108 Servicenow Tool Jobs

ServiceNow CSM Developer Job Description Position: ServiceNow Developer Experience Required: 3 to 8 years Minimum Module Experience: At least 2 years of hands-on experience Work Location:, Chennai Work Timing: 2 PM to 11 PM IST Work Culture: Hybrid – 3 days office Position Summary We are looking for a skilled ServiceNow CSM Developer to join our team and lead the development, configuration, and enhancement of our Customer Service Management (CSM) platform. This role is pivotal in transforming our customer service operations, moving from traditional support to a proactive and seamless digital engagement model. You will be responsible for translating complex business requirements into technica...

The ServiceNow Architect is responsible for the overall design and development of the ServiceNow platform for the organization. They will act as the technical lead for implementation, customization, and optimization of ServiceNow, driving architectural decisions and ensuring solutions are scalable, efficient, and aligned with business goals. The role requires collaboration with various teams to deliver high-quality ServiceNow implementations, integrations, and workflows that improve the organization's operational efficiency. Role & responsibilities: Architectural Design & Strategy: Lead the overall architecture and technical roadmap for ServiceNow implementations. Define and document technic...

The Content Trainee will produce content for various online websites to support client deliverables. We are looking for individuals who can deliver high-quality content with impeccable grammar, punctuation, spelling, sentence structure, and style. The individual should also possess exceptional attention to detail for an articles intended audience. Responsibilities : Produce content for various online outlets such as blogs and websites Analyze content for consistency, accuracy, adherence to style and brand standards, and user experience implications Write in different formats and styles for multiple audiences, ensuring content is factually correct, plagiarism-free, and not AI-generated Stay u...

job mode :- Hybrid We are seeking a mid-level IT Project Manager to lead and support key technology initiatives, with a primary focus on ServiceNow and Asset Registry implementation.

Company Description Oblytech is your all-in-one IT partner, specializing in ServiceNow and an Official Salesforce Partner, offering cost-effective offshore expertise and comprehensive IT solutions tailored to your needs. Our India-based team specializes in ServiceNow and Salesforce solutions, IT consulting, staff augmentation, and expertise in major platforms like Microsoft, Google, and AWS. We provide custom software development, managed IT services, data analytics, cloud solutions, DevOps & automation, project management & business analysis, and QA services. About the Role: Oblytech is seeking ServiceNow Technical Consultants with advanced expertise in ITAM , HAM and integrations. You will...

Job Description: 6+ years of hands-on experience managing enterprise backup platforms (e.g., Cohesity, Dell Data Domain). At least 3 years in designing and implementing enterprise class backup solutions for a large company Deep knowledge of backup, recovery, and data replication technologies across physical, virtual, and cloud environments. Experience with scripting and automation (Ansible, PowerShell, Python, etc.). Strong understanding of storage systems, virtualization (VMware/Hyper-V), and cloud platforms (Azure, AWS). Proven experience supporting DR scenarios and backup failover testing Nice to Haves: Knowledge of related technologies like VMWare, Windows, Unix/Linux, and databases is p...

Role Overview We are seeking a highly experienced Project Manager with proven, hands-on expertise in building an IT Service Desk from the ground up , including all underlying processes, policies, SOPs, workflows, tools, and governance structures. This role will oversee the deployment of a new Warehouse & Inventory Operation , a multi-tier L0L2 IT Service Desk , and the Field Engineer (FE) resource model across multiple European locations. The successful candidate must have demonstrated experience designing and launching a service desk from scratch , including ticket flows, escalation paths, SLA frameworks, escalation matrices, training plans, reporting packs, and operational readiness struct...

Position Overview The Lead/Head of ServiceNow Practice will lead the strategic transformation of our current ServiceNow capabilities into a fully-structured, scalable, and product-aligned practice. This role is responsible for defining the Practice vision, implementing robust governance and operational frameworks, driving capability development, and aligning the function with our broader business goals. The successful candidate will deliver measurable outcomes across performance, resource planning, and financial impact, positioning the Practice as a recognised leader within the business and the market. Roles and Responsibilities Lead the ITSM practice, responsible for its growth and profitab...

