5 Servicenow Itam Jobs

As a ServiceNow Operations Lead at Value Center ERP, your primary responsibility will be to collaborate with the support partner and customers, providing technical and governance support for ServiceNow O&M tasks. You will lead the sustainment efforts performed by engineers and technicians supporting the platform, ensuring that procedures are properly documented and tickets are proactively addressed. Your impact will be significant as you will be responsible for coordinating and governing the proper adjudication and disposition of incident, requests, and change tickets assigned to the team. You will develop, implement, and enforce deployment plans and operation checklists for the sustainment of the platform. Additionally, you will enforce configuration, change, and release management policies and procedures. In this role, you will ensure timely response to system alerts and customer-reported issues, resolving them by exercising independent judgment within established guidelines. You will also be responsible for documenting system administration tasks such as patching, configuring software, responding to service outages, monitoring system performance, fixing system issues, and managing accounts. To be successful in this position, you should have a Masters or Bachelor's degree in IT/Computer Science with at least 5 years of relevant experience. You must hold ServiceNow Certified System Administrator certifications and have strong analytical and critical thinking skills. Effective interpersonal and communication abilities are essential for partnering with business customers, partners, and users to address and fix problems. Join our forward-thinking team at Value Center ERP and be part of a group dedicated to driving digital transformation in manufacturing. Together, we contribute to innovative projects that have a significant impact on our business and the industry. At Siemens Energy, we are committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. If you are a standout colleague with a strong willingness to participate and help others, and you thrive in a fast-paced environment with self-motivation, we invite you to apply for this exciting opportunity. For more information on how you can make a difference at Siemens Energy, visit [1] http://www.siemens-energy.com/employeevideo Siemens Energy celebrates diversity and inclusion, recognizing the power generated through our differences. We do not discriminate based on ethnic background, gender, age, religion, identity, or disability. Join us in energizing society and driving the energy transition forward. We offer a range of rewards and benefits, including automatic coverage under Medical Insurance for all employees. Siemens Energy also provides an option to opt for a Meal Card, which is as per the terms and conditions prescribed in the company policy as a part of CTC, a tax-saving measure.,

Senior Data Analyst - Procurement Bengaluru, India We are seeking a skilled and highly motivated Senior Data Analyst to join our Procurement team. In this role, you will analyze various data management tools, optimize software license usage, and provide key insights to stakeholders regarding software license performance and cost-effectiveness. The ideal candidate will possess a strong technical background and a keen analytical mindset, with a focus on improving the overall reporting landscape and help drive efficiency. Candidates must be available to work and attend meetings during Pacific Standard Time (PST). Key Responsibilities: This position is responsible for data analysis and reporting needs for the Procurement team (SS&P) in support of Business Services. The role covers data needs related, but not limited to, Snowflake, Coupa, ServiceNow, and financial metrics supporting strategic priorities and participates in a variety of special projects involving data analysis, business operations, and data management. Managing Procurement reports (e.g., Excel, Tableau, Power BI) with precision and effectiveness based on data coming from a variety of business systems and data warehouses (Coupa, Snowflake, SCOUT, ServiceNow) Providing first line resolution and support for data requests as well as partnering with IT and Sec-Ops team accordingly Growing the analytics and Business Intelligence related to software contracts, metrics, cost, budget supported by Procurement and Sourcing to assist in building a data-driven culture: Software Asset Inventory: Maintain an accurate and up-to-date inventory of software licenses, versions, and deployments throughout the organisation. License Compliance: Ensure adherence to software licensing agreements, monitor license usage, and take necessary measures to address any non-compliance issues. License Optimization: Analyse software usage patterns, identify opportunities for optimization, and implement strategies to optimize license allocation and reduce costs (ex: co-terming agreements). Cost Optimization: Focus on software license cost management, tracking, and forecasting. Collaboration: Work with cross-functional teams (e.g. IT, Security, Bu) to improve data quality and reporting. Renewals: Provide up-to-date and reliable information to ensure software contracts are renewed on time. Design BI dashboards, scorecards, charts/graphs, drill-downs, and dynamic reports to meet new information needs. Lead the creation of a catalog of Key Performance Indicators and the documentation of their supporting business requirements, data models, calculation rules, and metadata. Qualifications: Bachelor s degree in Computer Science, Information Systems Management, or a related field, or an equivalent combination of education and/or experience. Advanced Excel skills required; ServiceNow or BI tool certifications are a plus. Experience: 5+ years of experience as a Data Analyst, with hands-on experience in data analysis and creating visualizations using BI tools. Expertise with SQL, Snowflake, Power BI, and Tableau. Strong understanding of Procurement/Sourcing processes, especially in SaaS and Cloud Services. Strong knowledge of ServiceNow ITAM and/or ITSM. Experience with cloud-based analytics or data governance. Proficient in PowerPoint with the ability to influence decision-making using data-driven insights. Excellent problem-solving and data analysis skills, with a focus on cloud performance metrics and cost optimization. Strong written and verbal communication skills, with the ability to explain complex technical concepts to both technical and non-technical stakeholders. Ability to manage multiple priorities and projects in a fast-paced environment. Excited to work in a fast-growing global environment and able to thrive with both autonomy and collaboration.

