1635 Shrinkage Control Jobs - Page 22

Hello Job-Professionals! Greetings of the Day! Join a leading multinational BPO as a Team Leader, where your 3+ years of BPO experience and 1+ year as a Operations Team Lead. Location - Bangalore Salary -4 lpa ( Depending upon last drawn) Location - Remote Salary -3 lpa ( Depending upon last drawn) Responsibilities: Lead, coach, and motivate a team of BPO professionals to achieve operational goals. Monitor team performance, track key performance indicators (KPIs), and ensure individual and team targets are met or exceeded. Conduct regular team meetings to communicate targets, performance feedback, and process updates. Provide ongoing training and development opportunities to team members to ...

Pre-requisites: Graduate or equivalent practical experience in the industry Minimum 2 years of experience in Team Lead role Prior experience in contact center industry (T&S preferred) Ability to speak and understand English & Hindi Strong verbal and written communication Minimum Skills to Hire: B2 and above in communication (Versant/AMCAT) Computer knowledge Ability to work on data in excel and presentation Demonstrate coaching skills and lead teams in the right direction Experience in conducting team huddles, coaching, and one-on-ones Conflict resolution and team morale management Ability to manage shift rosters and attendance Understanding of key contact center metrics (AHT, Utilization, S...

DeputyDeliveryHubManager PAN India Our Story Founded in 2021 by Stanford University dropouts, Aadit Palicha and Kaivalya Vohra, Zepto is Indias fastest growing e-grocery company valued at $1.4 Billion following its recent Series-E fundraise of $200 Million from marquee global investors including StepStone Group, Goodwater Capital, Y Combinator Continuity, Kaiser Permanente, Nexus Venture Partners, Glade Brook Capital, and Lachy Groom. Headquartered in Mumbai, Zepto is present across 10 major cities in the country, 1000+ employees strong, and delivers 5000+ products, including fresh fruits and vegetables, daily cooking essentials, dairy, health-and-hygiene products, etc., to Indian homes with...

DeputyDeliveryHubManager PAN India Our Story Founded in 2021 by Stanford University dropouts, Aadit Palicha and Kaivalya Vohra, Zepto is Indias fastest growing e-grocery company valued at $1.4 Billion following its recent Series-E fundraise of $200 Million from marquee global investors including StepStone Group, Goodwater Capital, Y Combinator Continuity, Kaiser Permanente, Nexus Venture Partners, Glade Brook Capital, and Lachy Groom. Headquartered in Mumbai, Zepto is present across 10 major cities in the country, 1000+ employees strong, and delivers 5000+ products, including fresh fruits and vegetables, daily cooking essentials, dairy, health-and-hygiene products, etc., to Indian homes with...

Team Leader would manage a team of Agents in a voice based call center environment. TL would deliver on Team KPI's, SLAs & parameters like shrinkage, attrition & other operations KPI's. TL would also act as a coach & mentor for the team.

About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India and Mexico. Our rightshore delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals. Our clientele includes Fortune 500 and FTSE 100...

1- Store Sales Operations 2- Profitability Management 3- Store Handling, Store Management 4- People Management, Inventory Management, Shrinkage Control, VM, 5- Marketing - BTL activities 6- Strong in Analytics', Business Knowledge Required Candidate profile Only from Large format fashion Retail. Good in Communication & Presentable Must be Graduate Willing to relocate Anywhere in North-East India Perks and benefits Fooding+ Canteen Facilities

About Zivames Retail Store team This is an opportunity to be a part of one of the fastest growing retail organizations in the industry. If you’re someone who wants to be a part of this hyper-growth org with an opportunity of opening new stores, setting up processes for growth and running operations hands-on, this is the place for you. We’ll ask for candidates to be extremely entrepreneurial, with a knack for numbers and ability to convert them into actionable insights. You’ll work alongside a diverse team of professional retail talent in writing the story of the next stage of growth for Zivame. Roles & Responsibilities • Responsible for overall store operations, Sales Target, store profitabi...

Role Summary The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership. Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, includi...

