91 Servicenow Tool Jobs - Page 2

Experience : 2-6 years Shift : 6PM - 3 AM (Monday-Friday, Transport Provided) Max CTC : 5.5 LPA + Shift Allowance The Resource Coordinator is responsible for planning and collaborating across functional roles to ensure appropriate skill sets for project delivery resources match assigned projects and workload. This position must work with the team to drive resource utilization by planning upcoming needs and matching resource demand with supply/capacity. These skills will be utilized to realize the profitability goals of the Commercial Services organization while meeting customer objectives. This position will provide subject matter expertise related to deployment, demand, capacity, utilizatio...

Job Summary Procurement has been identified as a top transformational initiative for SMBC. The Procurement Americas Division is building a centralized, strategic, and value-driven procurement function to enhance the timely delivery of quality goods and services across business lines. The Procurement Customer Support team supports all procurement activities by providing governance and operational support throughout the end-to-end procurement lifecycleincluding sourcing, contract management, supplier onboarding, purchase orders, and reporting. The Procurement Support Specialist plays a key role in enabling and supporting internal stakeholders throughout the sourcing and procurement processes. ...

Your Role Develop and configure ServiceNow ITSM modules (Incident, Problem, Change, Request, Knowledge, CMDB). Customize workflows, business rules, UI policies, client scripts, and integrations. Collaborate with process owners and stakeholders to gather requirements and translate them into technical solutions. Implement and maintain ServiceNow integrations with third-party tools (e.g., LDAP, SCCM, monitoring tools). Perform upgrades and patches, ensuring platform stability and performance. Create and maintain technical documentation, including design specs, test plans, and user guides. Your Profile 6 to 9 years of enterprise IT experience with advanced expertise in ServiceNow implementations...

As a Senior Mainframes Batch Planning Engineer, you will be a key member of the team responsible for managing and optimizing batch processing operations in a complex mainframe environment. Your role will encompass batch scheduling, job control, incident handling, and continuous improvement efforts. Key Responsibilities: Batch Scheduling & Prioritization: Prioritize and schedule batch jobs using TWS/OPC/IWSz (Tivoli Workload Scheduler) , adhering to scheduling parameters and leveraging automated scheduling features within applications. JCL Management: Create, maintain, and update Job Control Language (JCL) scripts following organizational standards and policies. Manage promotions of JCL and r...

Your Role Develop and configure ServiceNow ITSM modules (Incident, Problem, Change, Request, Knowledge, CMDB). Customize workflows, business rules, UI policies, client scripts, and integrations. Collaborate with process owners and stakeholders to gather requirements and translate them into technical solutions. Implement and maintain ServiceNow integrations with third-party tools (e.g., LDAP, SCCM, monitoring tools). Perform upgrades and patches, ensuring platform stability and performance. Create and maintain technical documentation, including design specs, test plans, and user guides. Your Profile 6 to 9 years of enterprise IT experience with advanced expertise in ServiceNow implementations...

Your Role Design and develop solutions within the ServiceNow SPM suite, including PPM, Demand, Resource, Financial, and APM modules. Customize and configure SPM workflows, dashboards, reports, and performance analytics to support strategic planning and execution. Collaborate with business stakeholders to gather requirements and translate them into scalable ServiceNow solutions. Develop and maintain client scripts, business rules, UI policies, script includes, and integration components. Implement data integrations with external systems (e.g., ERP, HR, Finance tools) using REST/SOAP APIs. Your Profile 6 to 9 years of enterprise IT experience with advanced expertise in ServiceNow SPM implement...

About The Role Job Title:Google Generative AI Studio Analyst Skills, Experience & Education Required Skills: Google Generative AI Studio CX solution design using Google CCAI suite (Dialogflow CX, Agent Assist, Insights CX) Knowledge of Gen AI tools (Vertex AI, Google Gemini, Decibel, Generators, Generative Fallback, Playbooks) CX management capability assessment and roadmap development Agile delivery and CCaaS migration Strategic advisory, market research, and data-driven recommendations Stakeholder engagement and cross-functional collaboration Strong analytical, problem-solving, and communication skills Preferred Skills: (blank) Roles & Responsibilities Provide strategic advisory and develo...

