shipping officer description

A retail shipping officer manages the flow of goods, which includes receiving, tracking, and sending products to customers. Key responsibilities involve coordinating shipments, preparing documentation, ensuring inventory accuracy, and maintaining a safe and organized workspace. This role requires strong communication, organizational skills, and proficiency with logistics systems to ensure products arrive on time and are accounted for correctly. 

• Shipment management:

  Oversee all aspects of incoming and outgoing shipments, including receiving goods, tracking their progress, and preparing them for delivery.

• Inventory and documentation:

  Maintain accurate logs of inventory moves, perform stock counts, and ensure all necessary documentation is correctly prepared and filed.

• Coordination and communication:

  Collaborate with various stakeholders, including logistics providers, customer service representatives, and delivery drivers, to ensure smooth operations.

• Safety and compliance:

  Uphold safety regulations and company procedures in the warehouse and shipping area. Ensure compliance with statutory and regulatory requirements related to shipping and inventory.

• Process improvement:

  Participate in activities to improve shipping processes and efficiency. 

• Experience:

  A minimum of 2-3 years of experience in shipping, logistics, or a related field is often required.

• Education:

  A bachelor's degree in a relevant field is frequently preferred.

• Technical skills:

  Proficiency in using logistics software, inventory management systems, and standard office software (like Microsoft Office) is necessary.

• Soft skills:

  Strong communication, organizational, and problem-solving skills are essential. The ability to work under pressure and with a strong sense of responsibility is also key.

• Other:

  Knowledge of international trade terms (like INCOTERMS), specific industry regulations, and the ability to handle tasks like freight forwarder negotiations are sometimes required, depending on the specific role