SoftwareOne is a leading global software and cloud solutions provider that is redefining how companies build, buy and handle everything in the cloud. By helping clients to migrate and modernize their workloads and applications – and in parallel, to navigate and optimize the resulting software and cloud changes – SoftwareOne unlocks the value of technology. The company’s 8,900 employees are driven to deliver a portfolio of 7,500 software brands with sales and delivery capabilities in 90 countries. Headquartered in Switzerland, SoftwareOne is listed on the SIX Swiss Exchange under the ticker symbol SWON. Visit us at https://www.softwareone.com/en Solution Architect – Data Analytics for AWS to join our team will play a crucial role in designing and implementing data analytics solutions on the Amazon Web Services (AWS) platform. Solution Design: Collaborate with multi-functional teams to capture requirements, design end-to-end data analytics solutions, and build architectural diagrams and documentation. AWS Expertise: Leverage your extensive knowledge of AWS services such as Amazon Redshift, Amazon EMR, Amazon Kinesis, AWS Glue, and others to architect robust data analytics platforms. Data Modeling: Design and optimize data models to support reporting, analytics, and business intelligence needs while ensuring data integrity and performance. Scalability and Performance: Architect solutions that are scalable, impactful, and cost-efficient, considering factors like data volume, query complexity, and user concurrency. Data Integration: Define data integration strategies to extract, transform, and load (ETL) data from various sources into the analytics platform, ensuring data consistency and quality. Security and Compliance: Implement security measures and standard processes to protect sensitive data and ensure compliance with industry standards and regulations. Solve and Optimization: Identify and resolve performance bottlenecks, data quality issues, and other challenges that may arise during implementation and operation. Collaboration: Work closely with data engineers, data scientists, business analysts, and collaborators to understand their needs and provide technical mentorship. Innovation: Stay up-to-date with industry trends and new technologies to recommend innovative solutions that improve our data analytics capabilities. The ideal candidate will have a deep understanding of data analytics technologies, AWS services, and a track record of architecting scalable and efficient data solutions to address complex business challenges. Overall 9 - 12yrs inudustry experience, Good experience (3+ years) as a Solution Architect /Pre-sales or similar role, with a focus on data analytics and AWS cloud technologies, and experience and knowledge on Microsoft Azure Data Analytics technology is a plus. Extensive hands-on experience with AWS services such as Amazon Redshift, Amazon EMR, Amazon Kinesis, AWS Glue, etc. Solid grasp of data modeling, ETL processes, data warehousing, and data governance principles. Familiarity with programming/scripting languages like Python, SQL, and experience with data manipulation and transformation. Excellent problem-solving skills with the ability to design and implement creative solutions for complex data challenges. Good interpersonal skills to efficiently collaborate with technical and non-technical teams. AWS certifications (e.g., AWS Certified Solutions Architect - Associate/Professional, AWS Certified Data Analytics - Specialty) are a plus. Experience in working with Agile methodologies and version control systems. Demonstrable ability to work independently and prioritise efficiently. knowledge of Gen AI and AWS offerings like Bedrock and Q. Bachelors or associate degree in IT discipline Certification in AWS Certified: Solution Architect and AWS Certified: Data Analytics Specialty are must.

Here at SoftwareOne, we give you the flexibility to unleash your creativity, without limits. We encourage autonomy and thinking outside the box - and we can’t wait to hear your new ideas., and although all businesses say it, we truly believe in work - life harmony. Our people are our greatest asset, and we’ll go the extra mile to ensure you’re happy here. We want our people to be their true authentic selves at all times, because that’s when real creativity happens.Are you ready to join a team where innovation meets excellence? As an B2B-Integration Consultant at SoftwareOne, you’ll be part of a dynamic environment that fosters creativity and professional growth. This is an outstanding opportunity to work in an encouraging, inclusive, and ambitious setting. You’ll play a pivotal role in helping businesses connect and integrate their systems flawlessly, ensuring world-class performance and efficiency.Key Responsibilities Proficiency in working on complex B2B topics with various stakeholders internationally. Capable of understanding difficult functional scenarios and providing clever solutions for them. Strong Know-how in various integration patterns. Especially with Webservices and Rest APIs with XML and JSON structures. Experience in surrounding areas such as Databases, File shares, testing tools, etc. Prepare concepts for integration processes. Develop and customize mapping processes for data conversion and integration. Support, maintenance, and development of existing portal, EDI & APIsolutions & networks. 5+ years of B2B integration experience Experience in analyzing and optimizing B2B processes Experience with ERP systems is a plus Experience with middleware tools for integration purposes Experience with and technology stack expertise in global sales, procurement and finance, ERP, Partner Management systems, and their possible interfaces Know-how about eProcurement solutions, catalog management systems, and supplier networks such as SAP Ariba, Coupa, or Basware is a plus Strong experience in web-based technologies such as XML, JSON, REST, and SOAP are a plus Able to consult internal and external customers regarding process automation & system integration where needed.

