time), CSAT, and SLA compliance , and ensuring high levels of employee engagement and client satisfaction. Key Responsibilities: Lead and manage a team of associates to achieve defined KPIs. Monitor and control Attrition, Shrinkage , and ensure optimal resource utilization. Track and improve AHT , FCR (First Call Resolution), and quality scores. Conduct regular team meetings, coaching sessions, and performance reviews. Collaborate with operations and HR to address performance and behavioral issues. Prepare and analyze reports on operational performance and present insights to management. Key Skills: Strong command over operational metrics like Attrition, Shrinkage, AHT, CSAT, and Productivity . Leadership and people management skills. Excellent communication and conflict resolution abilities. Experience with CRM/ticketing tools and reporting systems.

Hello Folks, Greetings From ShiningStars ITPL We are seeking a highly motivated and experienced Team Leader to oversee an Ecommerce Process team. As a Team Leader, you will be responsible for leading and guiding a team of BPO professionals who provide crucial support for ecommerce clients. Your primary focus will be to ensure the efficient and effective delivery of services, maintain high levels of customer satisfaction, and drive team performance to meet and exceed targets. Location: LUCKNOW CTC: Max. 4 LPA Requirements: Minimum 3 years of experience in a BPO including 1 year as Team Leader on Paper with a specialization on ecommerce processes. Proven experience in a team leadership role, demonstrating the ability to motivate and guide a team to achieve targets. Strong understanding of ecommerce operations, including order processing, customer service, and related processes. Excellent communication skills, both verbal and written, with the ability to interact effectively with team members and clients. Strong analytical and problem-solving skills, with the ability to identify issues and implement effective solutions. Ability to work in a fast-paced and dynamic environment, managing multiple priorities effectively. Strong organizational and time management skills. A customer-centric approach with a focus on delivering high-quality service. Responsibilities: Lead and supervise a team of ecommerce process associates, providing guidance, coaching, and support to ensure optimal performance. Monitor team performance metrics (e.g., quality, efficiency, customer satisfaction) and implement strategies for continuous improvement. Manage daily operations of the team, including workflow management, task delegation, and ensuring adherence to processes and procedures. Serve as a point of escalation for complex issues and provide timely and effective resolutions. Conduct regular team meetings to communicate updates, share best practices, and address any challenges. Identify training needs within the team and collaborate with the training department to facilitate development opportunities. Conduct performance evaluations and provide constructive feedback to team members to foster growth and development. Ensure compliance with client-specific requirements and quality standards. Analyze performance data to identify trends and areas for improvement, and implement action plans accordingly. Foster a positive and collaborative team environment, promoting engagement and motivation. Collaborate with other departments to ensure seamless service delivery and resolve cross-functional issues. Assist in the recruitment and onboarding of new team members. Prepare and present regular reports on team performance and key metrics to management. Feel free to connect over call or share your resume on WhatsApp @ 9569433682 (Indrajeet) to get your interview aligned. Please share this job with your friends/colleagues/any job seeker, so that you can be a helping hand for someone who is/are looking for a job or job change. For more job updates or any job-related query, you can join my WhatsApp group as well, link given: https://rb.gy/elrvxh #bpo #jobs #employment #vacancy #hiring #lucknow #uttarpradesh #ecommerce #jobsearch #naukri #expereince #corporate #companyjobs #mnc

Roles and Responsibilities Manage sales team performance, ensuring targets are met through effective coaching, training, and feedback. Oversee daily operations on the floor to minimize shrinkage and attrition rates. Develop strategies to improve customer satisfaction (CSAT) scores by monitoring KPIs such as AHT, CSAT, LG. Ensure timely completion of tasks related to SLA management, including call monitoring and reporting. Foster a positive work environment that encourages team motivation, collaboration, and goal achievement. Desired Candidate Profile 1-6 years of experience in BPO/call center industry with expertise in sales team leading or similar role. Strong understanding of key performance indicators (KPIs) such as AHT, LG, CSAT, SLA Management, Target Achievement etc. . Excellent communication skills for effective floor management, team handling & team leading. Interested candidates reach me on this : rozy.rozy1@teleperformancedibs.com

Job title : BPO Trainer//Product Trainer Location: Sector-1, Noida Company: BPO convergence Noida Experience: 1-3 Years Requirement-Must be fluent in english Salary: 28K CTC Employment Type: Full Time Shift: Day Shift WFO Contact-8395035655 HR Gauri

