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Vertiv Group Corp
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Services Sales Senior Analyst

Services Sales Senior Analyst

Vertiv Group Corp

5 - 6 years

6 - 8 Lacs

chennai

Posted:3 days ago| Platform:

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Skills Required

data management mis analytical sales analysis billing power electronics key account management forecasting monitoring crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role Summary

The Senior Analyst - Service Sales (Power Contract Sales) or AM will be responsible for end-to-end ownership of service sales and key accounts in the Chennai market, managing a business volume of 15 Crores annually. The role focuses on AMC renewals, Warranty-to-AMC (WCR) conversions, service product sales (Batteries, BMS, spares, special products) and also collections, with clear accountability for weekly and monthly targets.

1. Revenue Target Ownership

Own and deliver 15 to 20 CR annual service sales business in the
Chennai region.
Achieve weekly, monthly, quarterly, and annual sales targets for UPS AMC/renewals
Build and manage a healthy service sales pipeline with accurate forecasting
Manage UPS AMC renewals, warranty-to-AMC (WCR) conversions, and contract extensions ONTIME RENEWAL OF CONTRACTS
Track installed base and warranty expiries to maximize WCR and renewal conversion.
Drive timely renewal closures through structured follow-ups and pricing strategies.
Drive service Business by engaging deeply with existing customers and bring more revenues
Should be able to connect with Internal and external Team to achieve the specified Target
Work closely with Service Operations, Technical Teams, Finance, and Collections to ensure smooth execution and billing.
Support contract scope finalization, invoicing, and customer satisfaction.
Ability to travel and meet customers on daily basis and propose value-based service solutions.

2. Key Account Management - End to End

Handle key service accounts independently, acting as a single point of contact.
Develop strong customer relationships to increase service penetration and retention.

3. Cross-Selling Service Product Sales

Drive sales of service products, including:
- Batteries battery replacements
- Battery Monitoring Systems (BMS)
- UPS retrofit / upgradation
- Spares consumables
- CSM -(Manpower DC upgradation sales)
Generate and penetrate new enquiries for additional services and power products during renewals and routine customer interactions.

4. Collections Payment Management

Track outstanding receivables for assigned accounts.
Ensure timely collection of payments as per agreed credit terms.
Coordinate with customers and internal finance teams to close overdue payments and avoid credit blocks.

5. Sales Analysis Reporting

Monitor weekly and monthly performance dashboards covering sales, renewals, WCR, and collections.
Review gaps vs targets and implement corrective actions.
Maintain accurate data in CRM and MIS systems.

Experience

4-5 years of experience in Service Sales / Power Contract Sales / UPS Service Business.
Proven experience managing 10-15 CR service sales portfolio, preferably in Chennai or similar metro markets.

Technical Commercial Skills

Strong understanding of UPS systems, AMC, WCR, renewals, batteries, retrofit, and spares.
Ability to identify customer needs and propose value-based service solutions.
Strong Negotiation skills , Data management , Maintaining and Updating Installation Base in system, ability to get price raise on each contracts and Better margin on New contracts

Sales Execution Skills

Strong target orientation with the ability to plan weekly and monthly closures.
Experience in collections management and payment follow-ups.

Analytical Tools

Proficiency in MS office, Excel, CRM tools, MIS, and sales tracking dashboards.

Preferred Qualifications

Experience with UPS OEMs / critical power solution providers or related filed.
Exposure to key account management and service-led revenue growth.
DIPLOMA /BE - EEE /EC -Engineering qualification preferred.

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Services Sales Senior Analyst