ServiceNow Technical Writer

4 - 9 years

10 - 20 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Hybrid

Job Type

Full Time

Job Description

Gather and analyze business requirements through workshops, interviews, and process mapping
• Translate requirements into well-structured epics, user stories, and acceptance criteria• Maintain and refine the backlog in close collaboration with Product Owner and Technical Lead• Document solution designs, data flows, and technical specifications in collaboration with developers• Produce clear user guides, release notes, FAQs, and training materials for main deliverables, Communicate effectively with stakeholders.• ServiceNow /ITSM / ITIL background will benefit. This is a functional role.

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