Role & responsibilities :Core Accountabilities:Participate as technical lead in mid-size to large size project teams.Technical coordination & collaboration amongst the team.Ensure successful delivery of larger engagements with high complexity based on best practices.Infrastructure sizing, installation, migration, upgrades, patching integration, fine tuning and customization of customer SAP landscapes.Possess foundational working knowledge of general principles of SAP Technologies such as SAP HANA migration approaches, S/4 Migrations and cloud vendor technologies.Database technology basic skills regarding non-HANA system platforms (MS, Oracle & DB2).Familiarity with the different policies, procedures and standards of ITIL and other methodologies.Contribute to knowledge sharing within a community (e.g. team, practice, or project).Job Specific:Contribute to Design Deliverables to ensure solution implemented is aligned to required project outcomes.Able to independently complete solution implementation for SAP workloads.Able to learn quickly, and keep pace with rapid changes in the cloud space, including the introduction and deployment of new cloud platforms and tools.Contribute on building documentations and best practices on SAP.Obtain and maintain platform and SAP vendor certifications.Experience and desire to work in a technology consulting environment.Assist team members in the development and implementation of technical solutions (Implementations, Upgrades and Migrations) and support with ongoing projects.Providing BASIS support for projects involving HANA and S/4HANA.Provide architectural guidance on cloud migration (AWS, GCP, Azure)Preferred candidate profile Minimum of 7 years of hands-on experience in SAP Basis technologies.SAP HANA certified and SAP Migration certified. Cloud infrastructure technology certification such as Azure or AWS preferred.Expertise in configuring, monitoring, tuning, and troubleshooting SAP environments.Experience on Technical Planning, Installations, Upgrades, cloud and OS/DB Migrations, Unicode Conversions, S/4HANA, BW/4HANA Conversions. Technical fluency in operating systems (Windows/Linux) and database administration (MS SQL Server, MaxDB, Oracle, DB2).Strong communication and interpersonal skills, including verbal, written, listening, and presentation abilities.Manage SAP Web Dispatcher, BOBJ, PO, SRM, BW, and other related systems effectively. Experience with DB/SAP upgrades, patching of OS/SAP/DB, system copies, and homogeneous/heterogeneous migrations.Prior experience involving client/customer interaction and team leadership abilities.Works independently, needs minimal guidance.

SoftwareOne is a leading global software and cloud solutions provider that is redefining how companies build, buy and manage everything in the cloud. By helping clients to migrate and modernize their workloads and applications – and in parallel, to navigate and optimize the resulting software and cloud changes – SoftwareOne unlocks the value of technology. The company’s 8,900 employees are driven to deliver a portfolio of 7,500 software brands with sales and delivery capabilities in 60 countries. Headquartered in Switzerland, SoftwareOne is listed on the SIX Swiss Exchange under the ticker symbol SWON.Visit us at https://www.softwareone.com/en Develop enterprise class DevOps solutions, lead delivery teams in customer workshop, coordinate with multiple partners in client hierarchy to engage, understand and articulate requirements for framing end-to-end solution. Has expertise in one or more Public Cloud provider technologies and is capable of embedding these capabilities into existing or new cloud-based infrastructure, platform and DevOps solutions. As a DevOps consultant you will engage with clients to understand requirements and architect solutions to streamline their development, release, testing and operations. Demonstrate your strengths in innovations, problem solving and continuous improvement areas to spearhead adoption of new technologies, & frameworks with speed in order to provide driven edge in market addressing business needs. Define Cloud based Architecture catering to client needs and requirements Analyze Complex application landscapes, anticipate potential problems and future trends, assess potential solutions, Impacts, and align DevOps with cloud roadmap and solution architecture Develop and implement DevOps solutions for hybrid scenarios based on cloud services of AWS , Azure , GCP and relevant Open Source/3rd Party technologies when assigned to work on delivery projects. Facilitate mission-critical analysis, extraction, and management of systems. Do incremental code, build, test, and deployments by streamlining execution and minimize errors Detect early all the errors, bugs, and issues to tackle them and solve them Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline) Monitoring and measuring customer experience and KPIs Managing periodic reporting on the progress to the management and the customer Create and develop DevOPS process frameworks, documents, SOP’s, cook book, automation scripts/tools for to build, implement and manage DevOps process in customer environment Bachelor’s degree or equivalent experience in computer science, electrical or computer engineering or related degree preferred 4 - 6 years experience in delivering cloud-based solutions, with a focus on AWS technologies. Proven experience with on-premises to AWS cloud migrations