ServiceNow Trainer

Position:

Experience:

Location:

Role Overview

ServiceNow Trainer

Key Responsibilities

• Conduct structured training sessions on

  ServiceNow modules

  such as ITSM, HRSD, ITOM, ITBM, CMDB, and related areas.
• Design and develop engaging training materials, including presentations, hands-on labs, and assessments.
• Deliver both

  theoretical and practical

  training using live ServiceNow instances.
• Evaluate participant performance and provide actionable feedback.
• Stay updated on the latest ServiceNow releases, functionalities, and best practices.
• Support learners in

  ServiceNow certification

  preparation (CSA, CIS, CAD, etc.).
• Collaborate with internal teams to tailor training content based on business requirements.

Required Skills & Qualifications

• Bachelor's degree in Computer Science, IT, or a related field.
• 58 years of total experience, including at least 3 years in

  ServiceNow training or consulting

  .
• Proficiency in core ServiceNow modules and platform features.
• Excellent presentation, communication, and facilitation skills.
• ServiceNow certifications such as

  CSA, CIS, or Certified Trainer

  preferred.