Job Description Woodrock Infotech _ Kolkata _ Hiring for Operations Manager * Job Responsibilities - The person would be responsible for end-to-end delivery and client interactions for the project - End to end ownership of all contractual qualitative deliverable across multiple programs - Ownership for Quality - delivery of the process, works closely with the other functional areas like Program Management, Operation, Training, HR, WFM to ensure smooth operation & service delivery which ranges from client set Qualitative KPIs - Identifying process issues and taking corrective action - Should have handled client interaction - Excellent communication skills - The candidate should also have excellent problem-solving capabilities and lateral thinking skills - Closely monitoring daily productivity against the defined Service Level standards - Perform regular audit checks on client defined compliance requirements - Analyse and generate reports for team performance on processes - Excellent Presentation skills are mandatory - Develop a continuous learning process for the team - Review /audit transactions performed by the team - Supervise and support team members to ensure that delivery is consistent with or exceeds - Conduct Regular Performance Reviews for continuous improvements - Responsible for resource management and Attrition of the project Applicants Specifications & Qualification: - Ability to handle pressure and a natural go getter - Knowledge of operational process, logical thinking, reporting and analysis - Ability to work within challenging environment within timelines - Excellent hands-on skills to get into the process deeply & ability to identify the gaps and suggest improvement plans to internal customers - To create a conducive and stimulating environment for the teams to accomplish their goals - Manage expectations of team members and proactively should sense their needs - Should come with innovative ideas for process betterment - Ability to drive process, performance, and transformation - Able to guide the team by implementing best practices and always lead-by-example Analytical Skills - To practice due diligence when interpreting and reporting of data, as well as to improve team performance and processes through insights which supports the overarching objective of a customer centric environment. Desired Candidate Profile - Class 12 pass & Graduation preferred More than 5 years experience working within the BPO sector More than 1 years experience working in an operations manager role in the BPO sector Sound working knowledge of the latest Microsoft packages (Word, Excel, PowerPoint & Outlook) Management skills Good understanding of the BPO industry Communication and written skills Problem solving. Salary upto 8lpa.. Interested candidates please email ur CV to kathakali.rahman@woodrockgroup.in

Handle Store operation Ensuring Growth of store in terms of YOY, MOM, WOW Applicants must have handled 10,000Sqft or above size of apparel store either as a Store manager or ASM/DM. Handled Apparel with FMCG of Hypermarket store is also considerable Required Candidate profile * 1+ year of Team handling experience on paper in any of Modern retail apparel based store chain like Shoppers stop, Vishal Mega Mart, Dmart, Reliance trends, Kolkata Bazaar etc. Reach HR@ 8687773611 Perks and benefits EL, CL, PL, Paid leaves, Health insurance, PF

Basic Section No. Of Openings 1 External Title Branch Manager - Retail Employment Type Permanent Employment Category Field Closing Date 10 Jun 2025 Organisational Skills Skill Post-conflict Highest Education Bachelor of Science Working Language English About The Role KeyResultAreas Position:BranchManagerHighPerformanceS.NO.DESIREDRESULTWEIGHTAGEKEYPERFORMANCEINDICATORAnnexure1Achieve the defined Business Targets for M-LAP & Agri Productwise and New Product25%% of AchievementAnnexure12Achieve the defined Business Targets for MF10%% of AchievementAnnexure23Ensureachievementof100%collectionstargetsetforthebranchforRetail&NewProduct.15% %ofregularCollectionsforbothRetail&NewProductAnnexure34Ensure achievement of 100% achievement of PAR reduction10%%ofPARreductionAnnexure45Profitability10%PAT(TargetVsActual)Annexure56OverallPorfolioQuality10%OD%on12MonthBook-No.ofcases GNPA% Annexure67TeamManagement5%Attrition%andTeamEarningIncentiveAnnexure78ProcessOrientation5%AverageMandaysofTrainingperTeamMemberAnnexure89TeamDevelopment5%TrainingMandaysAnnexure910CultureAmbasaddor5%HRBranchVisitAuditScoreAnnexure 10

