Showroom Manager

We are seeking an experienced and dynamic Showroom Manager to lead our furniture showroom operations. The ideal candidate will be responsible for driving sales, ensuring high levels of customer satisfaction, maintaining visual merchandising standards, and managing the day-to-day operations of the showroom and team. Key Responsibilities:1. Sales & Customer ServiceAchieve and exceed sales targets by actively promoting furniture products and services. Manage customer relationships and ensure a premium in-store experience. Handle customer queries, complaints, and after-sales service professionally and promptly. 2. Team LeadershipRecruit, train, and manage showroom staff including sales executives and support staff. Set daily/weekly sales goals and provide coaching and performance feedback. Schedule and manage shifts, ensuring adequate floor coverage. 3. Showroom OperationsMaintain high standards of cleanliness, organization, and visual merchandising. Oversee inventory control – coordinate stock levels, replenishment, and product displays. Ensure all POS systems, billing, and documentation are accurate and compliant. 4. Marketing & PromotionsCollaborate with marketing teams to execute local promotions, in-store campaigns, and events. Analyze foot traffic, customer preferences, and feedback to improve the shopping experience. 5. Reporting & AnalyticsPrepare regular sales reports and present performance updates to senior management. Monitor key performance indicators (KPIs) such as conversion rate, average order value, etc.