ServiceNow ITSM Technical Consultant

Kinsfolk Technology Pvt.ltd

3 - 5 years

5 - 7 Lacs

mumbai

Posted:1 week ago| Platform:

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Skills Required

outbound change management event management itsm problem management scom incident management soap process implementation salesforce

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Role:

ServiceNow ITSM Technical Consultant

We are looking for a ServiceNow ITSM and Integration Specialist to identify, design and deliver larger or more complex architectures, strategies and specific solutions through the ServiceNow platform. The role holder will
In-depth knowledge of the ServiceNow Platform, technology, development, integration and modules, to design, develop, implement and test modules in line with agreed timelines, budget, costs, quality and development standards.
Hands on ITSM process implementation experience on ITSM modules: Incident Management, Problem Management, Change Management, Knowledge Management, etc.
Hands on Integration implementation experience and In-depth knowledge of designing, developing complex solution of integration of ServiceNow with external tools (e.g., SalesForce, SCOM , MuleSoft, SnapLogic, Perspectium etc.) And ServiceNow to ServiceNow Integration as per Business needs.
In-depth knowledge of Inbound and Outbound Integrations and concepts Rest and Soap services.
Hands on implementation experience on Bi-directional Integrations custom integration.
Hands on experience on implementation of Custom Rest and Soap services.
Identification & design of ServiceNow integration requirements, including
ServiceNow Mid-tier setup
Event Management integration
Service Mapping & Discovery integration (CMDB)

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