Key Result Areas Position Branch Manager High Performance S.NO.DESIRED RESULTWEIGHTAGEKEY PERFORMANCE INDICATORAnnexure 1Achieve the defined Business Targets for M-LAP & Agri Productwise and New Product25%% of AchievementAnnexure 1 2Achieve the defined Business Targets for MF10%% of AchievementAnnexure 2 3Ensure achievement of 100% collections target set for the branch for Retail & New Product.15% % of regular Collections for both Retail & New ProductAnnexure 3 4Ensure achievement of 100% achievement of PAR reduction10%% of PAR reductionAnnexure 4 5Profitability10%PAT(Target Vs Actual)Annexure 5 6Overall Porfolio Quality10%OD% on 12 Month Book-No. of cases GNPA% Annexure 6 7Team Management5%Attrition % and Team Earning IncentiveAnnexure 7 8Process Orientation5%Average Mandays of Training per Team MemberAnnexure 8 9Team Development5%Training MandaysAnnexure 9 10Culture Ambasaddor5%HR Branch Visit Audit ScoreAnnexure 10 Annexure - 1Scoring method5 (Outstanding)4 (Excellent)3 (Very Good)2 (Good)1 (Adequate)% of Achievement against Target>110%100-110%80-100%70-80%<70%

Key Result Areas Position Branch Manager High Performance S.NO.DESIRED RESULTWEIGHTAGEKEY PERFORMANCE INDICATORAnnexure 1Achieve the defined Business Targets for M-LAP & Agri Productwise and New Product25%% of AchievementAnnexure 1 2Achieve the defined Business Targets for MF10%% of AchievementAnnexure 2 3Ensure achievement of 100% collections target set for the branch for Retail & New Product.15% % of regular Collections for both Retail & New ProductAnnexure 3 4Ensure achievement of 100% achievement of PAR reduction10%% of PAR reductionAnnexure 4 5Profitability10%PAT(Target Vs Actual)Annexure 5 6Overall Porfolio Quality10%OD% on 12 Month Book-No. of cases GNPA% Annexure 6 7Team Management5%Attrition % and Team Earning IncentiveAnnexure 7 8Process Orientation5%Average Mandays of Training per Team MemberAnnexure 8 9Team Development5%Training MandaysAnnexure 9 10Culture Ambasaddor5%HR Branch Visit Audit ScoreAnnexure 10 Annexure - 1Scoring method5 (Outstanding)4 (Excellent)3 (Very Good)2 (Good)1 (Adequate)% of Achievement against Target>110%100-110%80-100%70-80%<70%

Basic Section No. Of Openings 1 External Title Branch Manager - Retail Employment Type Permanent Employment Category Field Closing Date 25 May 2025 Organisational Entity Equitas Small Finance Bank Business Unit Assets Division/Function (SBU) Inclusive Banking - SBL Department Mortgages Sub-Department Business Generic Role Branch Manager External Title (Job Role) Branch Manager - Retail Division Inclusive Banking - SBL Zone South State Tamil Nadu Region Madurai Area Madurai Cluster K K Nagar PT Location Madurai Branch Code 1251 Branch Name K.K Nagar Madurai Skills Skill Management Highest Education Master of Business Administration Working Language Tamil English About The Role DESIRED RESULTAchieve the defined Business Targets for M-LAP & Agri Productwise and New ProductAchieve the defined Business Targets for MFEnsure achievement of 100% collections target set for the branch for Retail & New Product.Ensure achievement of 100% achievement of PAR reductionProfitabilityOverall Porfolio QualityTeam ManagementProcess OrientationTeam DevelopmentCulture Ambasaddor

Organize and manage a team of 7-8 executives Collect success metrics and prepare reports to identify work accomplishments of the team. Train team on various process strategies Performance review & feedback Call or whats app on 8076758333 Required Candidate profile Prior Knowledge / Experience on an E-commerce platform. Ensure objectives are achieved in given time frames. Strong Email handling skills Minimum 60 % in 10th , 12th and Graduation Personal Laptop