Role Responsibilities: The ServiceNow Consultant is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond. Development of ITSM & other modules (GRC, SECOPS, HRSD, CSM, ITBM) in ServiceNow Platform. Always follow best development practices during support and development. Support other developers in their work to integrate existing systems with Service Now. Strong hands-on ServiceNow experience (either support or development). Creating technical design document and writing Unit test cases. Knowledge in Web Technologies (XML, HTML,JAVA Script, etc.) Will be essential. ServiceNow upgrade hands-on. Very good knowled...

The ServiceNow Architect is responsible for the overall design and development of the ServiceNow platform for the organization. They will act as the technical lead for implementation, customization, and optimization of ServiceNow, driving architectural decisions and ensuring solutions are scalable, efficient, and aligned with business goals. The role requires collaboration with various teams to deliver high-quality ServiceNow implementations, integrations, and workflows that improve the organization's operational efficiency. Role & responsibilities: Architectural Design & Strategy: Lead the overall architecture and technical roadmap for ServiceNow implementations. Define and document technic...

Description: * Strong proficiency in .NET, C#, and related frontend backend technologies / frameworks with at least 6 years of experience. * Strong knowledge of REST APIs and integrations. * Experience with databases, particularly MS SQL Server, is preferred. * Must have knowledge of version control tools such as Git. * Ability to operate independently with minimal direction quick learner of new tools technologies. * Must have good communication skills knowledge of L2/L3 support including issue diagnosis and resolution. * Knowledge of Service Now tool. * Strong problem-solving skills and attention to detail. * Must be good in collaborating with team members. * Good to have knowledge of indus...

Please share profiles only if you have both SharePoint and Web designing or development experience to shilpa.srivastava@orcapod.work for quick action Excellent communication skills only Max notice 15 days only Role & responsibilities Work with the Knowledge Management team to ensure all Talent content is accurate and reflects new processes, technology, nomenclature, etc. that are going live summer of 2024. Update professional-facing SharePoint content sites on SharePoint Online and SharePoint On-Premise basis inputs from stakeholders. Refresh the knowledge base housed in Salesforce with results from the Talent Content review and prepare the content for move into the new ServiceNow platform. ...

Role Overview: At EY, you will have the opportunity to shape your future with confidence by joining a globally connected powerhouse of diverse teams. As part of Enterprise Technology, you will play a crucial role in providing reliable, secure, and resilient technology services and solutions to support over 400,000 EY people. Your work will involve enabling innovative technologies, including emerging collaboration tools and world-class technology infrastructure. Your main objective will be to build an outstanding customer experience through clear investment in innovation and operational excellence, contributing to the efficient delivery of quality services and solutions. Working with technolo...

Description: **Generic JD applied** In this role you will be responsible for operational delivery and support of platform integration solutions for internal and external customers who consume the services the platform provides. Essential part of the role will be working with consumers on their requests, balancing solution technical complexity and support costs with offered business value. The proposed solutions must consider the performance impact of operating on common, shared, global ServiceNow Platform. You will lead the delivery and testing process for integrations and ensure that the solution is delivered within the agreed timeline and agreed scope. In this role you will:Own ServiceNow ...

Hi, We are hiring ServiceNow Engineers. This is a 100% work-from-home opportunity. Freelancers and contractors may also apply. Please send your resume to recruiter1@lightuptechnologies.com Open position: 25 Experience: 5 to 10 Years Salary: 50,000

Support and manage the end-to-end onboarding process for new hires Coordinate and assist with new hire inductions and documentation Maintain and update employee records and HR databases Provide day-to-day operational support across HR functions Contribute ideas to make HR processes more efficient and engaging Assist with new joiner surveys and onboarding MIS tracking What We re Looking For Master s Degree in Human Resources or a related field Strong communication and interpersonal skills Proficiency in MS Office (Word, Excel, PowerPoint) knowledge of AI tools is a plus! Excellent organization and time management abilities A self-starter with a learning mindset, strong attention to detail, an...

Job Description: We are seeking a skilled ServiceNow Business Analyst with over 5 years of experience to join our team. The ideal candidate will have a strong understanding of ServiceNow modules and workflows, and be capable of translating business requirements into functional specifications. Key Responsibilities: Gather and analyze business requirements related to ServiceNow implementations and enhancements. Collaborate with stakeholders to define scope, objectives, and deliverables. Document functional requirements, user stories, and process flows. Work closely with developers and testers to ensure accurate implementation of requirements. Conduct UAT and support deployment activities. Prov...