and cloud-to-cloud migrations. Deep understanding and experience with cloud security standard methodologies and network configurations. Experience in container architecture, Docker universal packaging, container orchestration (Docker, Kubernetes, Terraform), and Microservices architecture pattern Expert level application deployment experience utilizing modern DevOps technologies ( New Relic, Jenkins, Ansible, Puppet, Salt stack etc.) Expertise in working with Source Code Management (GitHub/Gitlab/Bitbucket) Experience in selecting, managing build infrastructure, CICD pipelines with Jenkins to streamline the deployment of applications to Kubernetes and Docker managed containers Excellent knowledge of CI/CD concepts and tools such as GitLab. In-depth knowledge and hands-on experience in Windows Server, Linux, Redhat, CentOS, DNS, LDAP, TCP/IP, and other network protocols. Experience with configuration management tools like Puppet and Ansible. Experience developing and deploying Infrastructure as Code (IaC) such as Terraform / CloudFormation. Knowledge of one or more scripting languages (bash, Powershell, Python). Knowledge of cloud monitoring and alerting services and capabilities. Certifications : Must Have(any): Azure DevOps Engineer, Microsoft Certified: DevOps Engineer Expert /AWS Certified DevOps Engineer – Professional, Google Professional Cloud DevOps Engineer Good to have: TOGAF, ITIL, Azure Solution Architect Expert/AWS Solution Architect Professional /GCP Professional

SOAR - SoftwareOne Academy Returnship Programme-Ready to soar in your career once more? Apply now and be part of SoftwareOne-Are you ready to rejoin the workforce and take your career to new heights? We're excited to offer you an opportunity as a Sales Support Associate in our SOAR Program at SoftwareOne. This paid program is designed for talented professionals who've had a career break of at least 6 Months and are eager to make a comeback. Contract Duration: 3 monthsEligibility: Open to candidates currently not employedRequirements: Previous relevant experience in vendor engagement is essential ummaryVendor Engagement Associate plays a vital role, liaising between various Subsidiary Sales Teams, Finance Team, Leader and the Management. GMI Team manage and take the necessary action in regards Software Assurance Training and Deployment planning Voucher redemption, Cloud Compute Operations(FastTrack, Solution Assessment, M365 Accelerator, AWS and AMP funding), VLSC management and Visual Studio Portal. which further help SoftwareONE subs to maximize the revenue, profitability and to be compliant as per vendors(AWS and MS) guidelines.Role and Responsibilities Create and assign Vouchers on VLSC Portal and create invoice on NAV Excellent Excel and Adavance excel skills Validate software assurance vouchers and delivery documents as per Microsoft guidelines Reserve, redeem voucher and upload invoices on MS portal Register FastTrack and M365 Accelerator lead on Microsoft Portal Validate & submit AWS and Azure Migration program funding request, raise invoice and submit to vendor Track incentives and raise dispute when needed Manage customer account on VLSC portal Prepare report Education & Languages: Graduate(BCA, B-Tech) English (fluent in writing and speaking) Willing to work in flexible working hoursSkills: Strong social and personal competenceAbility and willingness to work on detailTeam player, flexible in the working hoursWell organized, time management, manage multiple priorities, problem solving Experience: 2-8 years’ in technical document validation, Microsoft Software Assurance Benefits, VLSC Management, FastTrack registration, Cloud Compute Funding Operations and experience in finance A career break of at least 6months and a strong desire to reintegrate into the workforce. Prior experience and specialization in a relevant field. The ability to quickly grasp new concepts, technologies, and tools. Proactive motivation and a strong work ethic. Excellent verbal and written communication skills. Intermediate to advanced English proficiency. What we offer Stipend for the 12-week SOAR program: Receive financial support throughout the duration of our 12-week SOAR program. Enhanced Skill Development: Engage in a structured learning program tailored to update and expand your expertise in your respective field. Real-World Project Assignments: Contribute to actual projects and initiatives within our organization, making an immediate impact. Collaboration and Networking Opportunities: Cultivate relationships with colleagues, leaders, and mentors to foster a supportive work environment. Engage in networking opportunities to expand your professional connections within the organization. Innovation and Problem-Solving: Apply your skills and fresh perspective to identify innovative solutions for organizational challenges. Participate in brainstorming sessions and offer valuable insights to drive continuous improvement. A Winning Culture, Inclusive Environment, and Friendly Global Community: Be part of an organization with a strong winning culture, an inclusive and welcoming environment, and a network of amiable colleagues from around the world. Remote Work Flexibility: We encourage a healthy work-life balance. While we gather in person at least three days a week to promote collaboration and camaraderie, we also offer remote work options when it benefits our team members, allowing them to balance work and life as needed.

