ServiceNow IT Asset Management

Job Title: ServiceNow ITAM Implementation Specialist (HAM/SAM) Location: Bengaluru/ Chennai Experience: 9 to 12 years Company: Mindsprint Job Summary: Mindsprint is seeking an experienced ServiceNow ITAM Implementation Specialist to join our team. The ideal candidate will have a strong background in implementing and optimizing IT Asset Management (ITAM) solutions, specifically Hardware Asset Management (HAM) and Software Asset Management (SAM), using the ServiceNow platform. You will be responsible for deploying, configuring, and maintaining ServiceNow ITAM modules to enhance asset tracking and management efficiency. Key Responsibilities: Implement and configure ServiceNow ITAM modules, including HAM and SAM. Integrate ServiceNow ITAM solutions with other IT systems and tools. Collaborate with stakeholders to gather requirements and translate them into technical specifications. Develop workflows, scripts, and automation rules to streamline asset management processes. Monitor and optimize the performance of ITAM solutions. Provide technical support and troubleshooting for ServiceNow ITAM applications. Maintain documentation for configurations, processes, and procedures. Stay updated with the latest ServiceNow features and best practices in ITAM. Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. 9 to 12 years of experience in ServiceNow ITAM implementation and configuration. Strong understanding of ITAM processes and best practices. Proficiency in JavaScript, PowerShell, and other scripting languages. Experience with ServiceNow modules such as HAM and SAM. Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills. ServiceNow Certified Implementation Specialist or similar certification is a plus.