ServiceNow Technical Architect

Locations: Jaipur | Hyderabad | Noida

Experience: 8+ Years

Employment Type: Full-Time

About the Role

Are you a ServiceNow expert ready to architect cutting-edge enterprise solutions? We're on the lookout for a passionate ServiceNow Technical Architect to lead transformative implementations across ITSM, CSM, and ITAM modules. You will work closely with stakeholders, solution consultants, and developers to deliver robust and scalable ServiceNow solutions that drive real business value.

Key Responsibilities

Act as the technical authority for the architecture, design, and implementation of ServiceNow solutions across ITSM, CSM, and ITAM modules.

Collaborate with functional and technical teams to define business requirements and translate them into effective ServiceNow configurations.

Lead end-to-end platform upgrades, integrations, migrations, and custom developments.

Ensure performance, scalability, and maintainability of ServiceNow applications and integrations.

Establish best practices and governance for development and configuration efforts.

Mentor and guide development teams to ensure high-quality code and solution delivery.

Work directly with clients to understand pain points and propose innovative solutions.

Requirements

-Minimum 8 years of hands-on experience in ServiceNow with strong expertise in ITSM, CSM, and ITAM modules.

-Proven experience in designing and implementing ServiceNow solutions at scale.

-Deep understanding of CMDB, Discovery, Service Catalog, and Workflow engines.

-Strong integration experience using REST/SOAP APIs, MID Servers, and third-party tools.

-Hands-on scripting (JavaScript, Glide) and knowledge of ServiceNow Best Practices.

-ServiceNow certifications such as Certified Technical Architect (CTA), CSA, CIS-ITSM/CSM/ITAM preferred.

-Excellent communication and stakeholder management skills.

-Passport is mandatory.

-The candidate should be comfortable with onsite client visits and travel based on project or client requirements.

Why Join Us?

Work on industry-leading ServiceNow projects with a team of certified professionals.

Flexible, collaborative, and innovative work environment.

Continuous learning opportunities and certification support.

Be a part of a fast-growing, tech-forward organization driving digital transformation.

Excited to design the future with us?

Let’s build intelligent digital workflows together.