SoftwareOne is looking for a Subject Matter Expert(SME) Quality Management - with proven repertoire around measuring, analyzing, improving key processes that influence customer satisfaction. Creating and implementing measures to prevent quality errors using Kaizen/ Poka-yoke, Lean/ Six sigma methodologies.Role & responsibilities Expertise in identifying the root causes of quality issues and developing effective solutionsLead the interpretation of in-process quality controls and analytical data to make quality evaluations, recommend actions for improvementsLead Quality and compliance assessment and implementing best practices.Lead and Coordinate Internal and External Audit ActivitiesDesign, develop, and implement robust quality management policies and systems that align with industry best practicesUtilize and apply basic data-analysis tools such as SPC and Pareto Charts in review of data to drive process and/or continuous improvementConduct regular inspections and audits to identify and address quality issues promptly.Collaborate with stakeholders to resolve quality-related issues and implement corrective actions as needed.Be responsive to the customer feedback/escalations and accordingly fix the controls to avert repetitionDevelop and Implement Corrective and Preventive Action Plans (CAPA)Preferred candidate profile Eye for detailEffective and assertive communication skillsGood excel/ reporting/ presentation skillsStrong analytical and problem-solving skillsHigh regard for customer satisfaction and complianceDiligent and meticulousStrong knowledge of quality control methodologies, tools, and best practices.Strong interpersonal skills, with the ability to collaborate effectively across different partners/ stakeholders in a global environmentDemonstrated record of successfully assessing and determining the impact of current and potential regulatory compliance issues.Excellent problem solving and decision-making skills.Continuous Improvement Mindset: Experience with Lean, Six Sigma, or similar methodologies to drive continuous improvements.Analytical Skills: Ability to analyze complex data, trends, and customer feedback to make informed decisionsLeadership & Team Management. Ability to lead and motivate cross-functional teams, ensuring alignment with quality objectivesCertification in Quality Management Systems (ISO 9001, Six Sigma, etc.) is recommendedExperience:Minimum 8-10 years of experience in quality control Hands-on experience with various quality methodologies and process improvement techniques.

Role Overview The Vendor Master Data Management Specialist (Purchase to Pay) is responsible for maintaining and managing vendor master data within the Purchase-to-Pay (P2P) process. This role ensures vendor information is accurate, compliant, and up to date, supporting seamless procurement and payment operations. The specialist collaborates with procurement, accounts payable, and compliance teams to streamline vendor onboarding, mitigate risks, and enhance efficiency in vendor-related processes.Role & responsibilities 1. Vendor Master Data Management:a. Create, update, and maintain vendor master data in the ERP system, ensuring data accuracy and completeness along with TAT b. Verify vendor documentation during onboarding to ensure compliance with internal controls and regulatory standards.c. Perform regular audits of vendor records to identify and eliminate duplicate or obsolete entries2. Reporting and Analyticsa. Generate and analyze reports on vendor data quality, performance metrics, and compliance status.b. Provide actionable insights to management for improving vendor-related processes and decision-making.3. Stakeholder Collaboration: a. Act as a key point of contact for procurement, accounts payable, and external vendors regarding vendor master data inquiries.b. Facilitate vendor onboarding by collaborating with procurement teams and ensuring timely resolution of issues.c. Train internal teams on vendor data processes and best practices.4. Process Improvementsa. Identify inefficiencies in vendor data management processes and propose improvements.b. Support system integration, upgrades, and testing related to vendor master data functions. Lead initiatives to automate vendor data workflows and reduce manual interventions. Preferred candidate profile 1. 10-12 Year Experience in P2P Process2. Strong knowledge of P2P processes and vendor data management principles3. Advanced Excel skills and familiarity with data analysis tools.4. Excellent verbal and written communication skills to interact with diverse stakeholders.5. Strong interpersonal skills to work effectively across teams and departments.6. Flexibility to handle changing priorities and support system or process changes.