Responsibilities : Technical Support skills,Active Directory, ServiceNow Tool,Voice process,International Voice process, Outlook, Microsoft 365 Troubleshooting Strong communication skills, oral and written. Respond to requests for technical assistance by phone, email, chat. Enter and manage all incidents and problems in the incident management system and act as a liaison between users and technical escalation teams. Knowledge on Service Now ticketing tool Energetically follow-up on open incidents and provide status updates while carrying the ticket from its cradle to grave. Escalate problems (when required) to the appropriate teams. Maintain hygiene in ticket documentation, category selectio...

Here is how, through this exciting role, YOU will contribute to BMC's and your own success: Interacts with BMC Channel Sales, BMC sales and BMC VAR partners to help drive net new channel opportunities. Assists BMC Sales Team in the sales process with the below responsibilities: Channel Partner Support: Assist BMC Partner Managers with agreement reseller signup /renewals Enter BMC reseller agreement request details into internal systems (SFDC, ACR) for approval Obtain contract countersignatures from appropriate teams Support partners on access to the various BMC sites, login issues, login access, etc. and training partners on BMC site layout and usage Channel Sales Support Review Partner Deal...

Job Title: Service Desk Dispatcher - Night Shift Job Location: Hyderabad (WFO), preferred candidate must be from Hyderabad Job Type: Full-time Who We Are: Base8 provides technology and business consulting services to companies throughout the US and Canada. We like to work with businesses that are serious about scaling, risk management, and developing mature processes ones that are looking for a modern, sophisticated, trustworthy, friendly, high-quality (yet still affordable) technology and business partner. Who You Are: This position will be in Hyderabad WFO India but you will be working closely with the team in the United States through video chat, instant messaging, e-mail, phone, and thro...

r.swetha@casamenterorecruit.ins.jaya@casamenterorecruit.in Hiring: Senior ServiceNow Engineers | Contract Role Company: Infosys (Staff Augmentation Project) Location: Hybrid (Open to candidates across India Gurgaon, Pune, Hyderabad, Bangalore, Noida) Contract Duration: 6 months (extendable based on performance, project progress, and budget approval) Mode: Hybrid | Night Shifts | Immediate Joiners Preferred Role Overview: We are looking for Senior ServiceNow Engineers to join our high-impact projects starting immediately. You will work closely with product managers, stakeholders, and Scrum teams to design, develop, and deliver solutions on the ServiceNow platform. Key Responsibilities: Hands-...

Senior Administrator L2/ Service desk L2 Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets...

As a Software Configuration Coordinator within the Mercury Support Team (MST) at EY, you will play a crucial role in planning and coordinating software releases for the Mercury landscape. Your primary responsibility will be to ensure the successful promotion of changes across the Mercury ecosystem by working closely with various teams. You will leverage your expertise in SAP Solution Manager functionalities such as change request management, enhanced retrofits, and solution documentation to review and remediate any conflicts prior to the production promotion of system changes. Key Responsibilities: - Coordinate software releases and cutovers on a daily basis. - Enhance release processes for ...

Position Purpose The primary purpose of this Service Desk Team Lead role is to oversee the daily operations of the Service Desk team, ensuring efficient and effective technical support for end-users. Responsibilities Direct Responsibilities 1. Team Supervision & Performance Management Assign and prioritize tasks to Service Desk agents. Monitor individual and team performance through KPIs. Conduct regular 1:1 meetings, coaching, and performance evaluations. 2. Incident & Request Management Oversee the triage and escalation of IT incidents (e.g., system outages, user access issues) Ensure adherence to SLAs (Service Level Agreements) for response and resolution times. Review and approve high-pr...

Are you curious, motivated, and forward-thinking? At FIS, youll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About Team : This position is in the Fund Rules & Media Output team within BPSTA- Global Shared Services. The candidate will be responsible for maintaining static data in the applications related to Fund Rules and Handling Output Media and Communications related to shareholder communications for the clients. Participate and coordinate with teams involved in configurin...

Preferred Knowledge/Skills : Demonstrates a thorough level of abilities with, and/or a proven record of success as both an individual contributor and team member with focus on deep expertise, continuous execution, throughput and quality As a Associate, you'll work as part of a team of problem solvers, provide PMO support to Guidewire Practice engagements on Status Reports, SLA/KPI calculation and reports, Staffing/recruitment facilitation, engagement financials support, expertise in MS tools Powerpoint, Excel with excellent communication skills. PwC Professional skills and responsibilities for this management level include but are not limited to: Encourage everyone to have a voice and invite...