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Servicenow Tools Administration Good to have skills : ServiceNow IT Service ManagementMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the smooth functioning of applications and enhancing user experience. Roles & Responsibilities:- Expected to perform...

As an Oracle Cloud ERP Finance Sr. Functional Consultant (R2R) at our company, you will be responsible for providing expert hands-on functional Production Support in Oracle Cloud ERP Finance. Your role will involve understanding Oracle Cloud ERP functionality and processes, along with at least two full life cycle projects of Oracle Fusion Cloud Financial Implementation/support experience. You will be expected to identify functional gaps, provide corrective actions, and respond promptly to customer queries and concerns. Additionally, you will need to have experience in data migration using FBDI and ADFDI, possess good communication skills, and be able to produce high-quality deliverables. You...

As a Service Desk Engineer at Tietoevry, you will play a crucial role in providing technical assistance and support to customers. Your responsibilities will include: - **First Point of Contact:** You will serve as the initial point of contact for customers seeking technical assistance via phone, email, or self-ticket. - **Troubleshooting:** Identify, diagnose, and resolve technical issues related to hardware, software, network connectivity, and specific tools such as Intune, Active Directory, Azure, Exchange Admin, O365, and ServiceNow. - **Ticket Management:** Log and track all incidents and service requests in the ticketing system (ServiceNow), ensuring accurate and detailed documentation....

About The Role Job Title:Google Generative AI Studio Analyst Skills, Experience & Education Required Skills: Google Generative AI Studio CX solution design using Google CCAI suite (Dialogflow CX, Agent Assist, Insights CX) Knowledge of Gen AI tools (Vertex AI, Google Gemini, Decibel, Generators, Generative Fallback, Playbooks) CX management capability assessment and roadmap development Agile delivery and CCaaS migration Strategic advisory, market research, and data-driven recommendations Stakeholder engagement and cross-functional collaboration Strong analytical, problem-solving, and communication skills Preferred Skills: (blank) Roles & Responsibilities Provide strategic advisory and develo...

As a Problem Coordinator at Standard Chartered, you will play a crucial role in leading, facilitating, and following up on the investigation of problems through root cause analysis. Your responsibilities will include: - Leading the investigation of problems and producing investigative reports - Acting as the Problem Coordinator in the Problem Management process - Recording, coordinating, and reporting Problems, Tasks, and Known Errors in the Source of Records (ServiceNow ITSM), including: - Problem Logging - Problem Investigation & diagnosis - Post Incident Review Evaluation - Impact details Evaluation - RCA stakeholders Identification - Steering RCA meetings - Drawing conclusions on root ca...

Gather and analyze business requirements through workshops, interviews, and process mapping • Translate requirements into well-structured epics, user stories, and acceptance criteria • Maintain and refine the backlog in close collaboration with Product Owner and Technical Lead • Document solution designs, data flows, and technical specifications in collaboration with developers • Produce clear user guides, release notes, FAQs, and training materials for main deliverables, Communicate effectively with stakeholders. • ServiceNow /ITSM / ITIL background will benefit. This is a functional role.

As a ServiceNow Tester focusing on ATF framework and performance testing, your role involves creating, executing, and maintaining automated tests for ServiceNow applications and configurations within the ATF framework. This includes writing test scripts, defining test data, and managing test suites. You should have knowledge of performance testing methodologies and tools within ServiceNow, such as the ATF's performance profiling feature, to identify performance issues, analyze bottlenecks, and suggest improvements. Key Responsibilities: - Create, execute, and maintain automated tests for ServiceNow applications and configurations within the ATF framework - Write test scripts, define test dat...

Confidential Founders Office Support Manage calendars, communications, and sensitive information with the highest level of trust and discretion. High-Level Administrative Excellence Coordinate meetings, organize travel, prepare reports, and ensure seamless operations for the leadership team. Research & Strategic Insights Deep dive into AI, ML, and cutting-edge tools (ChatGPT, Kimi, Claude, Gemini, etc.), track industry trends, and present crisp, actionable insights. Business Development & Client Relations Support in preparing presentations, documents, and client communications that drive growth. Event & Project Management Assist in company events, team-building initiatives, and founder-led p...