Here at SoftwareOne, we give you the flexibility to unleash your creativity, without limits. We encourage autonomy and thinking outside the box - and we can’t wait to hear your new ideas., and although all businesses say it, we truly believe in work - life harmony. Our people are our greatest asset, and we’ll go the extra mile to ensure you’re happy here. We want our people to be their true authentic selves at all times, because that’s when real creativity happens. Watch this video to know more about us: Join our IT & Solutions team as B2B integration consultant to revolutionize electronic data interchange and business process integration! As a B2B Integration Engineer, you'll leverage state-of-the-art technology and collaborate with a dedicated team to enhance efficiency and effectiveness for our customers and vendors. You'll plan and implement EDI projects, optimize processes, and develop customized integration solutions for complex scenarios. Key Responsibilities: Proficiency in working on complex B2B topics with various stakeholders internationally. Capable of understanding difficult functional scenarios and providing clever solutions for them. Strong Know-how in various integration patterns. Especially with Webservices and Rest APIs with XML and JSON structures. Experience in surrounding areas such as Databases, File shares, testing tools, etc. Prepare concepts for integration processes. Develop and customize mapping processes for data conversion and integration. Support, maintenance, and development of existing portal, EDI & APIsolutions & networks. 5+ years of B2B integration experience Experience in analyzing and optimizing B2B processes Experience with ERP systems is a plus Experience with middleware tools for integration purposes Experience with and technology stack expertise in global sales, procurement and finance, ERP, Partner Management systems, and their possible interfaces Know-how about eProcurement solutions, catalog management systems, and supplier networks such as SAP Ariba, Coupa, or Basware is a plus Strong experience in web-based technologies such as XML, JSON, REST, and SOAP are a plus Able to consult internal and external customers regarding process automation & system integration where needed.

is a leading global software and cloud solutions provider that is redefining how companies build, buy and manage everything in the cloud. By helping clients to migrate and modernize their workloads and applications – and in parallel, to navigate and optimize the resulting software and cloud changes – SoftwareOne unlocks the value of technology. The company’s 8,900 employees are driven to deliver a portfolio of 7,500 software brands with sales and delivery capabilities in 60 countries. Headquartered in Switzerland, SoftwareOne is listed on the SIX Swiss Exchange under the ticker symbol SWON.Visit us at https://www.softwareone.com/en Develop enterprise class DevOps solutions, lead delivery teams in customer workshop, coordinate with multiple partners in client hierarchy to engage, understand and articulate requirements for framing end-to-end solution. Has expertise in one or more Public Cloud provider technologies and is capable of embedding these capabilities into existing or new cloud-based infrastructure, platform and DevOps solutions. As a DevOps consultant you will engage with clients to understand requirements and architect solutions to streamline their development, release, testing and operations. Demonstrate your strengths in innovations, problem solving and continuous improvement areas to spearhead adoption of new technologies, & frameworks with speed in order to provide driven edge in market addressing business needs. Define Cloud based Architecture catering to client needs and requirements Analyze Complex application landscapes, anticipate potential problems and future trends, assess potential solutions, Impacts, and align DevOps with cloud roadmap and solution architecture Develop and implement DevOps solutions for hybrid scenarios based on cloud services of AWS , Azure , GCP and relevant Open Source/3rd Party technologies when assigned to work on delivery projects. Facilitate mission-critical analysis, extraction, and management of systems. Do incremental code, build, test, and deployments by streamlining execution and minimize errors Detect early all the errors, bugs, and issues to tackle them and solve them Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline) Monitoring and measuring customer experience and KPIs Managing periodic reporting on the progress to the management and the customer Create and develop DevOPS process frameworks, documents, SOP’s, cook book, automation scripts/tools for to build, implement and manage DevOps process in customer environment Bachelor’s degree or equivalent experience in computer science, electrical or computer engineering or related degree preferred 4 - 6 years experience in delivering cloud-based solutions, with a focus on AWS technologies. Proven experience with on-premises to AWS cloud migrations and cloud-to-cloud migrations. Deep understanding and experience with cloud security standard methodologies and network configurations. Experience in container architecture, Docker universal packaging, container orchestration (Docker, Kubernetes, Terraform), and Microservices architecture pattern Expert level application deployment experience utilizing modern DevOps technologies ( New Relic, Jenkins, Ansible, Puppet, Salt stack etc.) Expertise in working with Source Code Management (GitHub/Gitlab/Bitbucket) Experience in selecting, managing build infrastructure, CICD pipelines with Jenkins to streamline the deployment of applications to Kubernetes and Docker managed containers Excellent knowledge of CI/CD concepts and tools such as GitLab. In-depth knowledge and hands-on experience in Windows Server, Linux, Redhat, CentOS, DNS, LDAP, TCP/IP, and other network protocols. Experience with configuration management tools like Puppet and Ansible. Experience developing and deploying Infrastructure as Code (IaC) such as Terraform / CloudFormation. Knowledge of one or more scripting languages (bash, Powershell, Python). Knowledge of cloud monitoring and alerting services and capabilities. Certifications : Must Have(any): Azure DevOps Engineer, Microsoft Certified: DevOps Engineer Expert /AWS Certified DevOps Engineer – Professional, Google Professional Cloud DevOps Engineer Good to have: TOGAF, ITIL, Azure Solution Architect Expert/AWS Solution Architect Professional /GCP Professional

Here at SoftwareOne, we give you the flexibility to unleash your creativity, without limits. We encourage autonomy and thinking outside the box - and we can’t wait to hear your new ideas., and although all businesses say it, we truly believe in work - life harmony. At SoftwareOne, we believe that our people are our greatest asset. We offer: A flexible work environment that encourages creativity and innovation. Opportunities for professional growth and development. An inclusive team culture where your ideas are valued and your contributions make a difference. The chance to work on ambitious projects that push the boundaries of technology.Join our Team as Data Engineer!We are seeking a highly skilled and motivated Data Engineer with expertise in Databricks and Azure to join our team. As a Senior Data Engineer, you will be responsible for designing, developing and maintaining our data lakehouse and pipelines. The ideal candidate will have a strong background in data engineering and a passion for working with large-scale data sets.Role Description Design, develop and maintain the solutions required for data processing, storage and retrieval. Create scalable, reliable and efficient data pipelines that enable data developers and engineers, data analysts and business stakeholders to access and analyze large volumes of data. Closely collaborates with other team members and Product Owner.Skillset: Strong programming skills in languages such as SQL, Python, Scala or Spark. Experience working with Databricks and Azure services, such as Azure Data Lake Storage, Azure Data Factory, Azure Databricks, Azure SQL Database and Azure Synapse Analytics. Proficiency in data modeling, database design and Spark SQL query optimization. Familiarity with big data technologies and frameworks like Hadoop, Spark and Hive. Strong communication and collaboration skills to work effectively in an agile team environment.Qualifications Bachelor's degree in Computer Science, Engineering or a related field. 4+ years of proven experience as a Data Engineer, with a focus on designing and building data pipelines. Experience in working with big and complex data environments. Experience with data streaming technologies such as Apache Kafka or Azure Event Hubs is a plus.