Role Responsibilities: The ServiceNow Consultant is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond. Development of ITSM & other modules (GRC, SECOPS, HRSD, CSM, ITBM) in ServiceNow Platform. Always follow best development practices during support and development. Support other developers in their work to integrate existing systems with Service Now. Strong hands-on ServiceNow experience (either support or development). Creating technical design document and writing Unit test cases. Knowledge in Web Technologies (XML, HTML,JAVA Script, etc.) Will be essential. ServiceNow upgrade hands-on. Very good knowled...

What can you expect in an IT Support Specialist role with TaskUs: Think of yourself as someone who provides assistance and technical support to the business and to team members who are experiencing technical, hardware, or software issues. You are the go-to person for first level technical support for internal customers - to provide resolutions to technical concerns which will result in minimal recurring issues. As you tackle your new tasks for the day, you know that it will lead to one thing: you will ensure quality service in accordance with departmental standards and guidelines, and provide positive customer service orientation resulting in high customer satisfaction ratings. Key Responsib...

ServiceNow Solutions Design Lead: Location - Mumbai Years of experience - 10+ years Job Description: Bachelor&aposs degree in computer science, engineering, or related field, or equivalent work experience. At least 8+ years of experience in ServiceNow Tool. Minimum one certification from NOW Learning. At least 5 years of experience in solutions design and implementation, preferably in a digital transformation context. In depth knowledge of key ServiceNow modules such as SPM, ITSM, custom apps and integrations. Good knowledge on AMDB, CMDB, ITOM etc. Good knowledge on ServiceNow license management on various modules. Good knowledge on ServiceNow Performance Analytics and Reporting. Proven tra...

Job Title: Desktop Support Engineer (L1 & L2) Experience: 3 to 6 Years Location: Noida Work Type: Full-time | Onsite Shift: Rotational (as per client requirement) Role Overview: We are seeking a Desktop Support Engineer with 36 years of hands-on experience in L1 and L2 support to join our IT team. The candidate will be responsible for maintaining, troubleshooting, and supporting end-user systems and related hardware/software environments. Key Responsibilities: Provide L1 & L2 technical support to end users for hardware, software, and peripheral issues. Install, configure, and maintain desktops, laptops, printers, and mobile devices . Troubleshoot Windows OS, MS Office, Outlook/Exchange, and ...

Better requires process discipline and simplification In this role, you will be responsible to review request and submit purchase orders as needed by Business Team/ Internal Customers. You will need to work with suppliers to procure, review and analyze quotes. Track and follow-up on every purchase order until fully approved. Resolve purchase order, invoice and receiving issues. You will need to work with Vendor Maintenance teams Initiate/ support business for new vendor setup/ modification. Work with Accounting teams to open GL/ Cost Center combinations. You should have a bachelors degree in a related field with at least 3-5 years of progressive experience in an IT Requisition Management cap...

Application Support Engineer Pune Location 5-7 years Linux + Jira + Servicenow tool Note : (Do not apply if your NP official 60/90 days negotiable)

The ServiceNow Architect is responsible for the overall design and development of the ServiceNow platform for the organization. They will act as the technical lead for implementation, customization, and optimization of ServiceNow, driving architectural decisions and ensuring solutions are scalable, efficient, and aligned with business goals. The role requires collaboration with various teams to deliver high-quality ServiceNow implementations, integrations, and workflows that improve the organization's operational efficiency. Role & responsibilities: Architectural Design & Strategy: Lead the overall architecture and technical roadmap for ServiceNow implementations. Define and document technic...

Responsibilities: Drive business growth in assigned portfolio in AI and ML. Responsible for collaborating with clients to understand their business challenges and advise cutting-edge AI solutions using AI and Generative AI technology. Conduct research and stay updated on the latest advancements in Generative AI technology and methodologies. Provide expertise and guidance to clients and internal teams on Generative AI best practices. Collaborate with cross-functional teams to define AI project requirements and objectives, ensuring alignment with overall business goals. Drive the team to build GenAI products and solutions. Tech Skills: Should have consulting experience with senior client stake...

As a part of F&RS, SoFRESH (Support On F&RS) team provides a worldwide support as first point of contact for Finance application Stakeholders. Thanks to its multiple locations around the Globe, we provide steady support across time zones. We define the Support level 1 rules to provide the most efficient user experience for current and new systems (Integrity control, Jurisdiction and incident management). We communicate and coordinate Finance Production topics. We participate in the industrialization of the Group Finance departments promoting best practices and knowledge sharing and aligning tools, norms & methodologies. We rationalize finance production processes and reinforce controls withi...