Job Summary: We are seeking a results-driven and detail-oriented Team Leader - Operations with experience in the BFSI sector to lead a team of customer service or back-office agents. The ideal candidate will ensure process efficiency, manage team performance, and drive client satisfaction while adhering to regulatory and compliance standards. Key Responsibilities: Team Management & Leadership: Lead, mentor, and manage a team. Monitor daily operations and ensure adherence to SLAs, KPIs, and quality standards. Conduct regular performance reviews and coaching sessions. Process Oversight: Ensure process compliance as per BFSI regulations and internal SOPs. Handle escalations and resolve client/customer concerns in a timely manner. Analyze workflow and suggest process improvements. Client & Stakeholder Coordination: Liaise with internal and external stakeholders for smooth process delivery. Participate in client calls and provide performance updates. Reporting & Documentation: Maintain accurate MIS reports and dashboards. Track and report team productivity, quality metrics, and other KPIs. Training & Development: Identify training needs and coordinate with the training team. Support new hire onboarding and continuous upskilling of the team. Required Skills & Qualifications: Bachelors degree in any stream 3–6 years of BPO experience with at least 1–2 years in a team handling role in the BFSI domain. Strong knowledge of banking or insurance processes (e.g., KYC, loan processing, claims, etc.). Excellent communication and interpersonal skills. Proficiency in MS Office Strong analytical and problem-solving ability. Ability to work under pressure and meet tight deadlines. Preferred Qualifications: Experience working in voice, non-voice, or blended BFSI processes. Regards Vijay Kumar 8010505196 vijay.singh@iccs.in

Job Description: Store Manager - Chemist Box Private Limited About Chemist Box Private Limited: Chemist Box Private Limited, a prominent multi-outlet retail pharmacy chain in Bihar, With 13-14 physical stores Position: Store Manager Location: Various locations in Bihar (Working Location is as mentioned, application from anywhere in the country are welcome) Responsibilities: 1. Operations Management: - Oversee day-to-day store operations independently. - Implement and adhere to Standard Operating Procedures (SOP) from the corporate office. - Manage stock and inventory in coordination with the warehouse. 2. Sales Growth and Customer Satisfaction: - Develop strategies to achieve sales targets. - Ensure excellent customer service and analyses feedback for continuous improvement. 3. Employee Management and Leadership: - Foster a positive work environment, ensuring staff satisfaction. - Provide training to enhance product knowledge and service skills. 4. Relationship Building: - Establish and maintain strong relationships with customers, suppliers, and stakeholders. 5. Communication and Reporting: - Maintain effective communication with the corporate office and other locations. - Generate and analyse sales reports for management review. Qualifications: - Previous experience in retail pharmacy management. - Strong communication, leadership, and analytical skills. - Ability to work independently and make informed decisions. Benefits: 3.5 - 4.5 lacs + incentives

Role & responsibilities Store Operations & Audit / Compliance: Adherence of Store Operations in line with pre-defined SOPs Ensure that the look and feel of the store is as per guidelines/standards Track efficient Cash handling; prevent shoplifting / ensure safety and security Visual merchandising as per plan / guidelines Inventory and stock management to prevent stock-outs or excess Inventory KPI reporting as per guidelines and on-time Strategic Roll outs: Accountable for clearing store for formal launch as per pre-defined procedure across dimensions (e.g. manpower/ furniture & fittings/ IT/ device inventory) Manage closure of current store during refit & conversion Profitability: To achieve the target on conversion from the walk in customers in terms of Sales from new acquisitions & up-sell To ensure required MIS & tracking at CRO levels Manage Store expenses are as per plan Provide suggestions /feedback to improve store productivity People Development / Team Management: To ensure daily roistering & briefing to outsourced store staff Ensure that attrition issues (planned & unplanned) are escalated for timely resolution Ensure motivation & development of outsourced store staff Customer Experience: Ensure adherence to CE guidelines Manage staff allocation based on demand at point in time Personally step in to handle demanding customers Provide suggestions for improvements in CE Preferred candidate profile Must have: 4-6 years work experience. At least 2 years in a Retail Business operations role (Key competencies) - High energy - Strong process orientation - Project management skills - Appreciation of need for Customer Experience delivery - Building & nurturing partnerships Influencing skills

A Mobikwik VKYC Team Lead is responsible for managing and leading a team focused on digital VKYC (Video Know Your Customer) processes within the fintech company, Mobikwik . This role involves ensuring compliance with regulations, implementing operational efficiencies, and driving the team's performance in a fast-paced environment. Key Responsibilities: Team Leadership: Manage and motivate a team, providing direction, coaching, and mentorship. VKYC Operations: Oversee the team's VKYC procedures, ensuring accuracy and compliance with regulations. Process Improvement: Identify and implement process improvements, including automation and operational efficiencies. Data Analysis: Analyze data to forecast trends, identify areas for improvement, and make informed decisions. Collaboration: Work with other teams, including product and business development, to improve the member onboarding experience. Goal Setting & KPI Management: Define and track key performance indicators (KPIs) to measure team performance and progress. Stakeholder Management: Build and maintain relationships with various stakeholders, both internally and externally. Skills and Experience: Leadership: Proven ability to lead and manage teams in high-pressure, fast-paced environments, including two years of experience overseeing inbound operations with strong knowledge of related KRAs and KPIs. VKYC Expertise: Strong knowledge of VKYC processes, regulations, and best practices, particularly within the financial services sector. Data Analysis: Proficiency in data analysis and interpretation, with strong Excel skills. Problem-Solving: Ability to identify and solve complex problems creatively, and handle ambiguous situations. Communication & Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders. Technical Skills: Comfortable with technology and digital tools, and adaptable to change.