Here at SoftwareOne, we give you the flexibility to unleash your creativity, without limits. We encourage autonomy and thinking outside the box - and we can’t wait to hear your new ideas., and although all businesses say it, we truly believe in work - life harmony. Our people are our greatest asset, and we’ll go the extra mile to ensure you’re happy here. We want our people to be their true authentic selves at all times, because that’s when real creativity happens. At SoftwareOne, we believe that our people are our greatest asset. We offer: A flexible work environment that encourages creativity and innovation. Opportunities for professional growth and development. An inclusive team culture where your ideas are valued and your contributions make a difference.Join Our Team as a Specialist - Service Desk!We are looking for skilled and motivated IT professional with a passion for providing exceptional support to customers who can thrive in a dynamic and fast-paced environment.Role Description:Candidate will act as Single Point of Contact (SPOC) as a team for the end users for all IT-Service Desk related topics. This includes IT-Infrastructure and Business Applications, e.g., Navision, MS CRM/Dynamic 365, SharePoint, SharePoint Online, Sales Tool, ServiceNow.Key Responsibilities Register and resolve all IT related 1st level/2nd level incidents and requests. NOC Monitoring. Windows Imaging/Reimaging Task (Intune/MEM). User Access Management tasks in Active Directory (User Creation/Deletion/Modification). Similarly, for Exchange, MS Teams, OneDrive, O365, and other Business Accounts, etc. Collection and documentation of best-practice/processes and other technical processes. Escalation of unresolved or out of team scope tickets to the next level support. Ensuring end user satisfaction by providing best in-class customer services.Skillset: Should have a minimum of 3 years of proven experience in 1st & 2nd level support. Very good communication skills and command of written and spoken English. Prompt in response to larger audience. Qualifications IT Service Desk Specialist must have a bachelor’s degree or a relevant technical Degree. Knowledge and working experience in any one of the following areas and certification will be an add-on: MS Navision Dynamics 365 SharePoint Online PSA OneDrive Cisco Meraki AWS or Azure basics MS Teams

SoftwareOne is a leading global software and cloud solutions provider that is redefining how companies build, buy and manage everything in the cloud. By helping clients to migrate and modernize their workloads and applications – and in parallel, to navigate and optimize the resulting software and cloud changes – SoftwareOne unlocks the value of technology. The company’s 8,900 employees are driven to deliver a portfolio of 7,500 software brands with sales and delivery capabilities in 90 countries. Headquartered in Switzerland, SoftwareOne is listed on the SIX Swiss Exchange under the ticker symbol SWON. A Project Manager within xDC India at SoftwareOne is responsible for leading professional services engagements related to Cloud Services viz. Azure, AWS and/or Digital Workplace (M365) Project Managers need to ensure assigned projects meet scope, schedule, milestones, budget and quality expectations, through planning, controlling and executing projects as per the SoftwareOne Project Delivery Framework alongside any other processes, procedures and guidelines established by the Local Country/Region. The Project Manager organizes the Sales to Delivery handover with the Account Manager, BDEs and Delivery Consultants involved and then lead and support the project team for successful delivery. In addition, the Project Manager is responsible for governing the financials and profit margin of the engagement. The Project Manager is responsible for planning, organizing, managing & controlling projects as well as communication on all aspects of the assigned project within the scope, time, cost and quality thresholds set The Project Manager facilitates the development of the project artefacts and other deliverables in collaboration with the project team The Project Manager facilitates regular project team meetings to review risks & issues and monitor project health and progress using standard templates as per the PMO guidelines The Project Manager creates regular Project Status Reports and distributes them to external and internal stakeholders The Project Manager mentors other junior team members and assists them with their professional development The Project Manager is responsible for directly managing multiple projects in parallel, across different service lines within SoftwareONE targeting more than 75% chargeability on projects The Project Manager manages first level to mid-level client delivery relationships and resolve conflicts The Project Manager ensures team members support knowledge sharing and leverage the learnings from other projects The Project Manager raises Change Requests proactively, external or internal, and ensures governance around planned vs. actual variance w.r.t schedule, effort, cost, etc. The Project Manager support project administration activities on SwoDP [SoftwareONE Delivery Platform] tool as needed The Project Manager follows all guidelines w.r.t effort/time logging & approval on weekly basis, and proactively before the monthly cut-off timelines The Project Manager forecasts the monthly revenue recognized on every project and ensures successful completion of Month End Closing activity for all assigned projects as per the guidelines The Project Manager sets and ensures achievement of bi-annual goals