Job Title: ServiceNow ITAM Implementation Specialist (HAM/SAM) Location: Bengaluru/ Chennai Experience: 9 to 12 years Company: Mindsprint Job Summary: Mindsprint is seeking an experienced ServiceNow ITAM Implementation Specialist to join our team. The ideal candidate will have a strong background in implementing and optimizing IT Asset Management (ITAM) solutions, specifically Hardware Asset Management (HAM) and Software Asset Management (SAM), using the ServiceNow platform. You will be responsible for deploying, configuring, and maintaining ServiceNow ITAM modules to enhance asset tracking and management efficiency. Key Responsibilities: Implement and configure ServiceNow ITAM modules, including HAM and SAM. Integrate ServiceNow ITAM solutions with other IT systems and tools. Collaborate with stakeholders to gather requirements and translate them into technical specifications. Develop workflows, scripts, and automation rules to streamline asset management processes. Monitor and optimize the performance of ITAM solutions. Provide technical support and troubleshooting for ServiceNow ITAM applications. Maintain documentation for configurations, processes, and procedures. Stay updated with the latest ServiceNow features and best practices in ITAM. Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. 9 to 12 years of experience in ServiceNow ITAM implementation and configuration. Strong understanding of ITAM processes and best practices. Proficiency in JavaScript, PowerShell, and other scripting languages. Experience with ServiceNow modules such as HAM and SAM. Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills. ServiceNow Certified Implementation Specialist or similar certification is a plus.

Key Responsibilities Technical Lead in implementing ServiceNow HAM Pro and SAM Pro modules along with CMDB, Discovery, Integrations, Model Management, lifecycle processes, normalization, workspace enablement, etc. Leading a team of other ServiceNow developers/administrators, guiding and mentoring junior team members, and developing solutions across the full suite of ServiceNow offerings: IT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro), IT Operations Management (ITOM Pro & CMDB), Planning, and implementing solutions for new features, capabilities, and system integrations with ServiceNow to address key user and/or system requirements. Following leading/best practices for configuring, enhancing, and maintaining ServiceNow platform implementations across multiple ServiceNow modules including IT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro), IT Operations Management (ITOM Pro & CMDB), Developing solutions across the ServiceNow platform to utilize automation and integration capabilities of ServiceNow, focused on leveraging business services using out of the box capabilities. Participate or Lead weekly meetings with clients to discuss their needs and ensure current work assigned to team is progressing Present, educate and persuade clients on best practices as it pertains to their ServiceNow environment Coordinate with Subject Matter Experts for requests from clients when needed Develop and execute ServiceNow roadmaps as defined and approved by the platform owner. Document development, configuration and technical details & prepare training material Required Experience / Skills ServiceNow CIS-HAM Certification ServiceNow CIS-SAM Certification ServiceNow CSA Certification ServiceNow CMDB MicroCerts JavaScript - 4+ Years Additional Preferred Skills Use of ServiceNow HAM Pro and/or SAM Pro in day to day roles Additional ServiceNow Certifications Flow designer Business rules Script includes GlideRecord and how to build efficient queries Client scripting vs Server side AJAX GlideRecord and how to build efficient queries Previous experience with MS SCCM/Intune Previous experience with JAMF Previous experience with Tanium ITIL V3 or V4 Foundations Certification Strong understanding of ITSM Strong Understanding of Hardware Asset Management processes Strong Understanding of Software Asset Management Processes Strong Understanding of Procurement processes and how they create/update assets Previous experience with ServiceNow CMDB Previous experience with ServiceNow CSDM IAITAM CAMP, CHAMP, or CSAM certification Agile Scrum and/or Kanban experience.

ServiceNow ITAM, CMDB ITSM Developer2 About Jade Jade Global is a well-positioned, long time ServiceNow Implementation partner. We create value through our vast portfolio of IT and business services delivered by highly skilled developers and architects. We are looking for individuals who believe in growing with a growing consulting organization. Key Responsibilities Technical Lead in implementing ServiceNow HAM Pro and SAM Pro modules along with CMDB, Discovery, Integrations, Model Management, lifecycle processes, normalization, workspace enablement, etc. Leading a team of other ServiceNow developers/administrators, guiding and mentoring junior team members, and developing solutions across the full suite of ServiceNow offerings: IT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro), IT Operations Management (ITOM Pro CMDB), Planning, and implementing solutions for new features, capabilities, and system integrations with ServiceNow to address key user and/or system requirements. Following leading/best practices for configuring, enhancing, and maintaining ServiceNow platform implementations across multiple ServiceNow modules including IT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro), IT Operations Management (ITOM Pro CMDB), Developing solutions across the ServiceNow platform to utilize automation and integration capabilities of ServiceNow, focused on leveraging business services using out of the box capabilities. Participate or Lead weekly meetings with clients to discuss their needs and ensure current work assigned to team is progressing Present, educate and persuade clients on best practices as it pertains to their ServiceNow environment Coordinate with Subject Matter Experts for requests from clients when needed Develop and execute ServiceNow roadmaps as defined and approved by the platform owner. Document development, configuration and technical details prepare training material Required Experience / Skills ServiceNow CIS-HAM Certification ServiceNow CIS-SAM Certification ServiceNow CSA Certification ServiceNow CMDB MicroCerts Java Script - 4+ Years Additional Preferred Skills Use of ServiceNow HAM Pro and/or SAM Pro in day to day roles Additional ServiceNow Certifications Flow designer Business rules Script includes GlideRecord and how to build efficient queries Client scripting vs Server side AJAX GlideRecord and how to build efficient queries Previous experience with MS SCCM/Intune Previous experience with JAMF Previous experience with Tanium ITIL V3 or V4 Foundations Certification Strong understanding of ITSM Strong Understanding of Hardware Asset Management processes Strong Understanding of Software Asset Management Processes Strong Understanding of Procurement processes and how they create/update assets Previous experience with ServiceNow CMDB Previous experience with ServiceNow CSDM IAITAM CAMP, CHAMP, or CSAM certification Agile Scrum and/or Kanban experience