Job Summary: The Inventory Control Executive will be responsible for managing and maintaining optimal inventory levels across all Amartex warehouses and retail units. The role ensures accuracy in stock data, timely reconciliation, and efficient stock movement to support smooth operations and customer satisfaction. Key Responsibilities: Inventory Monitoring: Track stock levels across warehouses and stores using ERP or inventory management software. Monitor stock in/out movements and flag discrepancies or shortages. Maintain minimum and maximum stock levels and generate alerts for replenishment. Stock Reconciliation: Conduct regular physical stock audits and cycle counts. Reconcile physical stock with system stock and investigate variances. Prepare stock discrepancy reports and follow up for resolution. Pendency Tracking: Monitor and report on stock pendency (e.g., unreceived goods, undelivered items). Coordinate with procurement and dispatch teams to clear pendencies. Documentation & Reporting: Maintain accurate records of stock transactions (GRNs, DCs, stock transfers). Generate daily, weekly, and monthly inventory reports for management. Assist in month-end and year-end inventory closing processes. Coordination: Liaise with purchase, production, and sales teams for inventory alignment. Communicate with warehouse staff to ensure smooth handling of goods. Process Improvement: Suggest and implement process improvements for better inventory accuracy. Support implementation of inventory control policies and procedures. Qualifications: Graduate in Commerce, Business Administration, or related field. 4+ years of experience in inventory or warehouse operations (retail/manufacturing preferred). Proficiency in MS Excel and inventory software.

Responsibilities: * Manage store operations & showroom management * Oversee furniture sales & P&L * Handle team & customer service * Control shrinkage through retail ops * Meet International industry standards Customer Service. * Inventory Management Provident fund Health insurance

We are looking for Candidates from Call Center Sales (voice) background (Domestics/International) for our Captive Call center for MALAD. This Job opportunity is on the Pay role of ICICI LOMBARD GIC PVT LTD General Description of the Job : Responsible in daily Voice operations of the call center supervising the performance of team 1. Drive sales through daily management of a team of 5-10 employees to include Motivating, recognizing and rewarding, coaching, training and problem solving . 2. Assist Team Manager with development, process improvement, analysis and implementation of efficiency or quality initiatives. 3. Monitor Major KPI of Outbound voice Team & performance 4. Provide consistent, balanced and timely performance feedback on CSR performance. 5. Ensuring a positive work environment, continuous learning and a high quality employment experience for the team. 6. Providing leadership and managing all operational standards. 7. Along with fellow Team Leaders, meeting and exceeding all department goals. 8. Applies timely performance management standards and processes 9. Day to day sales/service request management 10. Team leader from Motor/Health/Travel insurance team handling background preferred. Education Requirements/ Skills Any Graduate / MBA (Full Time/ Distance ) Total experience 3+ years Minimum 1- 2 years of experience as a Sales Team Leader in a domestic. Strong interpersonal, problem solving, negotiating, verbal & written communication skills Strong computer knowledge and technical skills (Dialer, Excel, Word) Strong People Management Skill Contact: NAMRATA 8591217920 namrata.shinde@ext.icicilombard.com

Manage store operations and staff. Ensure compliance with safety and hygiene standards. Develop and implement store procedures. Monitor inventory and supplies. Collaborate with internal and external stakeholders. Prepare reports and documentation.

Hiring for Team Leader Role (Domestic Company) Graduate with minimum 2 years of on paper Team Lead Experience can apply. Salary-Max upto 5 LPA. Hike on last drawn. Must have experience into- Attendance, Roster, Attrition and Shrinkage. Required Candidate profile Excellent communication expertise required. Shifts- Rotational 24/7 shifts day shifts and 6 days working. Self-travel. Location-Baner Pune 15 days of notice period can apply. Contact-9373568988 Maaz