w.r.t Performance, Development and Organization Total experience not more than 12 years, preferably from a large service organization implementing complex IT solutions 5-8 years’ experience in core Project Management role and/or holding a PMP/Prince 2 Practitioner certification. (If certification is not held, the candidate should qualify for the certification requirements and complete the certification by 1st year of employment) Well versed in creating Project Plans using Microsoft Project Professional (MPP) Worked on projects based on Azure or AWS or M365 such as Landing Zone build, server migration, database migration, tenant to tenant migration, Intune set up, GSuite to M365 migration, etc. Candidates with technical certifications preferred e.g., AWS cloud practitioner, Microsoft Azure Fundamentals, M365 Fundamentals, Security, Compliance and Identity Fundamentals, AWS Certified Solutions Architect – Associate, AWS Certified AI Practitioner, etc Experience in using tools such as ServiceNow, Jira, Confluence, Planner, Smartsheet and/or other project governance tools Excellent client-facing and internal communication skills Excellent written and verbal communication skills Solid organizational skills including attention to detail and multi-tasking skills Experience working in a consulting environment Structured, organized, proactive, disciplined, and methodical in completing every action

SoftwareOne’s SAP Technology Services practice helps you enable your SAP ERP in the cloud. We have hired the best in the industry to create a new and unique brand in the SAP services world. We identify and focus on top-quality customer outcomes, superior strategic technology advisory, and provision of the highest quality managed platform services solely focused on SAP Products and SAP S/4HANA on Hyperscalers. It is our focus on the experience that differentiates us. In addition, SoftwareOne’s Software Lifecycle Management and SAP License and Commercial Advisory services complement our holistic technology services portfolio to drive cost optimization while not compromising on quality. Hear firsthand from SoftwareOne APAC leaders as they unveil our exciting business and growth plan, spill the beans on our hiring initiatives, and reveal why joining SoftwareOne is a game-changer. Join us now and be part of our incredible journey.Sr. SAP Basis consultant or SAP cloud technology engineer who is experienced in SAP HANA, S/4 and SAP cloud infrastructure technology. In this role you will be tasked with delivering quality, customer focused SAP Basis services to global customers base where your duties may involve both a project delivery and support and maintenance activities according to rostered duties. The candidate will work closely with the user community, IT colleagues and clients to determine appropriate solutions, owning the process of delivery from design to implementation and support tasks. Core Accountabilities: Participate as technical lead in mid-size to large size project teams. Technical coordination & collaboration amongst the team. Ensure successful delivery of larger engagements with high complexity based on best practices. Infrastructure sizing, installation, migration, upgrades, patching integration, fine tuning and customization of customer SAP landscapes. Possess foundational working knowledge of general principles of SAP Technologies such as SAP HANA migration approaches, S/4 Migrations and cloud vendor technologies. Database technology basic skills regarding non-HANA system platforms (MS, Oracle & DB2). Familiarity with the different policies, procedures and standards of ITIL and other methodologies. Contribute to knowledge sharing within a community (e.g. team, practice, or project).Job Specific: Contribute to Design Deliverables to ensure solution implemented is aligned to required project outcomes. Able to independently complete solution implementation for SAP workloads. Able to learn quickly, and keep pace with rapid changes in the cloud space, including the introduction and deployment of new cloud platforms and tools. Contribute on building documentations and best practices on SAP. Obtain and maintain platform and SAP vendor certifications. Experience and desire to work in a technology consulting environment. Assist team members in the development and implementation of technical solutions (Implementations, Upgrades and Migrations) and support with ongoing projects. Providing BASIS support for projects involving HANA and S/4HANA. Provide architectural guidance on cloud migration (AWS, GCP, Azure)Re-uses existing Knowledge Management to accelerate solutions delivery Minimum of 9 years of hands-on experience in SAP Basis technologies. SAP HANA certified and SAP Migration certified. Cloud infrastructure technology certification such as Azure or AWS preferred. Expertise in configuring, monitoring, tuning, and troubleshooting SAP environments. Experience on Technical Planning, Installations, Upgrades, cloud and OS/DB Migrations, Unicode Conversions, S/4HANA, BW/4HANA Conversions. Technical fluency in operating systems (Windows/Linux) and database administration (MS SQL Server, MaxDB, Oracle, DB2). Strong communication and interpersonal skills, including verbal, written, listening, and presentation abilities. Manage SAP Web Dispatcher, BOBJ, PO, SRM, BW, and other related systems effectively. Experience with DB/SAP upgrades, patching of OS/SAP/DB, system copies, and homogeneous/heterogeneous migrations. Prior experience involving client/customer interaction and team leadership abilities. Works independently, needs minimal guidance.#LI-MP2