Job
Description
Req ID: 327600 We are currently seeking a ServiceNow Senior Consultant to join our team in Bangalore, Karntaka (IN-KA), India (IN). About the Role We are looking for a Technical Consultant to support the implementation and integration of ServiceNow modules, including ITSM, ITOM, Integrations, CMDB, and more. The ideal candidate will have hands-on experience in configuring and customizing ServiceNow solutions to meet client needs. Key Responsibilities Assist in the design and implementation of ServiceNow modules such as ITSM, ITOM, Integrations, and CMDB. Experience in working on ServiceNow Platform Upgrades and Cloning. Work closely with clients and stakeholders to understand their requirements and provide technical guidance. Develop and configure ServiceNow components, including workflows, scripts, and integrations. Conduct testing and validation of ServiceNow solutions to ensure they meet business requirements. Troubleshoot and resolve issues related to ServiceNow modules, providing timely support to clients. Create and maintain technical documentation for ServiceNow solutions. Collaborate with cross-functional teams to ensure seamless integration and data flow. Stay current with ServiceNow updates and best practices. Qualifications Bachelor"™s degree in Computer Science, Information Technology, or a related field. 5+ years of experience in IT, with at least 3 years in a technical consulting role. Hands-on experience with ServiceNow modules (e.g., ITSM, ITOM, CMDB) and integration technologies (e.g., REST, SOAP, APIs). Strong problem-solving and troubleshooting skills. Excellent communication and client-facing skills. ServiceNow Certified System Administrator (CSA) or similar certification is a plus. Preferred Skills: Experience with scripting languages (e.g., JavaScript, Python). Knowledge of ITIL and ITSM processes. Familiarity with Agile and DevOps methodologies.
