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Showroom Manager - Reliance Jewels

7 - 12 years

7 - 14 Lacs

Bareilly, Kashipur, Lakhimpur

Posted:4 days ago| Platform: Naukri logo

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Skills Required

jewelry matlab simulink showroom kpi customer management customer complaints channel showroom management store operations retail sales inventory sales retail driving sales marketing jewellery sop vm leadership silver inventory management showroom sales customer experience

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Description - We have Showroom Manager - Reliance Jewels opportunities for locations below. We need seasoned candidate with minimum 6-12 years of jewellery industry only. Bareilly Kashipur Lakhimpur Najafgarh Key Responsibilities - Plan retail KPI’s for achieving AOP Overlook achievement of GSS number and value targets, driving through store team Monitor overall store operations, including sales, staffing, training, inventory management, store upkeep, and controlling costs. Customer Management & focus on enhancing the customer experience at stores to improve satisfaction and loyalty Implementing SOP’s for VM/ Marketing at stores. Lead and manage the team effectively to ensure alignment with business objectives and high performance. Ability to handle and resolve conflicts in a constructive manner. Building culture of trust , integrity and respect in stores Develop & provide opportunities to store employees through various step up programs Develop functional capabilities in employees through appropriate training interventions Adaption of driving sales through omni channel TAT to be followed for customer complaints Ensuring availability manpower for planned training programs Key Performance Indicators - %LFL Growth % Walkin Target % Increase in BER Improve Diamond & Silver share in store % conversion Increase ABV Mystery audit score Functional Competencies - Showroom Operations Effectiveness Customer Orientation Planning & Organizing Behavioral Competencies - Nurturing Result Orientation Growth Mindset Communication & Rapport Building

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Reliance Retail
Reliance Retail
www.relianceretail.com

Retail

Hyderabad

1,00,000+ Employees

504 Jobs

    Key People

  • Isha Ambani

    Director

  • Kishore Biyani

    Strategic Advisor

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