1- Store Sales Operations 2- Profitability Management 3- Store Handling, Store Management 4- People Management, Inventory Management, Shrinkage Control, VM, 5- Marketing - BTL activities 6- Strong in Analytics', Business Knowledge Required Candidate profile Only from Large format fashion Retail. Good in Communication & Presentable Must be Graduate Willing to relocate Anywhere in Bihar Perks and benefits Fooding+ Canteen Facilities

Designation : Team Lead / AM / DM Work Station: Chennai ( Adyar ) Shift : General Shift - 09:30 to 06:30 Roles and Responsibilities Manage a team of associates to achieve Service and Sales Deliverables, ensuring effective communication and collaboration among team members. Oversee daily operations, including scheduling, training, and performance management to maintain high levels of productivity. Develop and implement strategies to reduce shrinkage and attrition rates, improving overall efficiency in operations. Monitor key performance indicators (KPIs) such as AHT, SLA management, KRA achievement, and sales team leadership to drive business growth. Ensure compliance with company policies an...

Key Responsibilities Team Management: Lead, motivate, and supervise a team of call center representatives. Performance Monitoring: Monitor daily operations, track key performance indicators (KPIs), and provide constructive feedback and coaching to agents. Customer Service: Handle escalated customer issues and complaints, working to resolve them efficiently. Training & Development: Develop and implement training programs to enhance agent skills and support professional growth. Reporting & Analysis: Analyze call center data to identify trends, prepare performance reports, and provide insights for improvement. Process Improvement: Implement strategies and process improvements to enhance call ce...

Job Description- Salon Manager / Store Manager / Assistant Store Manager Experience required : 2+ years as managerial role. Female candidates preferred. Education Qualification: Graduate or MBA Industry Preferred - Retail, Telecom , Hospitality , Customer service, Salon, Aviation, Beauty & Wellness, Service-based, Product-based etc. Location - Mumbai, Thane, Navi Mumbai, Surat, Vadodara, Ahmedabad, Pune Number of Positions: 12. Female candidates preferred. Key Responsibilities: Manage daily salon operations, including scheduling, inventory control, and customer service. Lead, mentor, and motivate the salon team to deliver excellent services and achieve performance targets. Ensure the salon i...

Job Title: Team Leader BPO Domestic Operations Job Summary: We are seeking a dynamic and experienced Team Leader to oversee and optimize our BPO operations. The ideal candidate will be responsible for managing daily operations, ensuring SLA and KPI targets are consistently met, and maintaining critical metrics such as shrinkage, attrition, and schedule adherence. Key Responsibilities: Manage day-to-day operations across assigned BPO processes (voice, non-voice, and back-office). Ensure adherence to SLAs, KPIs, and quality benchmarks. Lead, mentor, and manage a team of agents to achieve individual and team goals. Monitor and manage key performance metrics including attrition, shrinkage, quali...

Job title: Department Manager Experience: 6-10 yrs Location: Punjab/ NCR Age-32 years(Max) Role & responsibilities Timely opening of Store and adherence to all the processes at store opening Optimum utilisation of manpower & Team Development Customer Satisfaction/ Service, Avoid stock outs, loss of sale Loss Prevention, Customer Satisfaction & Service Pilferage Control Asset Maintenance, customer convenience & service Team Building, Employee Engagement Space Management, Maintain the hygiene, customer service Safety of staff, Customers and assets, avoid loss of sale Smooth Stores operation Statutory Compliance Interested candidates can share there updated resume on: Mail: hrd.ropunjab@dmartin...

Job description: Team Lead & SME - Social Media Escalations (Non-Voice)Location: Bangalore Salary: 3.5 LPA to 4.5 LPA Working days: 6 days a week with rotational off Experience required: Prior experience in social media compliance or escalations (non-voice) is mandatory. Contact: Charlie HR - 7330616341 (Only WhatsApp Mention for which role your applying social media TL OR SME) Joiner preference: Immediate joiners only. Overview We are seeking a highly experienced and motivated individual to join our team in Bangalore as a Team Lead and Subject Matter Expert (SME) for Social Media Escalations. The successful candidate will be responsible for overseeing a team of specialists who handle and re...

Swiggy is an Indian online food ordering and delivery platform. Founded in 2014, Swiggy isheadquartered in Bangalore and operates in more than 500 Indian cities as of September2021.In August 2020, Swiggy launched its instant grocery delivery service called Instamartusing a network of dark stores. In early 2021, the company closed Swiggy Stores and expandedits operations under Instamart. Responsibilities Recommend and advise on best practices of picking and packing to improve Cx experience. Advise partner stores on mechanisms/ processes leading to correct picking/ packing/ billing of Cx orders using appropriate tools and dashboards. Guide partners on proper usage of dashboards and other porta...

PR ECO ENERGY LTD. is looking for Stores Manager to join our dynamic team and embark on a rewarding career journey Delivering excellent service to ensure high levels of customer satisfaction. Motivating the sales team to meet sales objectives by training and mentoring staff. Creating business strategies to attract new customers, expand store traffic, and enhance profitability. Hiring, training, and overseeing new staff. Responding to customer complaints and concerns in a professional manner. Ensuring store compliance with health and safety regulations. Developing and arranging promotional material and in-store displays. Preparing detailed reports on buying trends, customer requirements, and ...

I develop, motivate and take care of my team I recruit the right personality I plan the structure of my team linked to my commercial strategy and economic activity I ensure effective integration/onboarding of teammates with clear responsibilities I encourage and utilise collective intelligence (Team meetings, encourage collective decision-making) I accompany the development of my team I meet each of my teammates individually once every 4 weeks for a one-on-one interaction I guarantee a mid-year meeting and an Annual Meeting for each individual at the right moment. I keep my team motivated and engaged We do sport and celebrate victories I give kind and demanding feedback at the right time 2nd...

I recruit the right personality I plan the structure of my team linked to my commercial strategy and economic activity I ensure effective integration/onboarding of teammates with clear responsibilities I encourage and utilise collective intelligence (Team meetings, encourage collective decision-making) I accompany the development of my team I meet each of my teammates individually once every 4 weeks for a one-on-one interaction I guarantee a mid-year meeting and an Annual Meeting for each individual at the right moment. I keep my team motivated and engaged We do sport and celebrate victories I give kind and demanding feedback at the right time 2nd Responsibility I am responsible for the busi...

1st Responsibility I develop, motivate and take care of my team I recruit the right personality I plan the structure of my team linked to my commercial strategy and economic activity I ensure effective integration/onboarding of teammates with clear responsibilities I encourage and utilise collective intelligence (Team meetings, encourage collective decision-making) I accompany the development of my team I meet each of my teammates individually once every 4 weeks for a one-on-one interaction I guarantee a mid-year meeting and an Annual Meeting for each individual at the right moment. I keep my team motivated and engaged We do sport and celebrate victories I give kind and demanding feedback at...

I develop, motivate and take care of my team I recruit the right personality I plan the structure of my team linked to my commercial strategy and economic activity I ensure effective integration/onboarding of teammates with clear responsibilities I encourage and utilise collective intelligence (Team meetings, encourage collective decision-making) I accompany the development of my team I meet each of my teammates individually once every 4 weeks for a one-on-one interaction I guarantee a mid-year meeting and an Annual Meeting for each individual at the right moment. I keep my team motivated and engaged We do sport and celebrate victories I give kind and demanding feedback at the right time 2nd...

About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India and Mexico. Our rightshore delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals. Our clientele includes Fortune 500 and FTSE 100...

Skills Customer facing operations ,KPI,SOP's Responsible for overall store operations and managing the store team effectively. Develop strategies to increase productivity and profitability within the store. Ensure high levels of customer satisfaction through excellent service. Maintain outstanding store condition and visual merchandising standards. Monitor inventory levels and order new items as needed. Handle customer inquiries and resolve issues in a timely and professional manner. Recruit, train, and supervise store staff. Oversee and enforce store policies and procedures. Analyze sales performance and prepare daily, weekly, and monthly reports. Stay up to date with product knowledge, ind...

Job Title: Sales Team Leader Domestic Process Location: D-12, Sector 63, Noida Salary: Up to 30,000/month Job Type: Full-time | On-site | Immediate Joiners Preferred Job Description We are looking for a Sales Team Leader with proven experience in managing a sales team in the domestic process. The ideal candidate should have excellent communication, leadership, and people management skills, with the ability to achieve sales targets and motivate the team. Key Responsibilities: Lead and manage a team of sales executives/telecallers. Ensure achievement of sales targets. Motivate and mentor team members for better performance. Handle daily team reports and performance analysis. Maintain disciplin...